Re: Off topic - three general documentation questions

2009-03-17 Thread Bodvar Bjorgvinsson
Did you ever hear about duplex printing? ;-)

Bodvar Bjorgvinsson

2009/3/17 Bill Swallow :
>
> Why on earth would you have blank PDF page? Who's going to take it,
> print it, and bind it, and then use only the printout?
>
> --
> Bill Swallow
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Re: Off topic - three general documentation questions

2009-03-16 Thread Bill Swallow
Interesting. When I'm on the computer, I'm all over the Help and
online docs. The only time I ever print anything is for "offline"
reading.

I guess ymrdv.

On Mon, Mar 16, 2009 at 9:15 PM, John Sgammato  wrote:
>> *         Put a logo (or message) on blank pages to show that they are not 
>> blank in error.
>
> Why on earth would you have blank PDF page? Who's going to take it,
> print it, and bind it, and then use only the printout?
>
> ***
> I very seldom read any serious documentation online. When I am on the 
> computer, I am productive in other ways. If the PDF is not printer-friendly, 
> I will think it was put together by a rookie. PDFs are suitable for printing, 
> until you screw it up.
> ymmv
> john
>



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RE: Off topic - three general documentation questions

2009-03-16 Thread John Sgammato
> * Put a logo (or message) on blank pages to show that they are not 
> blank in error.

Why on earth would you have blank PDF page? Who's going to take it,
print it, and bind it, and then use only the printout?

***
I very seldom read any serious documentation online. When I am on the computer, 
I am productive in other ways. If the PDF is not printer-friendly, I will think 
it was put together by a rookie. PDFs are suitable for printing, until you 
screw it up.
ymmv
john 
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Re: Off topic - three general documentation questions

2009-03-16 Thread Bill Swallow
> *         Do not use chapter numbers/appendix letters

Neither here nor there. Sometimes it's easier to reference by a single
char, but ultimately this is a PDF and is searchable with a dynamic
TOC.

> *         Begin main index entries with a capital letter

Meh. Style issue. Let those who bark loudest win and then hold them to
the convention.

> *         Put a logo (or message) on blank pages to show that they are not 
> blank in error.

Why on earth would you have blank PDF page? Who's going to take it,
print it, and bind it, and then use only the printout?

-- 
Bill Swallow
Twitter: @techcommdood
Blog: http://techcommdood.com
LinkedIn: http://www.linkedin.com/in/techcommdood
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Re: Off topic - three general documentation questions

2009-03-16 Thread Mike Wickham
> My team are reviewing the Frame templates we use for producing PDF files.
> It has been suggested that we:
>
> * Do not use chapter numbers/appendix letters
>
> * Begin main index entries with a capital letter
>
> * Put a logo (or message) on blank pages to show that they are not
> blank in error.

Regarding index entries, _The Chicago Manual of Style_ states:

"18.10 Initial lowercase letters in main headings. The first word of a 
main
heading is normally capitalized only if capitalized in text-- a proper noun, 
a genus name, the title of a work, and so on. Indexes in the sciences often 
avoid initial capitals because the distinction between capitalized and 
lowercased terms in the text may be crucial. Traditionally, all main 
headings in an index were capitalized; Chicago recommends the practice only 
where the subentries are
so numerous that capitalized main headings make for easier navigation."

The CMOS is a great reference to have on hand. It always seems to have the 
answers.

Mike Wickham




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RE: Off topic - three general documentation questions

2009-03-16 Thread Butler, Darren J CTR USAF AFMC 584 CBSS/GBHAC
>> Put a logo (or message) on blank pages to show that they are not 
>> blank in error.<<

This is an accepted standard across most of the DoD landscape. The
phrase "This page left intentionally blank" is used.

Regards,
DJ

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Saunders, Ian
Sent: Friday, March 13, 2009 5:45 AM
To: framers@lists.frameusers.com
Subject: Off topic - three general documentation questions

Please forgive this off-topic query, but I have nowhere else to turn for
help.

My team are reviewing the Frame templates we use for producing PDF
files. It has been suggested that we:

* Do not use chapter numbers/appendix letters

* Begin main index entries with a capital letter

* Put a logo (or message) on blank pages to show that they are
not blank in error.

We have reached an impasse...

I would be extremely grateful to anyone who can supply their take on the
relevant "industry standards" or maybe even point me at a definitive
statement.

Many thanks!

Ian Saunders
Syntellect Inc

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RE: Off topic - three general documentation questions

2009-03-16 Thread John Sgammato
Here are my thoughts based on my deliverables, my users' needs, and my
employer's expectations. Your responses may vary significantly based on
those and other variables.

* Do not use chapter numbers/appendix letters

I use chapter numbers in my printed books and PDFs, but not in online
help. IMO they serve a valuable navigation function for the reader of a
printed doc, helping to keep his/her bearings in the mass of pages.

* Begin main index entries with a capital letter

I would not, partly because an index entry is not a sentence and the
capitalization might imply a meaning that does not exist, but also
because it is much quicker to make an index entry by simply
double-clicking the term without having to edit it on the spot. Of
course, you still have to edit it if it starts a sentence or is
capitalized for any other reason, but that is not so often.  

* Put a logo (or message) on blank pages to show that they are
not blank in error.

Because I print my books, I have all my chapters end on an even page,
even if it is blank. My header and footer appear on those otherwise
blank pages. The only time I get a question about it is when someone
reads the PDF and comes upon a blank page for no obvious reason.
Honestly, in 10 years with these templates the confusion has been
brought to my attention maybe 6 times.

Ymmv, etc, etc
john

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Saunders, Ian
Sent: Friday, March 13, 2009 5:45 AM
To: framers@lists.frameusers.com
Subject: Off topic - three general documentation questions

Please forgive this off-topic query, but I have nowhere else to turn for
help.

My team are reviewing the Frame templates we use for producing PDF
files. It has been suggested that we:

* Do not use chapter numbers/appendix letters

* Begin main index entries with a capital letter

* Put a logo (or message) on blank pages to show that they are
not blank in error.

We have reached an impasse...

I would be extremely grateful to anyone who can supply their take on the
relevant "industry standards" or maybe even point me at a definitive
statement.

Many thanks!

Ian Saunders
Syntellect Inc

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RE: Off topic - three general documentation questions

2009-03-16 Thread Combs, Richard
Saunders, Ian wrote: 
 
> My team are reviewing the Frame templates we use for producing PDF
files.
> It has been suggested that we:
> 
> * Do not use chapter numbers/appendix letters
> 
> * Begin main index entries with a capital letter
> 
> * Put a logo (or message) on blank pages to show that they are
not
> blank in error.
> 
> We have reached an impasse...
> 
> I would be extremely grateful to anyone who can supply their take on
the
> relevant "industry standards" or maybe even point me at a definitive
> statement.
> 

I suggest assembling a collection of user manuals and books relevant to
your industry as examples. I suspect you'll not find many embracing
these ideas. Then alternatingly repeat "Why?" and "But nobody else does
that!" until the proponents run screaming from the room. 

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--








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Re: Off topic - three general documentation questions

2009-03-16 Thread Art Campbell
Ian,
In general, from a professional tech writer viewpoint, I think the
first two ideas suck, but to go a little further, you didn't really
provide enough info:
 * what is the goal of the redo?
 * what standard or style guide are you following that presents these
suggestions, or which are you going to follow?
 * what audience do you write to
 * what kind of guides are you producing? Software / hardware,
installation, administration, user, something else?

As for the third idea, why have blank pages in a PDF at all? If it's
so people can print a book traditional fashion... that may be the real
question -- if that's useful, or required, or something else. In any
case, I'd simply eliminate the blanks before I labeled them unless
they are required AND a label is required by a standard.

Cheers,
Art

Art Campbell
   art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Fri, Mar 13, 2009 at 5:45 AM, Saunders, Ian  wrote:
> Please forgive this off-topic query, but I have nowhere else to turn for help.
>
> My team are reviewing the Frame templates we use for producing PDF files. It 
> has been suggested that we:
>
> *         Do not use chapter numbers/appendix letters
>
> *         Begin main index entries with a capital letter
>
> *         Put a logo (or message) on blank pages to show that they are not 
> blank in error.
>
> We have reached an impasse...
>
> I would be extremely grateful to anyone who can supply their take on the 
> relevant "industry standards" or maybe even point me at a definitive 
> statement.
>
> Many thanks!
>
> Ian Saunders
> Syntellect Inc
>
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