RE: Cannot launch distiller to create PDF file

2007-06-18 Thread Adam Schweitzer
Just to verify, to print to the Adobe PDF PostScript printer driver
instance, I did the following:
File - Print 
Setup - Name to Adobe PDF - OK
Print

This does not work.  It appears to work on Frame's side (albeit still
exceedingly slowly for some documents), but in the Adobe PDF printer
queue, I get an error message the document failed to print.  

When I check the print to file box, Frame does generate the .ps file,
from which I am able to produce a PDF successfully (and it seems to be
consistent).  However, when the Adobe PDF printer is selected, this can
be quite a bit slower (several minutes vs. less than 20 seconds) than
when a physical printer is selected (although - I guess because the
printer is monochrome - the resultant PDF loses all colour information).

So I think there's still something not quite right going on here.

Adam




-Original Message-
From: Dov Isaacs [mailto:[EMAIL PROTECTED] 
Sent: Friday, June 15, 2007 6:34 PM
To: Adam Schweitzer; framers@lists.frameusers.com
Subject: RE: Cannot launch distiller to create PDF file

If in fact it works sometimes but not others, the problem has nothing
to do with having multiple distillers on your system. If you installed
the standalone version of Distiller that came with FrameMaker, it would
be available to uninstall from the Add/Remove programs control panel.

I would suggest that for reliability, you print to the Adobe PDF
PostScript printer driver instance in lieu of using the save as PDF
feature. Please advise if that works consistently.

- Dov
 

 -Original Message-
 From: Adam Schweitzer
 Sent: Friday, June 15, 2007 5:49 AM
 
 I am having a problem trying to save Frame documents as PDF files 
 using the File-save as command.  It seems to work haphazardly - 
 sometimes, a PDF is generated with no problem, other times Frame keeps

 trying for quite a while (almost appearing as if the program crashed, 
 using 100% of the CPU), eventually giving up after several minutes 
 with the error message Cannot launch Acrobat Distiller to create PDF 
 file.
  There does not seem to be any discernible pattern to suggest to me 
 why it might be failing.
  
 I am running Framemaker 7.2p158 and Distiller 8.0 on Windows XP 
 Professional.
  
 It has been suggested to me that this might be a result of having 
 multiple copies of Distiller installed on the system, but I'm not sure

 how I would check that (Distiller doesn't show up in Add/remove 
 programs on it's own).
  
  
 Any ideas?
  
 Thanks in advance,
 Adam Schweitzer
 Orenda Aerospace Corporation
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Re: Cannot launch distiller to create PDF file

2007-06-18 Thread Mike Wickham

When I check the print to file box, Frame does generate the .ps file,

from which I am able to produce a PDF successfully (and it seems to be
consistent).  However, when the Adobe PDF printer is selected, this can
be quite a bit slower (several minutes vs. less than 20 seconds) than
when a physical printer is selected (although - I guess because the
printer is monochrome - the resultant PDF loses all colour information). 

If your PDF is coming out monochrome instead of color, one possible cause is 
if you have the Adobe PDF virtual printer set to use the wrong driver. Open 
the printer properties dialogue for Adobe PDF (Start Menu Printers and 
Faxes, right-click on Adobe PDF), look on the Advanced tab, and see which 
driver is specified. It should be Adobe PDF Converter. If you've got it 
set to use a different driver, such as a the Generic Postscript driver, this 
could be the cause of your problem.


Mike Wickham


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Cannot launch distiller to create PDF file

2007-06-18 Thread Adam Schweitzer
Just to verify, to "print to the Adobe PDF PostScript printer driver
instance", I did the following:
File -> Print 
Setup -> Name to Adobe PDF -> OK
Print

This does not work.  It appears to work on Frame's side (albeit still
exceedingly slowly for some documents), but in the Adobe PDF printer
queue, I get an error message "the document failed to print".  

When I check the "print to file" box, Frame does generate the .ps file,
from which I am able to produce a PDF successfully (and it seems to be
consistent).  However, when the Adobe PDF printer is selected, this can
be quite a bit slower (several minutes vs. less than 20 seconds) than
when a physical printer is selected (although - I guess because the
printer is monochrome - the resultant PDF loses all colour information).

So I think there's still something not quite right going on here.

Adam




-Original Message-
From: Dov Isaacs [mailto:isa...@adobe.com] 
Sent: Friday, June 15, 2007 6:34 PM
To: Adam Schweitzer; framers at lists.frameusers.com
Subject: RE: Cannot launch distiller to create PDF file

If in fact it works "sometimes" but not others, the problem has nothing
to do with having multiple distillers on your system. If you installed
the standalone version of Distiller that came with FrameMaker, it would
be available to uninstall from the Add/Remove programs control panel.

I would suggest that for reliability, you print to the Adobe PDF
PostScript printer driver instance in lieu of using the "save as PDF"
feature. Please advise if that works consistently.

- Dov


> -Original Message-
> From: Adam Schweitzer
> Sent: Friday, June 15, 2007 5:49 AM
> 
> I am having a problem trying to save Frame documents as PDF files 
> using the File->save as command.  It seems to work haphazardly - 
> sometimes, a PDF is generated with no problem, other times Frame keeps

> trying for quite a while (almost appearing as if the program crashed, 
> using 100% of the CPU), eventually giving up after several minutes 
> with the error message "Cannot launch Acrobat Distiller to create PDF 
> file".
>  There does not seem to be any discernible pattern to suggest to me 
> why it might be failing.
>  
> I am running Framemaker 7.2p158 and Distiller 8.0 on Windows XP 
> Professional.
>  
> It has been suggested to me that this might be a result of having 
> multiple copies of Distiller installed on the system, but I'm not sure

> how I would check that (Distiller doesn't show up in Add/remove 
> programs on it's own).
>  
>  
> Any ideas?
>  
> Thanks in advance,
> Adam Schweitzer
> Orenda Aerospace Corporation



Cannot launch distiller to create PDF file

2007-06-18 Thread Mike Wickham
>> When I check the "print to file" box, Frame does generate the .ps file,
from which I am able to produce a PDF successfully (and it seems to be
consistent).  However, when the Adobe PDF printer is selected, this can
be quite a bit slower (several minutes vs. less than 20 seconds) than
when a physical printer is selected (although - I guess because the
printer is monochrome - the resultant PDF loses all colour information). <<

If your PDF is coming out monochrome instead of color, one possible cause is 
if you have the Adobe PDF virtual printer set to use the wrong driver. Open 
the printer properties dialogue for Adobe PDF (Start Menu> Printers and 
Faxes, right-click on Adobe PDF), look on the Advanced tab, and see which 
driver is specified. It should be "Adobe PDF Converter." If you've got it 
set to use a different driver, such as a the Generic Postscript driver, this 
could be the cause of your problem.

Mike Wickham





Cannot launch distiller to create PDF file

2007-06-15 Thread Adam Schweitzer
I am having a problem trying to save Frame documents as PDF files using
the File-save as command.  It seems to work haphazardly - sometimes, a
PDF is generated with no problem, other times Frame keeps trying for
quite a while (almost appearing as if the program crashed, using 100% of
the CPU), eventually giving up after several minutes with the error
message Cannot launch Acrobat Distiller to create PDF file.  There
does not seem to be any discernible pattern to suggest to me why it
might be failing.
 
I am running Framemaker 7.2p158 and Distiller 8.0 on Windows XP
Professional.
 
It has been suggested to me that this might be a result of having
multiple copies of Distiller installed on the system, but I'm not sure
how I would check that (Distiller doesn't show up in Add/remove programs
on it's own).
 
 
Any ideas?
 
Thanks in advance,
Adam Schweitzer
Orenda Aerospace Corporation
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RE: Cannot launch distiller to create PDF file

2007-06-15 Thread Dov Isaacs
If in fact it works sometimes but not others, the problem
has nothing to do with having multiple distillers on your
system. If you installed the standalone version of Distiller
that came with FrameMaker, it would be available to uninstall
from the Add/Remove programs control panel.

I would suggest that for reliability, you print to the
Adobe PDF PostScript printer driver instance in lieu of
using the save as PDF feature. Please advise if that works
consistently.

- Dov
 

 -Original Message-
 From: Adam Schweitzer
 Sent: Friday, June 15, 2007 5:49 AM
 
 I am having a problem trying to save Frame documents as PDF 
 files using the File-save as command.  It seems to work 
 haphazardly - sometimes, a PDF is generated with no problem, 
 other times Frame keeps trying for quite a while (almost 
 appearing as if the program crashed, using 100% of the CPU), 
 eventually giving up after several minutes with the error 
 message Cannot launch Acrobat Distiller to create PDF file. 
  There does not seem to be any discernible pattern to suggest 
 to me why it might be failing.
  
 I am running Framemaker 7.2p158 and Distiller 8.0 on Windows 
 XP Professional.
  
 It has been suggested to me that this might be a result of 
 having multiple copies of Distiller installed on the system, 
 but I'm not sure how I would check that (Distiller doesn't 
 show up in Add/remove programs on it's own).
  
  
 Any ideas?
  
 Thanks in advance,
 Adam Schweitzer
 Orenda Aerospace Corporation
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RE: Cannot launch distiller to create PDF file

2007-06-15 Thread Catherine Woods
I have this problem but in my case it's consistent.

After I've rebooted my computer, the first time I try to create a PDF from a
file or book it doesn't work. If I immediately use save as again, it's
fine.
Catherine

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Dov Isaacs
Sent: June 15, 2007 3:34 PM
To: Adam Schweitzer; framers@lists.frameusers.com
Subject: RE: Cannot launch distiller to create PDF file

If in fact it works sometimes but not others, the problem
has nothing to do with having multiple distillers on your
system. If you installed the standalone version of Distiller
that came with FrameMaker, it would be available to uninstall
from the Add/Remove programs control panel.

I would suggest that for reliability, you print to the
Adobe PDF PostScript printer driver instance in lieu of
using the save as PDF feature. Please advise if that works
consistently.

- Dov
 

 -Original Message-
 From: Adam Schweitzer
 Sent: Friday, June 15, 2007 5:49 AM
 
 I am having a problem trying to save Frame documents as PDF 
 files using the File-save as command.  It seems to work 
 haphazardly - sometimes, a PDF is generated with no problem, 
 other times Frame keeps trying for quite a while (almost 
 appearing as if the program crashed, using 100% of the CPU), 
 eventually giving up after several minutes with the error 
 message Cannot launch Acrobat Distiller to create PDF file. 
  There does not seem to be any discernible pattern to suggest 
 to me why it might be failing.
  
 I am running Framemaker 7.2p158 and Distiller 8.0 on Windows 
 XP Professional.
  
 It has been suggested to me that this might be a result of 
 having multiple copies of Distiller installed on the system, 
 but I'm not sure how I would check that (Distiller doesn't 
 show up in Add/remove programs on it's own).
  
  
 Any ideas?
  
 Thanks in advance,
 Adam Schweitzer
 Orenda Aerospace Corporation
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Cannot launch distiller to create PDF file

2007-06-15 Thread Adam Schweitzer
I am having a problem trying to save Frame documents as PDF files using
the File->save as command.  It seems to work haphazardly - sometimes, a
PDF is generated with no problem, other times Frame keeps trying for
quite a while (almost appearing as if the program crashed, using 100% of
the CPU), eventually giving up after several minutes with the error
message "Cannot launch Acrobat Distiller to create PDF file".  There
does not seem to be any discernible pattern to suggest to me why it
might be failing.

I am running Framemaker 7.2p158 and Distiller 8.0 on Windows XP
Professional.

It has been suggested to me that this might be a result of having
multiple copies of Distiller installed on the system, but I'm not sure
how I would check that (Distiller doesn't show up in Add/remove programs
on it's own).


Any ideas?

Thanks in advance,
Adam Schweitzer
Orenda Aerospace Corporation



Cannot launch distiller to create PDF file

2007-06-15 Thread Dov Isaacs
If in fact it works "sometimes" but not others, the problem
has nothing to do with having multiple distillers on your
system. If you installed the standalone version of Distiller
that came with FrameMaker, it would be available to uninstall
from the Add/Remove programs control panel.

I would suggest that for reliability, you print to the
Adobe PDF PostScript printer driver instance in lieu of
using the "save as PDF" feature. Please advise if that works
consistently.

- Dov


> -Original Message-
> From: Adam Schweitzer
> Sent: Friday, June 15, 2007 5:49 AM
> 
> I am having a problem trying to save Frame documents as PDF 
> files using the File->save as command.  It seems to work 
> haphazardly - sometimes, a PDF is generated with no problem, 
> other times Frame keeps trying for quite a while (almost 
> appearing as if the program crashed, using 100% of the CPU), 
> eventually giving up after several minutes with the error 
> message "Cannot launch Acrobat Distiller to create PDF file". 
>  There does not seem to be any discernible pattern to suggest 
> to me why it might be failing.
>  
> I am running Framemaker 7.2p158 and Distiller 8.0 on Windows 
> XP Professional.
>  
> It has been suggested to me that this might be a result of 
> having multiple copies of Distiller installed on the system, 
> but I'm not sure how I would check that (Distiller doesn't 
> show up in Add/remove programs on it's own).
>  
>  
> Any ideas?
>  
> Thanks in advance,
> Adam Schweitzer
> Orenda Aerospace Corporation



Cannot launch distiller to create PDF file

2007-06-15 Thread Catherine Woods
I have this problem but in my case it's consistent.

After I've rebooted my computer, the first time I try to create a PDF from a
file or book it doesn't work. If I immediately use "save as" again, it's
fine.
Catherine

-Original Message-
From: framers-bounces+catwood=telus@lists.frameusers.com
[mailto:framers-bounces+catwood=telus.net at lists.frameusers.com] On Behalf Of
Dov Isaacs
Sent: June 15, 2007 3:34 PM
To: Adam Schweitzer; framers at lists.frameusers.com
Subject: RE: Cannot launch distiller to create PDF file

If in fact it works "sometimes" but not others, the problem
has nothing to do with having multiple distillers on your
system. If you installed the standalone version of Distiller
that came with FrameMaker, it would be available to uninstall
from the Add/Remove programs control panel.

I would suggest that for reliability, you print to the
Adobe PDF PostScript printer driver instance in lieu of
using the "save as PDF" feature. Please advise if that works
consistently.

- Dov


> -Original Message-
> From: Adam Schweitzer
> Sent: Friday, June 15, 2007 5:49 AM
> 
> I am having a problem trying to save Frame documents as PDF 
> files using the File->save as command.  It seems to work 
> haphazardly - sometimes, a PDF is generated with no problem, 
> other times Frame keeps trying for quite a while (almost 
> appearing as if the program crashed, using 100% of the CPU), 
> eventually giving up after several minutes with the error 
> message "Cannot launch Acrobat Distiller to create PDF file". 
>  There does not seem to be any discernible pattern to suggest 
> to me why it might be failing.
>  
> I am running Framemaker 7.2p158 and Distiller 8.0 on Windows 
> XP Professional.
>  
> It has been suggested to me that this might be a result of 
> having multiple copies of Distiller installed on the system, 
> but I'm not sure how I would check that (Distiller doesn't 
> show up in Add/remove programs on it's own).
>  
>  
> Any ideas?
>  
> Thanks in advance,
> Adam Schweitzer
> Orenda Aerospace Corporation
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