Re: Strange crashing/rebooting problem

2005-10-27 Thread Bryan Fullerton
On 10/26/05, Alan Amesbury [EMAIL PROTECTED] wrote:
 This is pretty much classic Dell.  We've purchased a number of systems
 without operating systems on which we run FreeBSD.  However, they
 continually operate under the assumption that we are running Windoze or
 Linux, and expect those to do things like BIOS updates.

Have you tried running the Linux versions under FreeBSD's Linux
emulation? I haven't tried this yet either, but that'd be my first
whack at it.

 These links

 ftp://ftp.dell.com/diags/ED5061A0.tar.gz
 ftp://ftp.dell.com/diags/EI5061A0.ZIP

 ftp://ftp.dell.com/diags/MP1038A0.tar.gz
 ftp://ftp.us.dell.com/diags/MP1038A0.zip

 point at the Dell 32-bit diagnostics (first pair) and the memory
 diagnostics utilities (second pair).

Yes, those are the diagnostics I was thinking of.

Bryan
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Re: Strange crashing/rebooting problem

2005-10-26 Thread Dan Charrois


On 10/25/05, Dan Charrois [EMAIL PROTECTED] wrote:


Hi all.  I'm wondering if anyone can shed some light on a strange
crashing/rebooting problem I'm having.  First, the specs:

Hardware: Dell PowerEdge 2850 rack mounted server, Dual 3.4 Ghz Xeon,
5 Gb memory


[snip]

You didn't mention, have you run Dell diagnostics on the machine to
rule out hardware issues?



No, I haven't been able to run diagnostics and rule out the hardware  
for two reasons..  First, the server is located about an hour's drive  
away, and I haven't had the chance to get to it yet.  Of course, this  
can be fixed.  But secondly, I have no idea *how* to run Dell  
Diagnostics.  The Dell PowerEdge Service and Diagnostic Utilities,  
Version 4.4 CD that I have insists on being run from Windows, right  
down to a setup.exe in the root directory and a ReadMe that starts  
describing how to use the CD as:


1. Insert the Service and Diagnostic Utilities CD into the CD drive
   on a system running Windows. The setup program should start
   automatically. If it does not, click the Start button, click Run,
   and then type x:setup.exe (where x is the drive letter of your CD
   drive).

This isn't a dual boot machine - it's sole task is running FreeBSD  
for an SQL server, so that's not an option for me.  You'd think that  
they'd have a self-booting CD that would be able to diagnose the  
machine, since for the life of me, even if I *were* running Windows,  
I wouldn't be able to figure out how to diagnose a problem if part of  
the problem made Windows unbootable...  I must be missing something.


Dan
--
Syzygy Research  Technology
Box 83, Legal, AB  T0G 1L0 Canada
Phone: 780-961-2213

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Re: Strange crashing/rebooting problem

2005-10-26 Thread Alan Amesbury
Taken from the digest form, so hopefully I won't whack the formatting
too badly.

Dan Charrois [EMAIL PROTECTED] wrote:

[snip]

No, I haven't been able to run diagnostics and rule out the hardware  
for two reasons..  First, the server is located about an hour's drive  
away, and I haven't had the chance to get to it yet.  Of course, this  
can be fixed.  But secondly, I have no idea *how* to run Dell  
Diagnostics.  The Dell PowerEdge Service and Diagnostic Utilities,  
Version 4.4 CD that I have insists on being run from Windows, right  
down to a setup.exe in the root directory and a ReadMe that starts  
describing how to use the CD as:
  

[snip]

This is pretty much classic Dell.  We've purchased a number of systems
without operating systems on which we run FreeBSD.  However, they
continually operate under the assumption that we are running Windoze or
Linux, and expect those to do things like BIOS updates.  I'm trying to
work it out with them, but it's been pretty painful so far (enough that
I'm starting to look at other hardware vendors).  However, in the case
of the diagnostics utilities, Dell's a bit more enlightened.

These links

ftp://ftp.dell.com/diags/ED5061A0.tar.gz
ftp://ftp.dell.com/diags/EI5061A0.ZIP

ftp://ftp.dell.com/diags/MP1038A0.tar.gz
ftp://ftp.us.dell.com/diags/MP1038A0.zip


point at the Dell 32-bit diagnostics (first pair) and the memory
diagnostics utilities (second pair).  The .tar.gz files containg raw
floppy images suitable for writing to floppy with a command like

cat file.img | dd of=/dev/fd0 obs=18k


or something like that.  The .ZIP files contain what appear to be ISO
images suitable for burning to a CD.  Figuring that command out is left
as an exercise for the reader.  :-)


--
Alan Amesbury
University of Minnesota
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Re: Strange crashing/rebooting problem

2005-10-26 Thread David Wolfskill
On Wed, Oct 26, 2005 at 01:05:04AM -0400, Bryan Fullerton wrote:
 ...
 You didn't mention, have you run Dell diagnostics on the machine to
 rule out hardware issues?

While those diagnostics may well demostrate that a problem exists, the
lack of a problme is not demonstrated by a machine passing all
diagnostics.

In particular, on a previous Dell i5000e laptop, it was not until 8 days
before the warranty expired that I discovered conclusive evidence that
the (DB-9M) serial port did not work at all.

This, despite passing Dell's diagnostics with flying colors.

And this was because the diagnostics -- from what I can guess -- did not
attempt to actually transmit or receive data via the serial port.

So:  by all means, use the diagnostics, but use a suitably-sized grain
of salt in evaluating the results.

Peace,
david
-- 
David H. Wolfskill  [EMAIL PROTECTED]
Prediction is difficult, especially if it involves the future. -- Niels Bohr

See http://www.catwhisker.org/~david/publickey.gpg for public key.
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Strange crashing/rebooting problem

2005-10-25 Thread Dan Charrois
Hi all.  I'm wondering if anyone can shed some light on a strange  
crashing/rebooting problem I'm having.  First, the specs:


Hardware: Dell PowerEdge 2850 rack mounted server, Dual 3.4 Ghz Xeon,  
5 Gb memory
Hard Drives: LSILogic PERC 4e/Di, configured as RAID 5, with 3 X 40  
Gb disks

OS: FreeBSD 5.4-RELEASE-p6 for amd64
Other related software: mysql  Ver 14.7 Distrib 4.1.14, for portbld- 
freebsd5.4 (amd64) using  4.3


I currently have hyperthreading enabled, since I'm not too concerned  
about the security of the system (it's on an internal-only network,  
with no user accounts other than the administrator, and figure that  
if the security issue associated with hyperthreading is the only  
problem, it wouldn't hurt to get a bit more speed).  It's intended to  
be a single-purpose MySQL server to other client machines via TCP/IP,  
and supposed to be a high reliability, fast as possible machine.


But the problem is this.  I have it set to run mysqlhotcopy a couple  
of times during the day to back up the databases.  And twice now in  
the last month or so, when it starts to run, it brings down the  
server.  But the odd thing is that it doesn't lock up indefinitely,  
or even reboot itself normally.  Instead, it suddenly seems to quit  
as though someone unplugged it and then goes through the boot  
sequence.  It's at a remote location from me, so I haven't been able  
to see the console while it goes through its problems, but according  
to /var/log/messages, everything is running fine, and then suddenly,  
starts to write its initial boot messages:


sql syslogd: kernel boot file is /boot/kernel/kernel
sql kernel: Copyright (c) 1992-2005 The FreeBSD Project.
etc..

There are no logs of any shutting down variety, and sure enough, I get

sql kernel: Mounting root from ufs:/dev/amrd0s1a
sql kernel: WARNING: / was not properly dismounted
sql kernel: WARNING: /usr was not properly dismounted

messages written a bit later in the boot sequence.

What gets me is that if the machine was really locking up due to a  
kernel panic or something, I would expect it to stay frozen and not  
restart itself.  But within a couple of minutes of going down hard,  
it has rebooted itself.  There isn't any kind of watchdog timer that  
reboots itself after a lockup that I'm not aware of, is there?
Because of this, I sometimes don't even realize it's happened until I  
found that the odd MySQL database needs to be repaired, and then I  
checked the logs and see what's happened.  According to the logs,  
it's almost as though it's getting physically unplugged midstream,  
then plugged back in and boots from there.  But it's in a locked  
cabinet in a colocation centre with other machines of mine which  
aren't having the problem, and it's happened twice now at exactly the  
same time - just right as mysqlhotcopy is about to run.


Considering that this machine is supposed to be high availability,  
being down for even a couple of minutes like this is a problem.   
Plus, I really don't like not understanding what's making it go down  
like it does, and I'm obviously concerned about data corruption to  
the databases when something like this happens.


Does anyone have any advice on what may be wrong, or something to  
try?  I really have no idea even how to begin to troubleshoot this  
problem.  If you need any more information at all, please let me know.


Thanks for your help!

Dan
--
Syzygy Research  Technology
Box 83, Legal, AB  T0G 1L0 Canada
Phone: 780-961-2213

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Re: Strange crashing/rebooting problem

2005-10-25 Thread Jayton Garnett

Hello,

You should be using the IA-64 version of FreeBSD as these are Intel 
chips and nor AMD chips?
FreeBSD 5.4 IA-64 is for the Intel EM64T/Xeon/Itainium CPU's, FreeBSD 
5.4 AMD64 is for the AMD 64/x2/Opteron/FX CPU's.


You will have more luck using the IA-64 release, I am not sure if you 
can cvsup the source and rebuild the IA-64 version so you might have to do a
fresh install, and since you have backups of your databases it should 
not take you longer than 1hour to get it all running smoothly again.


Kind regards,
Jayton Garnett


Dan Charrois wrote:

Hi all.  I'm wondering if anyone can shed some light on a strange  
crashing/rebooting problem I'm having.  First, the specs:


Hardware: Dell PowerEdge 2850 rack mounted server, Dual 3.4 Ghz Xeon,  
5 Gb memory
Hard Drives: LSILogic PERC 4e/Di, configured as RAID 5, with 3 X 40  
Gb disks

OS: FreeBSD 5.4-RELEASE-p6 for amd64
Other related software: mysql  Ver 14.7 Distrib 4.1.14, for portbld- 
freebsd5.4 (amd64) using  4.3


I currently have hyperthreading enabled, since I'm not too concerned  
about the security of the system (it's on an internal-only network,  
with no user accounts other than the administrator, and figure that  
if the security issue associated with hyperthreading is the only  
problem, it wouldn't hurt to get a bit more speed).  It's intended to  
be a single-purpose MySQL server to other client machines via TCP/IP,  
and supposed to be a high reliability, fast as possible machine.


But the problem is this.  I have it set to run mysqlhotcopy a couple  
of times during the day to back up the databases.  And twice now in  
the last month or so, when it starts to run, it brings down the  
server.  But the odd thing is that it doesn't lock up indefinitely,  
or even reboot itself normally.  Instead, it suddenly seems to quit  
as though someone unplugged it and then goes through the boot  
sequence.  It's at a remote location from me, so I haven't been able  
to see the console while it goes through its problems, but according  
to /var/log/messages, everything is running fine, and then suddenly,  
starts to write its initial boot messages:


sql syslogd: kernel boot file is /boot/kernel/kernel
sql kernel: Copyright (c) 1992-2005 The FreeBSD Project.
etc..

There are no logs of any shutting down variety, and sure enough, I get

sql kernel: Mounting root from ufs:/dev/amrd0s1a
sql kernel: WARNING: / was not properly dismounted
sql kernel: WARNING: /usr was not properly dismounted

messages written a bit later in the boot sequence.

What gets me is that if the machine was really locking up due to a  
kernel panic or something, I would expect it to stay frozen and not  
restart itself.  But within a couple of minutes of going down hard,  
it has rebooted itself.  There isn't any kind of watchdog timer that  
reboots itself after a lockup that I'm not aware of, is there?
Because of this, I sometimes don't even realize it's happened until I  
found that the odd MySQL database needs to be repaired, and then I  
checked the logs and see what's happened.  According to the logs,  
it's almost as though it's getting physically unplugged midstream,  
then plugged back in and boots from there.  But it's in a locked  
cabinet in a colocation centre with other machines of mine which  
aren't having the problem, and it's happened twice now at exactly the  
same time - just right as mysqlhotcopy is about to run.


Considering that this machine is supposed to be high availability,  
being down for even a couple of minutes like this is a problem.   
Plus, I really don't like not understanding what's making it go down  
like it does, and I'm obviously concerned about data corruption to  
the databases when something like this happens.


Does anyone have any advice on what may be wrong, or something to  
try?  I really have no idea even how to begin to troubleshoot this  
problem.  If you need any more information at all, please let me know.


Thanks for your help!

Dan
--
Syzygy Research  Technology
Box 83, Legal, AB  T0G 1L0 Canada
Phone: 780-961-2213



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Re: Strange crashing/rebooting problem

2005-10-25 Thread Jase Thew

Jayton Garnett wrote:

Hello,

You should be using the IA-64 version of FreeBSD as these are Intel 
chips and nor AMD chips?
FreeBSD 5.4 IA-64 is for the Intel EM64T/Xeon/Itainium CPU's, FreeBSD 
5.4 AMD64 is for the AMD 64/x2/Opteron/FX CPU's.


You will have more luck using the IA-64 release, I am not sure if you 
can cvsup the source and rebuild the IA-64 version so you might have to do a
fresh install, and since you have backups of your databases it should 
not take you longer than 1hour to get it all running smoothly again.


Kind regards,
Jayton Garnett



Hiyas,

This is incorrect. The IA-64 builds are for Intel Itanium and Itanium-2 
processors only [1]. The AMD64 builds are the correct ones to use for 
both AMD64 and Intel EM64T processors when 64-bit support is required [2].


Regards,

Jase Thew.

[1] http://www.freebsd.org/releases/5.4R/hardware-ia64.html#PROC-IA64
[2] http://www.freebsd.org/releases/5.4R/hardware-amd64.html#PROC
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Re: Strange crashing/rebooting problem

2005-10-25 Thread Bryan Fullerton
On 10/25/05, Dan Charrois [EMAIL PROTECTED] wrote:
 Hi all.  I'm wondering if anyone can shed some light on a strange
 crashing/rebooting problem I'm having.  First, the specs:

 Hardware: Dell PowerEdge 2850 rack mounted server, Dual 3.4 Ghz Xeon,
 5 Gb memory
[snip]

You didn't mention, have you run Dell diagnostics on the machine to
rule out hardware issues?

Bryan
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