framers Digest, Vol 54, Issue 19
I had exactly the same problem of FrameMaker 9 (as part of the TCS 2 suite) crashing at "Localization" a couple of months ago. I tried all sorts (various reinstallations on various disks and even a new C:\ drive without success). However, I finally cured it by completely deleting the following directory structure (which Frame 9 then recreates the next time you fire it up) (you will need to set Windows to show the hidden folder "Application Data"): C:\Documents and Settings\\Application Data\Adobe I did try C:\Documents and Settings\\Application Data\Adobe\FrameMaker As a first shoot, but that didn't work. I guess TCS 2 must use some common files further up the hierarchy necessitating "Adobe" being specified. I hope this works for you Joseph. Ray -- > > Message: 8 > Date: Tue, 20 Apr 2010 11:07:34 -0400 > From: Art Campbell > To: tcs-users at googlegroups.com > Cc: framers at lists.frameusers.com > Subject: Re: [TCS Users] FrameMaker 9 Crashing and Unusable > Message-ID: > > Content-Type: text/plain; charset=ISO-8859-1 > > Well, reinstalling should be a last resort; I wouldn't even consider it. > > I didn't notice an Adobe update rolling on lately, but I would check your > Windows Software control panel to see if you can simply uninstall the > update(s). And I'd also look at Windows updates that may have rolled in > un-announced. > > I'm assuming that you've already checked the FM and Acrobat update pages > and > that you are fully patched > > Art Campbell > art.campbell at gmail.com > "... In my opinion, there's nothing in this world beats a '52 Vincent and > a > redheaded girl." -- Richard Thompson > No disclaimers apply. > DoD 358 > > > On Tue, Apr 20, 2010 at 10:51 AM, Joseph Lorenzini >wrote: > > > Hi all, > > > > I am having some major FrameMaker problems. I've been running FrameMaker > 9 > > on my system for a year now without any problem. Today, I came into work > and > > tried to open FrameMaker. In the loading screen, it reaches the > localization > > info and then it crashes. I restarted my computer and the same thing > > happens. The only change to my system in the last couple days was an > acrobat > > update provided by adobe. Is it possible that could be the cause? This is > > really distressing. I can literally get no work done until this issue is > > fixed. Any help would be greatly appreciated. > > > > I am considering the following: > > > > 1) Try a system restore. > > 2) If that doesn't work, reinstall FrameMaker, though that seems a bit > > extreme. > > > > Here are my system specs. > > > > Microsoft Windows XP Professional > > Service Pack 3 > > Intel Core Duo CPU > > 2.39GHz, 3 gigs of RAM > > > > Technical Communications Suite 2.0 > > FrameMaker 9, p250 > > > > > > -- > > You received this message because you are subscribed to the Google Groups > > "Technical Communications Suite Users" group. > > To post to this group, send email to TCS-Users at googlegroups.com. > > To unsubscribe from this group, send email to > > TCS-Users+unsubscribe at googlegroups.com > googlegroups.com> > googlegroups.com> > > > > . > > For more options, visit this group at > > http://groups.google.com/group/TCS-Users?hl=en. > > > > >
framers Digest, Vol 54, Issue 19
I should have said the new C:\drive was a clone copy, so it still had the corrupted C:\Documents and Settings\\ > > Application Data\Adobe > On Tue, Apr 20, 2010 at 6:45 PM, Ray Saffin wrote: > I had exactly the same problem of FrameMaker 9 (as part of the TCS 2 suite) > crashing at "Localization" a couple of months ago. I tried all sorts > (various reinstallations on various disks and even a new C:\ drive without > success). > > However, I finally cured it by completely deleting the following directory > structure (which Frame 9 then recreates the next time you fire it up) (you > will need to set Windows to show the hidden folder "Application Data"): > > C:\Documents and Settings\\Application Data\Adobe > > I did try > > C:\Documents and Settings\\Application > Data\Adobe\FrameMaker > > As a first shoot, but that didn't work. I guess TCS 2 must use some common > files further up the hierarchy necessitating "Adobe" being specified. I hope > this works for you Joseph. > > Ray > > > > -- > >> >> Message: 8 >> Date: Tue, 20 Apr 2010 11:07:34 -0400 >> From: Art Campbell >> To: tcs-users at googlegroups.com >> Cc: framers at lists.frameusers.com >> Subject: Re: [TCS Users] FrameMaker 9 Crashing and Unusable >> Message-ID: >> >> Content-Type: text/plain; charset=ISO-8859-1 >> >> Well, reinstalling should be a last resort; I wouldn't even consider it. >> >> I didn't notice an Adobe update rolling on lately, but I would check your >> Windows Software control panel to see if you can simply uninstall the >> update(s). And I'd also look at Windows updates that may have rolled in >> un-announced. >> >> I'm assuming that you've already checked the FM and Acrobat update pages >> and >> that you are fully patched >> >> Art Campbell >> art.campbell at gmail.com >> "... In my opinion, there's nothing in this world beats a '52 Vincent and >> a >> redheaded girl." -- Richard Thompson >> No disclaimers apply. >> DoD 358 >> >> >> On Tue, Apr 20, 2010 at 10:51 AM, Joseph Lorenzini > >wrote: >> >> > Hi all, >> > >> > I am having some major FrameMaker problems. I've been running FrameMaker >> 9 >> > on my system for a year now without any problem. Today, I came into work >> and >> > tried to open FrameMaker. In the loading screen, it reaches the >> localization >> > info and then it crashes. I restarted my computer and the same thing >> > happens. The only change to my system in the last couple days was an >> acrobat >> > update provided by adobe. Is it possible that could be the cause? This >> is >> > really distressing. I can literally get no work done until this issue is >> > fixed. Any help would be greatly appreciated. >> > >> > I am considering the following: >> > >> > 1) Try a system restore. >> > 2) If that doesn't work, reinstall FrameMaker, though that seems a bit >> > extreme. >> > >> > Here are my system specs. >> > >> > Microsoft Windows XP Professional >> > Service Pack 3 >> > Intel Core Duo CPU >> > 2.39GHz, 3 gigs of RAM >> > >> > Technical Communications Suite 2.0 >> > FrameMaker 9, p250 >> > >> > >> > -- >> > You received this message because you are subscribed to the Google >> Groups >> > "Technical Communications Suite Users" group. >> > To post to this group, send email to TCS-Users at googlegroups.com. >> > To unsubscribe from this group, send email to >> > TCS-Users+unsubscribe at googlegroups.com> > googlegroups.com> >> > googlegroups.com> >> > >> > . >> > For more options, visit this group at >> > http://groups.google.com/group/TCS-Users?hl=en. >> > >> >> >> >
framers Digest, Vol 54, Issue 19
> However, I finally cured it by completely deleting the following directory > structure (which Frame 9 then recreates the next time you fire it up) (you > will need to set Windows to show the hidden folder "Application Data"): > > C:\Documents and Settings\\Application Data\Adobe This is the first solid solution that I've read about. The Adobe support people don't seem to know about it. They had no solution when I tried to install FM 9. I finally gave up, got a refund, and went back to FM 8. = Mike Bradley www.techpubs.com
Re: framers Digest, Vol 54, Issue 19
I had exactly the same problem of FrameMaker 9 (as part of the TCS 2 suite) crashing at "Localization" a couple of months ago. I tried all sorts (various reinstallations on various disks and even a new C:\ drive without success). However, I finally cured it by completely deleting the following directory structure (which Frame 9 then recreates the next time you fire it up) (you will need to set Windows to show the hidden folder "Application Data"): C:\Documents and Settings\\Application Data\Adobe I did try C:\Documents and Settings\\Application Data\Adobe\FrameMaker As a first shoot, but that didn't work. I guess TCS 2 must use some common files further up the hierarchy necessitating "Adobe" being specified. I hope this works for you Joseph. Ray -- > > Message: 8 > Date: Tue, 20 Apr 2010 11:07:34 -0400 > From: Art Campbell > To: tcs-us...@googlegroups.com > Cc: framers@lists.frameusers.com > Subject: Re: [TCS Users] FrameMaker 9 Crashing and Unusable > Message-ID: > > Content-Type: text/plain; charset=ISO-8859-1 > > Well, reinstalling should be a last resort; I wouldn't even consider it. > > I didn't notice an Adobe update rolling on lately, but I would check your > Windows Software control panel to see if you can simply uninstall the > update(s). And I'd also look at Windows updates that may have rolled in > un-announced. > > I'm assuming that you've already checked the FM and Acrobat update pages > and > that you are fully patched > > Art Campbell > art.campb...@gmail.com > "... In my opinion, there's nothing in this world beats a '52 Vincent and > a > redheaded girl." -- Richard Thompson > No disclaimers apply. > DoD 358 > > > On Tue, Apr 20, 2010 at 10:51 AM, Joseph Lorenzini >wrote: > > > Hi all, > > > > I am having some major FrameMaker problems. I've been running FrameMaker > 9 > > on my system for a year now without any problem. Today, I came into work > and > > tried to open FrameMaker. In the loading screen, it reaches the > localization > > info and then it crashes. I restarted my computer and the same thing > > happens. The only change to my system in the last couple days was an > acrobat > > update provided by adobe. Is it possible that could be the cause? This is > > really distressing. I can literally get no work done until this issue is > > fixed. Any help would be greatly appreciated. > > > > I am considering the following: > > > > 1) Try a system restore. > > 2) If that doesn't work, reinstall FrameMaker, though that seems a bit > > extreme. > > > > Here are my system specs. > > > > Microsoft Windows XP Professional > > Service Pack 3 > > Intel Core Duo CPU > > 2.39GHz, 3 gigs of RAM > > > > Technical Communications Suite 2.0 > > FrameMaker 9, p250 > > > > > > -- > > You received this message because you are subscribed to the Google Groups > > "Technical Communications Suite Users" group. > > To post to this group, send email to tcs-us...@googlegroups.com. > > To unsubscribe from this group, send email to > > tcs-users+unsubscr...@googlegroups.com > > > > > . > > For more options, visit this group at > > http://groups.google.com/group/TCS-Users?hl=en. > > > > > ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: framers Digest, Vol 54, Issue 19
I should have said the new C:\drive was a clone copy, so it still had the corrupted C:\Documents and Settings\\ > > Application Data\Adobe > On Tue, Apr 20, 2010 at 6:45 PM, Ray Saffin wrote: > I had exactly the same problem of FrameMaker 9 (as part of the TCS 2 suite) > crashing at "Localization" a couple of months ago. I tried all sorts > (various reinstallations on various disks and even a new C:\ drive without > success). > > However, I finally cured it by completely deleting the following directory > structure (which Frame 9 then recreates the next time you fire it up) (you > will need to set Windows to show the hidden folder "Application Data"): > > C:\Documents and Settings\\Application Data\Adobe > > I did try > > C:\Documents and Settings\\Application > Data\Adobe\FrameMaker > > As a first shoot, but that didn't work. I guess TCS 2 must use some common > files further up the hierarchy necessitating "Adobe" being specified. I hope > this works for you Joseph. > > Ray > > > > -- > >> >> Message: 8 >> Date: Tue, 20 Apr 2010 11:07:34 -0400 >> From: Art Campbell >> To: tcs-us...@googlegroups.com >> Cc: framers@lists.frameusers.com >> Subject: Re: [TCS Users] FrameMaker 9 Crashing and Unusable >> Message-ID: >> >> Content-Type: text/plain; charset=ISO-8859-1 >> >> Well, reinstalling should be a last resort; I wouldn't even consider it. >> >> I didn't notice an Adobe update rolling on lately, but I would check your >> Windows Software control panel to see if you can simply uninstall the >> update(s). And I'd also look at Windows updates that may have rolled in >> un-announced. >> >> I'm assuming that you've already checked the FM and Acrobat update pages >> and >> that you are fully patched >> >> Art Campbell >> art.campb...@gmail.com >> "... In my opinion, there's nothing in this world beats a '52 Vincent and >> a >> redheaded girl." -- Richard Thompson >> No disclaimers apply. >> DoD 358 >> >> >> On Tue, Apr 20, 2010 at 10:51 AM, Joseph Lorenzini > >wrote: >> >> > Hi all, >> > >> > I am having some major FrameMaker problems. I've been running FrameMaker >> 9 >> > on my system for a year now without any problem. Today, I came into work >> and >> > tried to open FrameMaker. In the loading screen, it reaches the >> localization >> > info and then it crashes. I restarted my computer and the same thing >> > happens. The only change to my system in the last couple days was an >> acrobat >> > update provided by adobe. Is it possible that could be the cause? This >> is >> > really distressing. I can literally get no work done until this issue is >> > fixed. Any help would be greatly appreciated. >> > >> > I am considering the following: >> > >> > 1) Try a system restore. >> > 2) If that doesn't work, reinstall FrameMaker, though that seems a bit >> > extreme. >> > >> > Here are my system specs. >> > >> > Microsoft Windows XP Professional >> > Service Pack 3 >> > Intel Core Duo CPU >> > 2.39GHz, 3 gigs of RAM >> > >> > Technical Communications Suite 2.0 >> > FrameMaker 9, p250 >> > >> > >> > -- >> > You received this message because you are subscribed to the Google >> Groups >> > "Technical Communications Suite Users" group. >> > To post to this group, send email to tcs-us...@googlegroups.com. >> > To unsubscribe from this group, send email to >> > tcs-users+unsubscr...@googlegroups.com >> >> > >> > . >> > For more options, visit this group at >> > http://groups.google.com/group/TCS-Users?hl=en. >> > >> >> >> > ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: framers Digest, Vol 54, Issue 19
> However, I finally cured it by completely deleting the following directory > structure (which Frame 9 then recreates the next time you fire it up) (you > will need to set Windows to show the hidden folder "Application Data"): > > C:\Documents and Settings\\Application Data\Adobe This is the first solid solution that I've read about. The Adobe support people don't seem to know about it. They had no solution when I tried to install FM 9. I finally gave up, got a refund, and went back to FM 8. = Mike Bradley www.techpubs.com ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
