RE: Remote Desktop and FrameMaker

2009-09-14 Thread Brabson, Michelle
All-

From the information available to me, the source of our problem is our network 
connections and their interference with our ability to use Remote Desktop 
properly. Our IT department is addressing the problem. Thanks immensely for 
the many responses.

Michelle


__

Michelle Brabson * Technical Production Manager * SunGard Higher Education * 4 
Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400 * 
michelle.brab...@sungardhe.com * www.sungardhe.com

 Please consider the environment before printing this message.

-Original Message-
From: Catherine Woods [mailto:catw...@telus.net] 
Sent: Thursday, September 10, 2009 8:52 PM
To: Brabson, Michelle; framers@lists.frameusers.com
Cc: Dressner, Elizabeth
Subject: RE: Remote Desktop and FrameMaker

I was using FrameMaker with remote desktop today. It was fine as far as I
could tell.

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Brabson, Michelle
Sent: Wednesday, August 26, 2009 8:28 AM
To: framers@lists.frameusers.com
Cc: Dressner, Elizabeth
Subject: Remote Desktop and FrameMaker

Hi--

Does anyone know if FrameMaker works with Remote Desktop? I have this set up
and I find that several files I work with blow up. I do not have this
problem on other configurations, that is, not using Remote Desktop. I am on
FrameMaker 7.2.

Any help is appreciated!

Michelle


__

Michelle Brabson * Technical Production Manager * SunGard Higher Education *
4 Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400
* michelle.brab...@sungardhe.com * www.sungardhe.com

 Please consider the environment before printing this message.

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Remote Desktop and FrameMaker

2009-09-14 Thread Brabson, Michelle
All-

>From the information available to me, the source of our problem is our network 
>connections and their interference with our ability to use Remote Desktop 
>properly. Our IT department is addressing the problem. Thanks immensely for 
>the many responses.

Michelle


__

Michelle Brabson * Technical Production Manager * SunGard Higher Education * 4 
Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400 * 
Michelle.Brabson at sungardhe.com * www.sungardhe.com

 Please consider the environment before printing this message.

-Original Message-
From: Catherine Woods [mailto:catw...@telus.net] 
Sent: Thursday, September 10, 2009 8:52 PM
To: Brabson, Michelle; framers at lists.frameusers.com
Cc: Dressner, Elizabeth
Subject: RE: Remote Desktop and FrameMaker

I was using FrameMaker with remote desktop today. It was fine as far as I
could tell.

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Brabson, Michelle
Sent: Wednesday, August 26, 2009 8:28 AM
To: framers at lists.frameusers.com
Cc: Dressner, Elizabeth
Subject: Remote Desktop and FrameMaker

Hi--

Does anyone know if FrameMaker works with Remote Desktop? I have this set up
and I find that several files I work with blow up. I do not have this
problem on other configurations, that is, not using Remote Desktop. I am on
FrameMaker 7.2.

Any help is appreciated!

Michelle


__

Michelle Brabson * Technical Production Manager * SunGard Higher Education *
4 Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400
* Michelle.Brabson at sungardhe.com * www.sungardhe.com

 Please consider the environment before printing this message.

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RE: Remote Desktop and FrameMaker

2009-09-11 Thread Reid Gray
I regularly use Frame remotely from various platforms with decent results.  
Application-wise it is pretty solid. Mostly, I use it over a local area network 
or across two centrally located LANs with one switch between them.  How many 
'hops' you have in between your desktop and remote machine, chapter size, how 
fast you scroll through your book, can play a big factor as well.
 
I have used Frame 7 and 8 running on Windows and Frame 8 running on Solaris 
(remote machine)
 by way of Windows Remote Desktop and rdesktop (Linux) (local or 'desktop' 
machine)
 
The only thing I have noticed is that the copy or ctrl+C command does not 
always buffer consistently between the remote and the desktop machine (Linux).  
I would use this for instance if I have some source material on the desktop I 
want to paste into my FrameMaker doc open on the remote machine.
 
I've also noticed that hex key codes don't work when trying to type special 
characters using the number pad.  Normal shortcuts that use the qwerty 
characters work seamlessly. This might work if you use Windows Remote Desktop 
from a Windows machine rather than the rdesktop Linux variant.
 
If you have a good Network connection, which I do, that also helps things along.
 
The Solaris machine I use is a bit dated, and I use it mainly for doc build and 
check in using FrameScript. But rdesktop-ing to it works as far as I have seen.
 
HTH
 
Reid



From: framers-boun...@lists.frameusers.com on behalf of Catherine Woods
Sent: Thu 9/10/2009 8:52 PM
To: 'Brabson, Michelle'; framers@lists.frameusers.com
Cc: 'Dressner, Elizabeth'
Subject: RE: Remote Desktop and FrameMaker



I was using FrameMaker with remote desktop today. It was fine as far as I
could tell.

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Brabson, Michelle
Sent: Wednesday, August 26, 2009 8:28 AM
To: framers@lists.frameusers.com
Cc: Dressner, Elizabeth
Subject: Remote Desktop and FrameMaker

Hi--

Does anyone know if FrameMaker works with Remote Desktop? I have this set up
and I find that several files I work with blow up. I do not have this
problem on other configurations, that is, not using Remote Desktop. I am on
FrameMaker 7.2.

Any help is appreciated!

Michelle


__

Michelle Brabson * Technical Production Manager * SunGard Higher Education *
4 Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400
* michelle.brab...@sungardhe.com * www.sungardhe.com

 Please consider the environment before printing this message.

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Remote Desktop and FrameMaker

2009-09-11 Thread Reid Gray
I regularly use Frame remotely from various platforms with decent results.  
Application-wise it is pretty solid. Mostly, I use it over a local area network 
or across two centrally located LANs with one switch between them.  How many 
'hops' you have in between your desktop and remote machine, chapter size, how 
fast you scroll through your book, can play a big factor as well.

I have used Frame 7 and 8 running on Windows and Frame 8 running on Solaris 
(remote machine)
 by way of Windows Remote Desktop and rdesktop (Linux) (local or 'desktop' 
machine)

The only thing I have noticed is that the copy or ctrl+C command does not 
always buffer consistently between the remote and the desktop machine (Linux).  
I would use this for instance if I have some source material on the desktop I 
want to paste into my FrameMaker doc open on the remote machine.

I've also noticed that hex key codes don't work when trying to type special 
characters using the number pad.  Normal shortcuts that use the qwerty 
characters work seamlessly. This might work if you use Windows Remote Desktop 
from a Windows machine rather than the rdesktop Linux variant.

If you have a good Network connection, which I do, that also helps things along.

The Solaris machine I use is a bit dated, and I use it mainly for doc build and 
check in using FrameScript. But rdesktop-ing to it works as far as I have seen.

HTH

Reid



From: framers-boun...@lists.frameusers.com on behalf of Catherine Woods
Sent: Thu 9/10/2009 8:52 PM
To: 'Brabson, Michelle'; framers at lists.frameusers.com
Cc: 'Dressner, Elizabeth'
Subject: RE: Remote Desktop and FrameMaker



I was using FrameMaker with remote desktop today. It was fine as far as I
could tell.

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Brabson, Michelle
Sent: Wednesday, August 26, 2009 8:28 AM
To: framers at lists.frameusers.com
Cc: Dressner, Elizabeth
Subject: Remote Desktop and FrameMaker

Hi--

Does anyone know if FrameMaker works with Remote Desktop? I have this set up
and I find that several files I work with blow up. I do not have this
problem on other configurations, that is, not using Remote Desktop. I am on
FrameMaker 7.2.

Any help is appreciated!

Michelle


__

Michelle Brabson * Technical Production Manager * SunGard Higher Education *
4 Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400
* Michelle.Brabson at sungardhe.com * www.sungardhe.com

 Please consider the environment before printing this message.

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RE: Remote Desktop and FrameMaker

2009-09-10 Thread Catherine Woods
I was using FrameMaker with remote desktop today. It was fine as far as I
could tell.

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Brabson, Michelle
Sent: Wednesday, August 26, 2009 8:28 AM
To: framers@lists.frameusers.com
Cc: Dressner, Elizabeth
Subject: Remote Desktop and FrameMaker

Hi--

Does anyone know if FrameMaker works with Remote Desktop? I have this set up
and I find that several files I work with blow up. I do not have this
problem on other configurations, that is, not using Remote Desktop. I am on
FrameMaker 7.2.

Any help is appreciated!

Michelle


__

Michelle Brabson * Technical Production Manager * SunGard Higher Education *
4 Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400
* michelle.brab...@sungardhe.com * www.sungardhe.com

 Please consider the environment before printing this message.

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Remote Desktop and FrameMaker

2009-09-10 Thread Catherine Woods
I was using FrameMaker with remote desktop today. It was fine as far as I
could tell.

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Brabson, Michelle
Sent: Wednesday, August 26, 2009 8:28 AM
To: framers at lists.frameusers.com
Cc: Dressner, Elizabeth
Subject: Remote Desktop and FrameMaker

Hi--

Does anyone know if FrameMaker works with Remote Desktop? I have this set up
and I find that several files I work with blow up. I do not have this
problem on other configurations, that is, not using Remote Desktop. I am on
FrameMaker 7.2.

Any help is appreciated!

Michelle


__

Michelle Brabson * Technical Production Manager * SunGard Higher Education *
4 Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400
* Michelle.Brabson at sungardhe.com * www.sungardhe.com

 Please consider the environment before printing this message.

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RE: Remote Desktop and FrameMaker

2009-09-08 Thread David Spreadbury
Michelle,
I have successfully launched and worked with FrameMaker 7.2 over a Remote
Desktop.

David Spreadbury
Sr. Technical Writer

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Brabson, Michelle
Sent: Wednesday, August 26, 2009 10:28 AM
To: framers@lists.frameusers.com
Cc: Dressner, Elizabeth
Subject: Remote Desktop and FrameMaker

Hi--

Does anyone know if FrameMaker works with Remote Desktop? I have this set up
and I find that several files I work with blow up. I do not have this
problem on other configurations, that is, not using Remote Desktop. I am on
FrameMaker 7.2.

Any help is appreciated!

Michelle


__

Michelle Brabson * Technical Production Manager * SunGard Higher Education *
4 Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400
* michelle.brab...@sungardhe.com * www.sungardhe.com

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Remote Desktop and FrameMaker

2009-09-08 Thread Brabson, Michelle
Hi--

Does anyone know if FrameMaker works with Remote Desktop? I have this set up 
and I find that several files I work with blow up. I do not have this problem 
on other configurations, that is, not using Remote Desktop. I am on FrameMaker 
7.2.

Any help is appreciated!

Michelle


__

Michelle Brabson * Technical Production Manager * SunGard Higher Education * 4 
Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400 * 
michelle.brab...@sungardhe.com * www.sungardhe.com

 Please consider the environment before printing this message.

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RE: Remote Desktop and FrameMaker

2009-09-08 Thread Owen, Clint
I frequently use the company VPN and Remote Desktop to take over my
office computer from home and work on FrameMaker files for up to a full
workday with no problems.

Clint 


Clinton Owen | Senior Technical Writer | Crane Aerospace  Electronics |
Telephone: +1 425-743-8674 | Fax: +1 425-743-8113


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Brabson,
Michelle
Sent: Wednesday, August 26, 2009 8:28 AM
To: framers@lists.frameusers.com
Cc: Dressner, Elizabeth
Subject: Remote Desktop and FrameMaker

Hi--

Does anyone know if FrameMaker works with Remote Desktop? I have this
set up and I find that several files I work with blow up. I do not have
this problem on other configurations, that is, not using Remote Desktop.
I am on FrameMaker 7.2.

Any help is appreciated!

Michelle


__

Michelle Brabson * Technical Production Manager * SunGard Higher
Education * 4 Country View Road, Malvern, PA 19355 * Tel 610-578-5040 *
Fax 610-578-5400 * michelle.brab...@sungardhe.com * www.sungardhe.com

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RE: Remote Desktop and FrameMaker

2009-09-08 Thread Combs, Richard
Ah, the list seems to be back. I'll resend this for the benefit of the
archives. 

Brabson, Michelle wrote:
 
 Does anyone know if FrameMaker works with Remote Desktop? I have this
set
 up and I find that several files I work with blow up. I do not have
this
 problem on other configurations, that is, not using Remote Desktop. I
am on
 FrameMaker 7.2.

Fairly regularly, I take home a laptop that I can connect to the corp.
network via VPN. I then use Remote Desktop to work on my main PC at the
office. I've run FM 7.2 that way any number of times and never had a
problem. I wouldn't expect to -- it seems to me that FM (or any program
running on a PC to which you've connected via Remote Desktop) shouldn't
even know that its mouse and keyboard input are coming from elsewhere.


What do you mean by files blow up? Are the files on the PC to which
you're connecting, or are they on a network server? From where and with
what bandwidth are you connecting? A Remote Desktop session unavoidably
induces some delays as data is sent to and from the connecting PC (the
worst being screen refreshes). If there are also delays because the FM
files are elsewhere on the network, maybe you're encountering some weird
timing issues. 

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






 
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Remote Desktop and FrameMaker

2009-09-08 Thread David Spreadbury
Michelle,
I have successfully launched and worked with FrameMaker 7.2 over a Remote
Desktop.

David Spreadbury
Sr. Technical Writer

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Brabson, Michelle
Sent: Wednesday, August 26, 2009 10:28 AM
To: framers at lists.frameusers.com
Cc: Dressner, Elizabeth
Subject: Remote Desktop and FrameMaker

Hi--

Does anyone know if FrameMaker works with Remote Desktop? I have this set up
and I find that several files I work with blow up. I do not have this
problem on other configurations, that is, not using Remote Desktop. I am on
FrameMaker 7.2.

Any help is appreciated!

Michelle


__

Michelle Brabson * Technical Production Manager * SunGard Higher Education *
4 Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400
* Michelle.Brabson at sungardhe.com * www.sungardhe.com

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Remote Desktop and FrameMaker

2009-09-08 Thread Combs, Richard
Ah, the list seems to be back. I'll resend this for the benefit of the
archives. 

Brabson, Michelle wrote:

> Does anyone know if FrameMaker works with Remote Desktop? I have this
set
> up and I find that several files I work with blow up. I do not have
this
> problem on other configurations, that is, not using Remote Desktop. I
am on
> FrameMaker 7.2.

Fairly regularly, I take home a laptop that I can connect to the corp.
network via VPN. I then use Remote Desktop to work on my main PC at the
office. I've run FM 7.2 that way any number of times and never had a
problem. I wouldn't expect to -- it seems to me that FM (or any program
running on a PC to which you've connected via Remote Desktop) shouldn't
even "know" that its mouse and keyboard input are coming from elsewhere.


What do you mean by files "blow up"? Are the files on the PC to which
you're connecting, or are they on a network server? From where and with
what bandwidth are you connecting? A Remote Desktop session unavoidably
induces some delays as data is sent to and from the connecting PC (the
worst being screen refreshes). If there are also delays because the FM
files are elsewhere on the network, maybe you're encountering some weird
timing issues. 

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--









Remote Desktop and FrameMaker

2009-09-08 Thread Owen, Clint
I frequently use the company VPN and Remote Desktop to take over my
office computer from home and work on FrameMaker files for up to a full
workday with no problems.

Clint 


Clinton Owen | Senior Technical Writer | Crane Aerospace & Electronics |
Telephone: +1 425-743-8674 | Fax: +1 425-743-8113


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Brabson,
Michelle
Sent: Wednesday, August 26, 2009 8:28 AM
To: framers at lists.frameusers.com
Cc: Dressner, Elizabeth
Subject: Remote Desktop and FrameMaker

Hi--

Does anyone know if FrameMaker works with Remote Desktop? I have this
set up and I find that several files I work with blow up. I do not have
this problem on other configurations, that is, not using Remote Desktop.
I am on FrameMaker 7.2.

Any help is appreciated!

Michelle


__

Michelle Brabson * Technical Production Manager * SunGard Higher
Education * 4 Country View Road, Malvern, PA 19355 * Tel 610-578-5040 *
Fax 610-578-5400 * Michelle.Brabson at sungardhe.com * www.sungardhe.com

 Please consider the environment before printing this message.

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Remote Desktop and FrameMaker

2009-08-26 Thread Brabson, Michelle
Hi--

Does anyone know if FrameMaker works with Remote Desktop? I have this set up 
and I find that several files I work with blow up. I do not have this problem 
on other configurations, that is, not using Remote Desktop. I am on FrameMaker 
7.2.

Any help is appreciated!

Michelle


__

Michelle Brabson * Technical Production Manager * SunGard Higher Education * 4 
Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400 * 
Michelle.Brabson at sungardhe.com * www.sungardhe.com

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