RE: Unavailable fonts message - incorrect?

[David Artman]

Excellent summary from Fred!I'll just add the (very minor) point that SVG graphics can have font information in them, too. If the font's glyphs used in the SVG's aren't embedded, that would trigger this FM error.


 Original Message ----
Subject: RE: Unavailable fonts message - incorrect?
From: Fred Ridder <docu...@hotmail.com>... They can even be hiding in certain types of graphic objects that contain font specifications (PDF, EPS, WMF, EMF).



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RE: Unavailable fonts message - incorrect?

[Fred Ridder]

Quite right about SVG, David. I neglected to include SVG in my list because I 
have never actually used that format. The last time I experimented with 
SVGs--back in FM7, if I recall correctly--they weren't fully supported so I 
abandoned my attempt to use them.  For the last several years, I have always 
used cropped PDFs whenever possible and have had very few issues with them.

I do have personal experience with missing fonts messages caused by each of the 
four formats I mentioned. EMF and WMF are particularly troublesome because 
those formats only embed the font *name*, never any of the glyph outlines from 
the font itself, so the graphics are totally dependent on each system's 
complement of installed fonts.

-Fred Ridder

From: da...@davidartman.com
To: docu...@hotmail.com; pascale.stephen...@upu.int; 
framers@lists.frameusers.com
Subject: RE: Unavailable fonts message - incorrect?
Date: Wed, 21 Aug 2013 10:59:15 -0700

Excellent summary from Fred!
I'll just add the (very minor) point that SVG graphics can have font 
information in them, too. If the font's glyphs used in the SVG's aren't 
embedded, that would trigger this FM error.




 Original Message ----

Subject: RE: Unavailable fonts message - incorrect?

From: Fred Ridder 

... They can even be hiding in certain types of graphic objects that contain 
font specifications (PDF, EPS, WMF, EMF).



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RE: Unavailable fonts message - incorrect?

[STEPHENSON pascale]

Yes - I said as much to Fred myself but forgot to post my answer to the list. 
This is really useful, detailed information.

Thanks

Pascale

From: Alison Craig [mailto:alison.cr...@ultrasonix.com]
Sent: 15 August 2013 18:51
To: Fred Ridder; STEPHENSON pascale; framers@lists.frameusers.com
Subject: RE: Unavailable fonts message - incorrect?

Wow.

This e-mail goes in my "reference" folder. Next time I need this info, I want 
it to be able to retrieve it immediately.

Thanks for great lesson, Fred.

Alison

Alison Craig | Technical Documentation Lead
Ultrasonix | 130-4311 Viking Way | Richmond, BC  V6V 2K9 | 
analogicultrasound.com<http://www.analogicultrasound.com>
T 604-279-8550 ext 127 | F 604-279-8559

Analogic
Ultrasound



[cid:image001.gif@01CE6B83.A9238C10]<http://www.analogicultrasound.com/bk>

[cid:image002.gif@01CE6B83.A9238C10]<http://www.analogicultrasound.com/ultrasonix>

[cid:image003.gif@01CE6B83.A9238C10]<http://www.analogicultrasound.com/sti>


From: 
framers-boun...@lists.frameusers.com<mailto:framers-boun...@lists.frameusers.com>
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Fred Ridder
Sent: Thursday, August 15, 2013 6:06 AM
To: STEPHENSON pascale; 
framers@lists.frameusers.com<mailto:framers@lists.frameusers.com>
Subject: RE: Unavailable fonts message - incorrect?

You posting seems to reflect several small misconceptions about how FrameMaker 
works. Let me see if I can address them one at a time.

First, a single "unavailable fonts" message in one file can, in fact, also be 
the cause of subsequent "unresolved cross-references" messages in other files. 
When you open any file that contains cross-references, FrameMaker attempts to 
refresh all of those references by looking at each target location and grabbing 
the current text string and numbering properties (autonumbering and page 
numbering). If any of those cross-references point to locations that are in 
other files, FM has to silently open each of those files to refresh the 
references. But if a "target" file has an unavailable font condition, that 
error prevents FM from completing the "silent open" operation that is necessary 
to resolve the cross-reference. The result is an "unresolved cross-reference" 
message. But note that if the file with the unavailable font condition is 
already open when you open the file that refers to it, you will *not* get an 
"unresolved" message because FM doesn't need to do a silent open.

Second, FrameMaker *does* report which fonts are unavailable, but does not do 
it in the warning message itself. Instead, you have to look in the FrameMaker 
console window, which most of us are in the habit of ignoring or dismissing 
without bothering to read it.

Third, the unavailable font does not have to be applied to any content that 
appears in the body of the document to cause the warning message. It is enough 
for the font to be specified in the definition of some format that you don't 
actually use, and this font specification can be in any of your catalogs--a 
character format, a paragraph format, a cross-reference format, or a table 
format. Table formats are a particular problem because each format definition 
invisibly embeds the character and paragraph formatting for the table title, 
and for each cell in the heading row, the footing row, and the first body row 
of the table that was the prototype when the format was defined; you will never 
be able to find these using the FM GUI unless you create an instance of each 
table format that exists in your catalog. Unavailable fonts can also lurk on 
master pages and reference pages which are not examined when you do a "find 
font" operation (which only searches the context in the current view) or List 
of References operation (which only looks at body pages). They can even be 
hiding in certain types of graphic objects that contain font specifications 
(PDF, EPS, WMF, EMF).

Fourth, to get rid of an unavailable fonts condition you need to *UN-check* the 
"Remember Missing Font Names" preference. Remembering the names means that FM 
will do a *temporary* substitution of an available font for an unavailable one, 
but will retain the original, unavailable font specification in the version of 
the file that it saves. What you need is for FM to *forget* the names of the 
unavailable fonts and save the file with the substituted font specifications. 
So the procedure would be:
1.  Open the offending file, dismissing the "unavailable fonts" warning.
2.  Examine the FrameMaker console to determine whether all of the 
substitutions FM has made are appropriate (e.g., no sans-serif font subbed for 
a serif, no text font subbed for a symbol or wingding font).
3.  Close the file.
4.  Turn OFF "Remember Missing Font Names".
5.  Open the file. Not

RE: Unavailable fonts message - incorrect?

[STEPHENSON pascale]

Hi all

Thanks for the replies. I now have a better understanding of the situation, if 
I haven't exactly solved it. However, I have enough information to be going on 
with.

Thanks all for your help.

Regards

Pascale
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RE: Unavailable fonts message - incorrect?

[Craig Ede]

Fred presents a very cogent discussion of how fonts can hide out. 

 

I would add that one can dictate which font substitutes for another
(important when you turn off Remember Missing Fonts) by using the [Fonts]
area of the maker.ini file, although that area of the .ini file has gotten
rather complicated.

And one relatively recent improvements to the interface is the Fonts Pod
where you can track down and replace fonts that are actually in the
documents body, master and reference pages. It even tells you where the
substitution if taking place.

Mif washing can get rid of errant font information as well, especially
information that ends up being in the book file itself. The book file seems
to collect information from its components and can retain that information
after the components have been cleansed.

 

Craig

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Fred Ridder
Sent: Thursday, August 15, 2013 8:06 AM
To: STEPHENSON pascale; framers@lists.frameusers.com
Subject: RE: Unavailable fonts message - incorrect?

 

You posting seems to reflect several small misconceptions about how
FrameMaker works. Let me see if I can address them one at a time.

First, a single "unavailable fonts" message in one file can, in fact, also
be the cause of subsequent "unresolved cross-references" messages in other
files. When you open any file that contains cross-references, FrameMaker
attempts to refresh all of those references by looking at each target
location and grabbing the current text string and numbering properties
(autonumbering and page numbering). If any of those cross-references point
to locations that are in other files, FM has to silently open each of those
files to refresh the references. But if a "target" file has an unavailable
font condition, that error prevents FM from completing the "silent open"
operation that is necessary to resolve the cross-reference. The result is an
"unresolved cross-reference" message. But note that if the file with the
unavailable font condition is already open when you open the file that
refers to it, you will *not* get an "unresolved" message because FM doesn't
need to do a silent open.

Second, FrameMaker *does* report which fonts are unavailable, but does not
do it in the warning message itself. Instead, you have to look in the
FrameMaker console window, which most of us are in the habit of ignoring or
dismissing without bothering to read it.

Third, the unavailable font does not have to be applied to any content that
appears in the body of the document to cause the warning message. It is
enough for the font to be specified in the definition of some format that
you don't actually use, and this font specification can be in any of your
catalogs--a character format, a paragraph format, a cross-reference format,
or a table format. Table formats are a particular problem because each
format definition invisibly embeds the character and paragraph formatting
for the table title, and for each cell in the heading row, the footing row,
and the first body row of the table that was the prototype when the format
was defined; you will never be able to find these using the FM GUI unless
you create an instance of each table format that exists in your catalog.
Unavailable fonts can also lurk on master pages and reference pages which
are not examined when you do a "find font" operation (which only searches
the context in the current view) or List of References operation (which only
looks at body pages). They can even be hiding in certain types of graphic
objects that contain font specifications (PDF, EPS, WMF, EMF).

Fourth, to get rid of an unavailable fonts condition you need to *UN-check*
the "Remember Missing Font Names" preference. Remembering the names means
that FM will do a *temporary* substitution of an available font for an
unavailable one, but will retain the original, unavailable font
specification in the version of the file that it saves. What you need is for
FM to *forget* the names of the unavailable fonts and save the file with the
substituted font specifications. So the procedure would be:

1.  Open the offending file, dismissing the "unavailable fonts" warning.
2.  Examine the FrameMaker console to determine whether all of the
substitutions FM has made are appropriate (e.g., no sans-serif font subbed
for a serif, no text font subbed for a symbol or wingding font).
3.  Close the file.
4.  Turn OFF "Remember Missing Font Names".
5.  Open the file. Notice that the warning message has changed, and that
FrameMaker now warns you that it will be permanently *replacing* the fonts
rather than substituting for them. 
6.  Examine the file to make sure it looks OK.
7.  Save the file. Many people neglect to do this because they haven't
made any explicit edits or format changes, but the f

RE: Unavailable fonts message - incorrect?

[Fred Ridder]

You posting seems to reflect several small misconceptions about how FrameMaker 
works. Let me see if I can address them one at a time.

First, a single "unavailable fonts" message in one file can, in fact, also be 
the cause of subsequent "unresolved cross-references" messages in other files. 
When you open any file that contains cross-references, FrameMaker attempts to 
refresh all of those references by looking at each target location and grabbing 
the current text string and numbering properties (autonumbering and page 
numbering). If any of those cross-references point to locations that are in 
other files, FM has to silently open each of those files to refresh the 
references. But if a "target" file has an unavailable font condition, that 
error prevents FM from completing the "silent open" operation that is necessary 
to resolve the cross-reference. The result is an "unresolved cross-reference" 
message. But note that if the file with the unavailable font condition is 
already open when you open the file that refers to it, you will *not* get an 
"unresolved" message because FM doesn't need to do a silent open.

Second, FrameMaker *does* report which fonts are unavailable, but does not do 
it in the warning message itself. Instead, you have to look in the FrameMaker 
console window, which most of us are in the habit of ignoring or dismissing 
without bothering to read it.

Third, the unavailable font does not have to be applied to any content that 
appears in the body of the document to cause the warning message. It is enough 
for the font to be specified in the definition of some format that you don't 
actually use, and this font specification can be in any of your catalogs--a 
character format, a paragraph format, a cross-reference format, or a table 
format. Table formats are a particular problem because each format definition 
invisibly embeds the character and paragraph formatting for the table title, 
and for each cell in the heading row, the footing row, and the first body row 
of the table that was the prototype when the format was defined; you will never 
be able to find these using the FM GUI unless you create an instance of each 
table format that exists in your catalog. Unavailable fonts can also lurk on 
master pages and reference pages which are not examined when you do a "find 
font" operation (which only searches the context in the current view) or List 
of References operation (which only looks at body pages). They can even be 
hiding in certain types of graphic objects that contain font specifications 
(PDF, EPS, WMF, EMF).

Fourth, to get rid of an unavailable fonts condition you need to *UN-check* the 
"Remember Missing Font Names" preference. Remembering the names means that FM 
will do a *temporary* substitution of an available font for an unavailable one, 
but will retain the original, unavailable font specification in the version of 
the file that it saves. What you need is for FM to *forget* the names of the 
unavailable fonts and save the file with the substituted font specifications. 
So the procedure would be:
Open the offending file, dismissing the "unavailable fonts" warning.Examine the 
FrameMaker console to determine whether all of the substitutions FM has made 
are appropriate (e.g., no sans-serif font subbed for a serif, no text font 
subbed for a symbol or wingding font).Close the file.Turn OFF "Remember Missing 
Font Names".Open the file. Notice that the warning message has changed, and 
that FrameMaker now warns you that it will be permanently *replacing* the fonts 
rather than substituting for them. 
Examine the file to make sure it looks OK.Save the file. Many people neglect to 
do this because they haven't made any explicit edits or format changes, but the 
font change will not "take" and be carried forward unless the file is saved 
after you let FM make the replacement.Turn "Remember Missing Font Names" back 
ON. (It is normally a very good idea not to reformat a file from a colleague or 
client to match your own less complete font library.)This *should* take care of 
the problem unless the bad font name is embedded in a graphic.



Another approach that some users swear by is to save the offending file as MIF 
and then use a text editor to search for the names of the unavailable fonts, as 
reported in the FM console. After making the substitution with the font editor, 
the file is saved as MIF, then opened from FrameMaker and saved back to .fm 
file format. This approach still will not look inside graphics objects, but I 
have personally seen cases where the source .fm file contained a *completely* 
spurious font specification (for a Chinese font in my case) that was removed 
simply by passing it through the FM->MIF filter (i.e., the bad font was not 
findable in the the MIF file and was gone when the file was restored to .fm 
format).


-Fred Ridder


From: pascale.stephen...@upu.int
To: framers@lists.frameusers.com
Subject: Unavailable fonts message - incorr

RE: Unavailable fonts message - incorrect?

[Rick Quatro]

Hi Pascale,

 

The FrameMaker Console window will tell you which fonts are missing. The
missing fonts may be on Reference or Master pages, or inside of table
formats.

 

Rick

 

Rick Quatro

Carmen Publishing Inc.

585-283-5045

r...@frameexpert.com

 

 

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of STEPHENSON
pascale
Sent: Wednesday, August 14, 2013 6:17 AM
To: framers@lists.frameusers.com
Subject: Unavailable fonts message - incorrect?

 

Hello

 

I am using FrameMaker 9 on Windows 7. When I open a particular book, I get
the classic 'unavailable fonts' error on many of the files (followed by
'unresolved cross-reference' errors, but for now I'm assuming the two are
related). When my colleague opens the same book, he doesn't get any errors.
Fair enough, our font setup might be a little bit different.

 

FM doesn't report which fonts are causing the problem in the message, so I
took two files, one with the error and one without, and generated a list of
fonts using Special > List Of > References. Both files contain exactly the
same fonts so I can't isolate it to any font in particular. Indeed, the fact
one has a problem with one of the fonts and the other doesn't makes me think
the error itself may be incorrect.

 

Has anyone else experienced this or have any idea what I can do next? It
seems to be one particular book causing the problem.

Checking the 'Remember Missing Font Names' option doesn't stop the problem
from re-occurring.

 

Thanks in advance.

 

Pascale

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RE: Unavailable Fonts Error: Save to .ps, but...

[Karen Robbins]

Saving to Postscript and distilling does work, 
but I did see a "can't open [thisfilename].fm" 
message at the bottom of the book window beneath 
the list of pages. The file did open, .ps file 
was created correctly, distilled correctly.


I thought the "save as PDF" function in FM11 (my 
current version) had evolved beyond being so 
troublesome.


Would still love to know a functional solution.

Unchecking "Remember missing font names" 
preference had no effect. I believe in older 
versions of FM this had to be done for every 
file; but I don't see that in FM11. In any case, 
only this file as part of the book generated the 
error, and only this file is named in the error 
message. Saving the book to PDF without this file 
does not generate the error. This file DOES 
convert to PDF by itself, no problem at all.


Deleting unused formats in this file from the 
Paragraph Catalog and the Table Catalog does not 
prevent the book error, "Could not open 
[thisfilename].fm, because it uses unavailable 
fonts," on saving as PDF.


Doing the same from the Character Catalog still 
leaves a "default ¶ font" that cannot be removed 
(or modified from the user interface at least). I 
presume that default contains the missing but 
unused Times font.


In a copy of my file, I inserted one of each 
table default format (A and B), changed the fonts 
from Times to what I wanted and clicked "update 
all" each time, saved the file. Then I opened my 
actual file, imported the formats from the copy, 
saved. Tried to save as PDF--and got the same 
error. Maybe the changes made in the copy don't 
stick, or maybe they won't import to another 
file. Either way I'd be stuck doing this over and 
over--no help to workflow. Note: Times appeared 
in gray in the Paragraph Designer font pull-down, 
so I am fairly confident it is the culprit.


If modifying the "custom" program file only works 
on new docs, that won't help... this project is 
based on established files and templates.


I have other versions of Times so I have no need 
for the missing one, unless it is essential to 
FM's operation. At least one of those other 
versions appears in reference pages (mapping 
table cells, etc.), but plain Times does not.


--Karen
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RE: Unavailable Fonts error

[Steve Rickaby]

For anyone still using FrameMaker 7 on Mac, the 'custom' file that sets the 
defaults for new blank documents seems to be /Adobe FrameMaker 
7.0/Modules/Custom New Document, in whatever root folder you have located your 
Classic apps.
-- 
Steve
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RE: Unavailable Fonts error

[Combs, Richard]

I wrote: 
 
> Oops, sorry. I misremembered some information from many years ago. You're
> right, it's custom that's used when you create new blank paper documents in FM
> (shellnew.fm is used when you create a new FM doc outside of FM; don't ask me
> why). 

Eating lunch seems to have slightly revived my memory -- enough to recall why I 
was confused. In the [Files] section of maker.ini, there's this entry: 

CustomDoc=fminit\custom 

You can change that to use some other file as the blank paper template -- such 
as shellnew.fm, if you don't see any point in using different templates for 
creating new docs inside and outside FM. :-)

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--






 
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Re: Unavailable Fonts error

[Matt Sullivan]

I believe the Document Properties in custom.fm will control units. (setting 
custom.fm to use a specific unit of measure should fix this)


-Matt

Matt Sullivan 
technical communication | online training | eLearning

twitter: @mattrsullivan
phone: 714 960-6840 

On Jan 24, 2013, at 10:13 AM, "Combs, Richard"  
wrote:

> I don't know what controls the ruler units when you select Portrait or 
> Landscape in the New dialog. But when you select Custom, what you set Units 
> to in the Custom Blank Paper dialog is what you should get. 

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RE: Unavailable Fonts error

[Combs, Richard]

Stuart Rogers wrote:
 
> I just modified shellnew.fm with your suggested changes, and there is no
> effect on a new document.  The table formats still use Times New Roman,
> the ruler is still in cm.
> 
> There is another file, "custom" with no extension, also in the fminit
> directory.  I am able to use your instructions to change the default
> table properties in that file, and happily, the effect is evident in
> new Portrait, Landscape, and Custom documents.  The bloody ruler, even
> though in inches in the custom file, and even though Units are set to
> inches in the Custom Blank Paper dialog, resolutely refuses to display
> inches.  It's Adobe's (metric) way or the highway, I guess.

Oops, sorry. I misremembered some information from many years ago. You're 
right, it's custom that's used when you create new blank paper documents in FM 
(shellnew.fm is used when you create a new FM doc outside of FM; don't ask me 
why). Here's some more information on this subject: 

http://help.adobe.com/en_US/FrameMaker/8.0/help.html?content=Chap11-Pagelayout-Templates_57.html

(That's in the FM 8 help. The equivalent topic in the FM 10 help is shorter and 
less helpful because someone apparently randomly removed chunks of content.) 

I don't know what controls the ruler units when you select Portrait or 
Landscape in the New dialog. But when you select Custom, what you set Units to 
in the Custom Blank Paper dialog is what you should get. 

It works for me in both FM 7.2 and 10. If Page Size is set to a US size, Units 
defaults to Inch, but I can change it to cm, click Create, and the new doc's 
rulers are in centimeters. If Page Size is set to a metric size, Units defaults 
to cm, but I can change it to Inch, click Create, and the new doc's rulers are 
in inches. 

Are you using FM 11? Maybe you've discovered a bug.

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--






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Re: Unavailable Fonts error

[Stuart Rogers]

On 24/01/2013 11:05 AM, Combs, Richard wrote:



Or for a comprehensive, permanent solution, you can modify any and
all format definitions to suit you (as well as which formats exist)
in the behind-the-scenes template that FM uses when you create a new
document without selecting a template ("Use Blank Paper"). It's named
shellnew.fm, and it's located in the fminit subdirectory of your FM
installation directory. Just open it, redefine everything as you like
(including the defaults for the table formats), and save it. From
then on, new docs will have exactly the formats, fonts, defaults,
etc., that you want.


Ah, if only that were true!  I've been stymied trying to find the file 
to change that would result in new Portrait, Landscape, or Custom 
documents that don't have hidden Times New Roman and that DO remember I 
want my ruler in inches.


I just modified shellnew.fm with your suggested changes, and there is no 
effect on a new document.  The table formats still use Times New Roman, 
the ruler is still in cm.


There is another file, "custom" with no extension, also in the fminit 
directory.  I am able to use your instructions to change the default 
table properties in that file, and happily, the effect is evident in
new Portrait, Landscape, and Custom documents.  The bloody ruler, even 
though in inches in the custom file, and even though Units are set to 
inches in the Custom Blank Paper dialog, resolutely refuses to display 
inches.  It's Adobe's (metric) way or the highway, I guess.


s.


--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
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Re: Unavailable Fonts error

[Stuart Rogers]

On 24/01/2013 11:18 AM, Karen Robbins wrote:

I sure do learn something new every day! :-)

I could also define those formats in a "stock" document and always
import them to the working document. I do something similar for
indexes--a format master imported each time a new one is generated.

I like the idea of using SP's Table Tools to just remove what's not
being used, too. Somehow seems safer than diving in to program files on
my own.




If you're on FM 10 or later (maybe 9, too?), you can use the Options 
button in each of the pgf, char, and table format catalogs to delete 
unused formats.  No plug-in required.


s.


--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
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RE: Unavailable Fonts error

[Karen Robbins]

I sure do learn something new every day! :-)

I could also define those formats in a "stock" document and always 
import them to the working document. I do something similar for 
indexes--a format master imported each time a new one is generated.


I like the idea of using SP's Table Tools to just remove what's not 
being used, too. Somehow seems safer than diving in to program files 
on my own.


Thanks all!

K
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RE: Unavailable Fonts error

[Combs, Richard]

Karen Robbins wrote:
 
> You are correct, that's just what it was--Times instances in the default
> tables. (I did the mif to find this out; there are no tables in the document
> itself.) 

That's why I said to insert an instance of each table format.

> I already thought I'd have to do what you say... How annoying that I
> have to do this extra work to undo a presumptuous default.

It's not a _presumptuous_ default. When you create a table, each cell has to 
contain _some_ paragraph. And each paragraph has to use _some_ font. So 
defaults have to exist. You can change the default paragraphs and fonts that 
each table format uses as I described. 

Or you can map the unavailable font to the replacement of your choice in the 
maker.ini file (and turn off Remember Missing Font Names in File > Preferences 
> General). 

Or for a comprehensive, permanent solution, you can modify any and all format 
definitions to suit you (as well as which formats exist) in the 
behind-the-scenes template that FM uses when you create a new document without 
selecting a template ("Use Blank Paper"). It's named shellnew.fm, and it's 
located in the fminit subdirectory of your FM installation directory. Just open 
it, redefine everything as you like (including the defaults for the table 
formats), and save it. From then on, new docs will have exactly the formats, 
fonts, defaults, etc., that you want.

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--






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RE: Unavailable Fonts error

[Steve Rickaby]

At 17:21 -0800 23/1/13, Karen Robbins wrote:

>You are correct, that's just what it was--Times instances in the default 
>tables. (I did the mif to find this out; there are no tables in the document 
>itself.) I already thought I'd have to do what you say... How annoying that I 
>have to do this extra work to undo a presumptuous default.

SiliconPrairie's Table Tools plugin can delete any table tags that aren't used 
in a document, including the default tags.

'Unavailable' fonts can also hide on reference and master pages (I think: 
haven't checked this). But these will also show up in a MIF search.

-- 
Steve
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RE: Unavailable Fonts error

[rebecca officer]

Hi Karen
 
The other option is to save the file as MIF, open it in a text editor and look 
for fonts. MIFs are pretty human-readable.
 
Cheers
Rebecca

>>> "Combs, Richard"  24/01/13 13:54 >>>
Karen Robbins wrote:

> A file (generated file from a plain text source) keeps displaying the
> "unavailable fonts" error each time it opens.
> 
> I've run Silicoin Prairie's Paragraph Tools on this file, and the
> only font it finds in the file is HelveticaNeueLT Std--exactly as it
> should be. I've checked the master pages (four)--no hidden text
> boxes; and the reference page (one)--nothing else there.
> 
> What could the error be pointing to?

What version of FM? Which fonts are unavailable (listed in the Console window). 

The most likely suspect is a paragraph in the default instance of a table 
format. For a new file not based on a template you've created, there are 
probably only two: Format A and Format B. 

Insert an instance of each table format (with a heading, body, and footing row) 
and check the paragraphs in those. If you find the problem, change the 
paragraph formats (or redefine them to use the correct font). Then, in the 
Table Designer dialog box, click Update All. That will update the default for 
that table format to use the changed paragraph formats. 

HTH!

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--






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NOTICE: This message contains privileged and confidential
information intended only for the use of the addressee
named above. If you are not the intended recipient of
this message you are hereby notified that you must not
disseminate, copy or take any action in reliance on it.
If you have received this message in error please
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Any views expressed in this message are those of the
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Re: Unavailable Fonts error

[Robert Lauriston]

Have you tried saving as .mif and searching for that font?

On Wed, Jan 23, 2013 at 4:06 PM, Karen Robbins  wrote:
> A file (generated file from a plain text source) keeps displaying the
> "unavailable fonts" error each time it opens.
>
> I've run Silicoin Prairie's Paragraph Tools on this file, and the only font
> it finds in the file is HelveticaNeueLT Std--exactly as it should be. I've
> checked the master pages (four)--no hidden text boxes; and the reference
> page (one)--nothing else there.
>
> What could the error be pointing to?
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RE: Unavailable Fonts error

[Karen Robbins]

You are correct, that's just what it was--Times instances in the 
default tables. (I did the mif to find this out; there are no tables 
in the document itself.) I already thought I'd have to do what you 
say... How annoying that I have to do this extra work to undo a 
presumptuous default.


Forgive my annoyance; I'm so lucky the listers are here to help!

Much thanks,

Karen

The most likely suspect is a paragraph in the default instance of a 
table format. For a new file not based on a template you've created, 
there are probably only two: Format A and Format B.


Insert an instance of each table format (with a heading, body, and 
footing row) and check the paragraphs in those. If you find the 
problem, change the paragraph formats (or redefine them to use the 
correct font). Then, in the Table Designer dialog box, click Update 
All. That will update the default for that table format to use the 
changed paragraph formats.


HTH!

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--






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NOTICE: This message contains privileged and confidential
information intended only for the use of the addressee
named above. If you are not the intended recipient of
this message you are hereby notified that you must not
disseminate, copy or take any action in reliance on it.
If you have received this message in error please
notify Allied Telesis Labs Ltd immediately.
Any views expressed in this message are those of the
individual sender, except where the sender has the
authority to issue and specifically states them to
be the views of Allied Telesis Labs.


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RE: Unavailable Fonts error

[Combs, Richard]

Karen Robbins wrote:
 
> A file (generated file from a plain text source) keeps displaying the
> "unavailable fonts" error each time it opens.
> 
> I've run Silicoin Prairie's Paragraph Tools on this file, and the
> only font it finds in the file is HelveticaNeueLT Std--exactly as it
> should be. I've checked the master pages (four)--no hidden text
> boxes; and the reference page (one)--nothing else there.
> 
> What could the error be pointing to?

What version of FM? Which fonts are unavailable (listed in the Console window). 

The most likely suspect is a paragraph in the default instance of a table 
format. For a new file not based on a template you've created, there are 
probably only two: Format A and Format B. 

Insert an instance of each table format (with a heading, body, and footing row) 
and check the paragraphs in those. If you find the problem, change the 
paragraph formats (or redefine them to use the correct font). Then, in the 
Table Designer dialog box, click Update All. That will update the default for 
that table format to use the changed paragraph formats. 

HTH!

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--






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RE: Unavailable fonts and greyed out section numbering tab

[Rick Quatro]

Hi Andy,

The Section and Sub-section tabs are only available if you have folders and/or 
nested books (FrameMaker 9 or higher).

Rick

Rick Quatro
Carmen Publishing Inc.
*** 585-283-5045 *** NEW NUMBER
r...@frameexpert.com
http://www.frameexpert.com



-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Andy Smith (WFL)
Sent: Monday, February 27, 2012 8:37 AM
To: framers@lists.frameusers.com
Subject: FW: Unavailable fonts and greyed out section numbering tab

Thanks for the various responses on my unavailable fonts question from last 
week. In the end I went with the simplest suggestion from Debra below.

I'm now able to update the book and the page numbering now works across all the 
files.

I am still trying to figure out why the options on the section tab are greyed 
out. I had hoped that updating the book would fix this but it hasn't. I'll 
investigate further and if I still can't figure it out I'll start a new thread 
with some proper detail.

Thanks again for the support.


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Re: Unavailable fonts and greyed out section numbering tab

[Stuart Rogers]

On 23/02/2012 10:38 PM, Combs, Richard wrote:

Andy Smith (WFL) wrote:


I'm using Frame 10 on Windows 7 64 bit. The printer is a Brother
HL1450 or an HP CM1415fnw.


I suggest you take Steve's advice and make Adobe PDF, not some
physical printer, the printer for FM. I recommend using the SetPrint
plugin (sundorne.com) to set the default in FM to Adobe PDF.



Just to clarify -- the reason for this recommendation is that if you 
tell FM to use a physical printer, Windoze will pretend that the fonts 
resident on the printer are actually installed on your PC.  (And even if 
different fonts with the same name DO exist on your PC, FM will use the 
printer's font metrics to determine line breaks etc.  Those metrics may 
be different from the metrics of your PC's font.)


Obviously, if you change from one physical printer to another, or your 
file moves from one PC to another, you're going to run into problems of 
missing fonts or quirky spacing and line/page breaks.


By making Adobe PDF your default printer always, you are ensuring that 
only the fonts actually installed on your PC are used in your .fm and 
.pdf documents.


The plug-in Richard recommends has the benefit that it affects only FM; 
the default printer you select in all your other applications is 
unaffected.  Highly recommended.


HTH,

--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
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Re: Unavailable fonts and greyed out section numbering tab

[Steve Johnson]

Someone can recommend a script to do that. If you're comfortable
editing MIF files, convert it to MIF and search for it there.

If none of that works, you can try this (Frame 8 steps): File >
Preferences > General, uncheck Remember Missing Font Names. Open all
files in the book, uncheck that option, save all the files in the
book, close, reopen, and see if you still have the issue.

On Thu, Feb 23, 2012 at 8:11 AM, Andy Smith (WFL)
 wrote:
> Hi
>
> I'm using Frame 10 on Windows 7 64 bit. The printer is a Brother HL1450 or an 
> HP CM1415fnw.
>
> I've isolated the section of the book that contains the offending font as 
> there is only one file that reports the problem when I open the sections 
> individually. I thought it was Courier New so I changed it to Courier Std as 
> this is the only section where I've used Courier but I've just realised that 
> the console is reporting the following:
>
> The "ƒqƒ‰ƒMƒmŠpƒS Pro W3" Font is not available.
>  "MS Mincho" will be used in this session.
>
> It doesn't look like this on the screen but it looks like the console is 
> displaying some substitute characters. (I've copied this out of the console 
> and this is what it pastes.)
>
> I've been through all the text and I can't find this font shown in any of the 
> character formats and neither is the substitute font. I created the document 
> myself and it's never been off of my PC. When I created the document I'm 
> pretty sure I washed the text through notepad as it came from a Word file 
> from my client. At the very least I used paste special to paste "Text." I've 
> also looked at the character formats and the offending font doesn't appear in 
> any of those either.
>
> After a bit of confusion I've run that character format Find routine and it 
> allows me to search for all the fonts on my PC with the offending font at the 
> bottom of the list. Searching for that font it runs the Find and reports that 
> it's not found in the document.
>
> Any ideas?
>
>
>
>
>> -Original Message-
>> From: Steve Johnson [mailto:chinask...@gmail.com]
>> Sent: 23 February 2012 00:40
>> To: andy.sm...@wingedfeet.co.uk
>> Cc: framers@lists.frameusers.com
>> Subject: Re: Unavailable fonts and greyed out section numbering tab
>>
>> Before you update your book, open all the files in the book and it should
>> work.
>>
>> For the font problem, try at the book level Control+F (Find),
>> Character Format, then look thru the list of formats for one that's
>> grayed out. If it's a short document you should be able to manually
>> change the offending fonts in no time.
>>
>> Also, which fonts are unavailable depends on the printer you have
>> selected at the time. Make sure you have Adobe PDF or another
>> PostScript printer selected; more fonts should be available then.
>>
>> On Wed, Feb 22, 2012 at 1:05 PM, Andy Smith (WFL)
>>  wrote:
>> > Hi
>> >
>> >
>> >
>> > I've been working with a document in a single file while it's been small
>> > enough but I now need to start putting in a ToC and Index so I've
>> divided it
>> > up into sections. Unfortunately it's now throwing up some problems.
>> >
>> >
>> >
>> > The first problem is that the document numbering window has the Sections
>> tab
>> > greyed out. All the other numbering options, such as page numbering,
>> seem to
>> > be working but the section numbering doesn't work.
>> >
>> >
>> >
>> > So looking for a solution I tried to update the book but I'm finding
>> that it
>> > reports that one of my sections "uses unavailable fonts." At that point
>> it
>> > stops updating the book.
>> >
>> >
>> >
>> > It seems it's the fact that I've used Courier New, however I don't
>> > understand what is going on here as I've chosen the font from the list
>> in
>> > the Paragraph Designer.
>> >
>> >
>> >
>> > Does anybody have any thoughts on these two problems?
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> > Andy W. Smith
>> > Winged Feet Ltd.,
>> > Technical Writing, Documentation and Copywriting Services,
>> > Hemel Hempstead,
>> > England.
>> >
>> > Please do not use the registered office address for general
>> corresponde

RE: Unavailable fonts and greyed out section numbering tab

[Combs, Richard]

Andy Smith (WFL) wrote:
 
> I'm using Frame 10 on Windows 7 64 bit. The printer is a Brother HL1450
> or an HP CM1415fnw.

I suggest you take Steve's advice and make Adobe PDF, not some physical 
printer, the printer for FM. I recommend using the SetPrint plugin 
(sundorne.com) to set the default in FM to Adobe PDF.
 

> I've just realised that the console is reporting the following:
> 
> The "ƒqƒ‰ƒMƒmŠpƒS Pro W3" Font is not available.
>   "MS Mincho" will be used in this session.
 
 
> After a bit of confusion I've run that character format Find routine
> and it allows me to search for all the fonts on my PC with the
> offending font at the bottom of the list. Searching for that font it
> runs the Find and reports that it's not found in the document.
> 
> Any ideas?

Fonts can hide in many places. Find doesn't check master or reference pages 
unless you run it again from them. Also, a table format can use a font in its 
default pgfs, but if there are no tables that use the format, there will be no 
instance of the font (or the pgf that uses it) in the document. There are 
probably other possibilities that don't occur to me right now. 

But the solution, once you're sure you don't need that font and/or you can live 
with FM's temporary substitution, is simple: make the substitution permanent. 

1) Close the chapter file with the problem. 
2) Go to File > Preferences > General. 
3) In the Preferences dialog, turn off Remember Missing Font Names and click 
Set. 
4) Open the chapter file with the problem, and when prompted to permanently 
replace the missing font, agree. 
5) Save the file. 
 
HTH!

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--






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RE: Unavailable fonts and greyed out section numbering tab

[Andy Smith (WFL)]

Hi

I'm using Frame 10 on Windows 7 64 bit. The printer is a Brother HL1450 or an 
HP CM1415fnw.

I've isolated the section of the book that contains the offending font as there 
is only one file that reports the problem when I open the sections 
individually. I thought it was Courier New so I changed it to Courier Std as 
this is the only section where I've used Courier but I've just realised that 
the console is reporting the following:

The "ƒqƒ‰ƒMƒmŠpƒS Pro W3" Font is not available.
  "MS Mincho" will be used in this session.

It doesn't look like this on the screen but it looks like the console is 
displaying some substitute characters. (I've copied this out of the console and 
this is what it pastes.)

I've been through all the text and I can't find this font shown in any of the 
character formats and neither is the substitute font. I created the document 
myself and it's never been off of my PC. When I created the document I'm pretty 
sure I washed the text through notepad as it came from a Word file from my 
client. At the very least I used paste special to paste "Text." I've also 
looked at the character formats and the offending font doesn't appear in any of 
those either.

After a bit of confusion I've run that character format Find routine and it 
allows me to search for all the fonts on my PC with the offending font at the 
bottom of the list. Searching for that font it runs the Find and reports that 
it's not found in the document.

Any ideas?




> -Original Message-
> From: Steve Johnson [mailto:chinask...@gmail.com]
> Sent: 23 February 2012 00:40
> To: andy.sm...@wingedfeet.co.uk
> Cc: framers@lists.frameusers.com
> Subject: Re: Unavailable fonts and greyed out section numbering tab
> 
> Before you update your book, open all the files in the book and it should
> work.
> 
> For the font problem, try at the book level Control+F (Find),
> Character Format, then look thru the list of formats for one that's
> grayed out. If it's a short document you should be able to manually
> change the offending fonts in no time.
> 
> Also, which fonts are unavailable depends on the printer you have
> selected at the time. Make sure you have Adobe PDF or another
> PostScript printer selected; more fonts should be available then.
> 
> On Wed, Feb 22, 2012 at 1:05 PM, Andy Smith (WFL)
>  wrote:
> > Hi
> >
> >
> >
> > I've been working with a document in a single file while it's been small
> > enough but I now need to start putting in a ToC and Index so I've
> divided it
> > up into sections. Unfortunately it's now throwing up some problems.
> >
> >
> >
> > The first problem is that the document numbering window has the Sections
> tab
> > greyed out. All the other numbering options, such as page numbering,
> seem to
> > be working but the section numbering doesn't work.
> >
> >
> >
> > So looking for a solution I tried to update the book but I'm finding
> that it
> > reports that one of my sections "uses unavailable fonts." At that point
> it
> > stops updating the book.
> >
> >
> >
> > It seems it's the fact that I've used Courier New, however I don't
> > understand what is going on here as I've chosen the font from the list
> in
> > the Paragraph Designer.
> >
> >
> >
> > Does anybody have any thoughts on these two problems?
> >
> >
> >
> >
> >
> >
> >
> > Andy W. Smith
> > Winged Feet Ltd.,
> > Technical Writing, Documentation and Copywriting Services,
> > Hemel Hempstead,
> > England.
> >
> > Please do not use the registered office address for general
> correspondence,
> > instead please phone or email for a postal address.
> > Registered Office: 83 High Street, Hemel Hempstead, Herts, HP1 3AH.
> > Winged Feet Limited is a company registered in England and Wales with
> > company number 3622021
> >
> >
> >
> >
> > ___
> >
> >
> > You are currently subscribed to framers as dr_go...@pobox.com.
> >
> > Send list messages to framers@lists.frameusers.com.
> >
> > To unsubscribe send a blank email to
> > framers-unsubscr...@lists.frameusers.com
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> > http://lists.frameusers.com/mailman/options/framers/dr_gonzo%40pobox.com
> >
> > Send administrative questions to listad...@frameusers.com. Visit
> > http://www.frameusers.com/ for more resources and info.
> >
> 
> 
> 
> --
> 
> Steve Johnson, dr_go...@pobox.com

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Re: Unavailable fonts and greyed out section numbering tab

[Steve Johnson]

Before you update your book, open all the files in the book and it should work.

For the font problem, try at the book level Control+F (Find),
Character Format, then look thru the list of formats for one that's
grayed out. If it's a short document you should be able to manually
change the offending fonts in no time.

Also, which fonts are unavailable depends on the printer you have
selected at the time. Make sure you have Adobe PDF or another
PostScript printer selected; more fonts should be available then.

On Wed, Feb 22, 2012 at 1:05 PM, Andy Smith (WFL)
 wrote:
> Hi
>
>
>
> I've been working with a document in a single file while it's been small
> enough but I now need to start putting in a ToC and Index so I've divided it
> up into sections. Unfortunately it's now throwing up some problems.
>
>
>
> The first problem is that the document numbering window has the Sections tab
> greyed out. All the other numbering options, such as page numbering, seem to
> be working but the section numbering doesn't work.
>
>
>
> So looking for a solution I tried to update the book but I'm finding that it
> reports that one of my sections "uses unavailable fonts." At that point it
> stops updating the book.
>
>
>
> It seems it's the fact that I've used Courier New, however I don't
> understand what is going on here as I've chosen the font from the list in
> the Paragraph Designer.
>
>
>
> Does anybody have any thoughts on these two problems?
>
>
>
>
>
>
>
> Andy W. Smith
> Winged Feet Ltd.,
> Technical Writing, Documentation and Copywriting Services,
> Hemel Hempstead,
> England.
>
> Please do not use the registered office address for general correspondence,
> instead please phone or email for a postal address.
> Registered Office: 83 High Street, Hemel Hempstead, Herts, HP1 3AH.
> Winged Feet Limited is a company registered in England and Wales with
> company number 3622021
>
>
>
>
> ___
>
>
> You are currently subscribed to framers as dr_go...@pobox.com.
>
> Send list messages to framers@lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscr...@lists.frameusers.com
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>
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> http://www.frameusers.com/ for more resources and info.
>



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RE: Unavailable fonts

[Lizak, Samantha]

Richard suggests just turning off the "Remember missing font names". In
the past, I have had unavailable fonts turn up in legacy documents where
that trick did not work. 

If the font is in an default paragraph format of an unused table type,
save the file as .mif and search on the font name. You can either change
it there, or simply remove the table type definition from the mif. 

If you save as .mif and the font does not show up, chances are it is in
an imported graphic. Some types seem to carry font information in their
metadata, even though the text is not separately selectable. The
fast-and-dirty workaround (because of course this always turns up when
you are trying to meet a deadline) is to take a screen capture of the
graphic and replace the offender. (Captures from PDF usually look better
than captures from the FM itself, if you have a decent PDF around.)

Incidentally, I am guessing you want to run this check before opening
the file because you have a script that batch processes the files. (We
do, too.) If there is a way to do this, the guys that maintain our batch
scripts haven't lit on it; the scripts exit with an informative error
instead. And that is why I have gotten good at hunting these things
down. :-)

Regards-

Sam.

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Combs,
Richard
Sent: Tuesday, July 06, 2010 9:15 AM
To: Kristen Abbott; framers@lists.frameusers.com
Subject: RE: Unavailable fonts

Kristen Abbott wrote:
 
> I'm sure someone has posted a response to this question, but
> unfortunately the archive isn't searchable. (Hint...)

You can search the archives using Google. Enter "search string
site:lists.frameusers.com" (sans quotes). 
 
> Anyway, I'd like to know of a way to remove and replace all the
> unavailable fonts in a FM file *before* I open it and see the "There
are
> unavailable fonts" message. My only options at that point are to click
> OK, in which case it does the replacements, or Cancel, in which case
it
> doesn't open the file. Even if I let it do the replacements, the FM
> Console window shows that it replaced FontX with FontY. How can I get
> rid of FontX ahead of time?

You want to magically modify the file without opening it? No can do. :-)

You can get rid of FontX with the file open by finding where it's
hiding. The archives have lots of detailed info on that, but some of the
"popular" hiding spots for fonts are the reference pages and the pgf
tags used in the table format defaults. But before spending lots of time
searching, see below.
 
> Even though I have changed all the Para tags to use only available
> fonts, the message appears every time I open the file, regardless.
> Annoying.

If you're certain you want to banish FontX forever, and permanently
replacing it with FontY is OK, go to File > Preferences > General and
turn off Remember Missing Font Names. The next time you open the file
with FontX, FM will display a slightly different unavailable fonts
dialog asking you if it's OK to permanently replace FontX with FontY. If
you click OK, FontX is gone for good. 

If this sounds appealing, but you'd rather replace FontX with FontZ,
that can be done by modifying the unknown to known fonts section of the
maker.ini file. The Customizing FrameMaker manual has info on doing
that. 

HTH!

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--





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Re: Unavailable fonts: more or less resolved!

[Kristen Abbott]

Thanks to both Richard Combs and Art Campbell for their suggestions. I
did also spend a bit of time trolling through the archives the hard way,
before they sent me some easier search tips (thanks, guys!), and had
already found the 'turn off "remember missing fonts"' tidbit.

 

That helps, and I did also look on the Master Pages and Ref Pages and
didn't find anything obvious. But I bet you're right, it could be
lurking there.

 

As for mucking in the .ini file, I just might try that! I'm peeved
enough (and determined enough) to root around in there.  

 

Thanks for the help! This is a great list.

 

-Kristen

 

Dell EqualLogic | NDC Documentation Group

603-249-7877 | kristen_abb...@dell.com  

300 Innovative Way, Suite 301 | Nashua, NH 03062

 

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Re: Unavailable fonts

[Art Campbell]

In your FM preferences, turn OFF "Remember Missing Fonts."

***
in Google, try typing:
   SearchString site:lists.frameusers.com

Art Campbell
 art.campb...@gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Tue, Jul 6, 2010 at 9:47 AM, Kristen Abbott wrote:

> Hi Framers,
>
>
>
> I'm sure someone has posted a response to this question, but
> unfortunately the archive isn't searchable. (Hint...)
>
>
>
> Anyway, I'd like to know of a way to remove and replace all the
> unavailable fonts in a FM file *before* I open it and see the "There are
> unavailable fonts" message. My only options at that point are to click
> OK, in which case it does the replacements, or Cancel, in which case it
> doesn't open the file. Even if I let it do the replacements, the FM
> Console window shows that it replaced FontX with FontY. How can I get
> rid of FontX ahead of time?
>
>
>
> Even though I have changed all the Para tags to use only available
> fonts, the message appears every time I open the file, regardless.
> Annoying.
>
>
>
> Any help is welcome.
>
>
>
> Thanks-
>
> Kristen
>
>
>
> ___
>
>
> You are currently subscribed to framers as art.campb...@gmail.com.
>
> Send list messages to fram...@lists.frameusers.com.
>
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> http://www.frameusers.com/ for more resources and info.
>
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RE: Unavailable fonts

[Combs, Richard]

Kristen Abbott wrote:
 
> I'm sure someone has posted a response to this question, but
> unfortunately the archive isn't searchable. (Hint...)

You can search the archives using Google. Enter "search string 
site:lists.frameusers.com" (sans quotes). 
 
> Anyway, I'd like to know of a way to remove and replace all the
> unavailable fonts in a FM file *before* I open it and see the "There are
> unavailable fonts" message. My only options at that point are to click
> OK, in which case it does the replacements, or Cancel, in which case it
> doesn't open the file. Even if I let it do the replacements, the FM
> Console window shows that it replaced FontX with FontY. How can I get
> rid of FontX ahead of time?

You want to magically modify the file without opening it? No can do. :-)

You can get rid of FontX with the file open by finding where it's hiding. The 
archives have lots of detailed info on that, but some of the "popular" hiding 
spots for fonts are the reference pages and the pgf tags used in the table 
format defaults. But before spending lots of time searching, see below.
 
> Even though I have changed all the Para tags to use only available
> fonts, the message appears every time I open the file, regardless.
> Annoying.

If you're certain you want to banish FontX forever, and permanently replacing 
it with FontY is OK, go to File > Preferences > General and turn off Remember 
Missing Font Names. The next time you open the file with FontX, FM will display 
a slightly different unavailable fonts dialog asking you if it's OK to 
permanently replace FontX with FontY. If you click OK, FontX is gone for good. 

If this sounds appealing, but you'd rather replace FontX with FontZ, that can 
be done by modifying the unknown to known fonts section of the maker.ini file. 
The Customizing FrameMaker manual has info on doing that. 

HTH!

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--





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Re: unavailable fonts

[Debra Laroche]

Thanks everyone for your responses. I'll give this another shot this
morning.

Cheers!
Deb
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Re: unavailable fonts

[Steve Johnson]

It's a Windows thing, not a FrameMaker thing. Have you ever added
fonts to Windows?

Start > Control Panel > Fonts. You can either drag and drop fonts or
you can click Install

On Thu, May 20, 2010 at 6:24 PM, Debra Laroche  wrote:
> Hi!
> Does anyone know how I add fonts to FrameMaker 7.2? There's not much in the
> help on it.
>
> Any help on this topic is greatly appreciated. I know I'm missing something,
> probably something elemental.
>
> Cheers,
> Deb
> ___
>
>
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Re: unavailable fonts

[Mike Wickham]

Does anyone know how I add fonts to FrameMaker 7.2? There's not much in 
the

help on it.




You don't add fonts to FM. You add them to Windows. Open the \windows\fonts 
folder on your PC. Then choose File> Install New Font and pick a location of 
the font you want to install. It's also usually best to check the "Copy 
fonts to Fonts folder" checkbox. 



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RE: unavailable fonts

[Combs, Richard]

Debra Laroche wrote:
 
> Hi!
> Does anyone know how I add fonts to FrameMaker 7.2? There's not much in the
> help on it.
> 
> Any help on this topic is greatly appreciated. I know I'm missing
> something,
> probably something elemental.

You don't add fonts to FrameMaker. You add fonts to your PC. Assuming you're on 
Windows XP, on the Start menu, select Help and Support. In the Help and Support 
center, search for "add fonts." 

HTH!

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--






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RE: Unavailable Fonts question

[Spectrum Writing]

Rick, Stuart, and Bill,

Thanks!  - being away from Framemaker for months on end has been
rough! . And Rick, nope, neither is a concern. The Times is simply
being substituted for Times new Roman and the offending font came from the
client who took my source files (against all recommendations) and copied and
pasted some information directly into it (the way they wanted to "edit" the
document - don't go there!) and so who knows where it came from. The source
fonts/layout weren't a concern - they just wanted to get the information to
me. 

Thanks again all and TGIF!!

TVB

Tammy Van Boening
Owner/Principal
Spectrum Writing, LLC
www.spectrumwritingllc.com

-Original Message-
From: Rick Quatro [mailto:r...@rickquatro.com] 
Sent: Friday, June 19, 2009 8:32 AM
To: 'Spectrum Writing '; framers@lists.frameusers.com
Subject: RE: Unavailable Fonts question

Hi Tammy,

The easiest way to do this is to choose File > Preferences > General,
uncheck Remember Missing Font Names, and click Set. Open your document
again. You will receive the missing fonts message one more time, but this
time the font substitution that FrameMaker does will be permanent. Save the
file; the next time you open it, you should no longer get the message.

A couple of cautions are in order: First, you should check the Console
window and make sure that the substitution is acceptable to you. For
example, if a symbol font is being substituted by Times New Roman, you may
lose some important symbols from your document.

Second, your client may not appreciate the substitution when you deliver the
document back to them. They will have to re-import paragraph and character
formats from one of their documents to restore the correct fonts.

If neither of these is a concern, you should be all set with this method.
Please let me know if you have any questions or comments. Thank you very
much.

Rick Quatro
Carmen Publishing Inc.
r...@frameexpert.com
585-659-8267

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Spectrum Writing 
Sent: Friday, June 19, 2009 10:14 AM
To: framers@lists.frameusers.com
Subject: Unavailable Fonts question

Apologies upfront as I know that this has been asked and answered many times
before, but I can't get the archive search to fly, and I have been working
exclusively in Word for a client for awhile now (not by my choice), so I am
finding myself a bit rusty in some Frame skills (but with two new clients,
they will come back in full force!).

I have a Framemaker file that when it opens gives me the "document uses
unavailable fonts" message and asks me if I want to reformat the document
using available fonts. Of course I do, and click Yes, but that said, I don't
want to have to answer this question every time the document opens. I want
to search for the unavailable fonts and either replace them or delete them -
I don't remember which is the correct option. I just vaguely remember that I
had to do something to a .mif file to nuke the offending fonts.

If you Frame gurus out there can guide my fuzzy memory and put me back on
track to this basic function that I use to know, I would most appreciate it.

TIA, 

TVB

Tammy Van Boening
Owner/Principal
Spectrum Writing, LLC
www.spectrumwritingllc.com <http://www.spectrumwritingllc.com/> 


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RE: Unavailable Fonts question

[Rick Quatro]

Hi Tammy,

The easiest way to do this is to choose File > Preferences > General,
uncheck Remember Missing Font Names, and click Set. Open your document
again. You will receive the missing fonts message one more time, but this
time the font substitution that FrameMaker does will be permanent. Save the
file; the next time you open it, you should no longer get the message.

A couple of cautions are in order: First, you should check the Console
window and make sure that the substitution is acceptable to you. For
example, if a symbol font is being substituted by Times New Roman, you may
lose some important symbols from your document.

Second, your client may not appreciate the substitution when you deliver the
document back to them. They will have to re-import paragraph and character
formats from one of their documents to restore the correct fonts.

If neither of these is a concern, you should be all set with this method.
Please let me know if you have any questions or comments. Thank you very
much.

Rick Quatro
Carmen Publishing Inc.
r...@frameexpert.com
585-659-8267

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Spectrum Writing 
Sent: Friday, June 19, 2009 10:14 AM
To: framers@lists.frameusers.com
Subject: Unavailable Fonts question

Apologies upfront as I know that this has been asked and answered many times
before, but I can't get the archive search to fly, and I have been working
exclusively in Word for a client for awhile now (not by my choice), so I am
finding myself a bit rusty in some Frame skills (but with two new clients,
they will come back in full force!).

I have a Framemaker file that when it opens gives me the "document uses
unavailable fonts" message and asks me if I want to reformat the document
using available fonts. Of course I do, and click Yes, but that said, I don't
want to have to answer this question every time the document opens. I want
to search for the unavailable fonts and either replace them or delete them -
I don't remember which is the correct option. I just vaguely remember that I
had to do something to a .mif file to nuke the offending fonts.

If you Frame gurus out there can guide my fuzzy memory and put me back on
track to this basic function that I use to know, I would most appreciate it.

TIA, 

TVB

Tammy Van Boening
Owner/Principal
Spectrum Writing, LLC
www.spectrumwritingllc.com  

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Re: Unavailable Fonts question

[Stuart Rogers]

Spectrum Writing wrote:
> Apologies upfront as I know that this has been asked and answered many times
> before, but I can't get the archive search to fly, and I have been working
> exclusively in Word for a client for awhile now (not by my choice), so I am
> finding myself a bit rusty in some Frame skills (but with two new clients,
> they will come back in full force!).
> 
>  
> 
> I have a Framemaker file that when it opens gives me the "document uses
> unavailable fonts" message and asks me if I want to reformat the document
> using available fonts. Of course I do, and click Yes, but that said, I don't
> want to have to answer this question every time the document opens. I want
> to search for the unavailable fonts and either replace them or delete them -
> I don't remember which is the correct option. I just vaguely remember that I
> had to do something to a .mif file to nuke the offending fonts.
> 
>  
> 
> If you Frame gurus out there can guide my fuzzy memory and put me back on
> track to this basic function that I use to know, I would most appreciate it.
> 

Have a look at the topic, Troubleshooting unavailable fonts
in the FM Help.

Best,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

"It is not enough that I succeed.
  Others must fail."

-- Oscar Wilde
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Re: Unavailable Fonts question

[Bill Swallow]

The fonts display in the console message window. You can save the
offending file to MIF and then search for those fonts, deleting them
carefully.

Or, if it's not so important to remove them all, you can go into FM
Preferences (via the UI) and clear the "Remember missing font names"
check box.

On Fri, Jun 19, 2009 at 10:14 AM, Spectrum Writing
 wrote:
>
> I have a Framemaker file that when it opens gives me the "document uses
> unavailable fonts" message and asks me if I want to reformat the document
> using available fonts. Of course I do, and click Yes, but that said, I don't
> want to have to answer this question every time the document opens. I want
> to search for the unavailable fonts and either replace them or delete them -
> I don't remember which is the correct option. I just vaguely remember that I
> had to do something to a .mif file to nuke the offending fonts.

--
Bill Swallow

Twitter: @techcommdood
Blog: http://techcommdood.com
LinkedIn: http://www.linkedin.com/in/techcommdood

Available for contract and full time opportunities.
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Re: "unavailable fonts" problem: URGENT (Bill Swallow)

[Frank Stearns]

On Thu, 7 Feb 2008, Bill Swallow wrote:

> Hey, how'd I get in the subject line??? ;-)
>
> I agree that blowing out the text in MIF is drastic, though it'll
> definitely solve the problem. Editing the MIF to replace the offending
> font name with another one is a better route. Still, the 'remember
> missing font names' quick fix will work to produce a PDF in a pinch.
>
> On Feb 7, 2008 10:24 AM, Combs, Richard <[EMAIL PROTECTED]> wrote:
>> Miriam Boral wrote:
>>
>>> Save the offending file as .mif and then open the .mif file with a
>>> text editor to view the underlying code. Search for the missing font
>>> and delete the text that uses it. Save the file and then
>>> resave as .fm.
>>>
>>> This is the only foolproof solution I've found!


We've found over the years that sometimes the internal mazes of the 
object lists that make up an FM doc can leave you with no way back.

As an example, it's possible to get "stale" font information lodged 
inside a table with NO WAY via the user interface to get to it. At 
that point, a MIF edit is the only way to get to that stale font.

Doesn't happen very often, but it can be frustrating when it does.

Frank Stearns Associates | makers of IXgen(tm) for FrameMaker(r)
[EMAIL PROTECTED] 
TOLL FREE Voice (USA and Canada):  800-567-6421
USA Voice: 360-892-3970  USA FAX: 360-253-1498
http://www.fsatools.com
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Re: "unavailable fonts" problem: URGENT (Bill Swallow)

[Bill Swallow]

Hey, how'd I get in the subject line??? ;-)

I agree that blowing out the text in MIF is drastic, though it'll
definitely solve the problem. Editing the MIF to replace the offending
font name with another one is a better route. Still, the 'remember
missing font names' quick fix will work to produce a PDF in a pinch.

On Feb 7, 2008 10:24 AM, Combs, Richard <[EMAIL PROTECTED]> wrote:
> Miriam Boral wrote:
>
> > Save the offending file as .mif and then open the .mif file with a
> > text editor to view the underlying code. Search for the missing font
> > and delete the text that uses it. Save the file and then
> > resave as .fm.
> >
> > This is the only foolproof solution I've found!
>
> That seems a bit drastic, compared to turning off Remember Missing Font
> Names. For one thing, you might want the text that uses that font! For
> another, the font could be referenced in, for instance, a default pgf of
> a table format -- you probably don't want to delete the table format.
>
> If you insist on mucking about in the MIF, a better approach would be to
> replace the font name with the one you want to use -- but you can
> accomplish the same thing -- once and for all, for all files going
> forward -- by setting the desired font substitution in maker.ini and
> then turning off Remember Missing Font Names.

-- 
Bill Swallow
HATT List Owner
WWP-Users List Owner
Senior Member STC, TechValley Chapter
STC Single-Sourcing SIG Manager
http://techcommdood.blogspot.com
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RE: "unavailable fonts" problem: URGENT (Bill Swallow)

[Combs, Richard]

Miriam Boral wrote:

> Save the offending file as .mif and then open the .mif file with a 
> text editor to view the underlying code. Search for the missing font 
> and delete the text that uses it. Save the file and then 
> resave as .fm.
> 
> This is the only foolproof solution I've found!

That seems a bit drastic, compared to turning off Remember Missing Font
Names. For one thing, you might want the text that uses that font! For
another, the font could be referenced in, for instance, a default pgf of
a table format -- you probably don't want to delete the table format.

If you insist on mucking about in the MIF, a better approach would be to
replace the font name with the one you want to use -- but you can
accomplish the same thing -- once and for all, for all files going
forward -- by setting the desired font substitution in maker.ini and
then turning off Remember Missing Font Names. 

BTW, when you post in reply to a digest entry, please don't leave the
entire digest in your reply. 

Richard


--
Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--




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Re: "unavailable fonts" problem: URGENT

[Bill Swallow]

1. File > Preferences > General
2. Deselect "remember missing font names"
3. Open the file.
4. Click OK to font substitutions.
5. Save and close the file.


On Feb 6, 2008 3:10 PM, Brewster, Christopher C
<[EMAIL PROTECTED]> wrote:
> I'm trying to make a PDF version of a book. Just one file, the title
> page, causes a problem about using unavailable fonts, which makes the
> PDF operation fail. When I open the title page file, I change all the
> text to a font that's available, then save and close the file. But when
> I reopen it, I get the same message, which means the PDF operation will
> fail again. Is there a way to convince FM that the fonts are OK? Or tell
> it to use a default?
>
>
>
> This PDF is urgently needed, so I appreciate any help.
>
> Christopher C. Brewster
> Multimedia Design Engineer
> Technical Documents and Training
> Lockheed Martin MS2
> 651-456-4597 Eagan office
> 612-280-2233 cell
> 763-475-0477 home
>
>
>
> ___
>
>
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>
> Send administrative questions to [EMAIL PROTECTED] Visit
> http://www.frameusers.com/ for more resources and info.
>



-- 
Bill Swallow
HATT List Owner
WWP-Users List Owner
Senior Member STC, TechValley Chapter
STC Single-Sourcing SIG Manager
http://techcommdood.blogspot.com
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RE: Unavailable fonts issue

[Diane Schaefer]

Gulp. I just tried the Paste Special feature for the first time today.
And you know what? when I pasted as text, it actually worked without the
annoying fonts.

Diane

-Original Message-
From: Combs, Richard [mailto:[EMAIL PROTECTED] 
Sent: Thursday, January 03, 2008 5:24 PM
To: Diane Schaefer; framers@lists.frameusers.com
Subject: RE: Unavailable fonts issue 

Diane Schaefer wrote:

> If you copy and paste non-Frame, non-HTML information into 
> your (unstructured, 7.2) Frame document, the information is 
> copied into a text frame. In my documents, and perhaps in 
> yours, the font specified is Times New Roman, which isn't in 
> my font repertoire. Hence the unavailable fonts. 

When you paste from another (non-FM) source into FM, the format is
determined by a maker.ini setting (and the nature of the material
copied, of course) that looks like this: 

ClipboardFormatsPriorities=FILE, OLE 2, EMF, META, DIB, BMP, MIF, RTF,
TEXT

You can override this by selecting Edit > Paste Special, and then
choosing from the available options. 

But if you regularly paste text from Word, emails, etc., into your FM
docs, I suggest you change the maker.ini setting so that text comes
first. Then, the Paste command will (for textual material) default to
pasting plain, unformatted text (which will, of course, adopt the
formatting of the pgf into which you paste it). Here's the way I have my
maker.ini line set:

ClipboardFormatsPriorities=TEXT, MIF, RTF, FILE, OLE 2, EMF, META, DIB,
BMP 

HTH!
Richard


--
Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--




 
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RE: Unavailable fonts issue

[Combs, Richard]

Diane Schaefer wrote:

> If you copy and paste non-Frame, non-HTML information into 
> your (unstructured, 7.2) Frame document, the information is 
> copied into a text frame. In my documents, and perhaps in 
> yours, the font specified is Times New Roman, which isn't in 
> my font repertoire. Hence the unavailable fonts. 

When you paste from another (non-FM) source into FM, the format is
determined by a maker.ini setting (and the nature of the material
copied, of course) that looks like this: 

ClipboardFormatsPriorities=FILE, OLE 2, EMF, META, DIB, BMP, MIF, RTF,
TEXT

You can override this by selecting Edit > Paste Special, and then
choosing from the available options. 

But if you regularly paste text from Word, emails, etc., into your FM
docs, I suggest you change the maker.ini setting so that text comes
first. Then, the Paste command will (for textual material) default to
pasting plain, unformatted text (which will, of course, adopt the
formatting of the pgf into which you paste it). Here's the way I have my
maker.ini line set:

ClipboardFormatsPriorities=TEXT, MIF, RTF, FILE, OLE 2, EMF, META, DIB,
BMP 

HTH!
Richard


--
Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--




 
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Re: Unavailable fonts issue

[Lise Bible]

If Paste Special > (as) Text doesn't work, what I do for text with
formatting I don't want to keep is to paste it into Notepad. I copy the
text, paste into Notepad, select all the text in Notepad, copy, then paste
into your desired document.
Notepad strips all the formatting.

Not as easy as it seems PureText would be, but fairly painless if you're
used to the standard Windows keyboard shortcuts (Ctrl-C, Ctrl-A, Ctrl-V).

-Lise

On Jan 3, 2008 2:49 AM, Diane Schaefer <[EMAIL PROTECTED]> wrote:

> Hi Isabelle,
>
> I recently made an amazing discovery regarding elusive, unavailable
> fonts:
>
> If you copy and paste non-Frame, non-HTML information into your
> (unstructured, 7.2) Frame document, the information is copied into a
> text frame. In my documents, and perhaps in yours, the font specified is
> Times New Roman, which isn't in my font repertoire. Hence the
> unavailable fonts.
>
> Of course we are supposed to import text from Word and the like, but
> sometimes I want to take a shortcut and paste in Word snippets to
> rewrite. More heinous, now that my Outlook has been updated to 2007, I
> find that text snippets from HTML (or even RTF) emails, which I often
> would copy and use verbatim, can no longer be pasted directly into
> Frame, but cause the same problem.
>
> The work around for the text snippets, to avoid those awful unavailable
> font popups, is to open an HTML editor such as Dreamweaver, paste to an
> HTML file, deselect and reselect the text, copy and paste into Frame. (I
> used to used Outlook 2003 to do this sometimes, but even this pleasure
> is now denied me.)
>
> The only work-around I've found to get rid of these unavailable fonts is
> to use the Remember Missing Font Names option under
> File>Preferences>General. You may have to save, close, reselect or
> deselect, then perform the procedure again a few times before the
> problem is solved.
>
> HTH,
> Diane
>
> Diane Schaefer
> Senior Technical Writer
> Sandvine Technologies Ltd.
> [EMAIL PROTECTED]
> tel. 972-2-540-090, ext. 125
>
> 
> -
> Hi Framers,
>
> I'm sure this is a very novice question, but I need some help.
>
> I'm running Windows XP (SP2), using unstructured FrameMaker 7.2.
>
> Even though I've checked all the paragraph and character tags for stray
> fonts and have generated a list of fonts for each file, I get a
> "Document named xxx uses unavailable fonts..." message. The console
> displays a font that I know is nowhere in my documents, so how do I get
> rid of this pop-up? The more important issue is that because the
> documents are reformated on opening because of substitution of fonts, I
> get unresolved cross-references alerts on good refs every time I reopen
> saved files.
>
> .***
> ___
>
>
> You are currently subscribed to Framers as [EMAIL PROTECTED]
>
> Send list messages to [EMAIL PROTECTED]
>
> To unsubscribe send a blank email to
> [EMAIL PROTECTED]
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>
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> http://www.frameusers.com/ for more resources and info.
>
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Re: Unavailable fonts issue

[Shmuel Wolfson]

You can easily avoid this by using PureText. It removes all formatting 
from the original text.

Regards,
Shmuel Wolfson
052-763-7133



Diane Schaefer wrote:
> Hi Isabelle,
>
> I recently made an amazing discovery regarding elusive, unavailable
> fonts:
>
> If you copy and paste non-Frame, non-HTML information into your
> (unstructured, 7.2) Frame document, the information is copied into a
> text frame. In my documents, and perhaps in yours, the font specified is
> Times New Roman, which isn't in my font repertoire. Hence the
> unavailable fonts. 
>
> Of course we are supposed to import text from Word and the like, but
> sometimes I want to take a shortcut and paste in Word snippets to
> rewrite. More heinous, now that my Outlook has been updated to 2007, I
> find that text snippets from HTML (or even RTF) emails, which I often
> would copy and use verbatim, can no longer be pasted directly into
> Frame, but cause the same problem.
>
> The work around for the text snippets, to avoid those awful unavailable
> font popups, is to open an HTML editor such as Dreamweaver, paste to an
> HTML file, deselect and reselect the text, copy and paste into Frame. (I
> used to used Outlook 2003 to do this sometimes, but even this pleasure
> is now denied me.)
>
> The only work-around I've found to get rid of these unavailable fonts is
> to use the Remember Missing Font Names option under
> File>Preferences>General. You may have to save, close, reselect or
> deselect, then perform the procedure again a few times before the
> problem is solved.
>
> HTH,
> Diane 
>
> Diane Schaefer
> Senior Technical Writer
> Sandvine Technologies Ltd.
> [EMAIL PROTECTED]
> tel. 972-2-540-090, ext. 125
>
> 
> -
> Hi Framers,
>  
> I'm sure this is a very novice question, but I need some help.
>  
> I'm running Windows XP (SP2), using unstructured FrameMaker 7.2.
>  
> Even though I've checked all the paragraph and character tags for stray
> fonts and have generated a list of fonts for each file, I get a
> "Document named xxx uses unavailable fonts..." message. The console
> displays a font that I know is nowhere in my documents, so how do I get
> rid of this pop-up? The more important issue is that because the
> documents are reformated on opening because of substitution of fonts, I
> get unresolved cross-references alerts on good refs every time I reopen
> saved files.
>  
> .***
> ___
>
>
> You are currently subscribed to Framers as [EMAIL PROTECTED]
>
> Send list messages to [EMAIL PROTECTED]
>
> To unsubscribe send a blank email to 
> [EMAIL PROTECTED]
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>
> Send administrative questions to [EMAIL PROTECTED] Visit
> http://www.frameusers.com/ for more resources and info.
>
>   
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re: Unavailable fonts issue

[Diane Schaefer]

Hi Isabelle,

I recently made an amazing discovery regarding elusive, unavailable
fonts:

If you copy and paste non-Frame, non-HTML information into your
(unstructured, 7.2) Frame document, the information is copied into a
text frame. In my documents, and perhaps in yours, the font specified is
Times New Roman, which isn't in my font repertoire. Hence the
unavailable fonts. 

Of course we are supposed to import text from Word and the like, but
sometimes I want to take a shortcut and paste in Word snippets to
rewrite. More heinous, now that my Outlook has been updated to 2007, I
find that text snippets from HTML (or even RTF) emails, which I often
would copy and use verbatim, can no longer be pasted directly into
Frame, but cause the same problem.

The work around for the text snippets, to avoid those awful unavailable
font popups, is to open an HTML editor such as Dreamweaver, paste to an
HTML file, deselect and reselect the text, copy and paste into Frame. (I
used to used Outlook 2003 to do this sometimes, but even this pleasure
is now denied me.)

The only work-around I've found to get rid of these unavailable fonts is
to use the Remember Missing Font Names option under
File>Preferences>General. You may have to save, close, reselect or
deselect, then perform the procedure again a few times before the
problem is solved.

HTH,
Diane 

Diane Schaefer
Senior Technical Writer
Sandvine Technologies Ltd.
[EMAIL PROTECTED]
tel. 972-2-540-090, ext. 125


-
Hi Framers,
 
I'm sure this is a very novice question, but I need some help.
 
I'm running Windows XP (SP2), using unstructured FrameMaker 7.2.
 
Even though I've checked all the paragraph and character tags for stray
fonts and have generated a list of fonts for each file, I get a
"Document named xxx uses unavailable fonts..." message. The console
displays a font that I know is nowhere in my documents, so how do I get
rid of this pop-up? The more important issue is that because the
documents are reformated on opening because of substitution of fonts, I
get unresolved cross-references alerts on good refs every time I reopen
saved files.
 
.***
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RE: Unavailable fonts issue

[Combs, Richard]

Isabelle Lopez wrote:
  
> Even though I've checked all the paragraph and character tags 
> for stray fonts and have generated a list of fonts for each 
> file, I get a "Document named xxx uses unavailable fonts..." 
> message. The console displays a font that I know is nowhere 
> in my documents, so how do I get rid of this pop-up? The more 
> important issue is that because the documents are reformated 
> on opening because of substitution of fonts, I get unresolved 
> cross-references alerts on good refs every time I reopen saved files.

Others have made some useful suggestions for finding the offending font.
But if you're sure the font isn't (and shouldn't be) in your docs,
there's no need for lots of searching or MIF editing. Simply turn off
Remember Missing Font Names (in File > Preferences). Then open each
document (you'll see that unavailable fonts warning again), verify in
the console window that only the font you want to expunge was missing,
and save the document. That will make the font substitution noted in the
console permanent. 

After you've opened and saved all the docs with the unavailable font,
you may want to turn back on the Remember Missing Font Names option,
especially if you exchange docs with others who have different fonts. 

HTH!
Richard 


--
Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--




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RE: Unavailable fonts issue

[Lester C. Smalley]

Also, font specifications can hide in tags for table items (title,
heading cells, etc.) and in cross-reference formats that do not appear
in the catalogs for paragraph or character tags.
 
On  Tuesday, January 01, 2008 11:31 PM, Diane Gaskill wrote:
 
| Isabelle,
| 
| The unavailable fonts message can be triggered by a font assigned to
| a tag you don't use.  In that case, it's annoying, but not a problem. 
| If you have already checked all the tags on the body pages and in the 
| tag catalogs, display the master and reference pages and look there.
| 
| Hope this helps.
| 
| Diane
| ===
| 
| -Original Message-
| 
| Hi Framers,
| 
| I'm sure this is a very novice question, but I need some help.
| 
| I'm running Windows XP (SP2), using unstructured FrameMaker 7.2.
| 
| Even though I've checked all the paragraph and character tags for
stray
| fonts and have generated a list of fonts for each file, I get a
| "Document named xxx uses unavailable fonts..." message. The console
| displays a font that I know is nowhere in my documents, so how do I
get
| rid of this pop-up? The more important issue is that because the
| documents are reformated on opening because of substitution of fonts,
| I get unresolved cross-references alerts on good refs every time I
| reopen saved files.
| 
| Hope this all makes sense. If not and you're able to help, please feel
| free to email me.
| 
| Regards,
| 
| IRL
| [EMAIL PROTECTED]

- Lester 
---
Lester C. Smalley  Email: lsmalley AT infocon DOT com   
Information Consultants, Inc.  Phone: 302-239-2942 FAX: 302-239-1712
Yorklyn, DE  19736   Web: www.infocon.com   
---
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RE: Unavailable fonts issue

[Sylvia Clarke]

Isabelle,
I use the same system, version, etc., and have the same issue, so please
share any responses you might receive off list.

Regards and Happy New Year to all!

Sylvia  

Sylvia J. Clarke
[EMAIL PROTECTED]


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Re: Unavailable fonts issue

[Yves Barbion]

Hi Isabelle,

you can also try the following:

   1. Save your FrameMaker file as MIF.
   2. Open the MIF file in a plain text editor.
   3. Find the missing font. Its definition will look like this:
  
 
 
 
 
 
 
 
 
   4. Replace it with the definition of one of the fonts which are okay,
  for example:
  
 
 
 
 
 
 
 
 
   5. Save and close your MIF file.
   6. Open the MIF file in FrameMaker and check it.
   7. If the MIF file is okay, save it as .fm again.
   8. If necessary, import the paragraph or character formats from this
  file into the other FM files which have the same missing fonts.



Good luck.


Yves Barbion 
Documentation Architect
Adobe-Certified FrameMaker Instructor


Scripto bvba
Asselsstraat 65
9031 Gent
Belgium
T: +32 494 12 01 89
F: +32 9 366 50 23
BTW (VAT) BE 0886.192.394
skype: yves.barbion




Isabelle Lopez wrote:
> Hi Framers,
>  
> I'm sure this is a very novice question, but I need some help.
>  
> I'm running Windows XP (SP2), using unstructured FrameMaker 7.2.
>  
> Even though I've checked all the paragraph and character tags for stray
> fonts and have generated a list of fonts for each file, I get a
> "Document named xxx uses unavailable fonts..." message. The console
> displays a font that I know is nowhere in my documents, so how do I get
> rid of this pop-up? The more important issue is that because the
> documents are reformated on opening because of substitution of fonts, I
> get unresolved cross-references alerts on good refs every time I reopen
> saved files.
>  
> Hope this all makes sense. If not and you're able to help, please feel
> free to email me.
>  
> Regards,
>  
> IRL
> [EMAIL PROTECTED]
> ___
>
>
> You are currently subscribed to Framers as [EMAIL PROTECTED]
>
> Send list messages to [EMAIL PROTECTED]
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> [EMAIL PROTECTED]
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> http://lists.frameusers.com/mailman/options/framers/yves.barbion%40gmail.com
>
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> http://www.frameusers.com/ for more resources and info.
>
>   
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re: Unavailable fonts issue (Isabelle Lopez)

[James Dyson]

Have you already checked the reference pages and master pages? 

-
Hi Framers,
 
I'm sure this is a very novice question, but I need some help.
 
I'm running Windows XP (SP2), using unstructured FrameMaker 7.2.
 
Even though I've checked all the paragraph and character tags for stray
fonts and have generated a list of fonts for each file, I get a
"Document named xxx uses unavailable fonts..." message. The console
displays a font that I know is nowhere in my documents, so how do I get
rid of this pop-up? The more important issue is that because the
documents are reformated on opening because of substitution of fonts, I
get unresolved cross-references alerts on good refs every time I reopen
saved files.
 
Hope this all makes sense. If not and you're able to help, please feel
free to email me.
 
Regards,
 
IRL
[EMAIL PROTECTED]
 
The information contained in this electronic mail transmission is intended by 
KVH Industries for the use of the named individual or entity to which it is 
directed and may contain information that is confidential or privileged.  If 
you have received this electronic mail transmission in error, please delete it 
from your system without copying or forwarding it, and notify the sender of the 
error by reply email so that the sender's address records can be corrected.
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RE: Unavailable fonts issue

[Diane Gaskill]

Isabelle,

The unavailable fonts message can be triggered by a font assigned to a tag
you don't use.  In that case, it's annoying, but not a problem.  If you have
already checked all the tags on the body pages and in the tag catalogs,
display the master and reference pages and look there.

Hope this helps.

Diane
===


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Isabelle Lopez
Sent: Friday, December 28, 2007 1:52 PM
To: framers@lists.frameusers.com
Subject: Unavailable fonts issue


Hi Framers,

I'm sure this is a very novice question, but I need some help.

I'm running Windows XP (SP2), using unstructured FrameMaker 7.2.

Even though I've checked all the paragraph and character tags for stray
fonts and have generated a list of fonts for each file, I get a
"Document named xxx uses unavailable fonts..." message. The console
displays a font that I know is nowhere in my documents, so how do I get
rid of this pop-up? The more important issue is that because the
documents are reformated on opening because of substitution of fonts, I
get unresolved cross-references alerts on good refs every time I reopen
saved files.

Hope this all makes sense. If not and you're able to help, please feel
free to email me.

Regards,

IRL
[EMAIL PROTECTED]
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RE: Unavailable Fonts Message - Cross-Platform Issue?

[Steve Cavanaugh]

Look at the file named "custom" typically located at C:\Program
Files\Adobe\FrameMaker7.2\fminit.  To edit that file you want to make a
backup, change the name, do the edit, then change the name back (at
least that's what I was told, and I haven't tested to see if you need
all those steps).  It is not the only place that FrameMaker looks for
font info, but it appears to be one of the more important to consider.  

There are also font substitution specifications in the file "maker.ini"
typically located at C:\Program Files\Adobe\FrameMaker7.2.  One of those
may be involved.   


Steve Cavanaugh
Sr. Technical Writer
NAT Seattle Inc.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]
On Behalf Of Lin Surasky
Sent: Monday, October 23, 2006 4:25 PM
To: Framers (E-mail)
Subject: Unavailable Fonts Message - Cross-Platform Issue?

Okay, folks What am I missing here??
 
I primarily work on Windows XP. However, last week I had occasion to
work temporarily on a Mac. The Mac was not set up with all the same
fonts we use in our template, and that wasn't an issue since we weren't
doing any output from the Mac. The Remember Missing Fonts checkbox in
Preferences is checked, so that when I migrated the files back to my
regular Windows machine, everything should have been hunky-dory. And it
was, except for one lone file
 
On one file out of about a dozen, I am getting the "unavailable fonts"
message when I open it on my Windows machine because the file is looking
to use the Garamond font that the Mac machine subsituted in the absence
of the usual Windows font. I didn't make any edits to this file, but I
did save it on the Mac. 
 
So the logical next step is to locate the instances of the Garamond font
in the file and remove the formatting override which removes the use of
the Garamond font, right? Right. Except In a few cases, the Garamond
font remains and will not go away no matter what I do to the text. These
cases are in table cells. I don't know if that makes a difference; it
shouldn't, but you just never know. Also, if you click or select a word
in the table, the formatting appears normal, and the correct font family
is displayed in the formatting bar. However, if you select
(triple-click) the entire paragraph, the font family changes to Adobe
Garamond, which I have installed on my machine, but do not use in the
template. This is the font that gets substituted for the "missing"
Garamond font, which is what the Mac machine used when it couldn't find
the Schoolbook font from the Windows machine.
 
I have tried using the "wash" feature in Mif2Go to see if that helps.
The first time I open the file after "washing" it, the error does not
appear. However, once I save (on Windows) and close the file, the error
returns when the file is reopened.
 
I saved the file as MIF to see where the Garamond font is being used,
but that still doesn't explain why it's being used and why I can't get
rid of it.
 
Has anyone seen this before, and if so, what causes it and how do I fix
it?
 
I feel compelled to add that I worked in a cross-platform environment
for several years and have NEVER had this type of problem before,
despite all the warnings against using the evil Mac from those who don't
know but think they do...
 
Thanks for any light you can shed on this! I know it has to be something
simple.
-Lin
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