Re: Frame 7.1 to 8 upgrade -- benefits?

2010-04-12 Thread Beverly Robinson
I just read the Framers Digest from Friday and wanted to add some information 
about Adobe's Transactional Licensing Program. We purchased our current TPS2 
licenses through that program because it seemed like a good deal. I later found 
out that phone support isn't included in TLP purchases. (Not that Adobe phone 
support is my favorite way of spending an afternoon at work.) When I had a 
problem I had to try getting it resolved through e-mail support--and in the end 
was told I should enter a bug report. 

It occurs to me that instead of (or in addition to) a "Product Evangelist" 
Adobe ought to have a "Customer Ombudsman". 

Beverly
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Re: Frame 7.1 to 8 upgrade -- benefits?

2010-04-09 Thread Steve Johnson
You're going to find it "interesting" locating a copy of Frame 8. It's
doable but nobody sells it. There is a post on the Adobe Frame forum,
I think, that has a solution where you get a volume license and use
the license key to enable the Frame 8 features.

I use Frame 7 and Frame 8 but not Frame 9 so I can't comment on the
stability issues except what I've read here. If the Paragraph Designer
freezes up I'd find that pretty annoying.

On Fri, Apr 9, 2010 at 10:42 AM, Nancy Allison  wrote:
> We're using FrameMaker 7.1 on XP with SP3. I've been offered the opportunity 
> to upgrade at work. The wikipedia summary of Frame 8.0 says "FrameMaker 8 
> introduced Unicode,  Flash,  3D and built-in DITA support. A  patch (8.0.1) 
> was released during November, 2007 to fix a number of bugs  and errors."
>
> For my purposes, the Unicode support is a beautiful thing.
>
> Did you derive other benefits that the wikipedia summary does not mention? 
> Did 8.0 make a big difference to you?
>
> (We are cautious about 9.0, don't want to struggle with a buggy interface.)
>
> Thanks.
>
> --Nancy
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Steve Johnson, dr_go...@pobox.com
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Re: Frame 7.1 to 8 upgrade -- benefits?

2010-04-09 Thread Steve Rickaby
At 09:38 -0700 9/4/10, Writer wrote:
> > I think my first question would be if
>> FM 8 isn't offered for sale anywhere
>> because it's not a supported release, how you'd upgrade...
>
>That thought crossed my mind as well.

As well as what Jeremy says, eBay. That's how I upgraded from 6 to 7 on Mac 
well behind the leading edge. Worked for me.

-- 
Steve
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Re: Frame 7.1 to 8 upgrade -- benefits?

2010-04-09 Thread Jeremy H. Griffith
On Fri, 9 Apr 2010 12:00:12 -0400, Art Campbell 
 wrote:

>I think my first question would be if FM 8 isn't offered for sale anywhere
>because it's not a supported release, how you'd upgrade...

Easy.  Join the Adobe Transactional Licensing Program:
 http://www.adobe.com/aboutadobe/volumelicensing/tlp/

 Adobe's Transactional Licensing Program (TLP) 5 makes 
 it easy to get volume pricing with no membership
 requirements and no agreements to sign. This program
 is available worldwide to commercial, education, and
 government  organizations and covers most Adobe desktop
 products.

You can then buy FM9 and downgrade to 8 with official
blessings.  This makes a lot of sense for companies
who already have Frame installations and just need 
one or two added copies; they don't have to upgrade
everyone (not financially possible in most cases 
these days) or else switch to Word.  ;-)  They can
just get one or two licenses and downgrade to match
the rest of their installed base.

Definitely one of Adobe's better moves.  ;-)

-- Jeremy H. Griffith, at Omni Systems Inc.
http://www.omsys.com/
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Re: Frame 7.1 to 8 upgrade -- benefits?

2010-04-09 Thread Mike Wickham
(We are cautious about 9.0, don't want to struggle with a buggy 
interface.)


I wouldn't call the interface buggy. The only bugs popping to mind are one 
caused by dragging tab stops on the ruler instead of applying them in the 
paragraph designer, and some issues with Save as PDF. The first bug will 
probably be squashed soon, now that it has been reported. Save as PDF has 
had issues in every version of FM. The gurus generally recommend against 
using it, and printing to AdobePDF instead.


The FM team in India deserves kudos for the work they've done one recent 
releases and how responsive they have been to bug reports. FM9 is a good, 
stable product and well worth the upgrade.


I highly recommend the two videos on the new FM 9 interface and FM 9 
workspaces at this location: http://www.adobe.com/support/framemaker/. I 
struggled a little with the new interface until I watched the videos, and 
then it all became clear. To me, the new interface is an improvement over 
the old one.


Mike Wickham






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RE: Frame 7.1 to 8 upgrade -- benefits?

2010-04-09 Thread Pinkham, Jim
I've watched the threads with interest, Nancy, and did the 30-day eval
last spring. I know there are a few aggravations, but as soon as we can
spring for TCS 2 here, I'm going to FM 9 and the rest and not looking
back. All in all, life will be easier and more productive.

Jim

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Nancy Allison
Sent: Friday, April 09, 2010 10:42 AM
To: framers@lists.frameusers.com
Subject: Frame 7.1 to 8 upgrade -- benefits?

We're using FrameMaker 7.1 on XP with SP3. I've been offered the
opportunity to upgrade at work. The wikipedia summary of Frame 8.0 says
"FrameMaker 8 introduced Unicode,  Flash,  3D and built-in DITA support.
A  patch (8.0.1) was released during November, 2007 to fix a number of
bugs  and errors."

For my purposes, the Unicode support is a beautiful thing.

Did you derive other benefits that the wikipedia summary does not
mention? Did 8.0 make a big difference to you?

(We are cautious about 9.0, don't want to struggle with a buggy
interface.)

Thanks.

--Nancy
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Re: Frame 7.1 to 8 upgrade -- benefits?

2010-04-09 Thread Writer
> I think my first question would be if
> FM 8 isn't offered for sale anywhere
> because it's not a supported release, how you'd upgrade...

That thought crossed my mind as well.

I like FM9. I admit that it took me a while to adjust to the change in the 
interface, but I'm used to it now.

If you plan to use DITA, I definitely say upgrade to 9; it handles DITA better 
than 8 does.

Nadine
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Re: Frame 7.1 to 8 upgrade -- benefits?

2010-04-09 Thread Art Campbell
I think my first question would be if FM 8 isn't offered for sale anywhere
because it's not a supported release, how you'd upgrade...

And I was curious about why you think 9 has a buggy interface... after a
year in use and three patches, it's at least as stable as 7.1 and quicker.
Not to mention the other capabilities that were introduced in 8 and 9. Have
you tested the eval version?

Art


Art Campbell
 art.campb...@gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Fri, Apr 9, 2010 at 11:42 AM, Nancy Allison  wrote:

> We're using FrameMaker 7.1 on XP with SP3. I've been offered the
> opportunity to upgrade at work. The wikipedia summary of Frame 8.0 says
> "FrameMaker 8 introduced Unicode,  Flash,  3D and built-in DITA support. A
>  patch (8.0.1) was released during November, 2007 to fix a number of bugs
>  and errors."
>
> For my purposes, the Unicode support is a beautiful thing.
>
> Did you derive other benefits that the wikipedia summary does not mention?
> Did 8.0 make a big difference to you?
>
> (We are cautious about 9.0, don't want to struggle with a buggy interface.)
>
> Thanks.
>
> --Nancy
> ___
>
>
> You are currently subscribed to framers as art.campb...@gmail.com.
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> http://www.frameusers.com/ for more resources and info.
>
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