Re: Frame 9 MAJOR BUG
For this reason and other reasons, it's a good idea to zip up each days work, and save it with the date in the filename. This way you can always revert to the previous day's work. -- Regards, Shmuel Wolfson Technical Writer 052-763-7133 Galanter, Lea wrote: I'm not sure how to report this, but Frame 9 just crashed on me when I had two files open (named About Blah and Configuring Blah), and when I re-opened both files, they were exactly the same. That means, I totally lost all the text in one of the files. I'm using Frame 9 on Windows 7 and I was working in the Configuring Blah file and selected Conditional Text to apply a condition to some text. Frame crashed and then re-opened itself. When Frame opened the Configuring Blah chapter.recover file, all my original text was gone and replaced with the text from the About Blah chapter! Even the Configuring Blah.backup file had been converted to the text from the About Blah.backup file. I don't know if anyone else has ever experienced this problem, but this is major. Assuming I can even get the previous version from my company's source control, this is still hours and hours of work to re-create. This is a major bug in Frame. How do I report it? Lea Galanter Lead Technical Editor and Writer F T I Technology lea.galan...@fticonsulting.com mailto:asincla...@attenex.com www.ftitechnology.com http://www.attenex.com/ Phone: 206-689-4438 ___ You are currently subscribed to Framers as shmue...@gmail.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/shmuelw1%40gmail.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Frame 9 MAJOR BUG
Backing up is easy: When I started as self-employed earlier this year I bought me a 500GB HD in a USB connected housing for a few bucks, then downloaded the free Cobian Backup 9 and set it to full backup once a month and a daily incremental backup. The good thing about Cobian Backup is that you don't need any specific backup system to retrieve the backed up files. They are kept just as any regular files on your computer. :-) And you can also add this even if you are an employee of a company. Have a blessed and prosperous 2010. Bodvar Bjorgvinsson Iceland 2009/12/30 Shmuel Wolfson shmue...@gmail.com: For this reason and other reasons, it's a good idea to zip up each days work, and save it with the date in the filename. This way you can always revert to the previous day's work. -- Regards, Shmuel Wolfson Technical Writer 052-763-7133 Galanter, Lea wrote: I'm not sure how to report this, but Frame 9 just crashed on me when I had two files open (named About Blah and Configuring Blah), and when I re-opened both files, they were exactly the same. That means, I totally lost all the text in one of the files. I'm using Frame 9 on Windows 7 and I was working in the Configuring Blah file and selected Conditional Text to apply a condition to some text. Frame crashed and then re-opened itself. When Frame opened the Configuring Blah chapter.recover file, all my original text was gone and replaced with the text from the About Blah chapter! Even the Configuring Blah.backup file had been converted to the text from the About Blah.backup file. I don't know if anyone else has ever experienced this problem, but this is major. Assuming I can even get the previous version from my company's source control, this is still hours and hours of work to re-create. This is a major bug in Frame. How do I report it? Lea Galanter Lead Technical Editor and Writer F T I Technology lea.galan...@fticonsulting.com mailto:asincla...@attenex.com www.ftitechnology.com http://www.attenex.com/ Phone: 206-689-4438 ___ You are currently subscribed to Framers as shmue...@gmail.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/shmuelw1%40gmail.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as bod...@gmail.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/bodvar%40gmail.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. -- Life is not only a game--it is also a dance on roses. --Fleksnes (Rolv Wesenlund) ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Frame 9 MAJOR BUG
___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Frame 9 MAJOR BUG
File bug reports here: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform Mike Wickham ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Frame 9 MAJOR BUG
I was using Windows 7 and accessing my work desktop and files through Remote Desktop. I have no idea if one of those caused Frame 9 to freak out, but I've never seen this kind of file corruption before and it borders on the bizarre. Lea Galanter Lead Technical Editor and Writer F T I Technology lea.galan...@fticonsulting.com www.ftitechnology.com Phone: 206-689-4438 -Original Message- From: Frank Stearns [mailto:fra...@fsatools.com] Sent: Tuesday, December 29, 2009 2:30 PM To: Galanter, Lea Cc: framers@lists.frameusers.com Subject: Re: Frame 9 MAJOR BUG Ouch! I'm not going to absolve FM9 here, but when those kind of weird things happen, it's also worth looking at glitches in the OS. FM (like most apps) will rely on file services from the OS for reading and writing data. It's possible that in a moment of OS insanity (and such moments, while rare, do indeed happen), the r/w parameters intended for one file also got used for the second file. Sorry if I missed it, but which OS were you using? Were you going across a network? Has this system seemed fairly stable historically, or has it shown other quirks from time to time? Any of your disk volumes nearly full? None of this is terribly confidence inspiring; best we can do is save often; backup often. Hopefully you can recover the lost work without too much grief. Best of luck with it, Frank Stearns Associates | makers of IXgen(tm) for FrameMaker(r) fra...@fsatools.com mailto:fra...@fsatools.com TOLL FREE Voice (USA and Canada): 800-567-6421 USA Voice: 360-892-3970 USA FAX: 360-253-1498 http://www.fsatools.com ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
