RE: Some links in PDF don't work

2011-06-13 Thread Beverly Robinson
Thanks, Stuart, for your suggestions, but neither creating named destinations 
nor having all book files open made a difference. I admit I didn't spend much 
time experimenting with Distiller settings, but the first thing I tried didn't 
produce working links. And by that time one of my colleagues took a chapter 
file back to .txt and reapplied the styles, resulting in a chapter that had 
working links. So that's what we'll be doing with this book.

Thanks for trying to help,
Beverly 

-Original Message-
From: Stuart Rogers [mailto:srog...@phoenix-geophysics.com] 
Sent: Wednesday, June 08, 2011 4:13 PM
To: Beverly Robinson
Cc: Post Framers
Subject: Re: Some links in PDF don't work

On 08/06/2011 2:41 PM, Beverly Robinson wrote:
 Windows XP SP3, TCS2 (FrameMaker 9.0p255, Acrobat Extended Pro 9.4.4,
 Distiller 9.4.2220), FrameMaker 8.0p277

 Our service manuals have a main TOC and chapter TOCs on the first
 page of each chapter. The chapter TOC is generated by selecting
 Special | Table of Contents and then inserting the resulting .TOC
 file by reference into the first page of the chapter file.

 The problem book was started in English FrameMaker v8, saved back to
 v7 to use as boilerplate in French FrameMaker v7. When the files were
 returned to us in the US, we opened them in FrameMaker v8 again and
 added the book and chapter TOCs. When we make a PDF of the book using
 the Standard .joboptions file, the first three chapters have
 relative links that don't work while the other two chapters have
 working links. This is true for both the book TOC and the chapter
 TOCs.

 By relative links I mean that, in Acrobat Pro Extended with the
 Links tool selected, selecting a link and then pressing Ctrl+I and
 clicking the Actions tab displays similar to the following: Actions:
 Go to a page in another document File: c:\[folder name]\[chapter file
 name.pdf] Destination name: G1044809 Where the folder name is the
 working folder for the book. There is no chapter file name.pdf in
 that folder (which is probably why nothing happens). For TOC links
 that _do_ work, the Action is Go to a page in this document.

 By don't work I mean that left-clicking a link does not move to a
 different page of the PDF.

Make sure you've turned on Create Named Destinations For All Paragraphs 
in the Links tab of the PDF setup dialog.

Cross-file links can point to different targets depending on whether 
files are open or closed at the time of creation; I wonder if that has 
something to do with your problem.  Make sure your book and all its 
chapters are open, but that the chapter TOC files are closed when you 
create the book.pdf.


 When we try to make the PDF from FrameMaker 9 we get an error message
 in Distiller: Adobe PDF Settings file read error in PDFX4
 2008.joboptions: /CheckCompliance out of range We can't find that
 .joboptions file anywhere on our hard drive. Searching for
 joboptions in a MIF of a chapter file found only the
 Standard.joboptions that we specify when making the PDF.

This may be a second problem unrelated to the links issue.

On my similar set-up, the path is:
C:\Documents and Settings\All Users\Application Data\Adobe\Adobe 
PDF\Settings\PDFX4 2008.joboptions

I think that file might get called by Distiller in the background as a 
result of your own joboptions setting for General  File Options  
Compatibility, and/or Standards  Standards Reporting and Compliance. 
Experiment with those?



HTH,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
NOTICE – This message and any attachment(s) are for authorized use by the 
intended recipient(s) only and may contain privileged or confidential 
information.  Unless you are an intended recipient, you may not use, copy, 
retain, or disclose to anyone any information contained in this message and any 
attachment(s).  If you are not an intended recipient of this message, please 
immediately contact the sender and delete this message and any attachment(s).

___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


Some links in PDF don't work

2011-06-13 Thread Beverly Robinson
Thanks, Stuart, for your suggestions, but neither creating named destinations 
nor having all book files open made a difference. I admit I didn't spend much 
time experimenting with Distiller settings, but the first thing I tried didn't 
produce working links. And by that time one of my colleagues took a chapter 
file back to .txt and reapplied the styles, resulting in a chapter that had 
working links. So that's what we'll be doing with this book.

Thanks for trying to help,
Beverly 

-Original Message-
From: Stuart Rogers [mailto:srog...@phoenix-geophysics.com] 
Sent: Wednesday, June 08, 2011 4:13 PM
To: Beverly Robinson
Cc: Post Framers
Subject: Re: Some links in PDF don't work

On 08/06/2011 2:41 PM, Beverly Robinson wrote:
> Windows XP SP3, TCS2 (FrameMaker 9.0p255, Acrobat Extended Pro 9.4.4,
> Distiller 9.4.2220), FrameMaker 8.0p277
>
> Our service manuals have a main TOC and chapter TOCs on the first
> page of each chapter. The chapter TOC is generated by selecting
> Special | Table of Contents and then inserting the resulting .TOC
> file by reference into the first page of the chapter file.
>
> The problem book was started in English FrameMaker v8, saved back to
> v7 to use as boilerplate in French FrameMaker v7. When the files were
> returned to us in the US, we opened them in FrameMaker v8 again and
> added the book and chapter TOCs. When we make a PDF of the book using
> the "Standard" .joboptions file, the first three chapters have
> relative links that don't work while the other two chapters have
> working links. This is true for both the book TOC and the chapter
> TOCs.
>
> By "relative links" I mean that, in Acrobat Pro Extended with the
> Links tool selected, selecting a link and then pressing Ctrl+I and
> clicking the Actions tab displays similar to the following: Actions:
> Go to a page in another document File: c:\[folder name]\[chapter file
> name.pdf] Destination name: G1044809 Where the folder name is the
> working folder for the book. There is no "chapter file name.pdf" in
> that folder (which is probably why nothing happens). For TOC links
> that _do_ work, the Action is "Go to a page in this document."
>
> By "don't work" I mean that left-clicking a link does not move to a
> different page of the PDF.

Make sure you've turned on Create Named Destinations For All Paragraphs 
in the Links tab of the PDF setup dialog.

Cross-file links can point to different targets depending on whether 
files are open or closed at the time of creation; I wonder if that has 
something to do with your problem.  Make sure your book and all its 
chapters are open, but that the chapter TOC files are closed when you 
create the book.pdf.

>
> When we try to make the PDF from FrameMaker 9 we get an error message
> in Distiller: Adobe PDF Settings file read error in PDFX4
> 2008.joboptions: /CheckCompliance out of range We can't find that
> .joboptions file anywhere on our hard drive. Searching for
> "joboptions" in a MIF of a chapter file found only the
> Standard.joboptions that we specify when making the PDF.

This may be a second problem unrelated to the links issue.

On my similar set-up, the path is:
C:\Documents and Settings\All Users\Application Data\Adobe\Adobe 
PDF\Settings\PDFX4 2008.joboptions

I think that file might get called by Distiller in the background as a 
result of your own joboptions setting for General > File Options > 
Compatibility, and/or Standards > Standards Reporting and Compliance. 
Experiment with those?



HTH,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
NOTICE ? This message and any attachment(s) are for authorized use by the 
intended recipient(s) only and may contain privileged or confidential 
information.  Unless you are an intended recipient, you may not use, copy, 
retain, or disclose to anyone any information contained in this message and any 
attachment(s).  If you are not an intended recipient of this message, please 
immediately contact the sender and delete this message and any attachment(s).



Some links in PDF don't work

2011-06-08 Thread Beverly Robinson
Windows XP SP3, TCS2 (FrameMaker 9.0p255, Acrobat Extended Pro 9.4.4, Distiller 
9.4.2220), FrameMaker 8.0p277

Our service manuals have a main TOC and chapter TOCs on the first page of each 
chapter. The chapter TOC is generated by selecting Special | Table of Contents 
and then inserting the resulting .TOC file by reference into the first page of 
the chapter file.

The problem book was started in English FrameMaker v8, saved back to v7 to use 
as boilerplate in French FrameMaker v7. When the files were returned to us in 
the US, we opened them in FrameMaker v8 again and added the book and chapter 
TOCs. When we make a PDF of the book using the Standard .joboptions file, the 
first three chapters have relative links that don't work while the other two 
chapters have working links. This is true for both the book TOC and the chapter 
TOCs.

By relative links I mean that, in Acrobat Pro Extended with the Links tool 
selected, selecting a link and then pressing Ctrl+I and clicking the Actions 
tab displays similar to the following:
   Actions: Go to a page in another document
   File: c:\[folder name]\[chapter file name.pdf]
   Destination name: G1044809
Where the folder name is the working folder for the book. There is no chapter 
file name.pdf in that folder (which is probably why nothing happens). For TOC 
links that _do_ work, the Action is Go to a page in this document.

By don't work I mean that left-clicking a link does not move to a different 
page of the PDF.

When we try to make the PDF from FrameMaker 9 we get an error message in 
Distiller: 
   Adobe PDF Settings file read error in PDFX4 2008.joboptions:
   /CheckCompliance out of range
We can't find that .joboptions file anywhere on our hard drive. Searching for 
joboptions in a MIF of a chapter file found only the Standard.joboptions that 
we specify when making the PDF.

We _can_ make a PDF from FrameMaker 8, but with the non-functioning link 
problems described above.

We tried MIF-washing the problem chapters but that didn't fix any of the 
problems. We tried removing the chapter TOC from one of the chapter files, but 
links in the book TOC still weren't functioning correctly. The results are the 
same whether we create the PDF by the 1-step or 2-step process.

My bag of tricks is empty. Any help you can give will be greatly appreciated. 
Please reply to me as well as the list because I'm on digest and won't get the 
next one until after lunch tomorrow.

Thank you,
Beverly


NOTICE – This message and any attachment(s) are for authorized use by the 
intended recipient(s) only and may contain privileged or confidential 
information.  Unless you are an intended recipient, you may not use, copy, 
retain, or disclose to anyone any information contained in this message and any 
attachment(s).  If you are not an intended recipient of this message, please 
immediately contact the sender and delete this message and any attachment(s).

___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


Re: Some links in PDF don't work

2011-06-08 Thread Stuart Rogers

On 08/06/2011 2:41 PM, Beverly Robinson wrote:

Windows XP SP3, TCS2 (FrameMaker 9.0p255, Acrobat Extended Pro 9.4.4,
Distiller 9.4.2220), FrameMaker 8.0p277

Our service manuals have a main TOC and chapter TOCs on the first
page of each chapter. The chapter TOC is generated by selecting
Special | Table of Contents and then inserting the resulting .TOC
file by reference into the first page of the chapter file.

The problem book was started in English FrameMaker v8, saved back to
v7 to use as boilerplate in French FrameMaker v7. When the files were
returned to us in the US, we opened them in FrameMaker v8 again and
added the book and chapter TOCs. When we make a PDF of the book using
the Standard .joboptions file, the first three chapters have
relative links that don't work while the other two chapters have
working links. This is true for both the book TOC and the chapter
TOCs.

By relative links I mean that, in Acrobat Pro Extended with the
Links tool selected, selecting a link and then pressing Ctrl+I and
clicking the Actions tab displays similar to the following: Actions:
Go to a page in another document File: c:\[folder name]\[chapter file
name.pdf] Destination name: G1044809 Where the folder name is the
working folder for the book. There is no chapter file name.pdf in
that folder (which is probably why nothing happens). For TOC links
that _do_ work, the Action is Go to a page in this document.

By don't work I mean that left-clicking a link does not move to a
different page of the PDF.


Make sure you've turned on Create Named Destinations For All Paragraphs 
in the Links tab of the PDF setup dialog.


Cross-file links can point to different targets depending on whether 
files are open or closed at the time of creation; I wonder if that has 
something to do with your problem.  Make sure your book and all its 
chapters are open, but that the chapter TOC files are closed when you 
create the book.pdf.




When we try to make the PDF from FrameMaker 9 we get an error message
in Distiller: Adobe PDF Settings file read error in PDFX4
2008.joboptions: /CheckCompliance out of range We can't find that
.joboptions file anywhere on our hard drive. Searching for
joboptions in a MIF of a chapter file found only the
Standard.joboptions that we specify when making the PDF.


This may be a second problem unrelated to the links issue.

On my similar set-up, the path is:
C:\Documents and Settings\All Users\Application Data\Adobe\Adobe 
PDF\Settings\PDFX4 2008.joboptions


I think that file might get called by Distiller in the background as a 
result of your own joboptions setting for General  File Options  
Compatibility, and/or Standards  Standards Reporting and Compliance. 
Experiment with those?




HTH,

--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


Some links in PDF don't work

2011-06-08 Thread Beverly Robinson
Windows XP SP3, TCS2 (FrameMaker 9.0p255, Acrobat Extended Pro 9.4.4, Distiller 
9.4.2220), FrameMaker 8.0p277

Our service manuals have a main TOC and chapter TOCs on the first page of each 
chapter. The chapter TOC is generated by selecting Special | Table of Contents 
and then inserting the resulting .TOC file by reference into the first page of 
the chapter file.

The problem book was started in English FrameMaker v8, saved back to v7 to use 
as boilerplate in French FrameMaker v7. When the files were returned to us in 
the US, we opened them in FrameMaker v8 again and added the book and chapter 
TOCs. When we make a PDF of the book using the "Standard" .joboptions file, the 
first three chapters have relative links that don't work while the other two 
chapters have working links. This is true for both the book TOC and the chapter 
TOCs.

By "relative links" I mean that, in Acrobat Pro Extended with the Links tool 
selected, selecting a link and then pressing Ctrl+I and clicking the Actions 
tab displays similar to the following:
   Actions: Go to a page in another document
   File: c:\[folder name]\[chapter file name.pdf]
   Destination name: G1044809
Where the folder name is the working folder for the book. There is no "chapter 
file name.pdf" in that folder (which is probably why nothing happens). For TOC 
links that _do_ work, the Action is "Go to a page in this document."

By "don't work" I mean that left-clicking a link does not move to a different 
page of the PDF.

When we try to make the PDF from FrameMaker 9 we get an error message in 
Distiller: 
   Adobe PDF Settings file read error in PDFX4 2008.joboptions:
   /CheckCompliance out of range
We can't find that .joboptions file anywhere on our hard drive. Searching for 
"joboptions" in a MIF of a chapter file found only the Standard.joboptions that 
we specify when making the PDF.

We _can_ make a PDF from FrameMaker 8, but with the non-functioning link 
problems described above.

We tried MIF-washing the problem chapters but that didn't fix any of the 
problems. We tried removing the chapter TOC from one of the chapter files, but 
links in the book TOC still weren't functioning correctly. The results are the 
same whether we create the PDF by the 1-step or 2-step process.

My bag of tricks is empty. Any help you can give will be greatly appreciated. 
Please reply to me as well as the list because I'm on digest and won't get the 
next one until after lunch tomorrow.

Thank you,
Beverly


NOTICE ? This message and any attachment(s) are for authorized use by the 
intended recipient(s) only and may contain privileged or confidential 
information.  Unless you are an intended recipient, you may not use, copy, 
retain, or disclose to anyone any information contained in this message and any 
attachment(s).  If you are not an intended recipient of this message, please 
immediately contact the sender and delete this message and any attachment(s).



Some links in PDF don't work

2011-06-08 Thread Stuart Rogers
On 08/06/2011 2:41 PM, Beverly Robinson wrote:
> Windows XP SP3, TCS2 (FrameMaker 9.0p255, Acrobat Extended Pro 9.4.4,
> Distiller 9.4.2220), FrameMaker 8.0p277
>
> Our service manuals have a main TOC and chapter TOCs on the first
> page of each chapter. The chapter TOC is generated by selecting
> Special | Table of Contents and then inserting the resulting .TOC
> file by reference into the first page of the chapter file.
>
> The problem book was started in English FrameMaker v8, saved back to
> v7 to use as boilerplate in French FrameMaker v7. When the files were
> returned to us in the US, we opened them in FrameMaker v8 again and
> added the book and chapter TOCs. When we make a PDF of the book using
> the "Standard" .joboptions file, the first three chapters have
> relative links that don't work while the other two chapters have
> working links. This is true for both the book TOC and the chapter
> TOCs.
>
> By "relative links" I mean that, in Acrobat Pro Extended with the
> Links tool selected, selecting a link and then pressing Ctrl+I and
> clicking the Actions tab displays similar to the following: Actions:
> Go to a page in another document File: c:\[folder name]\[chapter file
> name.pdf] Destination name: G1044809 Where the folder name is the
> working folder for the book. There is no "chapter file name.pdf" in
> that folder (which is probably why nothing happens). For TOC links
> that _do_ work, the Action is "Go to a page in this document."
>
> By "don't work" I mean that left-clicking a link does not move to a
> different page of the PDF.

Make sure you've turned on Create Named Destinations For All Paragraphs 
in the Links tab of the PDF setup dialog.

Cross-file links can point to different targets depending on whether 
files are open or closed at the time of creation; I wonder if that has 
something to do with your problem.  Make sure your book and all its 
chapters are open, but that the chapter TOC files are closed when you 
create the book.pdf.

>
> When we try to make the PDF from FrameMaker 9 we get an error message
> in Distiller: Adobe PDF Settings file read error in PDFX4
> 2008.joboptions: /CheckCompliance out of range We can't find that
> .joboptions file anywhere on our hard drive. Searching for
> "joboptions" in a MIF of a chapter file found only the
> Standard.joboptions that we specify when making the PDF.

This may be a second problem unrelated to the links issue.

On my similar set-up, the path is:
C:\Documents and Settings\All Users\Application Data\Adobe\Adobe 
PDF\Settings\PDFX4 2008.joboptions

I think that file might get called by Distiller in the background as a 
result of your own joboptions setting for General > File Options > 
Compatibility, and/or Standards > Standards Reporting and Compliance. 
Experiment with those?



HTH,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com