RE: Unresolved Cross Reference Warning Message

2009-05-21 Thread Ben Hechter
Thanks, Fred, now at least I understand why I got those extra gray hairs!

Ben

Ben Hechter 
bhech...@objectives.ca
www.semitake.com


--- On Wed, 5/20/09, Fred Ridder docu...@hotmail.com wrote:

From: Fred Ridder docu...@hotmail.com
Subject: RE: Unresolved Cross Reference Warning Message
To: bhech...@yahoo.com
Cc: framers@lists.frameusers.com
Date: Wednesday, May 20, 2009, 9:21 PM




#yiv7641275 .hmmessage P
{
margin:0px;padding:0px;}
#yiv7641275 {
font-size:10pt;font-family:Verdana;}

It doesn't matter *where* the missing fonts are lurking, and they are unlikely 
to be in the cross-reference formats. What is making your cross-reference 
behave as if they are broken is the fact that there is *any* missing fonts 
issue.


 
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RE: Unresolved Cross Reference Warning Message

2009-05-20 Thread Ben Hechter
Hi Richard,

Thanks again for your help on this. The problem resolved in an unusual way.

To recap, I was getting an Unresolved Cross-Reference Warning Message each time 
I opened the book file, no matter how I tried to refresh or relink the 
cross-references. The message never appeared when generating the book, only 
when opening the file.

Apparently the message is somehow related to good old Missing Fonts, possibly 
via character styles in the cross-reference format, because it disappears when 
the files are opened on a machine that has the missing fonts installed.

Ben

Ben Hechter 
bhech...@objectives.ca
www.semitake.com


--- On Thu, 4/30/09, Combs, Richard richard.co...@polycom.com wrote:

From: Combs, Richard richard.co...@polycom.com
Subject: RE: pesky persistent unresolved cross-references
To: bhech...@yahoo.com
Date: Thursday, April 30, 2009, 4:54 PM




 
 






Well, I'm kind of stumped. All xrefs point to xref markers. The
Source Type = Paragraphs is just a convenience for us humans. FM puts an xref
marker at the beginning of the paragraph you select and gives it a unique ID
(the marker text), which the xref you're creating (and any subsequent ones to
the same pgf) points to. Xrefs become unresolved in two ways: (1) the file they
point to is moved or renamed; (2) the marker they point to is deleted (most
likely) or its marker text is changed (not common).  

   

Assuming you're not moving/renaming files, something's happening
to the markers in the destination file. You need to figure out what and when.
First, make sure you have View  Text Symbols selected so you can see the xref
markers (oversized Ts at the beginning of pgfs that overlap the first text
character). Then reinsert one of the markers that disappears. Now go to the
destination file and look at the pgf that the xref points to. Is the marker
there? (You can see the marker text by selecting the marker and opening the
Marker dialog -- Special  Marker.) Save both files. Is the marker still
there? Close the destination file and reopen it. Is the marker still there?  

  


 

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RE: Unresolved Cross Reference Warning Message

2009-05-20 Thread Fred Ridder

Ben Hechter wrote:

 To recap, I was getting an Unresolved Cross-Reference Warning Message each 
 time I opened the book file, no matter how I tried to refresh or relink the 
 cross-references. The message never appeared when generating the book, only 
 when opening the file.
 
 Apparently the message is somehow related to good old Missing Fonts, possibly 
 via character styles in the cross-reference format, because it disappears 
 when the files are opened on a machine that has the missing fonts installed.


It doesn't matter *where* the missing fonts are lurking, and they are unlikely 
to be in the cross-reference formats. What is making your cross-reference 
behave as if they are broken is the fact that there is *any* missing fonts 
issue.

I think a better understanding of how cross-references are handled will help 
you under why I say this.

Whenever you open a file that contains one or more cross-references, FrameMaker 
refreshes each of those references. If the reference is to another location 
within the same file, the refresh is straightforward unless the cross-reference 
truly is unresolved due to a missing or hidden cross-reference marker. If the 
reference points to a location that is in another file that is already open, 
the process is similarly straightforward. But if the reference points to a 
location that is in a file that is *not* already open, FrameMaker has to 
silently (without showing anything on your screen) peek inside the target file 
to retrieve the latest information for the refernce. If that file has any sort 
of problem that would throw a warning message during a non-silent open (e.g. an 
unavailable fonts message), FrameMaker is unable to peek inside it and 
therefore cannot find the marker it's looking for. It reports this failure to 
find the marker as an unresolved cross-reference. If you start b
 y manually opening the file with the missing fonts issue, so that you can 
manually dismiss the warning message, then you will not get an unresolved 
cross-reference warnign when you open the original file because FrameMaker can 
now find the target marker when it updates the cross-references.

BTW, the updating of the cross-references is the reason why FrameMaker will 
warn you about unsaved changes when you attempt to close a file that you *know* 
you didn't make any edits in. Even if the cross-references did not actually 
change as a result of the update operation, the fact that they were refreshed 
counts as a change that FrameMaker thinks you ought to save.

-Fred Ridder
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Re: Unresolved Cross Reference

2008-10-27 Thread goodebj
Hi,
Sometimes when I have missing fonts, the unresolved cross-reference
message appears.


-
Perhaps someone has a suggestion about how to resolve this. I have
just?resolved all
unresolved cross references in a 50-page document. When I search for any
unresolved
cross references, I get a message that none are found. Yet when I want to
open or
print the document, I get a message stating that the document has
unresolved cross
references. Is this?another FrameMaker glitsch?

Howard Rauch?
?
Technology Transfer, Inc.
Linking Creators and Users of Technology
933 North 18th Street
Manitowoc WI 54220
Office: 920-682-1528
Cell: 920-629-0080


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RE: Unresolved Cross Reference

2008-10-21 Thread Peter Hirons
Howard,

Change your view to master pages then search again.

Peter

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Howard Rauch
Sent: 21 October 2008 11:30
To: framers@lists.frameusers.com
Subject: Unresolved Cross Reference

Perhaps someone has a suggestion about how to resolve this. I have
just resolved all unresolved cross references in a 50-page document. When I
search for any unresolved cross references, I get a message that none are
found. Yet when I want to open or print the document, I get a message
stating that the document has unresolved cross references. Is this another
FrameMaker glitsch?

Howard Rauch 

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RE: Unresolved Cross Reference

2008-10-21 Thread Reng, Dr. Winfried
Hi,

Do you get any messages, when you open all files (missing
graphics etc.)? In this case FrameMaker cannot open the
files with the cross-reference target. It cannot check
whether the cross-reference target exists and will give
you the error message.

Open all files, before your update or print the book.

Best regards

Winfried 

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Howard Rauch
 Sent: Tuesday, October 21, 2008 12:30 PM
 To: framers@lists.frameusers.com
 Subject: Unresolved Cross Reference
 
 Perhaps someone has a suggestion about how to resolve this. I 
 have just resolved all unresolved cross references in a 
 50-page document. When I search for any unresolved cross 
 references, I get a message that none are found. Yet when I 
 want to open or print the document, I get a message stating 
 that the document has unresolved cross references. Is this 
another FrameMaker glitsch?
 
 Howard Rauch 
  
 Technology Transfer, Inc.
 Linking Creators and Users of Technology
 933 North 18th Street
 Manitowoc WI 54220
 Office: 920-682-1528
 Cell: 920-629-0080
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Re: Unresolved Cross Reference

2006-09-13 Thread Art Campbell

Did you search on the Reference and Master pages?
Art

On 9/12/06, Kotzen, Edward [EMAIL PROTECTED] wrote:

Hello.



I have a couple of documents that Frame keeps telling me that have
unresolved cross references.



When I search for them, they are not found. Any ideas?



--
Art Campbell [EMAIL PROTECTED]
 ... In my opinion, there's nothing in this world beats a '52 Vincent
  and a redheaded girl. -- Richard Thompson
No disclaimers apply.
DoD 358
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RE: Unresolved Cross Reference

2006-09-13 Thread Zoe Lawson
 Do you have any conditional text? That can confuse your cross-references,
too. 

I figure out if it's a conditional text thing, I just ignore those errors.

Zoë

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Art Campbell
Sent: Wednesday, September 13, 2006 10:19 AM
To: Kotzen, Edward
Cc: framers@lists.frameusers.com
Subject: Re: Unresolved Cross Reference

Did you search on the Reference and Master pages?
Art

On 9/12/06, Kotzen, Edward [EMAIL PROTECTED] wrote:
 Hello.



 I have a couple of documents that Frame keeps telling me that have 
 unresolved cross references.



 When I search for them, they are not found. Any ideas?


-- 
Art Campbell
[EMAIL PROTECTED]
  ... In my opinion, there's nothing in this world beats a '52 Vincent
   and a redheaded girl. -- Richard Thompson
 No disclaimers apply.
 DoD 358
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Re: Unresolved Cross Reference

2006-09-13 Thread Stephen O'Brien
Hi. Could be a text inset inserted just before a title which has a 
X-Ref marker... when the document is updated, the text inset makes 
the x-ref marker disappear. In these cases, I remove the text inset, 
redo the cross-reference, then copy the marker to elsewhere in the 
title (not at the beginning), and then re-insert the text 
inset...seems to work.


Cheers.

At 10:55 AM 9/12/2006, Kotzen, Edward wrote:

Hello.



I have a couple of documents that Frame keeps telling me that have
unresolved cross references.



When I search for them, they are not found. Any ideas?



Thank you.



Ed







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Stephen O'Brien
Documentation/Technical Writer
InnovMetric Logiciels (Software) Inc.
1-418-688-2061


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RE: Unresolved Cross Reference

2006-09-13 Thread Combs, Richard
Kotzen, Edward wrote:
 
 I have a couple of documents that Frame keeps telling me that 
 have unresolved cross references.
 
  
 
 When I search for them, they are not found. Any ideas?

If this is in the context of a book, there's another possibility: Are
there any files in the book that produce error messages when you open
them (such as missing fonts or graphics) that you have to acknowledge? 

If so, then xrefs to those files will be unresolved when the files
aren't already open because FM can't silently open them in the
background to check the destinations of the xrefs. 

Once you've opened the problem files, the xrefs aren't unresolved
anymore. 

HTH! 
Richard


--
Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--




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