Re: Adobe Tech Comm Content Strategy and Tools Survey

2013-07-24 Thread John Sgammato
Well, it just crashed on me moments ago, as I was finishing up.
Error occurred while performing your operation.
Administrator has been notified about this error message.
Please try again later.


On Tue, Jul 23, 2013 at 4:33 AM, Kapil Verma kve...@adobe.com wrote:

 Hello Everyone,

 This is Kapil Verma, Sr. Product Manager at Adobe. First of all, apologies
 to those who faced a crash while filling out the survey. Just to quickly
 update you all on the issue. After we heard about it from a few
 respondents, the team did look into this issue, isolated it and has fixed
 it. They found that it was a random issue, which impacted some users, while
 others were able to fill out the survey. Furthermore, since the issue was
 fixed, we haven't heard any survey crashes being reported. So, it should
 work fine for you.

 Few other things
 * if you encountered a crash earlier, you should be able to re-login to
 the survey (with the email and password you specified at the beginning) and
 complete the survey. Your answers should have been saved.
 * If you still face an issue, please email me and we will get this looked
 into

 We look forward to hearing your feedback on our products and understanding
 from you how content workflows are evolving in your organization. Thanks in
 advance for filling out the survey.

 Thanks,

 Kapil Verma
 Sr. Product Manager - Adobe Technical Communications Products
 O: +91-120-2444711 x 34505
 Technical Communication Suite I FrameMaker I RoboHelp I FrameMaker
 Publishing Server I RoboHelp Server

 Blog | Twitter | Facebook

 Learning Resources
 Upcoming LIVE eSeminars
 On-Demand eSeminars
 Technical Communication CHANNEL on Adobe TV
 Technical Communication Whitepapers
 FrameMaker Whitepapers
 RoboHelp Whitepapers



 -Original Message-
 From: framers-boun...@lists.frameusers.com [mailto:
 framers-boun...@lists.frameusers.com] On Behalf Of Syed Zaeem Hosain (
 syed.hos...@aeris.net)
 Sent: Monday, July 22, 2013 10:47 PM
 To: i...@mikewickham.com; framers@lists.frameusers.com
 Subject: RE: Adobe Tech Comm Content Strategy and Tools Survey

 I just finished the survey ... without any crashes. Used Chrome. Maybe the
 problems were browser-dependent issues?

 Z

 Mike Wickham said:
  It crashed near the end for me, too, but signing back in let me take up
 where I left off.

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-- 









*John Sgammato  *

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RE: Adobe Tech Comm Content Strategy and Tools Survey

2013-07-23 Thread Kapil Verma
Hello Everyone,

This is Kapil Verma, Sr. Product Manager at Adobe. First of all, apologies to 
those who faced a crash while filling out the survey. Just to quickly update 
you all on the issue. After we heard about it from a few respondents, the team 
did look into this issue, isolated it and has fixed it. They found that it was 
a random issue, which impacted some users, while others were able to fill out 
the survey. Furthermore, since the issue was fixed, we haven't heard any survey 
crashes being reported. So, it should work fine for you.

Few other things
* if you encountered a crash earlier, you should be able to re-login to the 
survey (with the email and password you specified at the beginning) and 
complete the survey. Your answers should have been saved.
* If you still face an issue, please email me and we will get this looked into

We look forward to hearing your feedback on our products and understanding from 
you how content workflows are evolving in your organization. Thanks in advance 
for filling out the survey.

Thanks,

Kapil Verma
Sr. Product Manager - Adobe Technical Communications Products
O: +91-120-2444711 x 34505
Technical Communication Suite I FrameMaker I RoboHelp I FrameMaker Publishing 
Server I RoboHelp Server

Blog | Twitter | Facebook

Learning Resources
Upcoming LIVE eSeminars
On-Demand eSeminars
Technical Communication CHANNEL on Adobe TV
Technical Communication Whitepapers 
FrameMaker Whitepapers
RoboHelp Whitepapers



-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Syed Zaeem Hosain 
(syed.hos...@aeris.net)
Sent: Monday, July 22, 2013 10:47 PM
To: i...@mikewickham.com; framers@lists.frameusers.com
Subject: RE: Adobe Tech Comm Content Strategy and Tools Survey

I just finished the survey ... without any crashes. Used Chrome. Maybe the 
problems were browser-dependent issues?

Z

Mike Wickham said:
 It crashed near the end for me, too, but signing back in let me take up where 
 I left off.

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RE: Adobe Tech Comm Content Strategy and Tools Survey

2013-07-22 Thread Reng, Dr. Winfried
Hi Alan,

In the paragraph above it says:

We will be announcing the winners during the week of 7th October 2013. The 
Winners will be notified by email. If a potential Winner cannot be contacted, 
is contacted and does not respond as directed within the time allotted 
following attempted notification, refuses the prize or is ineligible to accept 
the prize, or if the attempted prize notification is returned as undeliverable, 
the prize may be forfeited and awarded to an alternate Winner to be chosen by 
another random draw.

So the winners are contacted.

Best regards

Winfried

 -Original Message-
 From: framers-boun...@lists.frameusers.com [mailto:framers-
 boun...@lists.frameusers.com] On Behalf Of Alan Litchfield
 Sent: Friday, July 19, 2013 10:38 PM
 To: framers@lists.frameusers.com
 Subject: Re: Adobe Tech Comm Content Strategy and Tools Survey

 Done:

 Some interesting and leading questions.

 I note that the company will not notify competition winners directly, but that
 the participants must remember to contact the contact from 1 October. Bit
 dodgy really.

 The Winner's details will be published on our blog
 https://blogs.adobe.com/techcomm/ and also on the following public
 forums for a period of one month.

 Twitter URL: https://twitter.com/AdobeTCS

 Facebook URL: https://www.facebook.com/adobetcs

 LinkedIn URL: http://www.linkedin.com/groups/Adobe-Technical-
 Communications-Professionals-Group-2381149/about

 Alan

 Dr Alan Litchfield
 AlphaByte
 PO Box 1941
 Auckland, New Zealand 1140

 On 19/07/2013, at 8:26 PM, Reng, Dr. Winfried wr...@tycoint.com
 wrote:

  Hi,
 
  Adobe conducts a Adobe Tech Comm Content Strategy and Tools Survey.
  The link is below.
  If you want to vote for/against any specific licensing models, then here is
  the place to tell directly to Adobe.
 
  Best regards
 
  Winfried
 
  -Original Message-
  From: frameusers...@googlegroups.com [mailto:frameusers-
 d...@googlegroups.com] On Behalf Of Stephan Will
  Sent: Thursday, July 18, 2013 10:07 PM
  To: frameusers...@googlegroups.com
  Subject: [frameusers-de] Adobe TCS Umfrage
 
  Hallo in die Runde,
 
  das Adobe TCS Team hat eine Umfrage ins Netz gestellt (auf Englisch).
  Siehe
  http://blogs.adobe.com/techcomm/2013/07/adobe-tech-comm-content-
 strategy-and-tools-survey-launched.html
 
  Eine Frage bezieht sich auch auf die Akzeptanz des Abo-Modells für
  zukünftige TCS-Versionen.
 
  Gruß
  Stephan



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Re: Adobe Tech Comm Content Strategy and Tools Survey

2013-07-22 Thread Steve Rickaby
At 08:26 + 19/7/13, Reng, Dr. Winfried wrote:

Adobe conducts a Adobe Tech Comm Content Strategy and Tools Survey.
The link is below.
If you want to vote for/against any specific licensing models, then here is
the place to tell directly to Adobe.

I have now tried to complete this survey twice, and both times it's crashed 
near the end. A big time-waster.

Nice to see that one of the questions was about FrameMaker on Mac, though ;-)

-- 
Steve [Trim e-mails: use less disk, use less power, use less planet]
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RE: Adobe Tech Comm Content Strategy and Tools Survey

2013-07-22 Thread Fred Ridder
It has also crashed for me on both of my attempts. But at least for me it 
crashed after less than 3 or 4 minutes. 

-Fred Ridder

 Date: Mon, 22 Jul 2013 11:17:43 +0100
 To: wr...@tycoint.com; framers@lists.frameusers.com
 From: srick...@wordmongers.demon.co.uk
 Subject: Re: Adobe Tech Comm Content Strategy and Tools Survey
 
 At 08:26 + 19/7/13, Reng, Dr. Winfried wrote:
 
 Adobe conducts a Adobe Tech Comm Content Strategy and Tools Survey.
 The link is below.
 If you want to vote for/against any specific licensing models, then here is
 the place to tell directly to Adobe.
 
 I have now tried to complete this survey twice, and both times it's crashed 
 near the end. A big time-waster.
 
 Nice to see that one of the questions was about FrameMaker on Mac, though ;-)
 
 -- 
 Steve [Trim e-mails: use less disk, use less power, use less planet]

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Re: Adobe Tech Comm Content Strategy and Tools Survey

2013-07-22 Thread Mike Wickham
It crashed near the end for me, too, but signing back in let me take up 
where I left off.


Mike Wickham

I have now tried to complete this survey twice, and both times it's crashed 
near the end. A big time-waster.

Nice to see that one of the questions was about FrameMaker on Mac, though ;-)




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RE: Adobe Tech Comm Content Strategy and Tools Survey

2013-07-22 Thread Christenson, Pat
Glad to see question about FrameMaker on Macintosh. But -- spelling errors in 
the survey? Misleading layout?

Not impressed, Adobe.

Pat
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RE: Adobe Tech Comm Content Strategy and Tools Survey

2013-07-22 Thread Rick Quatro
The lack of quality control in general has plagued the FrameMaker team over
the last few years.

Rick

Rick Quatro
Carmen Publishing Inc.
585-283-5045
r...@frameexpert.com




-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Christenson, Pat
Sent: Monday, July 22, 2013 1:46 PM
To: framers@lists.frameusers.com
Subject: RE: Adobe Tech Comm Content Strategy and Tools Survey

Glad to see question about FrameMaker on Macintosh. But -- spelling errors
in the survey? Misleading layout?

Not impressed, Adobe.

Pat
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RE: Adobe Tech Comm Content Strategy and Tools Survey

2013-07-22 Thread Sharon Burton
I like the part where you have to create an account, including password and
give up info about your company. #Fail


sharon

Sharon Burton
951-369-8590
www.sharonburton.com
Twitter: sharonburton
Author of 8 Steps to Amazing Webinars, 
available on Amazon and bn.com


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Christenson, Pat
Sent: Monday, July 22, 2013 10:46 AM
To: framers@lists.frameusers.com
Subject: RE: Adobe Tech Comm Content Strategy and Tools Survey

Glad to see question about FrameMaker on Macintosh. But -- spelling errors
in the survey? Misleading layout?

Not impressed, Adobe.

Pat
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RE: Adobe Tech Comm Content Strategy and Tools Survey

2013-07-22 Thread Fred Ridder
The company information section was actually the part where the survey kept 
failing for me. I took it as a sign and deleted the message announcing the 
survey so that I wouldn't be tempted to waste any more time.

-FR

 From: sha...@anthrobytes.com
 To: pchristen...@ftportfolios.com; framers@lists.frameusers.com
 Subject: RE: Adobe Tech Comm Content Strategy and Tools Survey
 Date: Mon, 22 Jul 2013 11:10:58 -0700
 
 I like the part where you have to create an account, including password and
 give up info about your company. #Fail
 
 
 sharon
 
 Sharon Burton
 951-369-8590
 www.sharonburton.com
 Twitter: sharonburton
 Author of 8 Steps to Amazing Webinars, 
 available on Amazon and bn.com
 
 
 -Original Message-
 From: framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Christenson, Pat
 Sent: Monday, July 22, 2013 10:46 AM
 To: framers@lists.frameusers.com
 Subject: RE: Adobe Tech Comm Content Strategy and Tools Survey
 
 Glad to see question about FrameMaker on Macintosh. But -- spelling errors
 in the survey? Misleading layout?
 
 Not impressed, Adobe.
 
 Pat
 ___
 
 
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Re: Adobe Tech Comm Content Strategy and Tools Survey

2013-07-22 Thread Alan Litchfield
And did you notice the repeated questions? Obviously, someone copied and 
pasted into the template and changed the questions.


Alan


On 23/07/13 5:46 AM, Christenson, Pat wrote:

Glad to see question about FrameMaker on Macintosh. But -- spelling errors in 
the survey? Misleading layout?

Not impressed, Adobe.

Pat
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--
--
Dr Alan Litchfield
AlphaByte
PO Box 1941
Auckland, New Zealand 1140

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Re: Adobe Tech Comm Content Strategy and Tools Survey

2013-07-22 Thread Steve Rickaby
At 06:38 +1200 23/7/13, Alan Litchfield wrote:

And did you notice the repeated questions? Obviously, someone copied and 
pasted into the template and changed the questions.

This survey I think covered a lot of the same ground as a very similar one on 
all the 'Creative Cloud' stuff, so maybe had a dose of cut-and-paste-itis.

('Creative Cloud'? All a creative cloud could create is more interesting rain, 
and no-one needs too much of that.)

-- 
Steve [Trim e-mails: use less disk, use less power, use less planet]
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Re: Adobe Tech Comm Content Strategy and Tools Survey

2013-07-19 Thread Alan Litchfield
Done:

Some interesting and leading questions.

I note that the company will not notify competition winners directly, but that 
the participants must remember to contact the contact from 1 October. Bit dodgy 
really.

The Winner’s details will be published on our blog 
https://blogs.adobe.com/techcomm/ and also on the following public forums for a 
period of one month.

Twitter URL: https://twitter.com/AdobeTCS

Facebook URL: https://www.facebook.com/adobetcs

LinkedIn URL: 
http://www.linkedin.com/groups/Adobe-Technical-Communications-Professionals-Group-2381149/about;

Alan

Dr Alan Litchfield
AlphaByte
PO Box 1941
Auckland, New Zealand 1140

On 19/07/2013, at 8:26 PM, Reng, Dr. Winfried wr...@tycoint.com wrote:

 Hi,
 
 Adobe conducts a Adobe Tech Comm Content Strategy and Tools Survey.
 The link is below.
 If you want to vote for/against any specific licensing models, then here is
 the place to tell directly to Adobe.
 
 Best regards
 
 Winfried
 
 -Original Message-
 From: frameusers...@googlegroups.com [mailto:frameusers...@googlegroups.com] 
 On Behalf Of Stephan Will
 Sent: Thursday, July 18, 2013 10:07 PM
 To: frameusers...@googlegroups.com
 Subject: [frameusers-de] Adobe TCS Umfrage
 
 Hallo in die Runde,
 
 das Adobe TCS Team hat eine Umfrage ins Netz gestellt (auf Englisch).
 Siehe
 http://blogs.adobe.com/techcomm/2013/07/adobe-tech-comm-content-strategy-and-tools-survey-launched.html
 
 Eine Frage bezieht sich auch auf die Akzeptanz des Abo-Modells für
 zukünftige TCS-Versionen.
 
 Gruß
 Stephan
 
 
 
 This e-mail contains privileged and confidential information intended for the 
 use of the addressees named above. If you are not the intended recipient of 
 this e-mail, you are hereby notified that you must not disseminate, copy or 
 take any action in respect of any information contained in it. If you have 
 received this e-mail in error, please notify the sender immediately by e-mail 
 and immediately destroy this e-mail and its attachments.
 
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