Book file crashing on opening

2010-12-16 Thread Martinek, Carla
Happening on multiple books, multiple systems.

Win XP - 32 and 64 bit systems
Frame 9.0p250

Trying to open the book and it crashes.

Error from the 64 bit system is:
Error: 9004, 5242025, 5220528, 6335630

Error from the 32 bit system is:
Internal Error: 9004, 5242201, 5220704, 6335918

The 64-bit system user is uninstalling plugins and trying it without, and then 
reading slowly to see if any of them are the problem.

Any other ideas?

- Carla


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RE: Book file crashing on opening

2010-12-16 Thread Martinek, Carla
I stand corrected I was on p250, the 64-bit user is on p255.

So it's on both patches that we had trouble. And yes, the first thing I did was 
go to the forums.

-Carla
(who just updated hers...)




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Book file crashing on opening

2010-12-16 Thread Martinek, Carla
Happening on multiple books, multiple systems.

Win XP - 32 and 64 bit systems
Frame 9.0p250

Trying to open the book and it crashes.

Error from the 64 bit system is:
Error: 9004, 5242025, 5220528, 6335630

Error from the 32 bit system is:
Internal Error: 9004, 5242201, 5220704, 6335918

The 64-bit system user is uninstalling plugins and trying it without, and then 
reading slowly to see if any of them are the problem.

Any other ideas?

- Carla


- CONFIDENTIAL-

This email and any files transmitted with it are confidential, and may also be 
legally privileged.  If you are not the intended recipient, you may not review, 
use, copy, or distribute this message. If you receive this email in error, 
please notify the sender immediately by reply email and then delete this email.


Book file crashing on opening

2010-12-16 Thread Martinek, Carla
I stand corrected I was on p250, the 64-bit user is on p255.

So it's on both patches that we had trouble. And yes, the first thing I did was 
go to the forums.

-Carla
(who just updated hers...)




- CONFIDENTIAL-

This email and any files transmitted with it are confidential, and may also be 
legally privileged.  If you are not the intended recipient, you may not review, 
use, copy, or distribute this message. If you receive this email in error, 
please notify the sender immediately by reply email and then delete this email.