Re: Shopping for external harddrive

2009-05-05 Thread Andrew Wright

On Tue, 5 May 2009, Daniel Underwood wrote:


and other online reviews. But I also wanted to see if any of you folks
have personal recommendations.


I had an unpleasant experience with Maxtor/Seagate support this year.

I had one of their OneTouch III's pack up after 6 mo, and the
warranty replacement died out of the box.  It took 69 days
as well as dozens of phone calls + emails to get a replacement
for the dead replacement.

The overall failure rate of their products seems to be acceptable,
but their support is just terrible.

A.

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Re: Shopping for external harddrive

2009-05-05 Thread Wojciech Puchar

warranty replacement died out of the box.  It took 69 days
as well as dozens of phone calls + emails to get a replacement
for the dead replacement.


while i never had problems with warranty on hard drives (only internal but 
anyway), it always took 2-3 weeks.


shop where i bought it handled it for me.
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Re: Shopping for external harddrive

2009-05-05 Thread Manolis Kiagias
Daniel Underwood wrote:
> I'm looking to purchase a >= 1TB external harddrive, because I'm
> running out of room on my 300GB external.  Anyone have good experience
> with any particular brands?  I really don't know how different brands
> compare in reliability to one another.  Of course I plan to check CNet
> and other online reviews. But I also wanted to see if any of you folks
> have personal recommendations.
>
> Thanks,
> Daniel
>
>   
I recently replaced my Lacie external hardrive (used for backup) with a
WD MyBook.
The Lacie was about two years old and the USB interface failed. The disk
is still ok.  I believe this came along as a result of faulty design
decisions:

- The disk was on and spinning all the time, no matter if accessed or
not (it was only getting mounted for an hour or two a day)
- There was not enough space in the box and around the disk, very bad
cooling.

The MyBook quickly spins down when not in use and runs very cool due to
the case design. I expect it to last a lot longer. I believe these come
in 1Tb models as well.

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Re: Shopping for external harddrive

2009-05-05 Thread Charlie Kester

On Tue 05 May 2009 at 07:44:06 PDT Manolis Kiagias wrote:

I recently replaced my Lacie external hardrive (used for backup) with a
WD MyBook.  The Lacie was about two years old and the USB interface
failed. The disk is still ok.  I believe this came along as a result of
faulty design decisions:

- The disk was on and spinning all the time, no matter if accessed or
not (it was only getting mounted for an hour or two a day)
- There was not enough space in the box and around the disk, very bad
cooling.


I had the same problem with a 500GB LaCie external drive.  The USB
interface had been flaky for a while, and finally died one day when we
had a windstorm and the power went out.  I removed the drive from the
housing and connected it directly via SATA, and it's been running like a
champ ever since.

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Re: Shopping for external harddrive

2009-05-05 Thread Frederique Rijsdijk

Daniel Underwood wrote:

I'm looking to purchase a >= 1TB external harddrive, because I'm
running out of room on my 300GB external.  Anyone have good experience
with any particular brands?  I really don't know how different brands
compare in reliability to one another.  Of course I plan to check CNet
and other online reviews. But I also wanted to see if any of you folks
have personal recommendations.



1TB samsung USB drive, use it for backups. The drive is an "ECO" 
version, spinning at 5400rpm. That keeps the temperature down. Works nicely.



-- F
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