OT: MIL specs (was RE: general publication quiestion)

2006-10-23 Thread Nandini G
Why hurt Muslims' feelings with creative expressions such as Islamofascists?

Don't get me wrong, I am not a Muslim. Yet when a hijab-clad mother of six was 
killed in broad daylight in front of her three-year-old in Fremont, California 
on Thursday, I could not but feel the pain of the anguished family. Her only 
fault was that she wore the scarf encouraged by her faith, just as jews would 
wear a scull-cap, Christians would wear a cross, Sikhs would wear a turban, and 
Hindus would wear a red Bindi. 

Labels hurt. If as enlighted writers we are free to use terms such as 
Islamofacists, how do we stop people from coining derogatory phrases using our 
religions, ethnicity, and color? This is a land of the free and the brave. 
However, some self-regulation is in order. 

Where is the moderator?

In response to:

From: Combs, Richard [EMAIL PROTECTED]
Subject: OT: MIL specs (was RE: general publication quiestion)
To: Daniel Emory [EMAIL PROTECTED],Framers List
framers@FrameUsers.com
Message-ID:
[EMAIL PROTECTED]

Content-Type: text/plain;charset=us-ascii

snip
Don't get me wrong -- I'm a huge fan of the US military (especially when
they're killing Islamofascists). I donate to Soldier's Angels, the USO,
VFW, PVA, ... 









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OT: MIL specs (was RE: general publication quiestion)

2006-10-22 Thread Nandini G
Why hurt Muslims' feelings with creative expressions such as Islamofascists?

Don't get me wrong, I am not a Muslim. Yet when a hijab-clad mother of six was 
killed in broad daylight in front of her three-year-old in Fremont, California 
on Thursday, I could not but feel the pain of the anguished family. Her only 
fault was that she wore the scarf encouraged by her faith, just as jews would 
wear a scull-cap, Christians would wear a cross, Sikhs would wear a turban, and 
Hindus would wear a red Bindi. 

Labels hurt. If as enlighted writers we are free to use terms such as 
Islamofacists, how do we stop people from coining derogatory phrases using our 
religions, ethnicity, and color? This is a land of the free and the brave. 
However, some self-regulation is in order. 

Where is the moderator?

In response to:

From: "Combs, Richard" <richard.co...@polycom.com>
Subject: OT: MIL specs (was RE: general publication quiestion)
To: "Daniel Emory" ,"Framers List"

Message-ID:


Content-Type: text/plain;charset="us-ascii"


Don't get me wrong -- I'm a huge fan of the US military (especially when
they're killing Islamofascists). I donate to Soldier's Angels, the USO,
VFW, PVA, ... 











OT: MIL specs (was RE: general publication quiestion)

2006-10-22 Thread Shmuel Wolfson

   Maybe we should change it to "This page intentionally left almost
   completely blank," to be more technically accurate :)
Regards,
Shmuel Wolfson
052-763-7133

   Combs, Richard wrote:

Daniel Emory wrote:  



Certainly I don't advocate the use of MIL specs for preparing 
commercial manuals. I do know, however, that most tech 
writers who produce manuals for commercial products remain 
blissfully unaware of the problems caused by their outputs. 


A valid point. Although some of us, at least, aren't _blissful_ about
it. Resigned, maybe. Sometimes whining and grumbling. 




All I was trying to say is that tech writers in the 
non-military world should take advantage of remedial measures 
taken by the military to minimize foul-ups. 


True, when they're applicable. But don't forget the two most important
concepts in the technical communications field: 

(1) It depends. 
(2) Know your audience. 

When your audience includes HS grads and GEDs, and they may be under
stress, in a hurry, or otherwise highly distracted, and the consequences
of a communication failure may be grave -- well, that's a bit different,
I suspect, from telling UNIX system administrators how to upgrade the
boot server software for their teleconferencing bridges. 

Software engineers, in particular, are often very literal-minded and
Spockian. I've actually had an engineer point to an "Intentionally
Blank" page (in another company's manual) and say, "A page is only blank
if there's nothing on it." :-)

Richard


--
Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--




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Re: OT: MIL specs (was RE: general publication quiestion)

2006-10-21 Thread Daniel Emory
Certainly I don't advocate the use of MIL specs for
preparing commercial manuals. I do know, however, that
most tech writers who produce manuals for commercial
products remain blissfully unaware of the problems
caused by their outputs. 

Unlike typical users of commercial products, most
users of MIL=SPEC manuals have received thorough
training on the systems they will maintain/operate,
including classroom exposure to the manuals they will
use after they graduate. Nevertheless, they frequently
foul up, and sometimes it's because the manual is
poorly written or deficient in other ways. Unlike the
commercial world, the military reacts by investigating
manual-caused snafus, and taking corrective action,
which may include modification of both the training
and the manuals. 

All I was trying to say is that tech writers in the
non-military world should take advantage of remedial
measures taken by the military to minimize foul-ups.
One such remedial measure was to require blank pages
to have the infamous THIS PAGE LEFT INTENTIONALLY
BLANK appear in the middle of each empty page. The
absence of this statement on a blank page assures that
the reader knows something is missing. The military
learned the necessity of this measure the hard way,
yet the general ridicule this subject receives each
time it arises is equivalent to ridiculint the fact
that car manufacturers discovered it was wise to
prevent idiots from starting their automobile while
the shift lever is set to reverse. 
--- Combs, Richard [EMAIL PROTECTED]
wrote:

 Daniel Emory wrote:  
  
  The fact is that the US military is the only true
 laboratory 
  where technical documentation is subjected to
 extensive 
  post-publication review to determine its
 effectiveness in the 
  real world. Findings resulting from analyses of
 actual 
  foul-ups lead to continuing improvements in tech
 manual 
  instructions. Those who write manuals for
 non-military 
  applications ought to also take advantage of that
 laboratory.
 
 First there was only one way. Now there's the
 only true laboratory.
 I'm seeing a pattern here... 
 
 Ever hear the (chiefly British) expression horses
 for courses? :-)
 
 Don't get me wrong -- I'm a huge fan of the US
 military (especially when
 they're killing Islamofascists). I donate to
 Soldier's Angels, the USO,
 VFW, PVA, ... 
 
 But if some edict were to declare that henceforth
 all technical
 documentation everywhere must be done to MIL specs,
 I suspect I'd change
 professions or retire. At the least, I'd have to go
 on anti-depressants.



Dan Emory  Associates
FrameMaker/FrameMaker+SGML Document Design  Database Publishing
[EMAIL PROTECTED]
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RE: OT: MIL specs (was RE: general publication quiestion)

2006-10-21 Thread Combs, Richard
Daniel Emory wrote:  
 
 Certainly I don't advocate the use of MIL specs for preparing 
 commercial manuals. I do know, however, that most tech 
 writers who produce manuals for commercial products remain 
 blissfully unaware of the problems caused by their outputs. 

A valid point. Although some of us, at least, aren't _blissful_ about
it. Resigned, maybe. Sometimes whining and grumbling. 

snip
 All I was trying to say is that tech writers in the 
 non-military world should take advantage of remedial measures 
 taken by the military to minimize foul-ups. 

True, when they're applicable. But don't forget the two most important
concepts in the technical communications field: 

(1) It depends. 
(2) Know your audience. 

When your audience includes HS grads and GEDs, and they may be under
stress, in a hurry, or otherwise highly distracted, and the consequences
of a communication failure may be grave -- well, that's a bit different,
I suspect, from telling UNIX system administrators how to upgrade the
boot server software for their teleconferencing bridges. 

Software engineers, in particular, are often very literal-minded and
Spockian. I've actually had an engineer point to an Intentionally
Blank page (in another company's manual) and say, A page is only blank
if there's nothing on it. :-)

Richard


--
Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--




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OT: MIL specs (was RE: general publication quiestion)

2006-10-20 Thread Combs, Richard
Daniel Emory wrote:  

> The fact is that the US military is the only true laboratory 
> where technical documentation is subjected to extensive 
> post-publication review to determine its effectiveness in the 
> real world. Findings resulting from analyses of actual 
> foul-ups lead to continuing improvements in tech manual 
> instructions. Those who write manuals for non-military 
> applications ought to also take advantage of that laboratory.

First there was "only one way." Now there's the "only true laboratory."
I'm seeing a pattern here... 

Ever hear the (chiefly British) expression "horses for courses"? :-)

Don't get me wrong -- I'm a huge fan of the US military (especially when
they're killing Islamofascists). I donate to Soldier's Angels, the USO,
VFW, PVA, ... 

But if some edict were to declare that henceforth all technical
documentation everywhere must be done to MIL specs, I suspect I'd change
professions or retire. At the least, I'd have to go on anti-depressants.
;-) 

Happy weekend!
Richard


--
Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--







OT: MIL specs (was RE: general publication quiestion)

2006-10-20 Thread Combs, Richard
Daniel Emory wrote:  

> Certainly I don't advocate the use of MIL specs for preparing 
> commercial manuals. I do know, however, that most tech 
> writers who produce manuals for commercial products remain 
> blissfully unaware of the problems caused by their outputs. 

A valid point. Although some of us, at least, aren't _blissful_ about
it. Resigned, maybe. Sometimes whining and grumbling. 


> All I was trying to say is that tech writers in the 
> non-military world should take advantage of remedial measures 
> taken by the military to minimize foul-ups. 

True, when they're applicable. But don't forget the two most important
concepts in the technical communications field: 

(1) It depends. 
(2) Know your audience. 

When your audience includes HS grads and GEDs, and they may be under
stress, in a hurry, or otherwise highly distracted, and the consequences
of a communication failure may be grave -- well, that's a bit different,
I suspect, from telling UNIX system administrators how to upgrade the
boot server software for their teleconferencing bridges. 

Software engineers, in particular, are often very literal-minded and
Spockian. I've actually had an engineer point to an "Intentionally
Blank" page (in another company's manual) and say, "A page is only blank
if there's nothing on it." :-)

Richard


--
Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--