Re: problems creating pdf files from FM11
Hi Ken, since you asked…If you're using your Fm source to create EPUB, spaces and assorted odd characters in files, directories, graphics and (spot) cross-reference markers will prevent the EPUB from validating.I'm now in the habit of using only alphanumeric names for files, directories, and markers. -MattMatt R. Sullivanco-authorPublishing Fundamentals: Unstructured FrameMaker 11P:714.798.7596 |C:714.585.2335 |m...@mattrsullivan.com@mattrsullivanLinkedInfacebookmattrsullivan.com On Aug 25, 2013, at 8:48 AM, Ken Poshedly poshe...@bellsouth.net wrote:I recall in years past that a pop-up would occur if an "illegal" character was used in a filename, but I never see that anymore. At least now we know not use commas in a FrameMaker filename. Aare there any other such characters I should know about?___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: problems creating pdf files from FM11
First the two-step process you're doing is unnecessary and may contribute to the problem Instead, try printing to the Acrobat printer and in the FM Print dialog box, check Generate Acrobat data but UNCHECK Print to file. Distiller will automatically generate the PS file, distill, and delete it. Second... are automatic updates turned on? It's possible some Adobe files either in FM or in Acrobat changed. In any case, check manually to confirm that both applications are fully patched. Third, some trouble shooting -- Can y'all create PDFs from other applications, such as Word, using the Acrobat printer instance? Are you getting any error messages during PDF creation? Art Campbell art.campb...@gmail.com ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 I support www.TheGrotonLine.com, hyperlocal news for Groton MA. On Wed, Aug 21, 2013 at 11:13 AM, Ken Poshedly poshe...@bellsouth.netwrote: The subject line says just what it is. Background: - I'm on a Windows XP terminal with FM8 and Adobe Acrobat 9 Professional. - The other three writers are on Windows 7 terminals with FM11 and Adobe Acrobat 10 Professional. - We create pdf files by printing to the Adobe printer to get a ps (postscript) file, then running that through Distiller. All worked OK through Wednesday, but not today (Thursday). While I _can_ continue to successfully create pdf files as described, at least two of the other three guys can't. What we've done: - Saved a sample file down to mif version 7 onto our network drive for me to open in FM8. - I open the sample file in FM8 but still can't create a ps file (always 0 kb file size results) from that sample file. - This is true whether I try it straight from the mif file or save it as an FM8 file and then try it. Nobody had consciously changed anything on their terminals over the course of Wednesday to cause this today. And yes, I've made sure that the Rely on system fonts only checkbox is UNchecked when they and I try to create a ps file using the sample FM11 file. My suggested fix is for the three to remain on Windows 7 but reinstall FM8 since we here only output pdf files for hardcopy distribution anyway. That's a losing battle, however, even though it would increase our productivity immensely -- at least in the short term. Help please. -- Ken in Atlanta -- *From:* Shmuel Wolfson shmue...@gmail.com *To:* framers@lists.frameusers.com *Sent:* Monday, August 19, 2013 3:38 AM *Subject:* Re: OT: Font suggestions for book? We use Arial for headings and Century Schoolbook for the paragraph text. Generally san-serif fonts are better for onscreen reading and serif fonts are better for print. Century Schoolbook is a serif font that is similar to Times New Roman but less compressed. It's very comfortable for onscreen reading and when printed. Regards, Shmuel Wolfson Technical Writer 052-763-7133 On 19-Aug-13 2:04 AM, Scott Turner wrote: I have a fondness for Minion or Garamond. I think you can find a free font that is similar to these. However, the cost is relatively small, so purchase should be considered. The advantage if Minion and Garamond is that they both have a relatively low height to width ratio, making them very readable. If you opt for a free font, look for that. Avoid Times, it's narrow, designed for newspaper columns. On Aug 15, 2013, at 17:22, VLM TechSubs techs...@vibrantlivingministries.org wrote: Greetings everyone, I’m working in FM 8, Win 7 x64 on a book that will be published this Fall. I’ve now been asked to do the book design, in addition to most of the writing and basic template design. The subject matter is primarily financial … it’s a book about the history of taxation. It’s not a scholarly work at all, but rather one designed to “wake up” American teens and young adults to some of the issues involved. Footnotes are used here and there, but more for explanation of background/details than in a traditional sense as references. The book will be published in a standard 6x9 format, paperback. All that having been said … What are people’s favorite or recommended fonts for such a project. And since this is being published on a shoestring budget with a nonprofit/educational bent, suggestions of free fonts would be most welcome. Well, thanks in advance! Best regards, Elchanan ___ You are currently subscribed to framers as qui...@airmail.net. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit
RE: problems creating pdf files from FM11
Interestingly, I had similar problems with FM 10 last night but not today. It is fully patched and running on Windows 7 Ultimate (also up to date), 3.2 GHz machine, 12 GB RAM, 1 terabyte of free space. I changed nothing, but got the message saying that an appropriate printer could not be found. Today, it’s working, and all I did was to reboot. Stumped in Ypsilanti. Jack DeLand, CSM | 734 972 3026 (cell) | jack.deland (skype) | www.linkedin.com/in/jackdeland From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Ken Poshedly Sent: Wednesday, August 21, 2013 11:14 AM To: framers@lists.frameusers.com Subject: problems creating pdf files from FM11 The subject line says just what it is. Background: * I'm on a Windows XP terminal with FM8 and Adobe Acrobat 9 Professional. * The other three writers are on Windows 7 terminals with FM11 and Adobe Acrobat 10 Professional. * We create pdf files by printing to the Adobe printer to get a ps (postscript) file, then running that through Distiller. All worked OK through Wednesday, but not today (Thursday). While I _can_ continue to successfully create pdf files as described, at least two of the other three guys can't. What we've done: * Saved a sample file down to mif version 7 onto our network drive for me to open in FM8. * I open the sample file in FM8 but still can't create a ps file (always 0 kb file size results) from that sample file. * This is true whether I try it straight from the mif file or save it as an FM8 file and then try it. Nobody had consciously changed anything on their terminals over the course of Wednesday to cause this today. And yes, I've made sure that the Rely on system fonts only checkbox is UNchecked when they and I try to create a ps file using the sample FM11 file. My suggested fix is for the three to remain on Windows 7 but reinstall FM8 since we here only output pdf files for hardcopy distribution anyway. That's a losing battle, however, even though it would increase our productivity immensely -- at least in the short term. Help please. -- Ken in Atlanta ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: problems creating pdf files from FM11
To Art, Jack and all others, First, many thanks for the suggestions, but as it turned out, it was the smallest thing that tripped us up -- an illegal character in the FrameMaker filename. In this case, the guy who created the files -- and has worked with FM for some years -- included a comma in his filename. Our filenames include the projected date-of-release of a manual. Thus, the filenames are (section name) (product name) (manual type) (date).fm In this case, Introduction - SRC885 - SOM - August 21, 2013.fm (For those interested, it's the Introduction section of a Safety, Operation Maintenance Manual for an 85-metric ton lifting capacity rough terrain crane to be released on August 21, 2013.) I also sent this Introduction section file to my own FrameMaker guru, Tim Murray, here in Atlanta. He got back to me almost immediately that the file prints to postscript and then distills to pdf beautifully with the comma deleted from the filename. However, I recall in years past that a pop-up would occur if an illegal character was used in a filename, but I never see that anymore. At least now we know not use commas in a FrameMaker filename. Aare there any other such characters I should know about? (Mine is a Windows XP platform with FrameMaker 8 and we have 3 Windows 7 platforms with FrameMaker 11). Second, I sent this e-mail asking for help on Wednesday, August 21, but it didn't appear at all until today, Sunday, August 25. And this has occurred in the past as well. With not seeing my message here on Wednesday, I posted it to techwr-L the same day and got suggestions the same day. I guess that if things don't change, I'll simply lurk here but depend on techwr-L for immediate (or at least same-day) results. As for Tim, he does great FM and other software contract tech writing and has been a wealth of support to me. His website is just great as well; it's at http://www.techknowledgecorp.com/ Give him a try, you won't be sorry. -- Ken in Atlanta From: Art Campbell art.campb...@gmail.com To: Ken Poshedly poshe...@bellsouth.net Cc: framers@lists.frameusers.com framers@lists.frameusers.com Sent: Sunday, August 25, 2013 10:22 AM Subject: Re: problems creating pdf files from FM11 First the two-step process you're doing is unnecessary and may contribute to the problem Instead, try printing to the Acrobat printer and in the FM Print dialog box, check Generate Acrobat data but UNCHECK Print to file. Distiller will automatically generate the PS file, distill, and delete it. Second... are automatic updates turned on? It's possible some Adobe files either in FM or in Acrobat changed. In any case, check manually to confirm that both applications are fully patched. Third, some trouble shooting -- Can y'all create PDFs from other applications, such as Word, using the Acrobat printer instance? Are you getting any error messages during PDF creation? Art Campbell art.campb...@gmail.com ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 I support www.TheGrotonLine.com, hyperlocal news for Groton MA. On Wed, Aug 21, 2013 at 11:13 AM, Ken Poshedly poshe...@bellsouth.net wrote: The subject line says just what it is. Background: * I'm on a Windows XP terminal with FM8 and Adobe Acrobat 9 Professional. * The other three writers are on Windows 7 terminals with FM11 and Adobe Acrobat 10 Professional. * We create pdf files by printing to the Adobe printer to get a ps (postscript) file, then running that through Distiller. All worked OK through Wednesday, but not today (Thursday). While I _can_ continue to successfully create pdf files as described, at least two of the other three guys can't. What we've done: * Saved a sample file down to mif version 7 onto our network drive for me to open in FM8. * I open the sample file in FM8 but still can't create a ps file (always 0 kb file size results) from that sample file. * This is true whether I try it straight from the mif file or save it as an FM8 file and then try it. Nobody had consciously changed anything on their terminals over the course of Wednesday to cause this today. And yes, I've made sure that the Rely on system fonts only checkbox is UNchecked when they and I try to create a ps file using the sample FM11 file. My suggested fix is for the three to remain on Windows 7 but reinstall FM8 since we here only output pdf files for hardcopy distribution anyway. That's a losing battle, however, even though it would increase our productivity immensely -- at least in the short term. Help please. -- Ken in Atlanta
RE: Problems with PDF creation since Windows update
A lot of people have trouble with Save as PDF. You are better of Printing to Adobe PDF, but you can uncheck the saves as a file option and see your PDF straightaway. john From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Laura Fergusson Sent: Tuesday, May 29, 2012 8:34 AM To: framers@lists.frameusers.com Subject: Problems with PDF creation since Windows update Has anyone else had problems with creating PDFs from Framemaker since the weekend? There appear to have been 3 Windows updates on Sunday evening and since then I can't Save as PDF. I'm using Frame 8 on Windows 7. I am now resorting to trying to save as a ps and then distilling, like I used to do in the dim and distant past... If anyone has any ideas, that would be great. I have tried using System restore but for some reason it keeps failing no matter which point I choose. Many thanks Laura ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Problems with PDF creation since Windows update
I may have stumbled on this problem as well, although I am now completely confused. On Monday, I tried to install the Acrobat 10 trial and had issues as I didn't uninstall Acrobat 9 first. After I uninstalled Acrobat 10 and repaired the Acrobat 9 installation, I could no longer do anything with PDFs in FrameMaker. This includes Print Book as FM9 doesn't seem to recognize Distiller, although Distiller is really still there and opens just fine. Before I reinstalled anything, I was planning to contact the List to see what order I should do things in (ie, which comes first Acrobat or Frame reinstall?). Given Laura's issue, maybe my issue has nothing to do with my Acrobat problems and actually relates to the Windows updates - or not! Does anyone have any thoughts? FM 9 Version: 9.0p255 Unstructured OS: Windows 7, 64 bit Alison Alison Craig Technical Documentation Lead 604-279-8550 | fax 604-279-8559 | toll-free 1-866-437-9508 Ultrasonix Medical Corporation | www.ultrasonix.comhttp://www.ultrasonix.com/ [cid:image001.gif@01CD3E4E.10FB0570] From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Laura Fergusson Sent: Tuesday, May 29, 2012 5:34 AM To: framers@lists.frameusers.com Subject: Problems with PDF creation since Windows update Has anyone else had problems with creating PDFs from Framemaker since the weekend? There appear to have been 3 Windows updates on Sunday evening and since then I can't Save as PDF. I'm using Frame 8 on Windows 7. I am now resorting to trying to save as a ps and then distilling, like I used to do in the dim and distant past... If anyone has any ideas, that would be great. I have tried using System restore but for some reason it keeps failing no matter which point I choose. Many thanks Laura inline: image001.gif___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Problems with PDF creation since Windows update
Thanks, that solved part of my problem as Print Book can at least see the Adobe PDF printer again, but it still won't recognize any joboption files. Does anyone know where FrameMaker looks for joboptions? I'll copy them in manually if I have to - although I can't figure out why they would go missing. Alison From: Magnus, Thomas C [mailto:thomas.mag...@teradata.com] Sent: Wednesday, May 30, 2012 10:34 AM To: Alison Craig; Laura Fergusson; framers@lists.frameusers.com Subject: RE: Problems with PDF creation since Windows update Alison and Laura, I had an issue with Win 7 64-bit, FM 9, and Acrobat X. Win 7 32-bit prints fine. Performing the following steps resolves the error for me. Although I had previously cleared this option in Printing Preferences, the solution seems to be clearing this option in the Printing Defaults. http://forums.adobe.com/thread/617432 . On Win7 x64 with FM8 and Acrobat 9 Pro, this resolved the issue for me: 1. Click the Start menu, and then click Devices and Printers 2. Right-click the Adobe PDF printer, then click Printing Preferences, and then deselect Rely on system fonts only; do not use document fonts 3. Click OK 4. Right-click the Adobe PDF printer, then click Printer Properties, then click the Advanced tab, and then click Printing Defaults 5. On the Adobe PDF Settings tab, deselect Rely on system fonts only; do not use document fonts, and then click OK. 6. On the Adobe PDF Properties dialog, click OK Hope this helps, Tom From: framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com]mailto:[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Alison Craig Sent: Wednesday, May 30, 2012 10:22 AM To: Laura Fergusson; framers@lists.frameusers.commailto:framers@lists.frameusers.com Subject: RE: Problems with PDF creation since Windows update I may have stumbled on this problem as well, although I am now completely confused. On Monday, I tried to install the Acrobat 10 trial and had issues as I didn't uninstall Acrobat 9 first. After I uninstalled Acrobat 10 and repaired the Acrobat 9 installation, I could no longer do anything with PDFs in FrameMaker. This includes Print Book as FM9 doesn't seem to recognize Distiller, although Distiller is really still there and opens just fine. Before I reinstalled anything, I was planning to contact the List to see what order I should do things in (ie, which comes first Acrobat or Frame reinstall?). Given Laura's issue, maybe my issue has nothing to do with my Acrobat problems and actually relates to the Windows updates - or not! Does anyone have any thoughts? FM 9 Version: 9.0p255 Unstructured OS: Windows 7, 64 bit Alison Alison Craig Technical Documentation Lead 604-279-8550 | fax 604-279-8559 | toll-free 1-866-437-9508 Ultrasonix Medical Corporation | www.ultrasonix.comhttp://www.ultrasonix.com/ [cid:image001.gif@01CD3E50.CFFF8E30] From: framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com]mailto:[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Laura Fergusson Sent: Tuesday, May 29, 2012 5:34 AM To: framers@lists.frameusers.commailto:framers@lists.frameusers.com Subject: Problems with PDF creation since Windows update Has anyone else had problems with creating PDFs from Framemaker since the weekend? There appear to have been 3 Windows updates on Sunday evening and since then I can't Save as PDF. I'm using Frame 8 on Windows 7. I am now resorting to trying to save as a ps and then distilling, like I used to do in the dim and distant past... If anyone has any ideas, that would be great. I have tried using System restore but for some reason it keeps failing no matter which point I choose. Many thanks Laura inline: image001.gif___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Problems with PDF creation since Windows update
One other piece of information... When I try Save as PDF I get the following message: To execute Save as PDF command you must have Acrobat Distiller version 5.05 or higher installed. When I open Distiller and look, the About Box says I'm using Distiller version 9.5.1283. Alison From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Alison Craig Sent: Wednesday, May 30, 2012 10:42 AM To: Magnus, Thomas C; Laura Fergusson; framers@lists.frameusers.com Subject: RE: Problems with PDF creation since Windows update Thanks, that solved part of my problem as Print Book can at least see the Adobe PDF printer again, but it still won't recognize any joboption files. Does anyone know where FrameMaker looks for joboptions? I'll copy them in manually if I have to - although I can't figure out why they would go missing. Alison From: Magnus, Thomas C [mailto:thomas.mag...@teradata.com]mailto:[mailto:thomas.mag...@teradata.com] Sent: Wednesday, May 30, 2012 10:34 AM To: Alison Craig; Laura Fergusson; framers@lists.frameusers.commailto:framers@lists.frameusers.com Subject: RE: Problems with PDF creation since Windows update Alison and Laura, I had an issue with Win 7 64-bit, FM 9, and Acrobat X. Win 7 32-bit prints fine. Performing the following steps resolves the error for me. Although I had previously cleared this option in Printing Preferences, the solution seems to be clearing this option in the Printing Defaults. http://forums.adobe.com/thread/617432 . On Win7 x64 with FM8 and Acrobat 9 Pro, this resolved the issue for me: 1. Click the Start menu, and then click Devices and Printers 2. Right-click the Adobe PDF printer, then click Printing Preferences, and then deselect Rely on system fonts only; do not use document fonts 3. Click OK 4. Right-click the Adobe PDF printer, then click Printer Properties, then click the Advanced tab, and then click Printing Defaults 5. On the Adobe PDF Settings tab, deselect Rely on system fonts only; do not use document fonts, and then click OK. 6. On the Adobe PDF Properties dialog, click OK Hope this helps, Tom From: framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com]mailto:[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Alison Craig Sent: Wednesday, May 30, 2012 10:22 AM To: Laura Fergusson; framers@lists.frameusers.commailto:framers@lists.frameusers.com Subject: RE: Problems with PDF creation since Windows update I may have stumbled on this problem as well, although I am now completely confused. On Monday, I tried to install the Acrobat 10 trial and had issues as I didn't uninstall Acrobat 9 first. After I uninstalled Acrobat 10 and repaired the Acrobat 9 installation, I could no longer do anything with PDFs in FrameMaker. This includes Print Book as FM9 doesn't seem to recognize Distiller, although Distiller is really still there and opens just fine. Before I reinstalled anything, I was planning to contact the List to see what order I should do things in (ie, which comes first Acrobat or Frame reinstall?). Given Laura's issue, maybe my issue has nothing to do with my Acrobat problems and actually relates to the Windows updates - or not! Does anyone have any thoughts? FM 9 Version: 9.0p255 Unstructured OS: Windows 7, 64 bit Alison Alison Craig Technical Documentation Lead 604-279-8550 | fax 604-279-8559 | toll-free 1-866-437-9508 Ultrasonix Medical Corporation | www.ultrasonix.comhttp://www.ultrasonix.com/ [cid:image002.jpg@01CD3E51.93DFE750] From: framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com]mailto:[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Laura Fergusson Sent: Tuesday, May 29, 2012 5:34 AM To: framers@lists.frameusers.commailto:framers@lists.frameusers.com Subject: Problems with PDF creation since Windows update Has anyone else had problems with creating PDFs from Framemaker since the weekend? There appear to have been 3 Windows updates on Sunday evening and since then I can't Save as PDF. I'm using Frame 8 on Windows 7. I am now resorting to trying to save as a ps and then distilling, like I used to do in the dim and distant past... If anyone has any ideas, that would be great. I have tried using System restore but for some reason it keeps failing no matter which point I choose. Many thanks Laura inline: image002.jpg___ You are currently subscribed to framers as alison.cr...@ultrasonix.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/alison.craig%40ultrasonix.com Send administrative questions to listad...@frameusers.com
Re: Problems with PDF creation since Windows update
Hi Laura, What if you/your IT guys uninstall the latest Windows updates and check if distilling works again? You can see what has been recently installed in: Control Panel\System and Security\Windows Update\View update history HTH, Roman From: Laura Fergusson l.fergus...@codestuff.net To: framers@lists.frameusers.com framers@lists.frameusers.com Sent: Tuesday, May 29, 2012 3:34 PM Subject: Problems with PDF creation since Windows update Has anyone else had problems with creating PDFs from Framemaker since the weekend? There appear to have been 3 Windows updates on Sunday evening and since then I can’t Save as PDF. I’m using Frame 8 on Windows 7. I am now resorting to trying to save as a ps and then distilling, like I used to do in the dim and distant past... If anyone has any ideas, that would be great. I have tried using System restore but for some reason it keeps failing no matter which point I choose. Many thanks Laura ___ You are currently subscribed to framers as banks_ro...@yahoo.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/banks_roman%40yahoo.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Problems with PDF creation since Windows update
Thanks for the suggestion Roman. I was just about to start doing that when I tried the PDF creation just one last time. And you’ve guessed it, it worked. Seems that installing another PDF creation tool has fixed something... Sigh. At least it’s working again. Laura From: Roman Banks [mailto:banks_ro...@yahoo.com] Sent: 30 May 2012 08:33 To: Laura Fergusson; framers@lists.frameusers.com Subject: Re: Problems with PDF creation since Windows update Hi Laura, What if you/your IT guys uninstall the latest Windows updates and check if distilling works again? You can see what has been recently installed in: Control Panel\System and Security\Windows Update\View update history HTH, Roman From: Laura Fergusson l.fergus...@codestuff.netmailto:l.fergus...@codestuff.net To: framers@lists.frameusers.commailto:framers@lists.frameusers.com framers@lists.frameusers.commailto:framers@lists.frameusers.com Sent: Tuesday, May 29, 2012 3:34 PM Subject: Problems with PDF creation since Windows update Has anyone else had problems with creating PDFs from Framemaker since the weekend? There appear to have been 3 Windows updates on Sunday evening and since then I can’t Save as PDF. I’m using Frame 8 on Windows 7. I am now resorting to trying to save as a ps and then distilling, like I used to do in the dim and distant past... If anyone has any ideas, that would be great. I have tried using System restore but for some reason it keeps failing no matter which point I choose. Many thanks Laura ___ You are currently subscribed to framers as banks_ro...@yahoo.commailto:banks_ro...@yahoo.com. Send list messages to framers@lists.frameusers.commailto:framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.commailto:framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/banks_roman%40yahoo.com Send administrative questions to listad...@frameusers.commailto:listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Problems with PDF creation since Windows update
Alison and Laura, I had an issue with Win 7 64-bit, FM 9, and Acrobat X. Win 7 32-bit prints fine. Performing the following steps resolves the error for me. Although I had previously cleared this option in Printing Preferences, the solution seems to be clearing this option in the Printing Defaults. http://forums.adobe.com/thread/617432 . On Win7 x64 with FM8 and Acrobat 9 Pro, this resolved the issue for me: 1. Click the Start menu, and then click Devices and Printers 2. Right-click the Adobe PDF printer, then click Printing Preferences, and then deselect Rely on system fonts only; do not use document fonts 3. Click OK 4. Right-click the Adobe PDF printer, then click Printer Properties, then click the Advanced tab, and then click Printing Defaults 5. On the Adobe PDF Settings tab, deselect Rely on system fonts only; do not use document fonts, and then click OK. 6. On the Adobe PDF Properties dialog, click OK Hope this helps, Tom From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Alison Craig Sent: Wednesday, May 30, 2012 10:22 AM To: Laura Fergusson; framers@lists.frameusers.com Subject: RE: Problems with PDF creation since Windows update I may have stumbled on this problem as well, although I am now completely confused. On Monday, I tried to install the Acrobat 10 trial and had issues as I didn't uninstall Acrobat 9 first. After I uninstalled Acrobat 10 and repaired the Acrobat 9 installation, I could no longer do anything with PDFs in FrameMaker. This includes Print Book as FM9 doesn't seem to recognize Distiller, although Distiller is really still there and opens just fine. Before I reinstalled anything, I was planning to contact the List to see what order I should do things in (ie, which comes first Acrobat or Frame reinstall?). Given Laura's issue, maybe my issue has nothing to do with my Acrobat problems and actually relates to the Windows updates - or not! Does anyone have any thoughts? FM 9 Version: 9.0p255 Unstructured OS: Windows 7, 64 bit Alison Alison Craig Technical Documentation Lead 604-279-8550 | fax 604-279-8559 | toll-free 1-866-437-9508 Ultrasonix Medical Corporation | www.ultrasonix.comhttp://www.ultrasonix.com/ [Description: Ultrasonix Medical Corp] From: framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com]mailto:[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Laura Fergusson Sent: Tuesday, May 29, 2012 5:34 AM To: framers@lists.frameusers.commailto:framers@lists.frameusers.com Subject: Problems with PDF creation since Windows update Has anyone else had problems with creating PDFs from Framemaker since the weekend? There appear to have been 3 Windows updates on Sunday evening and since then I can't Save as PDF. I'm using Frame 8 on Windows 7. I am now resorting to trying to save as a ps and then distilling, like I used to do in the dim and distant past... If anyone has any ideas, that would be great. I have tried using System restore but for some reason it keeps failing no matter which point I choose. Many thanks Laura inline: image001.gif___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Problems with PDF creation since Windows update
Sounds like FrameMaker has lost track of Acrobat 9. You probably need to reinstall or repair Acrobat. On Wed, May 30, 2012 at 10:47 AM, Alison Craig alison.cr...@ultrasonix.com wrote: When I try Save as PDF I get the following message: To execute Save as PDF command you must have Acrobat Distiller version 5.05 or higher installed. When I open Distiller and look, the About Box says I’m using Distiller version 9.5.1283. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Problems with PDF
Tina, You might try creating the PDF from postscript rather than Frame: 1) Open the book and all files in it. 2) Print the book to a postscript file using the Adobe PDF printer option. 3) Double-click the postscript file to start Distiller and create the PDF. Miriam You wrote. I'm using Frame 8. I have a book (28 chapters) with a TOC. I'm creating a PDF using the File Save As PDF command... I can make a PDF of the TOC on its own. Works fine... If I put the TOC in the book, I get this message in the log file where the TOC starts: %%[ Error: undefined; OffendingCommand: pdfmark; ErrorInfo: Rect ]%% ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
re: Problems with PDF
Tina, You wrote: I'm using Frame 8. I have a book (28 chapters) with a TOC. I'm creating a PDF using the File Save As PDF command. ... If I put the TOC in the book, I get this message in the log file where the TOC starts: %%[ Error: undefined; OffendingCommand: pdfmark; ErrorInfo: Rect ]%% ... One workaround for this FM8.0-specific bug is to turn Tagged PDF on; see http://www.microtype.com/FM_bugs.html#FM80 for more details. Shlomo Perets MicroType, http://www.microtype.com * ToolbarPlus Express for FrameMaker FrameMaker/Acrobat training consulting * FrameMaker-to-Acrobat TimeSavers/Assistants ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Re: Problems with PDF
This may be the fact for Frame 7.2/Distiller7 to. I have on several occasions in the last year or so complained about FrameMaker 7.2 crashing when distilling a book file (print book to file and then distill). Recently I tried setting the Tagged PDF on, and setting tags for only some three elements (structured), and now the file distilled without any problems. Bodvar Bjorgvinsson Iceland On 9/10/07, Shlomo Perets [EMAIL PROTECTED] wrote: Tina, You wrote: I'm using Frame 8. I have a book (28 chapters) with a TOC. I'm creating a PDF using the File Save As PDF command. ... If I put the TOC in the book, I get this message in the log file where the TOC starts: %%[ Error: undefined; OffendingCommand: pdfmark; ErrorInfo: Rect ]%% ... One workaround for this FM8.0-specific bug is to turn Tagged PDF on; see http://www.microtype.com/FM_bugs.html#FM80 for more details. Shlomo Perets MicroType, http://www.microtype.com * ToolbarPlus Express for FrameMaker FrameMaker/Acrobat training consulting * FrameMaker-to-Acrobat TimeSavers/Assistants ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/bodvar%40gmail.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Problems with PDF
Hi all-- Schlomo's fix worked. I turned on tagged PDF, and now I can create a PDF that includes a generated file. Life is good, thanks! Tina tina ricks | [EMAIL PROTECTED] | 503-531-3233 technical writing and editing ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
