RE: Multiple versions of Acrobat on same system?
That depends on what I'm trying to do. But I suddenly realized why I don't have problems, and it may be the reason others do: I don't have any of the readers installed. I let Acrobat open to read. So it could be that I would have major issues if I tried to install one of the readers here. Steve Cavanaugh Sr. Technical Writer NAT Seattle Inc. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kenneth C. Benson Sent: Tuesday, August 07, 2007 6:14 AM To: framers@lists.frameusers.com Subject: Re: Multiple versions of Acrobat on same system? Steve Cavanaugh wrote: > Odd... I'm running Acrobat 5.5 and 8 on this system, as well as a > competing product, and they all seem to work perfectly well together. Yeah, I think the point was that even though some people will get multiple versions to work, most people will run into problems, and some people who think everything works just don't use some features. When you print to Adobe PDF, which version are you printing to? Kenneth Benson Pegasus Type, Inc. www.pegtype.com ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/scavanaugh%40nat-sea ttle.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Multiple versions of Acrobat on same system?
PDFMaker as part of Acrobat 7 is not particularly problematic. On the other hand, depending on the joboptions chosen, you certainly can produce PDF files that can't be properly handled by older versions of Acrobat and Reader. - Dov > -Original Message- > From: Diane Gaskill [mailto:[EMAIL PROTECTED] > Sent: Tuesday, August 07, 2007 9:37 AM > To: Dov Isaacs; Framers (E-mail) > Subject: RE: Multiple versions of Acrobat on same system? > > Thanks Dov. I'll bring this up at our next staff meeting. > > One thing I forgot to mention. Even though our new docs are in FM > (finally!), we still have a lot of active docs in Word. It's the PDFs from > Word that are giving us the problems. We are using PDFMaker 7.0 from Word. > It's basically a Save As function. Are there any known bugs with this > method? > > (I can hear the comments out there now - "Well, what do you expect from > Word?" :-) > > Diane > == ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Multiple versions of Acrobat on same system?
Oh. Panic over then. Thanks Cheers T -Original Message- From: Dov Isaacs [mailto:[EMAIL PROTECTED] Sent: Wednesday, 8 August 2007 5:45 a.m. To: [EMAIL PROTECTED]; Framers (E-mail) Subject: RE: Multiple versions of Acrobat on same system? That does not violate the rules assuming that the "Acrobat 7.0 Distiller" installed on your system is what is installed by FrameMaker, is not just part of a full Acrobat 7 install, and you have no other full Acrobat versions installed! - Dov > -Original Message- > From: Trevor Nicholls [mailto:[EMAIL PROTECTED] > Sent: Tuesday, August 07, 2007 10:40 AM > > If this truly is the case, I do wish that Adobe Reader had not taken it upon > itself to offer me a "recommended upgrade" to Adobe Reader 8 when I already > had Framemaker 7.2 and Acrobat 7.0 Distiller installed on my system. You'd > think it would have shown a bit more prudence, wouldn't you? > > I haven't had any problems - yet. > > Cheers > T > > -Original Message- > From: Dov Isaacs > Sent: Monday, 6 August 2007 9:02 a.m. > To: Diane Gaskill; Framers (E-mail) > Subject: RE: Multiple versions of Acrobat on same system? > > Although (very unfortunately), it is PHYSICALLY possible to > have multiple versions of Adobe Acrobat concurrently installed, > concurrent versions of Adobe Reader concurrently installed, or > some combination of versions of both Acrobat and Reader installed, > the truth is that the architecture of these programs and the > underlying operating system services used by same really only > fully supports installation of only one version of EITHER Adobe > Acrobat or Adobe Reader on one system at one time. > ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Multiple versions of Acrobat on same system?
That does not violate the rules assuming that the "Acrobat 7.0 Distiller" installed on your system is what is installed by FrameMaker, is not just part of a full Acrobat 7 install, and you have no other full Acrobat versions installed! - Dov > -Original Message- > From: Trevor Nicholls [mailto:[EMAIL PROTECTED] > Sent: Tuesday, August 07, 2007 10:40 AM > > If this truly is the case, I do wish that Adobe Reader had not taken it upon > itself to offer me a "recommended upgrade" to Adobe Reader 8 when I already > had Framemaker 7.2 and Acrobat 7.0 Distiller installed on my system. You'd > think it would have shown a bit more prudence, wouldn't you? > > I haven't had any problems - yet. > > Cheers > T > > -Original Message- > From: Dov Isaacs > Sent: Monday, 6 August 2007 9:02 a.m. > To: Diane Gaskill; Framers (E-mail) > Subject: RE: Multiple versions of Acrobat on same system? > > Although (very unfortunately), it is PHYSICALLY possible to > have multiple versions of Adobe Acrobat concurrently installed, > concurrent versions of Adobe Reader concurrently installed, or > some combination of versions of both Acrobat and Reader installed, > the truth is that the architecture of these programs and the > underlying operating system services used by same really only > fully supports installation of only one version of EITHER Adobe > Acrobat or Adobe Reader on one system at one time. > ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Multiple versions of Acrobat on same system?
If this truly is the case, I do wish that Adobe Reader had not taken it upon itself to offer me a "recommended upgrade" to Adobe Reader 8 when I already had Framemaker 7.2 and Acrobat 7.0 Distiller installed on my system. You'd think it would have shown a bit more prudence, wouldn't you? I haven't had any problems - yet. Cheers T -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dov Isaacs Sent: Monday, 6 August 2007 9:02 a.m. To: Diane Gaskill; Framers (E-mail) Subject: RE: Multiple versions of Acrobat on same system? Although (very unfortunately), it is PHYSICALLY possible to have multiple versions of Adobe Acrobat concurrently installed, concurrent versions of Adobe Reader concurrently installed, or some combination of versions of both Acrobat and Reader installed, the truth is that the architecture of these programs and the underlying operating system services used by same really only fully supports installation of only one version of EITHER Adobe Acrobat or Adobe Reader on one system at one time. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Multiple versions of Acrobat on same system?
Thanks Dov. I'll bring this up at our next staff meeting. One thing I forgot to mention. Even though our new docs are in FM (finally!), we still have a lot of active docs in Word. It's the PDFs from Word that are giving us the problems. We are using PDFMaker 7.0 from Word. It's basically a Save As function. Are there any known bugs with this method? (I can hear the comments out there now - "Well, what do you expect from Word?" :-) Diane == -Original Message- From: Dov Isaacs [mailto:[EMAIL PROTECTED] Sent: Sunday, August 05, 2007 5:21 PM To: Diane Gaskill; Framers (E-mail) Subject: RE: Multiple versions of Acrobat on same system? Without seeing one of these PDF files that cause "problems" it would be very difficult to know what is really going on. For what it is worth, some of the current "clone" PDF readers (including the Mac previewer) have problems with perfectly valid PDF files from Acrobat (or exported from InDesign and Illustrator). So ... I suspect you are doing about the best you can by urging users to newer versions of Reader. Note that if I was saving PDF files for the general public and I didn't have need for features such as JPEG 2000 compression and some of more sophisticated internal compression of objects in PDF 1.5 (Acrobat 6), I would save to Acrobat 5 compatibility. - Dov > -Original Message- > From: Diane Gaskill [mailto:[EMAIL PROTECTED] > Sent: Sunday, August 05, 2007 4:21 PM > > Dov, > > Amazing. You described the exact problem we are concerned about at my > company (and why I left Acrobat 5 on my system). We are using Acrobat 7 but > set the compatibility to Acrobat 6 in case some of our users are using an > older version. But even so, we are getting some complaints from the field > that they can't open the PDF files. After much discussion about setting the > compatibility back to Acrobrat 4, we decided instead to put a note on the > web page telling them to upgrade their copy of Reader if they are having > trouble opening the files. We included the link to the Adobe download page > to encourage them to do it. This is much better than conpromising the > quality of the manuals because a few people have not updated their systems. > > The puzzling part of the problem was that I was able to open the files on a > system that has only Acrobat 5 installed. I got a warning message saying > that some features might not be displayed correctly but the file did open. > The support guys at my company could not open the files at all. If you have > any ideas on what the problem might be, I'd appreciate it. Is there a > difference between how Acrobat looks at a PDF file (for reading) than Reader > does? > > Thanks, > > Diane (cleaning system now) ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Re: Multiple versions of Acrobat on same system?
Steve Cavanaugh wrote: Odd... I'm running Acrobat 5.5 and 8 on this system, as well as a competing product, and they all seem to work perfectly well together. Yeah, I think the point was that even though some people will get multiple versions to work, most people will run into problems, and some people who think everything works just don't use some features. When you print to Adobe PDF, which version are you printing to? Kenneth Benson Pegasus Type, Inc. www.pegtype.com ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Multiple versions of Acrobat on same system?
Odd... I'm running Acrobat 5.5 and 8 on this system, as well as a competing product, and they all seem to work perfectly well together. Steve Cavanaugh -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Fred Ridder Sent: Sunday, August 05, 2007 1:24 PM To: [EMAIL PROTECTED]; framers@lists.frameusers.com Subject: RE: Multiple versions of Acrobat on same system? Dov has always been *very* emphatic in his warning to never have multiple versions of any component of the Acrobat suite installed, at least on Windows systems. I've never had reason to doubt this advice, so I have never gone against it. >From: "Diane Gaskill" <[EMAIL PROTECTED]> >To: "Framers (E-mail)" >Subject: Multiple versions of Acrobat on same system? >Date: Sun, 5 Aug 2007 12:42:58 -0700 > > >I've read several discussions on this list about multiple versions of >FM runing on the same system (it works). Can multiple versions of >Acrobat also run on the same system? I recently installed Acrobat 7 on >my system (XP2) but did not uninstall Acrobat 5. Acrobat 5 now >displays an error message and closes. > >From the messages below, it sounds like the answer is no for Distiller, >but what about Acrobat itself? > >Thanks, > >Diane _ More photos, more messages, more storage-get 2GB with Windows Live Hotmail. http://imagine-windowslive.com/hotmail/?locale=en-us&ocid=TXT_TAGHM_migr ation_HM_mini_2G_0507 ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/scavanaugh%40nat-sea ttle.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Multiple versions of Acrobat on same system?
Without seeing one of these PDF files that cause "problems" it would be very difficult to know what is really going on. For what it is worth, some of the current "clone" PDF readers (including the Mac previewer) have problems with perfectly valid PDF files from Acrobat (or exported from InDesign and Illustrator). So ... I suspect you are doing about the best you can by urging users to newer versions of Reader. Note that if I was saving PDF files for the general public and I didn't have need for features such as JPEG 2000 compression and some of more sophisticated internal compression of objects in PDF 1.5 (Acrobat 6), I would save to Acrobat 5 compatibility. - Dov > -Original Message- > From: Diane Gaskill [mailto:[EMAIL PROTECTED] > Sent: Sunday, August 05, 2007 4:21 PM > > Dov, > > Amazing. You described the exact problem we are concerned about at my > company (and why I left Acrobat 5 on my system). We are using Acrobat 7 but > set the compatibility to Acrobat 6 in case some of our users are using an > older version. But even so, we are getting some complaints from the field > that they can't open the PDF files. After much discussion about setting the > compatibility back to Acrobrat 4, we decided instead to put a note on the > web page telling them to upgrade their copy of Reader if they are having > trouble opening the files. We included the link to the Adobe download page > to encourage them to do it. This is much better than conpromising the > quality of the manuals because a few people have not updated their systems. > > The puzzling part of the problem was that I was able to open the files on a > system that has only Acrobat 5 installed. I got a warning message saying > that some features might not be displayed correctly but the file did open. > The support guys at my company could not open the files at all. If you have > any ideas on what the problem might be, I'd appreciate it. Is there a > difference between how Acrobat looks at a PDF file (for reading) than Reader > does? > > Thanks, > > Diane (cleaning system now) ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Multiple versions of Acrobat on same system?
Dov, Amazing. You described the exact problem we are concerned about at my company (and why I left Acrobat 5 on my system). We are using Acrobat 7 but set the compatibility to Acrobat 6 in case some of our users are using an older version. But even so, we are getting some complaints from the field that they can't open the PDF files. After much discussion about setting the compatibility back to Acrobrat 4, we decided instead to put a note on the web page telling them to upgrade their copy of Reader if they are having trouble opening the files. We included the link to the Adobe download page to encourage them to do it. This is much better than conpromising the quality of the manuals because a few people have not updated their systems. The puzzling part of the problem was that I was able to open the files on a system that has only Acrobat 5 installed. I got a warning message saying that some features might not be displayed correctly but the file did open. The support guys at my company could not open the files at all. If you have any ideas on what the problem might be, I'd appreciate it. Is there a difference between how Acrobat looks at a PDF file (for reading) than Reader does? Thanks, Diane (cleaning system now) === -Original Message- From: Dov Isaacs [mailto:[EMAIL PROTECTED] Sent: Sunday, August 05, 2007 2:02 PM To: Diane Gaskill; Framers (E-mail) Subject: RE: Multiple versions of Acrobat on same system? Although (very unfortunately), it is PHYSICALLY possible to have multiple versions of Adobe Acrobat concurrently installed, concurrent versions of Adobe Reader concurrently installed, or some combination of versions of both Acrobat and Reader installed, the truth is that the architecture of these programs and the underlying operating system services used by same really only fully supports installation of only one version of EITHER Adobe Acrobat or Adobe Reader on one system at one time. I am sure we will get the inevitable responses from members of this list that boast about how they have multiple versions and/or mixtures of Acrobat and Reader concurrently installed and somehow get some or most of the functionality to work for them. On the other hand, there are a tremendous number of problems reported to Adobe that are suddenly cleared up when the user's systems are scraped of all concurrent versions of Acrobat and Reader, replaced by a single version of one or another. (Note that by "Acrobat" I mean any and all pieces of it including the Distiller, the AdobePDF PostScript printer driver instance, and the viewing program!) But, some list members will complain, how do I know what the recipients of my PDF file will see on their systems if I also don't have a copy of Reader installed, or perhaps multiple versions of Reader and Acrobat installed? The response to that is to have test systems (or separate test partitions of your one system) that have minimal software installations (especially fonts) and a copy of the target version of Adobe Reader. That is the only way to truly simulate the user experience. For that matter, old, slower systems are even more appropriate! - Dov > -Original Message- > From: Diane Gaskill > Sent: Sunday, August 05, 2007 12:43 PM > > I've read several discussions on this list about multiple versions of FM > runing on the same system (it works). Can multiple versions of Acrobat also > run on the same system? I recently installed Acrobat 7 on my system (XP2) > but did not uninstall Acrobat 5. Acrobat 5 now displays an error message > and closes. > > From the messages below, it sounds like the answer is no for Distiller, but > what about Acrobat itself? > > Thanks, > > Diane > > > -Original Message- > From: Dov Isaacs > > If you let FrameMaker's install perform the installation of > the stand-alone Distiller, make absolutely sure you UNINSTALL > that version of Distiller and reboot before attempting to > install any version of Acrobat! > > - Dov ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Multiple versions of Acrobat on same system?
Although (very unfortunately), it is PHYSICALLY possible to have multiple versions of Adobe Acrobat concurrently installed, concurrent versions of Adobe Reader concurrently installed, or some combination of versions of both Acrobat and Reader installed, the truth is that the architecture of these programs and the underlying operating system services used by same really only fully supports installation of only one version of EITHER Adobe Acrobat or Adobe Reader on one system at one time. I am sure we will get the inevitable responses from members of this list that boast about how they have multiple versions and/or mixtures of Acrobat and Reader concurrently installed and somehow get some or most of the functionality to work for them. On the other hand, there are a tremendous number of problems reported to Adobe that are suddenly cleared up when the user's systems are scraped of all concurrent versions of Acrobat and Reader, replaced by a single version of one or another. (Note that by "Acrobat" I mean any and all pieces of it including the Distiller, the AdobePDF PostScript printer driver instance, and the viewing program!) But, some list members will complain, how do I know what the recipients of my PDF file will see on their systems if I also don't have a copy of Reader installed, or perhaps multiple versions of Reader and Acrobat installed? The response to that is to have test systems (or separate test partitions of your one system) that have minimal software installations (especially fonts) and a copy of the target version of Adobe Reader. That is the only way to truly simulate the user experience. For that matter, old, slower systems are even more appropriate! - Dov > -Original Message- > From: Diane Gaskill > Sent: Sunday, August 05, 2007 12:43 PM > > I've read several discussions on this list about multiple versions of FM > runing on the same system (it works). Can multiple versions of Acrobat also > run on the same system? I recently installed Acrobat 7 on my system (XP2) > but did not uninstall Acrobat 5. Acrobat 5 now displays an error message > and closes. > > From the messages below, it sounds like the answer is no for Distiller, but > what about Acrobat itself? > > Thanks, > > Diane > > > -Original Message- > From: Dov Isaacs > > If you let FrameMaker's install perform the installation of > the stand-alone Distiller, make absolutely sure you UNINSTALL > that version of Distiller and reboot before attempting to > install any version of Acrobat! > > - Dov ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Multiple versions of Acrobat on same system?
Dov has always been *very* emphatic in his warning to never have multiple versions of any component of the Acrobat suite installed, at least on Windows systems. I've never had reason to doubt this advice, so I have never gone against it. From: "Diane Gaskill" <[EMAIL PROTECTED]> To: "Framers (E-mail)" Subject: Multiple versions of Acrobat on same system? Date: Sun, 5 Aug 2007 12:42:58 -0700 I've read several discussions on this list about multiple versions of FM runing on the same system (it works). Can multiple versions of Acrobat also run on the same system? I recently installed Acrobat 7 on my system (XP2) but did not uninstall Acrobat 5. Acrobat 5 now displays an error message and closes. From the messages below, it sounds like the answer is no for Distiller, but what about Acrobat itself? Thanks, Diane _ More photos, more messages, more storageget 2GB with Windows Live Hotmail. http://imagine-windowslive.com/hotmail/?locale=en-us&ocid=TXT_TAGHM_migration_HM_mini_2G_0507 ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
