Blank Pages in Online Help

2008-12-15 Thread Erin Easter
Hi,

 

I found an topic in the list's archive about blank pages showing up in
online help, which is a problem I'm having. The answer posted didn't
really help so I thought I'd repost the question with a few more
details.  I'm using FrameMaker 7.1 and WebWorks Publisher to generate
both Webhelp and MS HTML Help. A blank page shows up after every single
topic. The problem is that these blank pages are part of the navigation
so previous and next buttons go to them and will go to page not found
error if you just remove them.

 

I have checked all the settings in FrameMaker to make sure blank pages
are a removed and the Double-Sided 1st Page Side setting is set to Next
Available. Does anyone have any idea where these blank pages are coming
from? Below is the original post I found in the archive:

 

Hi Guys,

 

 

 

Right now in my Frame documents I have no blank pages (I have it set so

that any empty pages are deleted). But when I convert in Webworks for

online help I'm getting a blank page at the end of every chapter. Does

anybody know how to get rid of this? I'm wondering if it's because I

have Frame set to be double sided for when it's printed.

 

 

 

Thanks,

 

Melissa

 

Any help you can give is very much appreciated!

 

Erin Easter
Lead Technical Writer

Tableau Software

t:   206.633.3400 x524
e:  eeaster at tableausoftware dot com

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Re: Blank Pages in Online Help

2008-12-15 Thread Stuart Rogers
Erin Easter wrote:
 Hi,
 
  
 
 I found an topic in the list's archive about blank pages showing up in
 online help, which is a problem I'm having. The answer posted didn't
 really help so I thought I'd repost the question with a few more
 details.  I'm using FrameMaker 7.1 and WebWorks Publisher to generate
 both Webhelp and MS HTML Help. A blank page shows up after every single
 topic. The problem is that these blank pages are part of the navigation
 so previous and next buttons go to them and will go to page not found
 error if you just remove them.
 
  
 
 I have checked all the settings in FrameMaker to make sure blank pages
 are a removed and the Double-Sided 1st Page Side setting is set to Next
 Available. Does anyone have any idea where these blank pages are coming
 from? Below is the original post I found in the archive:
 

Erin,

Are you setting the pagination in the individual files or in the book 
window?  The book window settings will override the file settings.  Also 
make sure there are no blank pages remaining in the topic files.  Even 
with Remove Blank Pages set, blank pages may remain if they contain 
invisible items like empty frames or text lines, or if they use any 
master page other than default left/right.

HTH,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

When the flag is unfurled, all reason is in the trumpet.

-- Ukrainian proverb
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Blank Pages in Online Help

2008-12-15 Thread Erin Easter
Hi,



I found an topic in the list's archive about blank pages showing up in
online help, which is a problem I'm having. The answer posted didn't
really help so I thought I'd repost the question with a few more
details.  I'm using FrameMaker 7.1 and WebWorks Publisher to generate
both Webhelp and MS HTML Help. A blank page shows up after every single
topic. The problem is that these blank pages are part of the navigation
so previous and next buttons go to them and will go to page not found
error if you just remove them.



I have checked all the settings in FrameMaker to make sure blank pages
are a removed and the Double-Sided 1st Page Side setting is set to Next
Available. Does anyone have any idea where these blank pages are coming
from? Below is the original post I found in the archive:



Hi Guys,







Right now in my Frame documents I have no blank pages (I have it set so

that any empty pages are deleted). But when I convert in Webworks for

online help I'm getting a blank page at the end of every chapter. Does

anybody know how to get rid of this? I'm wondering if it's because I

have Frame set to be double sided for when it's printed.







Thanks,



Melissa



Any help you can give is very much appreciated!



Erin Easter
Lead Technical Writer

Tableau Software

t:   206.633.3400 x524
e:  eeaster at tableausoftware dot com



Blank Pages in Online Help

2008-12-15 Thread Stuart Rogers
Erin Easter wrote:
> Hi,
> 
>  
> 
> I found an topic in the list's archive about blank pages showing up in
> online help, which is a problem I'm having. The answer posted didn't
> really help so I thought I'd repost the question with a few more
> details.  I'm using FrameMaker 7.1 and WebWorks Publisher to generate
> both Webhelp and MS HTML Help. A blank page shows up after every single
> topic. The problem is that these blank pages are part of the navigation
> so previous and next buttons go to them and will go to page not found
> error if you just remove them.
> 
>  
> 
> I have checked all the settings in FrameMaker to make sure blank pages
> are a removed and the Double-Sided 1st Page Side setting is set to Next
> Available. Does anyone have any idea where these blank pages are coming
> from? Below is the original post I found in the archive:
> 

Erin,

Are you setting the pagination in the individual files or in the book 
window?  The book window settings will override the file settings.  Also 
make sure there are no blank pages remaining in the topic files.  Even 
with Remove Blank Pages set, blank pages may remain if they contain 
invisible items like empty frames or text lines, or if they use any 
master page other than default left/right.

HTH,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

"When the flag is unfurled, all reason is in the trumpet."

-- Ukrainian proverb


RE: Blank Pages in Online Help

2008-06-13 Thread Katy Wegner
Hi, I've had that problem, only mine were after the chapter title. I
never solved it, so I use the mini-TOC to fill up the blank page. Each
chapter has a mini-TOC and I don't have blank pages in my Help.

Katy

Katy Wegner
Senior Technical Writer
Direct: 303.217.9028
[EMAIL PROTECTED]


LeftHand Networks
Main: 303.449.4100
Sales: 1.866.4.IP-SANS 
www.lefthandnetworks.com 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Combs,
Richard
Sent: Thursday, June 12, 2008 1:41 PM
To: Melissa Di Natale; framers@lists.frameusers.com
Subject: RE: Blank Pages in Online Help

Melissa Di Natale

 Right now in my Frame documents I have no blank pages (I have it set
so
 that any empty pages are deleted). But when I convert in Webworks for 
 online help I'm getting a blank page at the end of every chapter. Does

 anybody know how to get rid of this? I'm wondering if it's because I 
 have Frame set to be double sided for when it's printed.

Since WebWorks doesn't do anything to your FM files (except read them),
I assume these blank pages are in the MIF files that WebWorks creates in
the project's Temp folder. So why do you care about their pagination? 

If those blank pages are really empty, they have zero effect on the
help output and are completely irrelevant. You shouldn't even be aware
of them, since you shouldn't be doing anything manually with those MIF
files. 

Maybe I'm not understanding the issue. :-}

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






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RE: Blank Pages in Online Help

2008-06-13 Thread Katy Wegner
 Sorry, all. My earlier reply was not about FrameMaker. I had a mental
list-lapse.

Katy

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Combs,
Richard
Sent: Thursday, June 12, 2008 1:41 PM
To: Melissa Di Natale; framers@lists.frameusers.com
Subject: RE: Blank Pages in Online Help

Melissa Di Natale

 Right now in my Frame documents I have no blank pages (I have it set
so
 that any empty pages are deleted). But when I convert in Webworks for 
 online help I'm getting a blank page at the end of every chapter. Does

 anybody know how to get rid of this? I'm wondering if it's because I 
 have Frame set to be double sided for when it's printed.

Since WebWorks doesn't do anything to your FM files (except read them),
I assume these blank pages are in the MIF files that WebWorks creates in
the project's Temp folder. So why do you care about their pagination? 

If those blank pages are really empty, they have zero effect on the
help output and are completely irrelevant. You shouldn't even be aware
of them, since you shouldn't be doing anything manually with those MIF
files. 

Maybe I'm not understanding the issue. :-}

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






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re: Blank Pages in Online Help

2008-06-13 Thread meg miranda
I ran into a bug recently where I saw no blank pages, but they appeared in a 
PDF generated using automated scripts.
Here was what happened:
template 1 ws converted to template 2 and then template 3 using Framescript.  
Somehow the framescript introduced a bug in one of the tables whereby content 
in the table was duplicated on 2 pages.  This was only apparent in the Frame 
document when you highlighted the entire table.  The table had to be deleted 
and re-created. Then the mystery page went away.
Depending on what you are using to generate online help, I could see the tool 
adding the blank page because the ending chapter paragraph tag is empty, or 
because like you say you have the doc set to print double-sided.
-meg


  
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Blank Pages in Online Help

2008-06-13 Thread Katy Wegner
Hi, I've had that problem, only mine were after the chapter title. I
never solved it, so I use the mini-TOC to fill up the blank page. Each
chapter has a mini-TOC and I don't have blank pages in my Help.

Katy

Katy Wegner
Senior Technical Writer
Direct: 303.217.9028
Katy.Wegner at lefthandnetworks.com


LeftHand Networks
Main: 303.449.4100
Sales: 1.866.4.IP-SANS 
www.lefthandnetworks.com 

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Combs,
Richard
Sent: Thursday, June 12, 2008 1:41 PM
To: Melissa Di Natale; framers at lists.frameusers.com
Subject: RE: Blank Pages in Online Help

Melissa Di Natale

> Right now in my Frame documents I have no blank pages (I have it set
so
> that any empty pages are deleted). But when I convert in Webworks for 
> online help I'm getting a blank page at the end of every chapter. Does

> anybody know how to get rid of this? I'm wondering if it's because I 
> have Frame set to be double sided for when it's printed.

Since WebWorks doesn't do anything to your FM files (except read them),
I assume these blank pages are in the MIF files that WebWorks creates in
the project's Temp folder. So why do you care about their pagination? 

If those "blank" pages are really empty, they have zero effect on the
help output and are completely irrelevant. You shouldn't even be aware
of them, since you shouldn't be doing anything manually with those MIF
files. 

Maybe I'm not understanding the issue. :-}

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






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Blank Pages in Online Help

2008-06-13 Thread Katy Wegner
 Sorry, all. My earlier reply was not about FrameMaker. I had a mental
list-lapse.

Katy

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Combs,
Richard
Sent: Thursday, June 12, 2008 1:41 PM
To: Melissa Di Natale; framers at lists.frameusers.com
Subject: RE: Blank Pages in Online Help

Melissa Di Natale

> Right now in my Frame documents I have no blank pages (I have it set
so
> that any empty pages are deleted). But when I convert in Webworks for 
> online help I'm getting a blank page at the end of every chapter. Does

> anybody know how to get rid of this? I'm wondering if it's because I 
> have Frame set to be double sided for when it's printed.

Since WebWorks doesn't do anything to your FM files (except read them),
I assume these blank pages are in the MIF files that WebWorks creates in
the project's Temp folder. So why do you care about their pagination? 

If those "blank" pages are really empty, they have zero effect on the
help output and are completely irrelevant. You shouldn't even be aware
of them, since you shouldn't be doing anything manually with those MIF
files. 

Maybe I'm not understanding the issue. :-}

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






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Blank Pages in Online Help

2008-06-13 Thread meg miranda
I ran into a bug recently where I saw no blank pages, but they appeared in a 
PDF generated using automated scripts.
Here was what happened:
template 1 ws converted to template 2 and then template 3 using Framescript.? 
Somehow the framescript introduced a bug in one of the tables whereby content 
in the table was duplicated on 2 pages.? This was only apparent in the Frame 
document when you highlighted the entire table.? The table had to be deleted 
and re-created. Then the mystery page went away.
Depending on what you are using to generate online help, I could see the tool 
adding the blank page because the ending chapter paragraph tag is empty, or 
because like you say you have the doc set to print double-sided.
-meg





RE: Blank Pages in Online Help

2008-06-12 Thread Combs, Richard
Melissa Di Natale

 Right now in my Frame documents I have no blank pages (I have it set
so
 that any empty pages are deleted). But when I convert in Webworks for
 online help I'm getting a blank page at the end of every chapter. Does
 anybody know how to get rid of this? I'm wondering if it's because I
 have Frame set to be double sided for when it's printed.

Since WebWorks doesn't do anything to your FM files (except read them),
I assume these blank pages are in the MIF files that WebWorks creates in
the project's Temp folder. So why do you care about their pagination? 

If those blank pages are really empty, they have zero effect on the
help output and are completely irrelevant. You shouldn't even be aware
of them, since you shouldn't be doing anything manually with those MIF
files. 

Maybe I'm not understanding the issue. :-}

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






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Blank Pages in Online Help

2008-06-12 Thread Melissa Di Natale
Hi Guys,



Right now in my Frame documents I have no blank pages (I have it set so
that any empty pages are deleted). But when I convert in Webworks for
online help I'm getting a blank page at the end of every chapter. Does
anybody know how to get rid of this? I'm wondering if it's because I
have Frame set to be double sided for when it's printed.



Thanks,

Melissa



Blank Pages in Online Help

2008-06-12 Thread Combs, Richard
Melissa Di Natale

> Right now in my Frame documents I have no blank pages (I have it set
so
> that any empty pages are deleted). But when I convert in Webworks for
> online help I'm getting a blank page at the end of every chapter. Does
> anybody know how to get rid of this? I'm wondering if it's because I
> have Frame set to be double sided for when it's printed.

Since WebWorks doesn't do anything to your FM files (except read them),
I assume these blank pages are in the MIF files that WebWorks creates in
the project's Temp folder. So why do you care about their pagination? 

If those "blank" pages are really empty, they have zero effect on the
help output and are completely irrelevant. You shouldn't even be aware
of them, since you shouldn't be doing anything manually with those MIF
files. 

Maybe I'm not understanding the issue. :-}

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--