Re: why am I having missing fonts in FM8, and how to correct?

2009-01-21 Thread Kanti . Mann
I never thanked all for their help.  Just recently, I read the article 
from Kevin Siegel's Weekly Skills and Drills about NOT remembering fonts. 
When I opened the docs with that setting, and saved them, and reset the DO 
remember fonts, Frame conveniently forgot all about the missing items. 

Kanti M. Mann | Manager, Technical Publications
SeaChange International, Inc. 
50 Nagog Park, Acton, MA 01720
www.schange.com | kanti.m...@schange.com
978.889.3304
This e-mail and any attachments may contain information which is SeaChange 
International confidential. The information enclosed is intended only for 
the addressees herein and may not be copied or forwarded without 
permission from SeaChange International.




Stuart Rogers  
08/14/2008 10:46 AM

To
kanti.m...@schange.com
cc
framers@lists.frameusers.com
Subject
Re: why am I having missing fonts in FM8, and how to correct?






kanti.m...@schange.com wrote:
> Hello: 
> 
> I know FM8 uses unicode, rather than PS fonts as before, but in an 
entire 
> group of 10+ writers, some of us are getting font errors, and some are 
> not, now that we're all using the ATCS. 
> 
> Further, many of the errors are for things like Helvetica, which is 
there 
> anyway!
> 


More details, as requested by Dov, would be extremely helpful.  In the 
meantime:  do all of your installations have the Adobe PDF printer 
driver set as default, or do some of them have a physical printer set as 
default?  Physical printers' drivers often report their resident fonts 
to the operating system, which then treats them as though they are 
locally installed.  That can cause font errors in FM.

HTH,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

PLES RING IF AN RNSER IS REQIRD. PLEZ CNOKE IF AN RNSR IS
NOT REQUID.

--Owl

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RE: why am I having missing fonts in FM8, and how to correct?

2008-08-19 Thread Combs, Richard
Charlie Kyle wrote

> 
A couple weeks ago I
> opened some FM docs for updating and received the "Missing fonts"
> message. I looked in the online help and the FrameMaker 7 reference
from
> Scriptorium, but I couldn't find a quick way to determine the names of
> the missing fonts. When FM produces the "missing fonts" message, does
it
> know what fonts are missing or does it just know it can't find them?

The missing fonts are listed in the Console window, along with the font
that FM is substituting (either temporarily or permanently, depending on
your Remember Missing Font Names setting). 

You can add or change font substitutions in the maker.ini file, but it
may take some experimenting (back up maker.ini first!) to get the font
names and syntax right. 

Once you have appropriate substitutions in place, you can turn off
Remember Missing Font Names. From then on, when you open and then save a
file, FM will make the substitutions permanent. 

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






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Re: why am I having missing fonts in FM8, and how to correct?

2008-08-18 Thread Peter Gold
Hi, Charlie:

You may have noticed that FM has no Print Preview option. This is
because FM's on-screen view is (nearly) WYIWIG, and has been going
back many versions.

FM does this by looking at the font names listed in the
currently-selected printer's support file(s). You may have noticed
that FM displays a message - Document has changed. Font appearance may
be affected - when you change printers.

So, two simple causes of the missing font message are:

* Not having the fonts installed on the computer or on the hard drive
of the selected printer or in the printers permanent memory.

* Having the fonts in one of these places, but the currently-selected
printer doesn't recognize them.

One more-complex-but-simple cause is opening a file created on FM on a
Macintosh on a Windows computer. (Yes, there's a FM for Mac, but it's
version 7.0, and it only runs on Mac OS before OS X, or Mac's Classic
pre-OS X emulation.) There's nothing wrong with Mac FM files on a PC,
but there some apparently-identical font names differ in their
internal font names between platforms.

For details, look for Multiple_Platforms.pdf in the Documents
subdirectory of FM8's FrameMaker installation directory, or in the
OnlineManuals directory of pre-FM8 releases.

There's a free utility, SetPrint, that selects a specified printer as
the default printer when you launch FM, then restores the
previously-selected printer as default when you quit FM.
www.sundorne.com

HTH

On Fri, Aug 15, 2008 at 7:11 PM, Charlie Kyle
<[EMAIL PROTECTED]> wrote:
> I am also a font simpleton (I hesitate to use the word ignoramus because
> I certainly haven't "ignored" font issues. But "wayback" in the 90s I
> realized that scaling fonts was a nastier job than scaling fish and the
> font wars between Apple and the Softies and Adobe stunk.) I'm a pacifist
> and a low intermediate FM 8.0 user and would also appreciate some
> straight forward information on fonts and FM. Even some links to
> relevant info would be very much appreciated. A couple weeks ago I
> opened some FM docs for updating and received the "Missing fonts"
> message. I looked in the online help and the FrameMaker 7 reference from
> Scriptorium, but I couldn't find a quick way to determine the names of
> the missing fonts. When FM produces the "missing fonts" message, does it
> know what fonts are missing or does it just know it can't find them?
>
> Thanks,
> Charlie Kyle
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RE: why am I having missing fonts in FM8, and how to correct?

2008-08-18 Thread Charlie Kyle
I am also a font simpleton (I hesitate to use the word ignoramus because
I certainly haven't "ignored" font issues. But "wayback" in the 90s I
realized that scaling fonts was a nastier job than scaling fish and the
font wars between Apple and the Softies and Adobe stunk.) I'm a pacifist
and a low intermediate FM 8.0 user and would also appreciate some
straight forward information on fonts and FM. Even some links to
relevant info would be very much appreciated. A couple weeks ago I
opened some FM docs for updating and received the "Missing fonts"
message. I looked in the online help and the FrameMaker 7 reference from
Scriptorium, but I couldn't find a quick way to determine the names of
the missing fonts. When FM produces the "missing fonts" message, does it
know what fonts are missing or does it just know it can't find them?

Thanks,
Charlie Kyle

-Original Message-
From: John Sgammato [mailto:[EMAIL PROTECTED] 
Sent: Thursday, August 14, 2008 1:15 PM
To: [EMAIL PROTECTED]; [EMAIL PROTECTED]; framers@lists.frameusers.com
Subject: RE: why am I having missing fonts in FM8, and how to correct?

>I apologize for my clear ignorance on the topic of fonts. 

You're not the only ignorant one here. It sure would be nice if somebody
knowledgeable were to pen a comprehensive article on the subject of font
types and FM for Intercom. But I am certianly not knowledgeable in the
subject; like many of us, I stick with what I know and hope nothing goes
wrong.

john

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RE: why am I having missing fonts in FM8, and how to correct?

2008-08-14 Thread John Sgammato
>I apologize for my clear ignorance on the topic of fonts. 

You're not the only ignorant one here. It sure would be nice if somebody
knowledgeable were to pen a comprehensive article on the subject of font
types and FM for Intercom. But I am certianly not knowledgeable in the
subject; like many of us, I stick with what I know and hope nothing goes
wrong.

john
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Re: why am I having missing fonts in FM8, and how to correct?

2008-08-14 Thread ActionA
 
Hi Dov,
 
Thanks for responding. I apologize for my clear ignorance on the topic of  
fonts. I feel better now that I can safely use the fonts I have with Frame  8.
 
Thanks,
Nancy Adams
 
 
In a message dated 8/14/2008 12:56:25 P.M. Eastern Daylight Time,  
[EMAIL PROTECTED] writes:

Nancy,

I absolutely did NOT say than any fonts are being  "translated" either in the
background or otherwise. FrameMaker uses Type 1  fonts (please stop using the
term "PostScript fonts" - it means nothing  since by definition, TrueType 
fonts
are every bit as much "PostScript  fonts" as are Type 1 fonts) directly 
mapping
the glyphs in such fonts to  Unicode. The same type of mapping occurs with
TrueType fonts and OpenType  fonts.

You continue to use FrameMaker with Type 1 fonts the same way  you did in the 
past.

The only problem that I am aware of is where Type  1 fonts that had strange,
undocumented encodings are mapped into Unicode.  This is also a problem with 
every
other Adobe application as well.  (Example, mapping the Hebrew alphabet into 
the
Latin A through Z in a font  for ease of keying. That is impossible for any 
Unicode-
based application  to effectively deal with.)

-  Dov

> -Original Message-
> From: [EMAIL PROTECTED]  [mailto:[EMAIL PROTECTED]
> Sent: Thursday, August 14, 2008 6:35  AM
> To: Dov Isaacs; framers@lists.frameusers.com
> Subject: Re:  why am I having missing fonts in FM8, and how to correct?
>
>  Hi,
>
> Would you be willing to clarify this for the font novice?  From what I read 
into your statement, it
> appears that Type 1 fonts  (the old Adobe PS fonts) are being translated in 
the background into
>  Unicode. Is that accurate? Is there anything special I need to do? Or, can 
I  just go on to use Frame
> and the fonts I have (a combination of PS and  TrueType fonts) just the way 
I always have?
>
> Thanks,
>  Nancy Adams
>
> In a message dated 8/14/2008 1:28:56 A.M. Eastern  Daylight Time, 
[EMAIL PROTECTED] writes:
> FrameMaker 8 continues to  support use of Type 1 fonts (I assume that is
> what you mean by "PS  fonts") as well as TrueType and OpenType fonts. The
> character set of  the Type 1 fonts are mapped into Unicode.
>
> You don't say what  type of "font errors" you are getting (missing fonts?
> mismapped  characters? What?). If you provide some specific information
> including  the exact font names, source of such fonts, etc. and perhaps
> a sample  document, we could perhaps better analyze the problem you are
>  experiencing and offer some assistance.
>
>   - Dov
>
> > -Original Message-
>  > From: [EMAIL PROTECTED]
> > Sent: Wednesday, August 13,  2008 7:55 PM
> >
> > Hello:
> >
> > I know  FM8 uses unicode, rather than PS fonts as before, but in an entire
>  > group of 10+ writers, some of us are getting font errors, and some  are
> > not, now that we're all using the ATCS.
> >
>  > Further, many of the errors are for things like Helvetica, which is  
there
> > anyway!
> >
> > Is there a pointer to an  explanation of why this is happening, and how to
> > fix the  problem?  Sorry if this is already covered, but I couldn't locate
>  > it in the framers archives.
> >
> >
> > Kanti  Mann


 



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RE: why am I having missing fonts in FM8, and how to correct?

2008-08-14 Thread Dov Isaacs
Nancy,

I absolutely did NOT say than any fonts are being "translated" either in the
background or otherwise. FrameMaker uses Type 1 fonts (please stop using the
term "PostScript fonts" - it means nothing since by definition, TrueType fonts
are every bit as much "PostScript fonts" as are Type 1 fonts) directly mapping
the glyphs in such fonts to Unicode. The same type of mapping occurs with
TrueType fonts and OpenType fonts.

You continue to use FrameMaker with Type 1 fonts the same way you did in the 
past.

The only problem that I am aware of is where Type 1 fonts that had strange,
undocumented encodings are mapped into Unicode. This is also a problem with 
every
other Adobe application as well. (Example, mapping the Hebrew alphabet into the
Latin A through Z in a font for ease of keying. That is impossible for any 
Unicode-
based application to effectively deal with.)

- Dov

> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
> Sent: Thursday, August 14, 2008 6:35 AM
> To: Dov Isaacs; framers@lists.frameusers.com
> Subject: Re: why am I having missing fonts in FM8, and how to correct?
>
> Hi,
>
> Would you be willing to clarify this for the font novice? From what I read 
> into your statement, it
> appears that Type 1 fonts (the old Adobe PS fonts) are being translated in 
> the background into
> Unicode. Is that accurate? Is there anything special I need to do? Or, can I 
> just go on to use Frame
> and the fonts I have (a combination of PS and TrueType fonts) just the way I 
> always have?
>
> Thanks,
> Nancy Adams
>
> In a message dated 8/14/2008 1:28:56 A.M. Eastern Daylight Time, [EMAIL 
> PROTECTED] writes:
> FrameMaker 8 continues to support use of Type 1 fonts (I assume that is
> what you mean by "PS fonts") as well as TrueType and OpenType fonts. The
> character set of the Type 1 fonts are mapped into Unicode.
>
> You don't say what type of "font errors" you are getting (missing fonts?
> mismapped characters? What?). If you provide some specific information
> including the exact font names, source of such fonts, etc. and perhaps
> a sample document, we could perhaps better analyze the problem you are
> experiencing and offer some assistance.
>
> - Dov
>
> > -Original Message-
> > From: [EMAIL PROTECTED]
> > Sent: Wednesday, August 13, 2008 7:55 PM
> >
> > Hello:
> >
> > I know FM8 uses unicode, rather than PS fonts as before, but in an entire
> > group of 10+ writers, some of us are getting font errors, and some are
> > not, now that we're all using the ATCS.
> >
> > Further, many of the errors are for things like Helvetica, which is there
> > anyway!
> >
> > Is there a pointer to an explanation of why this is happening, and how to
> > fix the problem?  Sorry if this is already covered, but I couldn't locate
> > it in the framers archives.
> >
> >
> > Kanti Mann
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Re: why am I having missing fonts in FM8, and how to correct?

2008-08-14 Thread Stuart Rogers
[EMAIL PROTECTED] wrote:
> Hello: 
> 
> I know FM8 uses unicode, rather than PS fonts as before, but in an entire 
> group of 10+ writers, some of us are getting font errors, and some are 
> not, now that we're all using the ATCS. 
> 
> Further, many of the errors are for things like Helvetica, which is there 
> anyway!
> 


More details, as requested by Dov, would be extremely helpful.  In the 
meantime:  do all of your installations have the Adobe PDF printer 
driver set as default, or do some of them have a physical printer set as 
default?  Physical printers' drivers often report their resident fonts 
to the operating system, which then treats them as though they are 
locally installed.  That can cause font errors in FM.

HTH,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

PLES RING IF AN RNSER IS REQIRD. PLEZ CNOKE IF AN RNSR IS
NOT REQUID.

--Owl
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Re: why am I having missing fonts in FM8, and how to correct?

2008-08-14 Thread ActionA
 
Hi,
 
Would you be willing to clarify this for the font novice? From what I read  
into your statement, it appears that Type 1 fonts (the old Adobe PS fonts) are  
being translated in the background into Unicode. Is that accurate? Is there  
anything special I need to do? Or, can I just go on to use Frame and the fonts 
I  have (a combination of PS and TrueType fonts) just the way I always have?
 
Thanks,
Nancy Adams
 
In a message dated 8/14/2008 1:28:56 A.M. Eastern Daylight Time,  
[EMAIL PROTECTED] writes:

FrameMaker 8 continues to support use of Type 1 fonts (I assume that  is
what you mean by "PS fonts") as well as TrueType and OpenType fonts.  The
character set of the Type 1 fonts are mapped into Unicode.

You  don't say what type of "font errors" you are getting (missing  fonts?
mismapped characters? What?). If you provide some specific  information
including the exact font names, source of such fonts, etc. and  perhaps
a sample document, we could perhaps better analyze the problem you  are
experiencing and offer some assistance.

- Dov

> -Original Message-
> From:  [EMAIL PROTECTED]
> Sent: Wednesday, August 13, 2008 7:55  PM
>
> Hello:
>
> I know FM8 uses unicode, rather than  PS fonts as before, but in an entire
> group of 10+ writers, some of us  are getting font errors, and some are
> not, now that we're all using  the ATCS.
>
> Further, many of the errors are for things like  Helvetica, which is there
> anyway!
>
> Is there a pointer  to an explanation of why this is happening, and how to
> fix the  problem?  Sorry if this is already covered, but I couldn't locate
>  it in the framers archives.
>
>
> Kanti  Mann
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RE: why am I having missing fonts in FM8, and how to correct?

2008-08-13 Thread Dov Isaacs
FrameMaker 8 continues to support use of Type 1 fonts (I assume that is
what you mean by "PS fonts") as well as TrueType and OpenType fonts. The
character set of the Type 1 fonts are mapped into Unicode.

You don't say what type of "font errors" you are getting (missing fonts?
mismapped characters? What?). If you provide some specific information
including the exact font names, source of such fonts, etc. and perhaps
a sample document, we could perhaps better analyze the problem you are
experiencing and offer some assistance.

- Dov

> -Original Message-
> From: [EMAIL PROTECTED]
> Sent: Wednesday, August 13, 2008 7:55 PM
>
> Hello:
>
> I know FM8 uses unicode, rather than PS fonts as before, but in an entire
> group of 10+ writers, some of us are getting font errors, and some are
> not, now that we're all using the ATCS.
>
> Further, many of the errors are for things like Helvetica, which is there
> anyway!
>
> Is there a pointer to an explanation of why this is happening, and how to
> fix the problem?  Sorry if this is already covered, but I couldn't locate
> it in the framers archives.
>
>
> Kanti Mann
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