Re: Book problems - Fm 8 p277 - XP
To me, it sounds as if you're running out of memory/resources at the end of the string of operations, but you didn't provide your system specifics. And I wouldn't be at all surprised if there was some memory leakage going on. Also whether you're running other memory-hungry aps at the same time. I assume everything is fully patched. One other obvious thing to check -- if the files are on a server, after multiple opens and closes, you may running into a network time out on some files, which can also trigger a crash. If you haven't done so already, you may want to wash the component files by saving to MIF and reopening, which would remove any odd characters that may have crept in during the crashing episodes. Art Art Campbell art.campb...@gmail.com ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 On Thu, May 7, 2009 at 10:42 AM, Stephen O'Brien sobr...@innovmetric.com wrote: Hi, I have a series of 6 books of 6 documents each that use common documents (2). Each book has a generated TOC. These books crash FM and I don't know why. For example, I create the book, do the numbering, update it, can print it, save after each operation, and close it. And then I just open and close the book 3 times in a row. The third time, FM crashes, the book is corrupt, and I have to recreate another book. And the problem will repeat itself. The backup book file may be corrupt too. Are there some basic rules to follow to avoid this. Does the first document in a book (often the title page) have special importance. Does it have to be configured in a special way? For example, can it use variables, conditional formats, conditional text, etc. I always use the same printer driver. I have fifteen other books that work just fine. Very stable. Any ideas... Thx much!!! Stephen O'Brien Rédacteur technique senior / Senior Technical Writer InnovMetric Logiciels inc. / InnovMetric Software Inc. 2014, Cyrille-Duquet, suite 310 Québec (Québec) Canada G1N 4N6 Tel.: (418) 688-2061 Fax: (418) 688-3001 E-mail: sobr...@innovmetric.com www.innovmetric.com PolyWorks, the Universal 3D Metrology Software Platform for Manufacturing (TM) ___ You are currently subscribed to Framers as art.campb...@gmail.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Book problems - Fm 8 p277 - XP
Thanks. The files are on the network. But they are relatively small (66 pages) compared to other books (1200 pages) that work fine. I will wash and see what happens. Can I get any info on network timeout and using FM files - any documentation out there? Thx again. At 11:00 AM 07/05/2009, Art Campbell wrote: To me, it sounds as if you're running out of memory/resources at the end of the string of operations, but you didn't provide your system specifics. And I wouldn't be at all surprised if there was some memory leakage going on. Also whether you're running other memory-hungry aps at the same time. I assume everything is fully patched. One other obvious thing to check -- if the files are on a server, after multiple opens and closes, you may running into a network time out on some files, which can also trigger a crash. If you haven't done so already, you may want to wash the component files by saving to MIF and reopening, which would remove any odd characters that may have crept in during the crashing episodes. Art Art Campbell art.campb...@gmail.com ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 On Thu, May 7, 2009 at 10:42 AM, Stephen O'Brien sobr...@innovmetric.com wrote: Hi, I have a series of 6 books of 6 documents each that use common documents (2). Each book has a generated TOC. These books crash FM and I don't know why. For example, I create the book, do the numbering, update it, can print it, save after each operation, and close it. And then I just open and close the book 3 times in a row. The third time, FM crashes, the book is corrupt, and I have to recreate another book. And the problem will repeat itself. The backup book file may be corrupt too. Are there some basic rules to follow to avoid this. Does the first document in a book (often the title page) have special importance. Does it have to be configured in a special way? For example, can it use variables, conditional formats, conditional text, etc. I always use the same printer driver. I have fifteen other books that work just fine. Very stable. Any ideas... Thx much!!! Stephen O'Brien Rédacteur technique senior / Senior Technical Writer InnovMetric Logiciels inc. / InnovMetric Software Inc. 2014, Cyrille-Duquet, suite 310 Québec (Québec) Canada G1N 4N6 Tel.: (418) 688-2061 Fax: (418) 688-3001 E-mail: sobr...@innovmetric.com www.innovmetric.com PolyWorks, the Universal 3D Metrology Software Platform for Manufacturing (TM) ___ You are currently subscribed to Framers as art.campb...@gmail.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. Stephen O'Brien Rédacteur technique senior / Senior Technical Writer InnovMetric Logiciels inc. / InnovMetric Software Inc. 2014, Cyrille-Duquet, suite 310 Québec (Québec) Canada G1N 4N6 Tel.: (418) 688-2061 Fax: (418) 688-3001 E-mail: sobr...@innovmetric.com www.innovmetric.com PolyWorks, the Universal 3D Metrology Software Platform for Manufacturing (TM) ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Book problems
Jim: The offending text field is probably a text frame that is marked as PostScript code in the text frame's object properties. The first word in the text frame is KVH, and since PostScript is space-delimited, PostScript throws an error at the first word (KVH not being a proper PostScript or PDFMark command). This aborts the whole print job. To toggle off the PostScript characteristic, select (click on) the text frame and either right-click or select the Graphics menu, then click Object Properties. From there, uncheck PostScript Code. This will eliminate your document's bad behavior Good luck, --William Abernathy James Dyson wrote: Thanks for all of your help. I just figured out a workaround. I noticed the first file in the book was the only one that I couldn't save as a PDF. The culprit was the last page of the first file. There was a text field that existed in duplicate in both the left master page and body page. I tried deleting the body page text box (since the text is static) but that didn't solve it. For some reason I had to override the blank master page we use and add a text box on top of it in the body page. If I get more time I'll experiment for a withbetter solution, but I can work with this for now. Thanks again, Jim _ From: James Dyson Sent: Wednesday, August 15, 2007 11:54 AM To: 'framers@lists.frameusers.com' Subject:Book problems with Hi all, I'm using Framemaker 7.2 and I've run into a problem I've never seen before. I have a small book, consisting of just four files (15 pages) and a TOC. I can print the files within the book individually without any problems. When I try to print the book, only the first file prints and then a page prints with the following error message: ERROR: undefined OFFENDING COMMAND: KVH? (KVH is my company name) STACK: 72 469 -462 -69 I've also tried saving the book as a PDF, and the .log file listed the very same error message shown above. The PDF failed to generate. I've tried the following solutions to no avail: Tried other printers Creating a new book and adding those files to the new book Deleting individual files Reordering files Printing the book using a different PC and copy of Framemaker Printed another, existing book and verified that I can still do that Gotten assurance from IT that there is no known significance on their end to the error message shown Thanks, Jim Dyson ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Re: Book problems
Great catch, William! Whoever thinks about PS text frames anymore? Regards, Peter ___ Peter Gold KnowHow ProServices ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Re: Book problems
Hi, Jim Make sure all your files are consistent in the book in page layouts, sizes, pagination, etc. Is the printer time out set to low? Brenda Brenda L. Waltermeyer Lead Desktop Publisher The Johns Hopkins University Applied Physics Laboratory National Security Technology Department Visual Information, Editorial, and Web Services, STB-4 Section Room 8-375 Phone: (443) 778-8748 From: James Dyson [EMAIL PROTECTED] Date: Wed, 15 Aug 2007 11:53:52 -0400 To: framers@lists.frameusers.com Conversation: Book problems Subject: Book problems Hi all, I'm using Framemaker 7.2 and I've run into a problem I've never seen before. I have a small book, consisting of just four files (15 pages) and a TOC. I can print the files within the book individually without any problems. When I try to print the book, only the first file prints and then a page prints with the following error message: ERROR: undefined OFFENDING COMMAND: KVH? (KVH is my company name) STACK: 72 469 -462 -69 I've also tried saving the book as a PDF, and the .log file listed the very same error message shown above. The PDF failed to generate. I've tried the following solutions to no avail: Tried other printers Creating a new book and adding those files to the new book Deleting individual files Reordering files Printing the book using a different PC and copy of Framemaker Printed another, existing book and verified that I can still do that Gotten assurance from IT that there is no known significance on their end to the error message shown Thanks, Jim Dyson The information contained in this electronic mail transmission is intended by KVH Industries for the use of the named individual or entity to which it is directed and may contain information that is confidential or privileged. If you have received this electronic mail transmission in error, please delete it from your system without copying or forwarding it, and notify the sender of the error by reply email so that the sender's address records can be corrected. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/brenda.waltermeyer%40jhuap l.edu Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Book problems
Thanks for all of your help. I just figured out a workaround. I noticed the first file in the book was the only one that I couldn't save as a PDF. The culprit was the last page of the first file. There was a text field that existed in duplicate in both the left master page and body page. I tried deleting the body page text box (since the text is static) but that didn't solve it. For some reason I had to override the blank master page we use and add a text box on top of it in the body page. If I get more time I'll experiment for a better solution, but I can work with this for now. Thanks again, Jim _ From: James Dyson Sent: Wednesday, August 15, 2007 11:54 AM To: 'framers@lists.frameusers.com' Subject: Book problems Hi all, I'm using Framemaker 7.2 and I've run into a problem I've never seen before. I have a small book, consisting of just four files (15 pages) and a TOC. I can print the files within the book individually without any problems. When I try to print the book, only the first file prints and then a page prints with the following error message: ERROR: undefined OFFENDING COMMAND: KVH? (KVH is my company name) STACK: 72 469 -462 -69 I've also tried saving the book as a PDF, and the .log file listed the very same error message shown above. The PDF failed to generate. I've tried the following solutions to no avail: Tried other printers Creating a new book and adding those files to the new book Deleting individual files Reordering files Printing the book using a different PC and copy of Framemaker Printed another, existing book and verified that I can still do that Gotten assurance from IT that there is no known significance on their end to the error message shown Thanks, Jim Dyson The information contained in this electronic mail transmission is intended by KVH Industries for the use of the named individual or entity to which it is directed and may contain information that is confidential or privileged. If you have received this electronic mail transmission in error, please delete it from your system without copying or forwarding it, and notify the sender of the error by reply email so that the sender's address records can be corrected. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Re: Book problems
Hi, James: Usually an offending command statement displays the name of a PostScript command that is somehow incorrect at that location in the PostScript code, for some reason or other. If your company initials are identified as the offending command, it's possible that one or more of your files is corrupted in a way that confuses the printing process. One approach to remove corruption from FM files is to save a backup copy of each file to a new name or location, then save each as MIF (File Save As Maker Interchange), then open each MIF file (File Open) and save as the original file name, overwriting the original file. Your book file is already created new from scratch, so it's probably already cleaned up. Save all files, keep all files open, and try printing again. Let us know how this works. HTH Regards, Peter ___ Peter Gold KnowHow ProServices PS: Thanks for your good example of providing as much detail as possible, to make troubleshooting easier. On 8/15/07, James Dyson [EMAIL PROTECTED] wrote: Hi all, I'm using Framemaker 7.2 and I've run into a problem I've never seen before. I have a small book, consisting of just four files (15 pages) and a TOC. I can print the files within the book individually without any problems. When I try to print the book, only the first file prints and then a page prints with the following error message: ERROR: undefined OFFENDING COMMAND: KVH? (KVH is my company name) STACK: 72 469 -462 -69 I've also tried saving the book as a PDF, and the .log file listed the very same error message shown above. The PDF failed to generate. I've tried the following solutions to no avail: Tried other printers Creating a new book and adding those files to the new book Deleting individual files Reordering files Printing the book using a different PC and copy of Framemaker Printed another, existing book and verified that I can still do that Gotten assurance from IT that there is no known significance on their end to the error message shown Thanks, Jim Dyson ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
