Is it possible to Save As PDF from FrameMaker 9 using Acrobat 7 on Windows7?

2010-06-03 Thread Ursula McCloy
Hi,

We have recently upgraded to Windows7, 64-bit, and were also able to
upgrade to FrameMaker9.  We have not yet committed to upgrading our
Acrobat 7 licenses (bundled with CS2; to upgrade that is ~$700 - a tad
steep for our tastes).

While we are pleased with our FM9 upgrade in general, we are unable to
SaveAsPDF, since the Acrobat PDF print driver does not appear to be
installed.  Of course, we could print to file using another print
driver, but that is not generally considered kosher, and can produce a
whole slew of other problems (fonts, colours, etc.) that I do not want
to wrangle with.
* Has anyone been able to get the Acrobat7 PDF print driver to install
on a Windows7 machine?
* If so, is there a particular install sequence we need to follow? (I am
pretty sure IT  remembered to install Acrobat after FrameMaker, but I
can't tell for sure)
* Are there any other options for generating reliable PDFs from
FrameMaker9 on Windows7, other than upgrading to Acrobat9?
* And (though this question is off topic) has anyone experienced any
show stoppers with using CS2 Photoshop, Illustrator, or InDesign on
Windows7?  


Thanks for any insights :).

Ursula McCloy
Information Developer
The PEER Group Inc.
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Re: Is it possible to Save As PDF from FrameMaker 9 using Acrobat 7 on Windows7?

2010-06-03 Thread Art Campbell
A couple of answers, cut in below.

Art Campbell
 art.campb...@gmail.com
 ... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl. -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Wed, Jun 2, 2010 at 1:17 PM, Ursula McCloy
ursula.mcc...@peergroup.comwrote:

 Hi,

 We have recently upgraded to Windows7, 64-bit, and were also able to
 upgrade to FrameMaker9.  We have not yet committed to upgrading our
 Acrobat 7 licenses (bundled with CS2; to upgrade that is ~$700 - a tad
 steep for our tastes).

 While we are pleased with our FM9 upgrade in general, we are unable to
 SaveAsPDF, since the Acrobat PDF print driver does not appear to be
 installed.

The old 7 driver is still installed, unless you somehow modified your
Acrobat installation. There wouldn't have been any reason to disturb it
during the FM 9 installation.

However, that 5- or 6-year old software is installed in a different path
than the current Acrobat r 9 location, so the newer location is used in FM
9.



  Of course, we could print to file using another print
 driver, but that is not generally considered kosher, and can produce a
 whole slew of other problems (fonts, colours, etc.) that I do not want
 to wrangle with.


Actually, most people have reported noticabely fewer problems printing to
the printer instance than using the buggier SaveAs route in 9.
If you're having problems printing to the Acrobat 7 printer instance from 9,
it's likely do to your Acrobat 7 set up. For instance, did you update
Acrobat settings to include the new font folders installed with FM 9?


 * Has anyone been able to get the Acrobat7 PDF print driver to install
 on a Windows7 machine?

* If so, is there a particular install sequence we need to follow? (I am
 pretty sure IT  remembered to install Acrobat after FrameMaker, but I
 can't tell for sure)


Why would they have needed to? You said it was already on the system, and
its removal isn't required by the FM 9 installation.


 * Are there any other options for generating reliable PDFs from
 FrameMaker9 on Windows7, other than upgrading to Acrobat9?


Yes, printing to the logical printer


 * And (though this question is off topic) has anyone experienced any
 show stoppers with using CS2 Photoshop, Illustrator, or InDesign on
 Windows7?


 Thanks for any insights :).

 Ursula McCloy
 Information Developer
 The PEER Group Inc.
 ___



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Re: Is it possible to Save As PDF from FrameMaker 9 using Acrobat 7 on Windows7?

2010-06-03 Thread Art Campbell
OK, if you run the installation program in Windows XP compatibility mode, it
doesn't have anything at all to do with what the Acrobat program actually
does or what it works with when it's running. The installation program just
installs. Period. It doesn't control what can or cannot use the virtual
printer but given that A7 is being installed on a system running an
operating system it wasn't designed for, I'm not too surprised you're having
problems though.

I'd try:
1. Download the Acrobat 9 eval version and install it, to make sure that, at
least works. Worst case is you can use it for 90 days free.
2. Ring up Adobe Tech Support (yeah, I know it's several hours of phone
hell, but installation problems are free), and see if it's possible to set
up Acrobat 7 on W7.

Cheers,
Art

Art Campbell
 art.campb...@gmail.com
 ... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl. -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Thu, Jun 3, 2010 at 1:17 PM, Ursula McCloy
ursula.mcc...@peergroup.comwrote:

 Thanks, Art :).

 While I thought I was explaining myself clearly, your questions made me
 realize that in fact I did not!  Ah, the value of a peer review...
 1)  I have a brand-spanking-new machine with Windows7 64-bit on it.

 2)  We installed our new FM9 license.  All works well.
 3)  We installed our old Acrobat 7 Pro on it.  All works well,
 except that the PDF Printer driver does not appear as a printer in the
 Devices  Printers dialog, nor is it available as an option when you
 print via any application (including FrameMaker), nor can I Save As PDF
 via FrameMaker.  This leads me to believe that the PDF Print driver is
 not actually installed.
 4)  I cannot locate the PDF Printer driver (which I believe is
 called AdobePDF.dll or AdobePDF.inf) to try and perform a manual
 installation.

 Is there any way to successfully install Acrobat7 so that in includes
 the PDF Printer driver in Windows 7, 64-bit (i.e., a particular sequence
 we have to follow using the normal installer, an extra manual step we
 could perform)?  I think we could install under XP compatibility mode,
 but then the printer driver would not be available to applications
 running in Windows7, rendering it useless.  If there is no workaround
 for Acrobat 7, is there another printer driver (not from adobe) that is
 64-bit compatible and reliable for use as a postscript generator?

 Thx

 Ursula

 --
 From: Art Campbell [mailto:art.campb...@gmail.com]
 Sent: Thursday, June 03, 2010 9:09 AM
 To: Ursula McCloy
 Cc: framers@lists.frameusers.com
 Subject: Re: Is it possible to Save As PDF from FrameMaker 9 using
 Acrobat 7 on Windows7?

 A couple of answers, cut in below.

 Art Campbell
 art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52 Vincent
 and a redheaded girl. -- Richard Thompson
 No disclaimers
 apply.
  DoD 358

 On Wed, Jun 2, 2010 at 1:17 PM, Ursula McCloy
 ursula.mcc...@peergroup.com wrote:
 Hi,

 We have recently upgraded to Windows7, 64-bit, and were also able to
 upgrade to FrameMaker9.  We have not yet committed to upgrading our
 Acrobat 7 licenses (bundled with CS2; to upgrade that is ~$700 - a tad
 steep for our tastes).

 While we are pleased with our FM9 upgrade in general, we are unable to
 SaveAsPDF, since the Acrobat PDF print driver does not appear to be
 installed.
 The old 7 driver is still installed, unless you somehow modified your
 Acrobat installation. There wouldn't have been any reason to disturb it
 during the FM 9 installation.

 However, that 5- or 6-year old software is installed in a different path
 than the current Acrobat r 9 location, so the newer location is used in
 FM 9.


  Of course, we could print to file using another print
 driver, but that is not generally considered kosher, and can produce a
 whole slew of other problems (fonts, colours, etc.) that I do not want
 to wrangle with.

 Actually, most people have reported noticabely fewer problems printing
 to the printer instance than using the buggier SaveAs route in 9.
 If you're having problems printing to the Acrobat 7 printer instance
 from 9, it's likely do to your Acrobat 7 set up. For instance, did you
 update Acrobat settings to include the new font folders installed with
 FM 9?

 * Has anyone been able to get the Acrobat7 PDF print driver to install
 on a Windows7 machine?
 * If so, is there a particular install sequence we need to follow? (I am
 pretty sure IT  remembered to install Acrobat after FrameMaker, but I
 can't tell for sure)

 Why would they have needed to? You said it was already on the system,
 and its removal isn't required by the FM 9 installation.

 * 

RE: Is it possible to Save As PDF from FrameMaker 9 using Acrobat 7 on Windows7?

2010-06-03 Thread Alison Craig

A quick look at Adobe's site yields the following - so I wouldn't waste my time 
on the phone with Adobe.

As I have Adobe CS2 (Acrobat 7) I have yet another reason to resist the change 
to Windows 7. Yeah!

Alison


What about older versions of Acrobat and Windows 7?

If you own Acrobat 6, Acrobat 7, or Acrobat 8 software, you are eligible for an 
upgrade to Acrobat 9. An Acrobat 9 upgrade can be purchased through your Adobe 
reseller or the Adobe Store. Upgrading to Acrobat 9 will ensure compatibility 
with Windows 7 and access to the latest product enhancements such as the 
ability to build PDF Portfolios, to create and track PDF forms, and to manage 
team collaboration working with additional services available with a free 
Acrobat.com services account. Acrobat 9 can be used to create high-quality PDF 
files from virtually any application and delivers one-click functionality from 
popular business applications such as Microsoft Office 2007, Microsoft Internet 
Explorer, Microsoft Project, Microsoft Visio, and Lotus Notes. More information 
about upgrading to Acrobat 9 is available from upgrade page. Enterprise 
customers with a Gold or Platinum support plan can contact Customer Support for 
upgrade tips and planning help.

http://www.adobe.com/products/acrobat/faq/#item-0 


Alison Craig, Technical Writer
Ultrasonix Medical Corporation
Tel: (604) 279-8550, ext 127
E-mail: alison.cr...@ultrasonix.com
 
 
-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Art Campbell
Sent: Thursday, June 03, 2010 11:10 AM
To: Ursula McCloy
Cc: framers@lists.frameusers.com
Subject: Re: Is it possible to Save As PDF from FrameMaker 9 using Acrobat 7 on 
Windows7?

OK, if you run the installation program in Windows XP compatibility mode, it
doesn't have anything at all to do with what the Acrobat program actually
does or what it works with when it's running. The installation program just
installs. Period. It doesn't control what can or cannot use the virtual
printer but given that A7 is being installed on a system running an
operating system it wasn't designed for, I'm not too surprised you're having
problems though.

I'd try:
1. Download the Acrobat 9 eval version and install it, to make sure that, at
least works. Worst case is you can use it for 90 days free.
2. Ring up Adobe Tech Support (yeah, I know it's several hours of phone
hell, but installation problems are free), and see if it's possible to set
up Acrobat 7 on W7.

Cheers,
Art

Art Campbell
 art.campb...@gmail.com
 ... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl. -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Thu, Jun 3, 2010 at 1:17 PM, Ursula McCloy
ursula.mcc...@peergroup.comwrote:

 Thanks, Art :).

 While I thought I was explaining myself clearly, your questions made me
 realize that in fact I did not!  Ah, the value of a peer review...
 1)  I have a brand-spanking-new machine with Windows7 64-bit on it.

 2)  We installed our new FM9 license.  All works well.
 3)  We installed our old Acrobat 7 Pro on it.  All works well,
 except that the PDF Printer driver does not appear as a printer in the
 Devices  Printers dialog, nor is it available as an option when you
 print via any application (including FrameMaker), nor can I Save As PDF
 via FrameMaker.  This leads me to believe that the PDF Print driver is
 not actually installed.
 4)  I cannot locate the PDF Printer driver (which I believe is
 called AdobePDF.dll or AdobePDF.inf) to try and perform a manual
 installation.

 Is there any way to successfully install Acrobat7 so that in includes
 the PDF Printer driver in Windows 7, 64-bit (i.e., a particular sequence
 we have to follow using the normal installer, an extra manual step we
 could perform)?  I think we could install under XP compatibility mode,
 but then the printer driver would not be available to applications
 running in Windows7, rendering it useless.  If there is no workaround
 for Acrobat 7, is there another printer driver (not from adobe) that is
 64-bit compatible and reliable for use as a postscript generator?

 Thx

 Ursula

 --
 From: Art Campbell [mailto:art.campb...@gmail.com]
 Sent: Thursday, June 03, 2010 9:09 AM
 To: Ursula McCloy
 Cc: framers@lists.frameusers.com
 Subject: Re: Is it possible to Save As PDF from FrameMaker 9 using
 Acrobat 7 on Windows7?

 A couple of answers, cut in below.

 Art Campbell
 art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52 Vincent
 and a redheaded girl. -- Richard Thompson
 No disclaimers
 apply.
  DoD 358

 On Wed, Jun 2, 2010 at 1:17 

RE: Is it possible to Save As PDF from FrameMaker 9 using Acrobat 7 on Windows7?

2010-06-03 Thread Dov Isaacs
Acrobat 7 does not support any version of Windows beyond Windows XP
and certainly NOT any 64-bit version of Windows.

With all due respect, if you are considering upgrades of operating system
and hardware (such as more memory than can be supported by a 32-bit OS),
you should consider the FULL cost of such upgrades including any and all
applications you either explicitly or implicitly require.

With regards to generating reliable PDF files from FrameMaker 9 on
Windows 7, some ideas:

(1) FrameMaker 9 does come with a headless limited version
of Distiller 9 (you can't run it separately) that allows creation
of PDF via the save as PDF facility of FrameMaker 9. However,
you would need to uninstall Acrobat 7 if you want it to install
and work.

(2) Non-Adobe PDF creators will not integrate with FrameMaker
and typically have been known to create mediocre-at-best PDF.

- Dov

Adobe does NOT support CS2 on Windows 7. Only CS4 and CS5 are supported
on Windows 7.

 -Original Message-
 From: framers-boun...@lists.frameusers.com 
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of
 Ursula McCloy
 Sent: Wednesday, June 02, 2010 10:17 AM
 To: framers@lists.frameusers.com
 Subject: Is it possible to Save As PDF from FrameMaker 9 using Acrobat 7 on 
 Windows7?
 
 Hi,
 
 We have recently upgraded to Windows7, 64-bit, and were also able to
 upgrade to FrameMaker9.  We have not yet committed to upgrading our
 Acrobat 7 licenses (bundled with CS2; to upgrade that is ~$700 - a tad
 steep for our tastes).
 
 While we are pleased with our FM9 upgrade in general, we are unable to
 SaveAsPDF, since the Acrobat PDF print driver does not appear to be
 installed.  Of course, we could print to file using another print
 driver, but that is not generally considered kosher, and can produce a
 whole slew of other problems (fonts, colours, etc.) that I do not want
 to wrangle with.
 * Has anyone been able to get the Acrobat7 PDF print driver to install
 on a Windows7 machine?
 * If so, is there a particular install sequence we need to follow? (I am
 pretty sure IT  remembered to install Acrobat after FrameMaker, but I
 can't tell for sure)
 * Are there any other options for generating reliable PDFs from
 FrameMaker9 on Windows7, other than upgrading to Acrobat9?
 * And (though this question is off topic) has anyone experienced any
 show stoppers with using CS2 Photoshop, Illustrator, or InDesign on
 Windows7?
 
 
 Thanks for any insights :).
 
 Ursula McCloy
 Information Developer
 The PEER Group Inc.
___


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Re: Is it possible to Save As PDF from FrameMaker 9 using Acrobat 7 on Windows7?

2010-06-03 Thread Ursula McCloy
Thanks, Art :).  

While I thought I was explaining myself clearly, your questions made me
realize that in fact I did not!  Ah, the value of a peer review...
1)  I have a brand-spanking-new machine with Windows7 64-bit on it.

2)  We installed our new FM9 license.  All works well.  
3)  We installed our old Acrobat 7 Pro on it.  All works well,
except that the PDF Printer driver does not appear as a printer in the
Devices  Printers dialog, nor is it available as an option when you
print via any application (including FrameMaker), nor can I Save As PDF
via FrameMaker.  This leads me to believe that the PDF Print driver is
not actually installed. 
4)  I cannot locate the PDF Printer driver (which I believe is
called AdobePDF.dll or AdobePDF.inf) to try and perform a manual
installation.

Is there any way to successfully install Acrobat7 so that in includes
the PDF Printer driver in Windows 7, 64-bit (i.e., a particular sequence
we have to follow using the normal installer, an extra manual step we
could perform)?  I think we could install under XP compatibility mode,
but then the printer driver would not be available to applications
running in Windows7, rendering it useless.  If there is no workaround
for Acrobat 7, is there another printer driver (not from adobe) that is
64-bit compatible and reliable for use as a postscript generator?

Thx

Ursula

--
From: Art Campbell [mailto:art.campb...@gmail.com] 
Sent: Thursday, June 03, 2010 9:09 AM
To: Ursula McCloy
Cc: framers@lists.frameusers.com
Subject: Re: Is it possible to Save As PDF from FrameMaker 9 using
Acrobat 7 on Windows7?

A couple of answers, cut in below.

Art Campbell
art.campb...@gmail.com
 ... In my opinion, there's nothing in this world beats a '52 Vincent
and a redheaded girl. -- Richard Thompson
 No disclaimers
apply.
  DoD 358

On Wed, Jun 2, 2010 at 1:17 PM, Ursula McCloy
ursula.mcc...@peergroup.com wrote:
Hi,

We have recently upgraded to Windows7, 64-bit, and were also able to
upgrade to FrameMaker9.  We have not yet committed to upgrading our
Acrobat 7 licenses (bundled with CS2; to upgrade that is ~$700 - a tad
steep for our tastes).

While we are pleased with our FM9 upgrade in general, we are unable to
SaveAsPDF, since the Acrobat PDF print driver does not appear to be
installed. 
The old 7 driver is still installed, unless you somehow modified your
Acrobat installation. There wouldn't have been any reason to disturb it
during the FM 9 installation.

However, that 5- or 6-year old software is installed in a different path
than the current Acrobat r 9 location, so the newer location is used in
FM 9.

 
 Of course, we could print to file using another print
driver, but that is not generally considered kosher, and can produce a
whole slew of other problems (fonts, colours, etc.) that I do not want
to wrangle with.
 
Actually, most people have reported noticabely fewer problems printing
to the printer instance than using the buggier SaveAs route in 9.
If you're having problems printing to the Acrobat 7 printer instance
from 9, it's likely do to your Acrobat 7 set up. For instance, did you
update Acrobat settings to include the new font folders installed with
FM 9?
 
* Has anyone been able to get the Acrobat7 PDF print driver to install
on a Windows7 machine?
* If so, is there a particular install sequence we need to follow? (I am
pretty sure IT  remembered to install Acrobat after FrameMaker, but I
can't tell for sure)

Why would they have needed to? You said it was already on the system,
and its removal isn't required by the FM 9 installation.
 
* Are there any other options for generating reliable PDFs from
FrameMaker9 on Windows7, other than upgrading to Acrobat9?

Yes, printing to the logical printer
 
* And (though this question is off topic) has anyone experienced any
show stoppers with using CS2 Photoshop, Illustrator, or InDesign on
Windows7?


Thanks for any insights :).

Ursula McCloy
Information Developer
The PEER Group Inc.
___

___


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Is it possible to Save As PDF from FrameMaker 9 using Acrobat 7 on Windows7?

2010-06-03 Thread Art Campbell
A couple of answers, cut in below.

Art Campbell
 art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Wed, Jun 2, 2010 at 1:17 PM, Ursula McCloy
wrote:

> Hi,
>
> We have recently upgraded to Windows7, 64-bit, and were also able to
> upgrade to FrameMaker9.  We have not yet committed to upgrading our
> Acrobat 7 licenses (bundled with CS2; to upgrade that is ~$700 - a tad
> steep for our tastes).
>
> While we are pleased with our FM9 upgrade in general, we are unable to
> SaveAsPDF, since the Acrobat PDF print driver does not appear to be
> installed.

The old 7 driver is still installed, unless you somehow modified your
Acrobat installation. There wouldn't have been any reason to disturb it
during the FM 9 installation.

However, that 5- or 6-year old software is installed in a different path
than the current Acrobat r 9 location, so the newer location is used in FM
9.



>  Of course, we could print to file using another print
> driver, but that is not generally considered kosher, and can produce a
> whole slew of other problems (fonts, colours, etc.) that I do not want
> to wrangle with.
>

Actually, most people have reported noticabely fewer problems printing to
the printer instance than using the buggier SaveAs route in 9.
If you're having problems printing to the Acrobat 7 printer instance from 9,
it's likely do to your Acrobat 7 set up. For instance, did you update
Acrobat settings to include the new font folders installed with FM 9?


> * Has anyone been able to get the Acrobat7 PDF print driver to install
> on a Windows7 machine?

* If so, is there a particular install sequence we need to follow? (I am
> pretty sure IT  remembered to install Acrobat after FrameMaker, but I
> can't tell for sure)
>

Why would they have needed to? You said it was already on the system, and
its removal isn't required by the FM 9 installation.


> * Are there any other options for generating reliable PDFs from
> FrameMaker9 on Windows7, other than upgrading to Acrobat9?
>

Yes, printing to the logical printer


> * And (though this question is off topic) has anyone experienced any
> show stoppers with using CS2 Photoshop, Illustrator, or InDesign on
> Windows7?
>
>
> Thanks for any insights :).
>
> Ursula McCloy
> Information Developer
> The PEER Group Inc.
> ___
>
>
>


Is it possible to Save As PDF from FrameMaker 9 using Acrobat 7 on Windows7?

2010-06-03 Thread Art Campbell
OK, if you run the installation program in Windows XP compatibility mode, it
doesn't have anything at all to do with what the Acrobat program actually
does or what it works with when it's running. The installation program just
installs. Period. It doesn't control what can or cannot use the virtual
printer but given that A7 is being installed on a system running an
operating system it wasn't designed for, I'm not too surprised you're having
problems though.

I'd try:
1. Download the Acrobat 9 eval version and install it, to make sure that, at
least works. Worst case is you can use it for 90 days free.
2. Ring up Adobe Tech Support (yeah, I know it's several hours of phone
hell, but installation problems are free), and see if it's possible to set
up Acrobat 7 on W7.

Cheers,
Art

Art Campbell
 art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Thu, Jun 3, 2010 at 1:17 PM, Ursula McCloy
wrote:

> Thanks, Art :).
>
> While I thought I was explaining myself clearly, your questions made me
> realize that in fact I did not!  Ah, the value of a peer review...
> 1)  I have a brand-spanking-new machine with Windows7 64-bit on it.
>
> 2)  We installed our new FM9 license.  All works well.
> 3)  We installed our old Acrobat 7 Pro on it.  All works well,
> except that the PDF Printer driver does not appear as a printer in the
> Devices & Printers dialog, nor is it available as an option when you
> print via any application (including FrameMaker), nor can I Save As PDF
> via FrameMaker.  This leads me to believe that the PDF Print driver is
> not actually installed.
> 4)  I cannot locate the PDF Printer driver (which I believe is
> called AdobePDF.dll or AdobePDF.inf) to try and perform a manual
> installation.
>
> Is there any way to successfully install Acrobat7 so that in includes
> the PDF Printer driver in Windows 7, 64-bit (i.e., a particular sequence
> we have to follow using the normal installer, an extra manual step we
> could perform)?  I think we could install under XP compatibility mode,
> but then the printer driver would not be available to applications
> running in Windows7, rendering it useless.  If there is no workaround
> for Acrobat 7, is there another printer driver (not from adobe) that is
> 64-bit compatible and reliable for use as a postscript generator?
>
> Thx
>
> Ursula
>
> --
> From: Art Campbell [mailto:art.campbell at gmail.com]
> Sent: Thursday, June 03, 2010 9:09 AM
> To: Ursula McCloy
> Cc: framers at lists.frameusers.com
> Subject: Re: Is it possible to Save As PDF from FrameMaker 9 using
> Acrobat 7 on Windows7?
>
> A couple of answers, cut in below.
>
> Art Campbell
> art.campbell at gmail.com
>  "... In my opinion, there's nothing in this world beats a '52 Vincent
> and a redheaded girl." -- Richard Thompson
> No disclaimers
> apply.
>  DoD 358
>
> On Wed, Jun 2, 2010 at 1:17 PM, Ursula McCloy
>  wrote:
> Hi,
>
> We have recently upgraded to Windows7, 64-bit, and were also able to
> upgrade to FrameMaker9.  We have not yet committed to upgrading our
> Acrobat 7 licenses (bundled with CS2; to upgrade that is ~$700 - a tad
> steep for our tastes).
>
> While we are pleased with our FM9 upgrade in general, we are unable to
> SaveAsPDF, since the Acrobat PDF print driver does not appear to be
> installed.
> The old 7 driver is still installed, unless you somehow modified your
> Acrobat installation. There wouldn't have been any reason to disturb it
> during the FM 9 installation.
>
> However, that 5- or 6-year old software is installed in a different path
> than the current Acrobat r 9 location, so the newer location is used in
> FM 9.
>
>
>  Of course, we could print to file using another print
> driver, but that is not generally considered kosher, and can produce a
> whole slew of other problems (fonts, colours, etc.) that I do not want
> to wrangle with.
>
> Actually, most people have reported noticabely fewer problems printing
> to the printer instance than using the buggier SaveAs route in 9.
> If you're having problems printing to the Acrobat 7 printer instance
> from 9, it's likely do to your Acrobat 7 set up. For instance, did you
> update Acrobat settings to include the new font folders installed with
> FM 9?
>
> * Has anyone been able to get the Acrobat7 PDF print driver to install
> on a Windows7 machine?
> * If so, is there a particular install sequence we need to follow? (I am
> pretty sure IT  remembered to install Acrobat after FrameMaker, but I
> can't tell for sure)
>
> Why would they have needed to? You said it was already on the system,
> and its 

Is it possible to Save As PDF from FrameMaker 9 using Acrobat 7 on Windows7?

2010-06-03 Thread Alison Craig

A quick look at Adobe's site yields the following - so I wouldn't waste my time 
on the phone with Adobe.

As I have Adobe CS2 (Acrobat 7) I have yet another reason to resist the change 
to Windows 7. Yeah!

Alison


"What about older versions of Acrobat and Windows 7?

If you own Acrobat 6, Acrobat 7, or Acrobat 8 software, you are eligible for an 
upgrade to Acrobat 9. An Acrobat 9 upgrade can be purchased through your Adobe 
reseller or the Adobe Store. Upgrading to Acrobat 9 will ensure compatibility 
with Windows 7 and access to the latest product enhancements such as the 
ability to build PDF Portfolios, to create and track PDF forms, and to manage 
team collaboration working with additional services available with a free 
Acrobat.com services account. Acrobat 9 can be used to create high-quality PDF 
files from virtually any application and delivers one-click functionality from 
popular business applications such as Microsoft Office 2007, Microsoft Internet 
Explorer, Microsoft Project, Microsoft Visio, and Lotus Notes. More information 
about upgrading to Acrobat 9 is available from upgrade page. Enterprise 
customers with a Gold or Platinum support plan can contact Customer Support for 
upgrade tips and planning help."

http://www.adobe.com/products/acrobat/faq/#item-0 


Alison Craig, Technical Writer
Ultrasonix Medical Corporation
Tel: (604) 279-8550, ext 127
E-mail: alison.craig at ultrasonix.com


-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Art Campbell
Sent: Thursday, June 03, 2010 11:10 AM
To: Ursula McCloy
Cc: framers at lists.frameusers.com
Subject: Re: Is it possible to Save As PDF from FrameMaker 9 using Acrobat 7 on 
Windows7?

OK, if you run the installation program in Windows XP compatibility mode, it
doesn't have anything at all to do with what the Acrobat program actually
does or what it works with when it's running. The installation program just
installs. Period. It doesn't control what can or cannot use the virtual
printer but given that A7 is being installed on a system running an
operating system it wasn't designed for, I'm not too surprised you're having
problems though.

I'd try:
1. Download the Acrobat 9 eval version and install it, to make sure that, at
least works. Worst case is you can use it for 90 days free.
2. Ring up Adobe Tech Support (yeah, I know it's several hours of phone
hell, but installation problems are free), and see if it's possible to set
up Acrobat 7 on W7.

Cheers,
Art

Art Campbell
 art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Thu, Jun 3, 2010 at 1:17 PM, Ursula McCloy
wrote:

> Thanks, Art :).
>
> While I thought I was explaining myself clearly, your questions made me
> realize that in fact I did not!  Ah, the value of a peer review...
> 1)  I have a brand-spanking-new machine with Windows7 64-bit on it.
>
> 2)  We installed our new FM9 license.  All works well.
> 3)  We installed our old Acrobat 7 Pro on it.  All works well,
> except that the PDF Printer driver does not appear as a printer in the
> Devices & Printers dialog, nor is it available as an option when you
> print via any application (including FrameMaker), nor can I Save As PDF
> via FrameMaker.  This leads me to believe that the PDF Print driver is
> not actually installed.
> 4)  I cannot locate the PDF Printer driver (which I believe is
> called AdobePDF.dll or AdobePDF.inf) to try and perform a manual
> installation.
>
> Is there any way to successfully install Acrobat7 so that in includes
> the PDF Printer driver in Windows 7, 64-bit (i.e., a particular sequence
> we have to follow using the normal installer, an extra manual step we
> could perform)?  I think we could install under XP compatibility mode,
> but then the printer driver would not be available to applications
> running in Windows7, rendering it useless.  If there is no workaround
> for Acrobat 7, is there another printer driver (not from adobe) that is
> 64-bit compatible and reliable for use as a postscript generator?
>
> Thx
>
> Ursula
>
> --
> From: Art Campbell [mailto:art.campbell at gmail.com]
> Sent: Thursday, June 03, 2010 9:09 AM
> To: Ursula McCloy
> Cc: framers at lists.frameusers.com
> Subject: Re: Is it possible to Save As PDF from FrameMaker 9 using
> Acrobat 7 on Windows7?
>
> A couple of answers, cut in below.
>
> Art Campbell
> art.campbell at gmail.com
>  "... In my opinion, there's nothing in this world beats a '52 Vincent
> and a redheaded girl." -- Richard Thompson
> No disclaimers
> apply.
>   

Is it possible to Save As PDF from FrameMaker 9 using Acrobat 7 on Windows7?

2010-06-03 Thread Dov Isaacs
Acrobat 7 does not support any version of Windows beyond Windows XP
and certainly NOT any 64-bit version of Windows.

With all due respect, if you are considering upgrades of operating system
and hardware (such as more memory than can be supported by a 32-bit OS),
you should consider the FULL cost of such upgrades including any and all
applications you either explicitly or implicitly require.

With regards to "generating reliable PDF files from FrameMaker 9 on
Windows 7," some ideas:

(1) FrameMaker 9 does come with a headless limited version
of Distiller 9 (you can't run it separately) that allows creation
of PDF via the "save as PDF" facility of FrameMaker 9. However,
you would need to uninstall Acrobat 7 if you want it to install
and work.

(2) Non-Adobe PDF creators will not integrate with FrameMaker
and typically have been known to create mediocre-at-best PDF.

- Dov

Adobe does NOT support CS2 on Windows 7. Only CS4 and CS5 are supported
on Windows 7.

> -Original Message-
> From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at 
> lists.frameusers.com] On Behalf Of
> Ursula McCloy
> Sent: Wednesday, June 02, 2010 10:17 AM
> To: framers at lists.frameusers.com
> Subject: Is it possible to Save As PDF from FrameMaker 9 using Acrobat 7 on 
> Windows7?
> 
> Hi,
> 
> We have recently upgraded to Windows7, 64-bit, and were also able to
> upgrade to FrameMaker9.  We have not yet committed to upgrading our
> Acrobat 7 licenses (bundled with CS2; to upgrade that is ~$700 - a tad
> steep for our tastes).
> 
> While we are pleased with our FM9 upgrade in general, we are unable to
> SaveAsPDF, since the Acrobat PDF print driver does not appear to be
> installed.  Of course, we could print to file using another print
> driver, but that is not generally considered kosher, and can produce a
> whole slew of other problems (fonts, colours, etc.) that I do not want
> to wrangle with.
> * Has anyone been able to get the Acrobat7 PDF print driver to install
> on a Windows7 machine?
> * If so, is there a particular install sequence we need to follow? (I am
> pretty sure IT  remembered to install Acrobat after FrameMaker, but I
> can't tell for sure)
> * Are there any other options for generating reliable PDFs from
> FrameMaker9 on Windows7, other than upgrading to Acrobat9?
> * And (though this question is off topic) has anyone experienced any
> show stoppers with using CS2 Photoshop, Illustrator, or InDesign on
> Windows7?
> 
> 
> Thanks for any insights :).
> 
> Ursula McCloy
> Information Developer
> The PEER Group Inc.


Is it possible to Save As PDF from FrameMaker 9 using Acrobat 7 on Windows7?

2010-06-03 Thread Ursula McCloy
Thanks, Art :).  

While I thought I was explaining myself clearly, your questions made me
realize that in fact I did not!  Ah, the value of a peer review...
1)  I have a brand-spanking-new machine with Windows7 64-bit on it.

2)  We installed our new FM9 license.  All works well.  
3)  We installed our old Acrobat 7 Pro on it.  All works well,
except that the PDF Printer driver does not appear as a printer in the
Devices & Printers dialog, nor is it available as an option when you
print via any application (including FrameMaker), nor can I Save As PDF
via FrameMaker.  This leads me to believe that the PDF Print driver is
not actually installed. 
4)  I cannot locate the PDF Printer driver (which I believe is
called AdobePDF.dll or AdobePDF.inf) to try and perform a manual
installation.

Is there any way to successfully install Acrobat7 so that in includes
the PDF Printer driver in Windows 7, 64-bit (i.e., a particular sequence
we have to follow using the normal installer, an extra manual step we
could perform)?  I think we could install under XP compatibility mode,
but then the printer driver would not be available to applications
running in Windows7, rendering it useless.  If there is no workaround
for Acrobat 7, is there another printer driver (not from adobe) that is
64-bit compatible and reliable for use as a postscript generator?

Thx

Ursula

--
From: Art Campbell [mailto:art.campb...@gmail.com] 
Sent: Thursday, June 03, 2010 9:09 AM
To: Ursula McCloy
Cc: framers at lists.frameusers.com
Subject: Re: Is it possible to Save As PDF from FrameMaker 9 using
Acrobat 7 on Windows7?

A couple of answers, cut in below.

Art Campbell
art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent
and a redheaded girl." -- Richard Thompson
 No disclaimers
apply.
  DoD 358

On Wed, Jun 2, 2010 at 1:17 PM, Ursula McCloy
 wrote:
Hi,

We have recently upgraded to Windows7, 64-bit, and were also able to
upgrade to FrameMaker9.  We have not yet committed to upgrading our
Acrobat 7 licenses (bundled with CS2; to upgrade that is ~$700 - a tad
steep for our tastes).

While we are pleased with our FM9 upgrade in general, we are unable to
SaveAsPDF, since the Acrobat PDF print driver does not appear to be
installed. 
The old 7 driver is still installed, unless you somehow modified your
Acrobat installation. There wouldn't have been any reason to disturb it
during the FM 9 installation.

However, that 5- or 6-year old software is installed in a different path
than the current Acrobat r 9 location, so the newer location is used in
FM 9.


 Of course, we could print to file using another print
driver, but that is not generally considered kosher, and can produce a
whole slew of other problems (fonts, colours, etc.) that I do not want
to wrangle with.

Actually, most people have reported noticabely fewer problems printing
to the printer instance than using the buggier SaveAs route in 9.
If you're having problems printing to the Acrobat 7 printer instance
from 9, it's likely do to your Acrobat 7 set up. For instance, did you
update Acrobat settings to include the new font folders installed with
FM 9?

* Has anyone been able to get the Acrobat7 PDF print driver to install
on a Windows7 machine?
* If so, is there a particular install sequence we need to follow? (I am
pretty sure IT  remembered to install Acrobat after FrameMaker, but I
can't tell for sure)

Why would they have needed to? You said it was already on the system,
and its removal isn't required by the FM 9 installation.

* Are there any other options for generating reliable PDFs from
FrameMaker9 on Windows7, other than upgrading to Acrobat9?

Yes, printing to the logical printer

* And (though this question is off topic) has anyone experienced any
show stoppers with using CS2 Photoshop, Illustrator, or InDesign on
Windows7?


Thanks for any insights :).

Ursula McCloy
Information Developer
The PEER Group Inc.
___



Is it possible to Save As PDF from FrameMaker 9 using Acrobat 7 on Windows7?

2010-06-02 Thread Ursula McCloy
Hi,

We have recently upgraded to Windows7, 64-bit, and were also able to
upgrade to FrameMaker9.  We have not yet committed to upgrading our
Acrobat 7 licenses (bundled with CS2; to upgrade that is ~$700 - a tad
steep for our tastes).

While we are pleased with our FM9 upgrade in general, we are unable to
SaveAsPDF, since the Acrobat PDF print driver does not appear to be
installed.  Of course, we could print to file using another print
driver, but that is not generally considered kosher, and can produce a
whole slew of other problems (fonts, colours, etc.) that I do not want
to wrangle with.
* Has anyone been able to get the Acrobat7 PDF print driver to install
on a Windows7 machine?
* If so, is there a particular install sequence we need to follow? (I am
pretty sure IT  remembered to install Acrobat after FrameMaker, but I
can't tell for sure)
* Are there any other options for generating reliable PDFs from
FrameMaker9 on Windows7, other than upgrading to Acrobat9?
* And (though this question is off topic) has anyone experienced any
show stoppers with using CS2 Photoshop, Illustrator, or InDesign on
Windows7?  


Thanks for any insights :).

Ursula McCloy
Information Developer
The PEER Group Inc.