Re: help identifying gmirror, ata, or motherboard problem (Tyan S2865G2NR)

2006-11-15 Thread Jeremy Chadwick
On Wed, Nov 15, 2006 at 01:43:10PM -0800, George Hartzell wrote:
> Just to follow up on this, Maxtor asked if the board used an Nvidia
> controller (it does...) and then claimed that a newer rev. of their
> firmware for these drives would work better.
> 
> They're shipping a replacement drive.  We'll see
> 
> Thanks for all the feedback.

I can confirm this problem, and it's documented all over the web,
from forums to blogs to Maxtor's own site.  Maxtor won't admit to
it being a "bug", instead stating it's a "compatibility issue"
with nVidia chipsets.  They will only replace a drive with this
firmware if the customer calls and complains about the exact
issue and knows of the nVidia compatibility problem.  It also
helps to refer to the support ID# (or whatever it's called)
when calling them, otherwise they claim they have no knowledge
of it.

Maxtor would not send me a firmware, nor an updater application,
for the drive.

I got Maxtor to send me a replacement drive, and it did fix the
problem.  However, the NCQ feature of the drive is essentially
disabled (not like it matters much; read StorageReview's review
of NCQ/TCQ for details).

This problem (amongst many others) have pretty much put me off of
ever buying another Maxtor drive as long as I live, and have made
me extra wary of nVidia's SB (southbridge) chipsets.  I expect a
drive manufacturer + ATA interface company to test their drives
thoroughly on all mainstream vendors' southbridges.  Test means
weeks upon weeks of constant pounding, in RAID arrays and in
single systems.  This kind-of bug should've been caught
immediately, and never made it to the consumer market.

-- 
| Jeremy Chadwick jdc at parodius.com |
| Parodius Networkinghttp://www.parodius.com/ |
| UNIX Systems Administrator   Mountain View, CA, USA |
| Making life hard for others since 1977.   PGP: 4BD6C0CB |

___
freebsd-stable@freebsd.org mailing list
http://lists.freebsd.org/mailman/listinfo/freebsd-stable
To unsubscribe, send any mail to "[EMAIL PROTECTED]"


Re: help identifying gmirror, ata, or motherboard problem (Tyan S2865G2NR)

2006-11-15 Thread George Hartzell
Miroslav Lachman writes:
 > George Hartzell wrote:
 > 
 > > I'm having a problem with a machine that I support and would like some
 > > feedback.
 > > 
 > > The system was built up from a barebones Transport PX22, which uses a
 > > Tyan S2865G2NR motherboard.
 > > 
 > > It has two drives:
 > > 
 > >   ad4: 286188MB  at ata2-master SATA300
 > >   ad6: 286188MB  at ata3-master SATA300

Just to follow up on this, Maxtor asked if the board used an Nvidia
controller (it does...) and then claimed that a newer rev. of their
firmware for these drives would work better.

They're shipping a replacement drive.  We'll see

Thanks for all the feedback.

g.
___
freebsd-stable@freebsd.org mailing list
http://lists.freebsd.org/mailman/listinfo/freebsd-stable
To unsubscribe, send any mail to "[EMAIL PROTECTED]"


Re: help identifying gmirror, ata, or motherboard problem (Tyan S2865G2NR)

2006-11-14 Thread Miroslav Lachman

George Hartzell wrote:


I'm having a problem with a machine that I support and would like some
feedback.

The system was built up from a barebones Transport PX22, which uses a
Tyan S2865G2NR motherboard.

It has two drives:

  ad4: 286188MB  at ata2-master SATA300
  ad6: 286188MB  at ata3-master SATA300

A while back I noticed in the daily periodic report that gmirror had
dropped ad4.  We rebooted and got things going again and it ran
smoothly for a month or so, then dropped it again.

At that point we did a warranty replacement of ad4 and things have
been running smoothly for a couple of months.

A few days ago gmirror kicked ad6 out of the raid, which the following
lines in dmesg:

  ad6: FAILURE - device detached
  subdisk6: detached
  ad6: detached
  GEOM_MIRROR: Device gm0s1: provider ad6s1 disconnected.

We're adding an external device into the mirror and are planning to do
a warranty swap on this drive too.

The system is running, but feels sluggish.  It might be interesting to
note that the disk activity light is continuously lit.

The system if running the stock 6.1 RELEASE.

FreeBSD foo.com 6.1-RELEASE FreeBSD 6.1-RELEASE #0: Sun May  7 04:15:57 UTC 
2006 [EMAIL PROTECTED]:/usr/obj/usr/src/sys/SMP  amd64

I'm trying to figure out if we've just gotten two lousy disks, or if
there might be a driver or motherboard issue.

Does any of this ring any bells?

I'm suggesting that we upgrade to the tip of the stable tree, but the
owner's not convinced.  I can't tell if there's been anything relevant
in the stable release that might address this (aside from all the
other great stuff that's in there).

Thanks for any input,


Hi,

I had same problem few month ago and it was motherboard problem in my 
case. (the whole batch of ASUS barebones problem more precisely) Problem 
appeared with Seagate disks more often than with Hitec or Samsung, so my 
first thoughts was "it must be bad hard drive or batch of hard drives", 
but after many replacements and drives from other manufacturer I start 
to guess "it must be driver problem"... after next month of testing I 
found same problems on this batch of barebones with Linux and same 
barebones from different batch were running Linux for a long time... 
"say good bye Asus".

I can't be 100% sure this is your case too, but I think so.

Miroslav Lachman

PS: you can check the drive status by smartctl 
(/usr/ports/sysutils/smartmontools) or by some utility from drive 
manufacturer before you do warranty return

___
freebsd-stable@freebsd.org mailing list
http://lists.freebsd.org/mailman/listinfo/freebsd-stable
To unsubscribe, send any mail to "[EMAIL PROTECTED]"


Re: help identifying gmirror, ata, or motherboard problem (Tyan S2865G2NR)

2006-11-14 Thread Clayton Milos
Some advice here from a guy that's been doing professional data recovery for 
years...


Don't touch Maxtor. Ever. Luckily Fujitsu don't make ide drives any more. 
They were worse than Maxtor.
If you have existing Maxtor dirves and can't change them make sure you keep 
them as cool as possible.


I would recommend Western Digital or Seagate for IDE drives. Western Digital 
make RAID edition drives which are very fast and reliable which I personally 
favour for these kind of situations and they only cost a bit more.



-Clay

- Original Message - 
From: "George Hartzell" <[EMAIL PROTECTED]>

To: 
Sent: Tuesday, November 14, 2006 10:00 PM
Subject: help identifying gmirror, ata,or motherboard problem (Tyan 
S2865G2NR)





I'm having a problem with a machine that I support and would like some
feedback.

The system was built up from a barebones Transport PX22, which uses a
Tyan S2865G2NR motherboard.

It has two drives:

 ad4: 286188MB  at ata2-master SATA300
 ad6: 286188MB  at ata3-master SATA300

A while back I noticed in the daily periodic report that gmirror had
dropped ad4.  We rebooted and got things going again and it ran
smoothly for a month or so, then dropped it again.

At that point we did a warranty replacement of ad4 and things have
been running smoothly for a couple of months.

A few days ago gmirror kicked ad6 out of the raid, which the following
lines in dmesg:

 ad6: FAILURE - device detached
 subdisk6: detached
 ad6: detached
 GEOM_MIRROR: Device gm0s1: provider ad6s1 disconnected.

We're adding an external device into the mirror and are planning to do
a warranty swap on this drive too.

The system is running, but feels sluggish.  It might be interesting to
note that the disk activity light is continuously lit.

The system if running the stock 6.1 RELEASE.

FreeBSD foo.com 6.1-RELEASE FreeBSD 6.1-RELEASE #0: Sun May  7 04:15:57 
UTC 2006 [EMAIL PROTECTED]:/usr/obj/usr/src/sys/SMP  amd64


I'm trying to figure out if we've just gotten two lousy disks, or if
there might be a driver or motherboard issue.

Does any of this ring any bells?

I'm suggesting that we upgrade to the tip of the stable tree, but the
owner's not convinced.  I can't tell if there's been anything relevant
in the stable release that might address this (aside from all the
other great stuff that's in there).

Thanks for any input,

g.
___
freebsd-stable@freebsd.org mailing list
http://lists.freebsd.org/mailman/listinfo/freebsd-stable
To unsubscribe, send any mail to "[EMAIL PROTECTED]"



___
freebsd-stable@freebsd.org mailing list
http://lists.freebsd.org/mailman/listinfo/freebsd-stable
To unsubscribe, send any mail to "[EMAIL PROTECTED]"


help identifying gmirror, ata, or motherboard problem (Tyan S2865G2NR)

2006-11-14 Thread George Hartzell

I'm having a problem with a machine that I support and would like some
feedback.

The system was built up from a barebones Transport PX22, which uses a
Tyan S2865G2NR motherboard.

It has two drives:

  ad4: 286188MB  at ata2-master SATA300
  ad6: 286188MB  at ata3-master SATA300

A while back I noticed in the daily periodic report that gmirror had
dropped ad4.  We rebooted and got things going again and it ran
smoothly for a month or so, then dropped it again.

At that point we did a warranty replacement of ad4 and things have
been running smoothly for a couple of months.

A few days ago gmirror kicked ad6 out of the raid, which the following
lines in dmesg:

  ad6: FAILURE - device detached
  subdisk6: detached
  ad6: detached
  GEOM_MIRROR: Device gm0s1: provider ad6s1 disconnected.

We're adding an external device into the mirror and are planning to do
a warranty swap on this drive too.

The system is running, but feels sluggish.  It might be interesting to
note that the disk activity light is continuously lit.

The system if running the stock 6.1 RELEASE.

FreeBSD foo.com 6.1-RELEASE FreeBSD 6.1-RELEASE #0: Sun May  7 04:15:57 UTC 
2006 [EMAIL PROTECTED]:/usr/obj/usr/src/sys/SMP  amd64

I'm trying to figure out if we've just gotten two lousy disks, or if
there might be a driver or motherboard issue.

Does any of this ring any bells?

I'm suggesting that we upgrade to the tip of the stable tree, but the
owner's not convinced.  I can't tell if there's been anything relevant
in the stable release that might address this (aside from all the
other great stuff that's in there).

Thanks for any input,

g.
___
freebsd-stable@freebsd.org mailing list
http://lists.freebsd.org/mailman/listinfo/freebsd-stable
To unsubscribe, send any mail to "[EMAIL PROTECTED]"