Re: 4TB Western Digital My Book 1230 USB hard drive not working on 10.2

2015-08-08 Thread Paul Mather
On Aug 3, 2015, at 2:15 PM, Paul Mather freebsd-li...@gromit.dlib.vt.edu 
wrote:

 On Aug 3, 2015, at 12:17 PM, Jack Vogel jfvo...@gmail.com wrote:
 
 Have you tried it on HEAD, and have you tried it on the same system with some
 recent flavor of Linux?
 
 No, and no.  It's a good idea, though.  I can try it this weekend, if I can 
 run each OS via a USB memstick.


Just to follow up on myself, I tried this external USB drive on a 
20150804-r286285 snapshot of FreeBSD/amd64 11-CURRENT on the same system, as 
well as under Ubuntu 15.04.

The 4 TB Western Digital My Book 1230 works under both those operating systems.

The drive is detected and works reliably when plugged in to a USB 2 port on 
either 11-CURRENT or Ubuntu 15.04.  It also works reliably when plugged in to a 
USB 3 port on either OS, however, it isn't always detected reliably under 
FreeBSD 11-CURRENT when unplugged and plugged in again (2 times out of 3 
attempts), but was detected every time without fail under Ubuntu 15.04.

So, it appears the hardware is okay; it seems the problem may lie with FreeBSD 
10.2.

Cheers,

Paul.


 
 With this being such a commonplace drive, I'd hoped someone might pipe up and 
 say something along the lines of, oh, you have to add USB quirk XYZ to get 
 that model working under FreeBSD.  No such luck, it seems.
 
 Cheers,
 
 Paul.
 
 
 
 Jack
 
 
 On Mon, Aug 3, 2015 at 8:35 AM, Paul Mather 
 freebsd-li...@gromit.dlib.vt.edu mailto:freebsd-li...@gromit.dlib.vt.edu 
 wrote:
 On Aug 3, 2015, at 11:09 AM, Alban Hertroys haram...@gmail.com 
 mailto:haram...@gmail.com wrote:
 
 On 3 August 2015 at 15:01, Paul Mather freebsd-li...@gromit.dlib.vt.edu 
 mailto:freebsd-li...@gromit.dlib.vt.edu wrote:
 On Aug 2, 2015, at 9:34 PM, Adam McDougall mcdou...@egr.msu.edu 
 mailto:mcdou...@egr.msu.edu wrote:
 
 On 08/02/2015 21:22, Paul Mather wrote:
 I have a 4TB external USB drive (Western Digital My Book 1230) that I am 
 trying to use under FreeBSD/amd64 10.2 (10.2-PRERELEASE #0 r286052: Wed 
 Jul 29 20:59:39 EDT 2015).  This system has a MSI 760GMA-P34 (FX) 
 motherboard.
 
 The drive probes unreliably when plugged in to a USB 3 port.  It 
 reliably probes when plugged into a USB 2 port.  However, it works in 
 neither cases.  Attempting to dd from the drive results in a dd: 
 /dev/da0: Invalid argument.
 
 FYI: I had been experiencing the same with a 2 TB WD MyBook on OS X
 (Mavericks). The drive was being used for Time Machine backups, but it
 would at irregular intervals it would just 'disconnect' itself. My
 guess is that there's a firmware problem in the USB3 chip in those
 drives.
 
 After trying to get the issue fixed for almost half a year I returned
 it and replaced it by a Seagate, which has been working flawlessly
 ever since.
 
 I'm just saying, perhaps the problem isn't with FreeBSD but with the drive.
 
 
 I'd love just to get to the randomly disconnects stage under FreeBSD at 
 this point. :-)
 
 Up to now, I have been unable to read ANY data off the drive under FreeBSD, 
 either via USB 2 or USB 3. :-(
 
 However, you have given me something to think about: does anyone know of a 4 
 TB USB 2 or 3 drive that will work reliably under FreeBSD 10-STABLE right 
 now?
 
 Cheers,
 
 Paul.
 
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Re: 4TB Western Digital My Book 1230 USB hard drive not working on 10.2

2015-08-08 Thread Jack Vogel
Should give someone a clue, something in the usb code that 10.2 didn't get
perhaps...

Thanks,

Jack


On Sat, Aug 8, 2015 at 6:37 PM, Paul Mather 
freebsd-li...@gromit.dlib.vt.edu wrote:

 On Aug 3, 2015, at 2:15 PM, Paul Mather freebsd-li...@gromit.dlib.vt.edu
 wrote:

  On Aug 3, 2015, at 12:17 PM, Jack Vogel jfvo...@gmail.com wrote:
 
  Have you tried it on HEAD, and have you tried it on the same system
 with some
  recent flavor of Linux?
 
  No, and no.  It's a good idea, though.  I can try it this weekend, if I
 can run each OS via a USB memstick.


 Just to follow up on myself, I tried this external USB drive on a
 20150804-r286285 snapshot of FreeBSD/amd64 11-CURRENT on the same system,
 as well as under Ubuntu 15.04.

 The 4 TB Western Digital My Book 1230 works under both those operating
 systems.

 The drive is detected and works reliably when plugged in to a USB 2 port
 on either 11-CURRENT or Ubuntu 15.04.  It also works reliably when plugged
 in to a USB 3 port on either OS, however, it isn't always detected reliably
 under FreeBSD 11-CURRENT when unplugged and plugged in again (2 times out
 of 3 attempts), but was detected every time without fail under Ubuntu 15.04.

 So, it appears the hardware is okay; it seems the problem may lie with
 FreeBSD 10.2.

 Cheers,

 Paul.


 
  With this being such a commonplace drive, I'd hoped someone might pipe
 up and say something along the lines of, oh, you have to add USB quirk XYZ
 to get that model working under FreeBSD.  No such luck, it seems.
 
  Cheers,
 
  Paul.
 
 
 
  Jack
 
 
  On Mon, Aug 3, 2015 at 8:35 AM, Paul Mather 
 freebsd-li...@gromit.dlib.vt.edu mailto:freebsd-li...@gromit.dlib.vt.edu
 wrote:
  On Aug 3, 2015, at 11:09 AM, Alban Hertroys haram...@gmail.com
 mailto:haram...@gmail.com wrote:
 
  On 3 August 2015 at 15:01, Paul Mather 
 freebsd-li...@gromit.dlib.vt.edu mailto:freebsd-li...@gromit.dlib.vt.edu
 wrote:
  On Aug 2, 2015, at 9:34 PM, Adam McDougall mcdou...@egr.msu.edu
 mailto:mcdou...@egr.msu.edu wrote:
 
  On 08/02/2015 21:22, Paul Mather wrote:
  I have a 4TB external USB drive (Western Digital My Book 1230) that
 I am trying to use under FreeBSD/amd64 10.2 (10.2-PRERELEASE #0 r286052:
 Wed Jul 29 20:59:39 EDT 2015).  This system has a MSI 760GMA-P34 (FX)
 motherboard.
 
  The drive probes unreliably when plugged in to a USB 3 port.  It
 reliably probes when plugged into a USB 2 port.  However, it works in
 neither cases.  Attempting to dd from the drive results in a dd: /dev/da0:
 Invalid argument.
 
  FYI: I had been experiencing the same with a 2 TB WD MyBook on OS X
  (Mavericks). The drive was being used for Time Machine backups, but it
  would at irregular intervals it would just 'disconnect' itself. My
  guess is that there's a firmware problem in the USB3 chip in those
  drives.
 
  After trying to get the issue fixed for almost half a year I returned
  it and replaced it by a Seagate, which has been working flawlessly
  ever since.
 
  I'm just saying, perhaps the problem isn't with FreeBSD but with the
 drive.
 
 
  I'd love just to get to the randomly disconnects stage under FreeBSD
 at this point. :-)
 
  Up to now, I have been unable to read ANY data off the drive under
 FreeBSD, either via USB 2 or USB 3. :-(
 
  However, you have given me something to think about: does anyone know
 of a 4 TB USB 2 or 3 drive that will work reliably under FreeBSD 10-STABLE
 right now?
 
  Cheers,
 
  Paul.
 
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