Unbelievable On-Line Help Stupidity
Alas, XP comes with many interface options. Unless you know all of them,
the help can be confusing.
What's worse is walking someone through troubleshooting when *your* XP
interface doesn't match *theirs*. I spent fruitless minutes on the phone
with a friend before I realized that *her* Explorer interface was set up
to show one window at a time! I use multiple windows. Yikes! :^O.
Joe Malin
Technical Writer
(408)625-1623
jmalin at tuvox.com
www.tuvox.com
The views expressed in this document are those of the sender, and do not
necessarily reflect those of TuVox, Inc.
-Original Message-
From: framers-bounces+jmalin=tuvox@lists.frameusers.com
[mailto:framers-bounces+jmalin=tuvox.com at lists.frameusers.com] On Behalf
Of Phil Heron
Sent: Friday, March 10, 2006 9:00 AM
To: framers
Subject: RE: Unbelievable On-Line Help Stupidity
I am on Windows XP Professional.
The instructions you list ("Click Start, click Shut Down, and then in
the drop-down list click Shut Down") are perfectly correct for my
computer. That is exactly what I see.
??
Phil Heron
RE: Unbelievable On-Line Help Stupidity
--- Phil Heron [EMAIL PROTECTED] wrote: I am on Windows XP Professional. The instructions you list (Click Start, click Shut Down, and then in the drop-down list click Shut Down) are perfectly correct for my computer. That is exactly what I see. === The e-Machine had Windoze XP Home Edition installed. Apparently, Microsoft soesn't versionize its on-line help. (which makes you wonder what else they incorrectly fail to versionize). ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Unbelievable On-Line Help Stupidity
Personally, I find the whole idea of clicking Start to shutdown somewhat counter-intuitive, and could somebody tell me why I have to use the three-finger salute to get my login screen in XP Pro? Once I power up, what else could I possibly want to do with my computer? It should automatically default to the login screen. Just my two-cents' (Canadian) worth. Berny Gagné Sr. Technical Writer Husky Injection Molding Systems Bolton, Ontario, Canada -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Grant Hogarth Sent: Friday, March 10, 2006 12:00 PM To: Framers List Cc: Free Framers List Subject: RE: Unbelievable On-Line Help Stupidity Versionitis strikes again! A rigorous (and repeated) application of QA is the only known pallative -- there is no cure. Grant -Original Message- From: Daniel Emory Sent: Friday, March 10, 2006 9:56 AM To: Framers List Cc: Free Framers List Subject: OT: Unbelievable On-Line Help Stupidity I was helping a friend who'd just acquired her first computer, an E-Machine with Windows XP. I was demonstrating how to get help, and showed how she could type in a search phrase and get a list of all the help topics containing that phrase. So, to demonstrate how to properly shut down the computer, I entered the search phrase Turn Off. Sure enough, all the help topics containing that phrase appeared, and I selected theTurn Off The Computer topic. Here are the instructions which appeared under that topic: Click Start, click Shut Down, and then in the drop-down list click Shut Down The only part of that instruction which is correct is Click Start. o There is no Shut Down option under Start. It's called Turn Off Computer. o There is no drop-down list under the Turn Off Computer dialog. Instead, there are 3 buttons. o There is no button option under Turn Off Computer called Shut Down Instead there are three button options: Stand By, Turn Off, and Restart. Dan Emory Associates [EMAIL PROTECTED] FrameMaker/FrameMaker+SGML Document Design Database Publishing ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Unbelievable On-Line Help Stupidity
A friend of mine had an E-Machines that crashed on him. It had two Restore Discs that he said he couldn't use. So I got the box started working on it. Turns out the Restore CDs were created by Norton Ghost, they weren't what I'd call restore discs. And, his HD was not bootable at all. So I reformatted the HD, then had to install Norton Ghost just to get it to restore his OS. To top that, the 2nd CD had a cyclic data redundancy error so I had to use CDCheck to recover that CD make him another Restore CD. Never again will I work on another E-Machines POS. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Grant Hogarth Sent: Friday, March 10, 2006 12:00 PM To: Framers List Cc: Free Framers List Subject: RE: Unbelievable On-Line Help Stupidity Versionitis strikes again! A rigorous (and repeated) application of QA is the only known pallative -- there is no cure. Grant -Original Message- From: Daniel Emory Sent: Friday, March 10, 2006 9:56 AM To: Framers List Cc: Free Framers List Subject: OT: Unbelievable On-Line Help Stupidity I was helping a friend who'd just acquired her first computer, an E-Machine with Windows XP. I was demonstrating how to get help, and showed how she could type in a search phrase and get a list of all the help topics containing that phrase. So, to demonstrate how to properly shut down the computer, I entered the search phrase Turn Off. Sure enough, all the help topics containing that phrase appeared, and I selected theTurn Off The Computer topic. Here are the instructions which appeared under that topic: Click Start, click Shut Down, and then in the drop-down list click Shut Down The only part of that instruction which is correct is Click Start. o There is no Shut Down option under Start. It's called Turn Off Computer. o There is no drop-down list under the Turn Off Computer dialog. Instead, there are 3 buttons. o There is no button option under Turn Off Computer called Shut Down Instead there are three button options: Stand By, Turn Off, and Restart. Dan Emory Associates [EMAIL PROTECTED] FrameMaker/FrameMaker+SGML Document Design Database Publishing ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/convextech%40alltel.net Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Unbelievable On-Line Help Stupidity
That's easy enough to change. There's a setting on the Advanced tab of the User Accounts dialog to specify whether users have to use Ctrl+Alt+Delete to log on. Phil Heron -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gagne, Bernard (Bolton) Sent: 10 March 2006 17:11 To: Framers List Cc: Free Framers List Subject: RE: Unbelievable On-Line Help Stupidity Personally, I find the whole idea of clicking Start to shutdown somewhat counter-intuitive, and could somebody tell me why I have to use the three-finger salute to get my login screen in XP Pro? Once I power up, what else could I possibly want to do with my computer? It should automatically default to the login screen. Just my two-cents' (Canadian) worth. Berny Gagné Sr. Technical Writer Husky Injection Molding Systems Bolton, Ontario, Canada -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Grant Hogarth Sent: Friday, March 10, 2006 12:00 PM To: Framers List Cc: Free Framers List Subject: RE: Unbelievable On-Line Help Stupidity Versionitis strikes again! A rigorous (and repeated) application of QA is the only known pallative -- there is no cure. Grant -Original Message- From: Daniel Emory Sent: Friday, March 10, 2006 9:56 AM To: Framers List Cc: Free Framers List Subject: OT: Unbelievable On-Line Help Stupidity I was helping a friend who'd just acquired her first computer, an E-Machine with Windows XP. I was demonstrating how to get help, and showed how she could type in a search phrase and get a list of all the help topics containing that phrase. So, to demonstrate how to properly shut down the computer, I entered the search phrase Turn Off. Sure enough, all the help topics containing that phrase appeared, and I selected theTurn Off The Computer topic. Here are the instructions which appeared under that topic: Click Start, click Shut Down, and then in the drop-down list click Shut Down The only part of that instruction which is correct is Click Start. o There is no Shut Down option under Start. It's called Turn Off Computer. o There is no drop-down list under the Turn Off Computer dialog. Instead, there are 3 buttons. o There is no button option under Turn Off Computer called Shut Down Instead there are three button options: Stand By, Turn Off, and Restart. Dan Emory Associates [EMAIL PROTECTED] FrameMaker/FrameMaker+SGML Document Design Database Publishing ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/phil.heron%40coda.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. The information in this message is confidential and may be legally privileged. It may not be disclosed to, or used by, anyone other than the addressee. If you receive this message in error, please advise us immediately. Internet emails are not necessarily secure. CODA does not accept responsibility for changes to any email which occur after the email has been sent. Attachments to this email may contain software viruses, which could damage your systems. CODA has checked the attachments for viruses before sending, but you should virus-check them before opening. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Re: Unbelievable On-Line Help Stupidity
The Advanced tab also explains why you might want to use the CTRL+ALT+DEL combo, BTW... --Doug There's a setting on the Advanced tab of the User Accounts dialog to specify whether users have to use Ctrl+Alt+Delete to log on. Personally, I find the whole idea of clicking Start to shutdown somewhat counter-intuitive, and could somebody tell me why I have to use the three-finger salute to get my login screen in XP Pro? Once I power up, what else could I possibly want to do with my computer? It should automatically default to the login screen. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Re: OT: Unbelievable On-Line Help Stupidity
On 10 Mar 2006, at 17:15, Wayne Brissette wrote: Those directions are for Windows XP Professional. If I follow them on my work computer, they are 100% correct. Obviously there are multiple issues here. First, the wrong help files with the wrong OS, but we can also lay blame on MS for have way too many versions of the same basic OS and doing things differently in each. Not to worry. I gather there will only be six versions of Vista ;-) Paul ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: OT: Unbelievable On-Line Help Stupidity
Sure makes writing installation procedures fun. No matter *what* you do, some users will think you're a fool. :-( Unless you want to do something *totally* crazy out there, like stabilize your software, perform adequate testing, document the actual interface and distribute it to the users according to the version they buy! But where was I going with that? Anne The information contained in or attached to this e-mail contains confidential or privileged information. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this e-mail is PROHIBITED. If you have received this e-mail in error, please notify the sender and delete the e-mail immediately. Thank you. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
OT: Unbelievable On-Line Help Stupidity
I was helping a friend who?d just acquired her first computer, an E-Machine with Windows XP. I was demonstrating how to get help, and showed how she could type in a search phrase and get a list of all the help topics containing that phrase. So, to demonstrate how to properly shut down the computer, I entered the search phrase ?Turn Off.? Sure enough, all the help topics containing that phrase appeared, and I selected the?Turn Off The Computer? topic. Here are the instructions which appeared under that topic: ?Click Start, click Shut Down, and then in the drop-down list click Shut Down? The only part of that instruction which is correct is ?Click Start.? o There is no Shut Down option under Start. It?s called ?Turn Off Computer.? o There is no drop-down list under the ?Turn Off Computer? dialog. Instead, there are 3 buttons. o There is no button option under ?Turn Off Computer? called ?Shut Down? Instead there are three button options: ?Stand By?, ?Turn Off?, and ?Restart.? Dan Emory & Associates FrameMaker/FrameMaker+SGML Document Design & Database Publishing
Unbelievable On-Line Help Stupidity
I am on Windows XP Professional.
The instructions you list ("Click Start, click Shut Down, and then in
the drop-down list click Shut Down") are perfectly correct for my
computer. That is exactly what I see.
??
Phil Heron
-Original Message-
From: framers-bounces+phil.heron=coda@lists.frameusers.com
[mailto:framers-bounces+phil.heron=coda.com at lists.frameusers.com] On
Behalf Of Daniel Emory
Sent: 10 March 2006 16:56
To: Framers List
Cc: Free Framers List
Subject: OT: Unbelievable On-Line Help Stupidity
I was helping a friend who'd just acquired her first computer, an
E-Machine with Windows XP.
I was demonstrating how to get help, and showed how she could type in a
search phrase and get a list of all the help topics containing that
phrase. So, to demonstrate how to properly shut down the computer, I
entered the search phrase "Turn Off." Sure enough, all the help topics
containing that phrase appeared, and I selected the"Turn Off The
Computer" topic. Here are the instructions which appeared under that
topic:
"Click Start, click Shut Down, and then in the drop-down list click Shut
Down"
The only part of that instruction which is correct is "Click Start."
o There is no Shut Down option under Start. It's called "Turn Off
Computer."
o There is no drop-down list under the "Turn Off Computer" dialog.
Instead, there are 3 buttons.
o There is no button option under "Turn Off Computer"
called "Shut Down" Instead there are three button
options: "Stand By", "Turn Off", and "Restart."
Dan Emory & Associates
FrameMaker/FrameMaker+SGML Document Design & Database Publishing
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CODA has checked the attachments for viruses before sending, but you should
virus-check them before opening.
Unbelievable On-Line Help Stupidity
Versionitis strikes again! A rigorous (and repeated) application of QA is the only known pallative -- there is no cure. Grant -Original Message- From: Daniel Emory Sent: Friday, March 10, 2006 9:56 AM To: Framers List Cc: Free Framers List Subject: OT: Unbelievable On-Line Help Stupidity I was helping a friend who'd just acquired her first computer, an E-Machine with Windows XP. I was demonstrating how to get help, and showed how she could type in a search phrase and get a list of all the help topics containing that phrase. So, to demonstrate how to properly shut down the computer, I entered the search phrase "Turn Off." Sure enough, all the help topics containing that phrase appeared, and I selected the"Turn Off The Computer" topic. Here are the instructions which appeared under that topic: "Click Start, click Shut Down, and then in the drop-down list click Shut Down" The only part of that instruction which is correct is "Click Start." o There is no Shut Down option under Start. It's called "Turn Off Computer." o There is no drop-down list under the "Turn Off Computer" dialog. Instead, there are 3 buttons. o There is no button option under "Turn Off Computer" called "Shut Down" Instead there are three button options: "Stand By", "Turn Off", and "Restart." Dan Emory & Associates FrameMaker/FrameMaker+SGML Document Design & Database Publishing
Unbelievable On-Line Help Stupidity
Same here. IIRC, XP Home uses the different terminology and buttons instead
of a drop-down. Apparently, it uses the same documentation though.
Mike
-Original Message-
From: framers-bounces+mike.feimster=acstechnologies@lists.frameusers.com
[mailto:framers-bounces+mike.feimster=acstechnologies.com at lists.frameusers.c
om] On Behalf Of Phil Heron
Sent: Friday, March 10, 2006 12:00 PM
To: framers
Subject: RE: Unbelievable On-Line Help Stupidity
I am on Windows XP Professional.
The instructions you list ("Click Start, click Shut Down, and then in the
drop-down list click Shut Down") are perfectly correct for my computer. That
is exactly what I see.
??
Phil Heron
-Original Message-
From: framers-bounces+phil.heron=coda@lists.frameusers.com
[mailto:framers-bounces+phil.heron=coda.com at lists.frameusers.com] On Behalf
Of Daniel Emory
Sent: 10 March 2006 16:56
To: Framers List
Cc: Free Framers List
Subject: OT: Unbelievable On-Line Help Stupidity
I was helping a friend who'd just acquired her first computer, an E-Machine
with Windows XP.
I was demonstrating how to get help, and showed how she could type in a
search phrase and get a list of all the help topics containing that phrase.
So, to demonstrate how to properly shut down the computer, I entered the
search phrase "Turn Off." Sure enough, all the help topics containing that
phrase appeared, and I selected the"Turn Off The Computer" topic. Here are
the instructions which appeared under that
topic:
"Click Start, click Shut Down, and then in the drop-down list click Shut
Down"
The only part of that instruction which is correct is "Click Start."
o There is no Shut Down option under Start. It's called "Turn Off Computer."
o There is no drop-down list under the "Turn Off Computer" dialog.
Instead, there are 3 buttons.
o There is no button option under "Turn Off Computer"
called "Shut Down" Instead there are three button
options: "Stand By", "Turn Off", and "Restart."
Dan Emory & Associates
FrameMaker/FrameMaker+SGML Document Design & Database Publishing
___
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Send list messages to framers at lists.frameusers.com.
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http://www.frameusers.com/ for more resources and info.
The information in this message is confidential and may be legally
privileged. It may not be disclosed to, or used by, anyone other than the
addressee. If you receive this message in error, please advise us
immediately.
Internet emails are not necessarily secure. CODA does not accept
responsibility for changes to any email which occur after the email has been
sent. Attachments to this email may contain software viruses, which could
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sending, but you should virus-check them before opening.
___
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http://www.frameusers.com/ for more resources and info.
Unbelievable On-Line Help Stupidity
--- Phil Heron wrote:
> I am on Windows XP Professional.
> The instructions you list ("Click Start, click Shut
> Down, and then in
> the drop-down list click Shut Down") are perfectly
> correct for my
> computer. That is exactly what I see.
===
The e-Machine had Windoze XP Home Edition installed.
Apparently, Microsoft soesn't versionize its on-line
help. (which makes you wonder what else they
incorrectly fail to versionize).
Unbelievable On-Line Help Stupidity
Personally, I find the whole idea of clicking "Start" to shutdown somewhat counter-intuitive, and could somebody tell me why I have to use the "three-finger salute" to get my login screen in XP Pro? Once I power up, what else could I possibly want to do with my computer? It should automatically default to the login screen. Just my two-cents' (Canadian) worth. Berny Gagn? Sr. Technical Writer Husky Injection Molding Systems Bolton, Ontario, Canada -Original Message- From: framers-bounces+bgagne=husky...@lists.frameusers.com [mailto:framers-bounces+bgagne=husky.ca at lists.frameusers.com] On Behalf Of Grant Hogarth Sent: Friday, March 10, 2006 12:00 PM To: Framers List Cc: Free Framers List Subject: RE: Unbelievable On-Line Help Stupidity Versionitis strikes again! A rigorous (and repeated) application of QA is the only known pallative -- there is no cure. Grant -Original Message- From: Daniel Emory Sent: Friday, March 10, 2006 9:56 AM To: Framers List Cc: Free Framers List Subject: OT: Unbelievable On-Line Help Stupidity I was helping a friend who'd just acquired her first computer, an E-Machine with Windows XP. I was demonstrating how to get help, and showed how she could type in a search phrase and get a list of all the help topics containing that phrase. So, to demonstrate how to properly shut down the computer, I entered the search phrase "Turn Off." Sure enough, all the help topics containing that phrase appeared, and I selected the"Turn Off The Computer" topic. Here are the instructions which appeared under that topic: "Click Start, click Shut Down, and then in the drop-down list click Shut Down" The only part of that instruction which is correct is "Click Start." o There is no Shut Down option under Start. It's called "Turn Off Computer." o There is no drop-down list under the "Turn Off Computer" dialog. Instead, there are 3 buttons. o There is no button option under "Turn Off Computer" called "Shut Down" Instead there are three button options: "Stand By", "Turn Off", and "Restart." Dan Emory & Associates FrameMaker/FrameMaker+SGML Document Design & Database Publishing
Unbelievable On-Line Help Stupidity
A friend of mine had an E-Machines that crashed on him. It had two Restore Discs that he said he couldn't use. So I got the box & started working on it. Turns out the Restore CDs were created by Norton Ghost, they weren't what I'd call restore discs. And, his HD was not bootable at all. So I reformatted the HD, then had to install Norton Ghost just to get it to "restore" his OS. To top that, the 2nd CD had a cyclic data redundancy error so I had to use CDCheck to recover that CD & make him another "Restore CD". Never again will I work on another E-Machines POS. -Original Message- From: framers-bounces+convextech=alltel@lists.frameusers.com [mailto:framers-bounces+convextech=alltel.net at lists.frameusers.com] On Behalf Of Grant Hogarth Sent: Friday, March 10, 2006 12:00 PM To: Framers List Cc: Free Framers List Subject: RE: Unbelievable On-Line Help Stupidity Versionitis strikes again! A rigorous (and repeated) application of QA is the only known pallative -- there is no cure. Grant -Original Message- From: Daniel Emory Sent: Friday, March 10, 2006 9:56 AM To: Framers List Cc: Free Framers List Subject: OT: Unbelievable On-Line Help Stupidity I was helping a friend who'd just acquired her first computer, an E-Machine with Windows XP. I was demonstrating how to get help, and showed how she could type in a search phrase and get a list of all the help topics containing that phrase. So, to demonstrate how to properly shut down the computer, I entered the search phrase "Turn Off." Sure enough, all the help topics containing that phrase appeared, and I selected the"Turn Off The Computer" topic. Here are the instructions which appeared under that topic: "Click Start, click Shut Down, and then in the drop-down list click Shut Down" The only part of that instruction which is correct is "Click Start." o There is no Shut Down option under Start. It's called "Turn Off Computer." o There is no drop-down list under the "Turn Off Computer" dialog. Instead, there are 3 buttons. o There is no button option under "Turn Off Computer" called "Shut Down" Instead there are three button options: "Stand By", "Turn Off", and "Restart." Dan Emory & Associates FrameMaker/FrameMaker+SGML Document Design & Database Publishing ___ You are currently subscribed to Framers as convextech at alltel.net. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/convextech%40alltel.net Send administrative questions to lisa at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Unbelievable On-Line Help Stupidity
That's easy enough to change. There's a setting on the Advanced tab of the User Accounts dialog to specify whether users have to use Ctrl+Alt+Delete to log on. Phil Heron -Original Message- From: framers-bounces+phil.heron=coda.com at lists.frameusers.com [mailto:framers-bounces+phil.heron=coda@lists.frameusers.com] On Behalf Of Gagne, Bernard (Bolton) Sent: 10 March 2006 17:11 To: Framers List Cc: Free Framers List Subject: RE: Unbelievable On-Line Help Stupidity Personally, I find the whole idea of clicking "Start" to shutdown somewhat counter-intuitive, and could somebody tell me why I have to use the "three-finger salute" to get my login screen in XP Pro? Once I power up, what else could I possibly want to do with my computer? It should automatically default to the login screen. Just my two-cents' (Canadian) worth. Berny Gagn? Sr. Technical Writer Husky Injection Molding Systems Bolton, Ontario, Canada -Original Message- From: framers-bounces+bgagne=husky...@lists.frameusers.com [mailto:framers-bounces+bgagne=husky.ca at lists.frameusers.com] On Behalf Of Grant Hogarth Sent: Friday, March 10, 2006 12:00 PM To: Framers List Cc: Free Framers List Subject: RE: Unbelievable On-Line Help Stupidity Versionitis strikes again! A rigorous (and repeated) application of QA is the only known pallative -- there is no cure. Grant -Original Message- From: Daniel Emory Sent: Friday, March 10, 2006 9:56 AM To: Framers List Cc: Free Framers List Subject: OT: Unbelievable On-Line Help Stupidity I was helping a friend who'd just acquired her first computer, an E-Machine with Windows XP. I was demonstrating how to get help, and showed how she could type in a search phrase and get a list of all the help topics containing that phrase. So, to demonstrate how to properly shut down the computer, I entered the search phrase "Turn Off." Sure enough, all the help topics containing that phrase appeared, and I selected the"Turn Off The Computer" topic. Here are the instructions which appeared under that topic: "Click Start, click Shut Down, and then in the drop-down list click Shut Down" The only part of that instruction which is correct is "Click Start." o There is no Shut Down option under Start. It's called "Turn Off Computer." o There is no drop-down list under the "Turn Off Computer" dialog. Instead, there are 3 buttons. o There is no button option under "Turn Off Computer" called "Shut Down" Instead there are three button options: "Stand By", "Turn Off", and "Restart." Dan Emory & Associates FrameMaker/FrameMaker+SGML Document Design & Database Publishing ___ You are currently subscribed to Framers as phil.heron at coda.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/phil.heron%40coda.com Send administrative questions to lisa at frameusers.com. Visit http://www.frameusers.com/ for more resources and info. The information in this message is confidential and may be legally privileged. It may not be disclosed to, or used by, anyone other than the addressee. If you receive this message in error, please advise us immediately. Internet emails are not necessarily secure. CODA does not accept responsibility for changes to any email which occur after the email has been sent. Attachments to this email may contain software viruses, which could damage your systems. CODA has checked the attachments for viruses before sending, but you should virus-check them before opening.
Unbelievable On-Line Help Stupidity
The Advanced tab also explains why you might want to use the CTRL+ALT+DEL combo, BTW... --Doug > There's a setting on the Advanced tab of the User Accounts dialog to specify > whether users have to use Ctrl+Alt+Delete to log on. > >> Personally, I find the whole idea of clicking "Start" to shutdown somewhat >> counter-intuitive, and could somebody tell me why I have to use the "three-finger >> salute" to get my login screen in XP Pro? Once I power up, what else could I >> possibly want to do with my computer? It should automatically default to the >> login screen.
OT: Unbelievable On-Line Help Stupidity
On 10 Mar 2006, at 17:15, Wayne Brissette wrote: > Those directions are for Windows XP Professional. If I follow them on > my work computer, they are 100% correct. Obviously there are multiple > issues here. First, the wrong help files with the wrong OS, but we can > also lay blame on MS for have way too many versions of the same basic > OS and doing things differently in each. Not to worry. I gather there will only be six versions of Vista ;-) Paul
Unbelievable On-Line Help Stupidity
> Personally, I find the whole idea of clicking "Start" to shutdown > somewhat > counter-intuitive, and could somebody tell me why I have to use the My mother (73), after having a computer for six years, still asks me about this one. What do she know?...she's not in the IT biz. John Posada Senior Technical Writer "So long and thanks for all the fish."
Unbelievable On-Line Help Stupidity
>I am on Windows XP Professional.
>The instructions you list ("Click Start, click Shut Down, and then in
>the drop-down list click Shut Down") are perfectly correct for my
>computer. That is exactly what I see.
I'm on XP Pro, too, and I see the Start> Turn off computer> and the three
buttons, including "Turn off." But my laptop shows the Start> Shutdown >
Shutdown sequence. The difference seems to be that the first computer uses
the Welcome Screen (Windows default). The second computer is set for classic
logon. You can change the setting in Control Panel> User Accounts.
Mike Wickham
Pleco Press, Inc.
"Aquarium books endorsed by fish!"
Unbelievable On-Line Help Stupidity
At 12:11 -0500 10/3/06, Gagne, Bernard (Bolton) wrote: >Personally, I find the whole idea of clicking "Start" to shutdown somewhat >counter-intuitive, and could somebody tell me why I have to use the >"three-finger salute" to get my login screen in XP Pro? Once I power up, >what else could I possibly want to do with my computer? It should >automatically default to the login screen. Only three fingers, Bernard? Count yourself lucky. I've just been trying to capture a screenshot of an M$ Access mouse cursor that's only visible while licking and dragging. I discovered that to trigger SnagIt (shift-control-P) whilst manipulating the mouse, I needed three hands. After attempting to press keys with my nose, and considering enlisting the help of one of my cats, I eventually managed it by holding down the shift and control keys with an empty coffee mug. (Ok, I know SnagIt can do timed captures, but I only thought about that afterwards. Duh!) -- Steve
OT: Unbelievable On-Line Help Stupidity
On Fri, 10 Mar 2006 08:55:57 -0800 (PST), Daniel Emory wrote: >?Click Start, click Shut Down, and then in the >drop-down list click Shut Down? > >The only part of that instruction which is correct is >?Click Start.? It's correct for my Win 2000 Pro system... I wonder if it is correct for XP machines that were "upgraded" from Win2K? There are other differences between XP machines that were formerly 2K, and ones that were XP from the start, notably the name of the system dir, "winnt" on 2K and "windows" on native XP. Sure makes writing installation procedures fun. No matter *what* you do, some users will think you're a fool. :-( -- Jeremy H. Griffith, at Omni Systems Inc. http://www.omsys.com/
OT: Unbelievable On-Line Help Stupidity
> Sure makes writing installation procedures fun. No > matter *what* you do, some users will think you're > a fool. :-( Unless you want to do something *totally* crazy & out there, like stabilize your software, perform adequate testing, document the actual interface and distribute it to the users according to the version they buy! But where was I going with that? Anne The information contained in or attached to this e-mail contains confidential or privileged information. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this e-mail is PROHIBITED. If you have received this e-mail in error, please notify the sender and delete the e-mail immediately. Thank you.
OT: Unbelievable On-Line Help Stupidity
On Fri, 10 Mar 2006 13:25:29 -0500, "Anne Robotti" wrote: >> Sure makes writing installation procedures fun. No >> matter *what* you do, some users will think you're >> a fool. :-( > >Unless you want to do something *totally* crazy & out there, like >stabilize your software, perform adequate testing, document the actual >interface and distribute it to the users according to the version they >buy! But where was I going with that? No idea. While I totally agree that what you suggest is the right way to go, there seem to be a few variables in the case at hand that are hard for a Help author to control for. How are you to know whether a system is upgraded or is an original install? When a system offers user choice of UI features, how do you know which ones were chosen? When the manufacturer of the OS can't keep Help matching the installed system, what chance does an ISV author have? And Vista has *how* many versions??? -- Jeremy H. Griffith, at Omni Systems Inc. http://www.omsys.com/
