[Freeswitch-users] In the spirit of ClueCon: Our FreeSWITCH Story

2009-08-04 Thread Seven Du
Hello All -   In the spirit of ClueCon (which we are missing this year, but
hopefully not next), we wanted to document our FreeSWITCH Story.  We've
posted it to the wiki(
http://wiki.freeswitch.org/wiki/FreeSWITCH_Testimonial_on_Idapted.com) and
it is copied below.

Thank you all and enjoy a good conference!

Seven Du (seven)
Jonathan Palley (jpalley_idapted)
Idapted Ltd.


*How FreeSWITCH has created hundreds of job opportunities and changed
lives. *

We want to share our experience working with FreeSWITCH.  FreeSWITCH has
been a key enabler of our business.  We hope this story can be a small way
to say a very big THANK YOU ALL.

Changing lives is an over-used cliche, but in this case, FreeSWITCH has
really allowed us to do just that.

What We Do:
We are not a telephony business; we are an educational technology and
service business. In Asia (China, in our case) students must pass English
examinations to study or work abroad and gain new experiences.  However,
there is limited access to native English speakers and the access students
can gain is typically very expensive.  At the same time, in the U.S., there
are many professionals looking for work-at-home opportunities - people who
need jobs and would create great teachers.  Through our technology and
content we empower these people to be effective English teachers.  Does it
work?  Yes.  The majority of our students are getting test scores that many
failed for years to get.  Just hours ago one student called one of our sales
agents crying with joy.  And for our teachers, they are now working in an
industry that was previously unavailable to those living in the U.S.
http://www.idapted.com

Why FreeSWITCH Enables This:
FreeSWITCH has been a key enabler of our business.  Recording calls,
controlling routing, integrating with various web-based interfaces, enabling
multiple endpoints - these are all key features of what we must do.  Most
importantly, setting up various servers and routes to mitigate cross-Pacific
and country-specific network challenges is key.  Doing what we are doing
with commercial solutions would have made the business unworkable.

Our Experiences with FreeSWITCH:
We started using FreeSWITCH as our VoIP Platform in April 2008, after
receiving unsatisfactory results with other open source solutions.  It took
one day of reading through the FreeSWITCH source code to know, this is it.
 This is the VoIP platform we build our business on.  It took a few days of
working with the extremely competent and focused community to re-affirm this
commitment.

Our Setup:
Our teachers use a custom software that integrates a VoIP client with our
web based platform. Students connect to our teachers on-demand.  Simply
put, on a web-based comet interface the student enters a phone number (or a
skype name or a gtalk account) and our platform bridges the best available
trainer and the student.  At the same time a web-based interface is being
updated.

The challenge for us is the connection between teachers and students over a
cross-continent network. For example, we experienced problems earlier this
year when a Asis-Pacific communication fiber broken... So, we've learned to
setup multi servers in multiple datacenters for redundancy.

We run multi instances of FreeSWITCH so we can always use the cutting edge
and mitigate the effects of bugs. A main, stable FreeSWITCH(FS) instance
connect to other FreeSWITCHes - Fs-skype only loads mod_skypiax and FS-gtalk
only loads mod_dingaling. Here is one beauty of FS: We just had to create
different conf dirs (/usr/local/freeswitch, /usr/local/skype,
/usr/local/gtalk etc). This allows us to run the same code base over
different configurations, and call skype and gtalk accounts just like a
normal PSTN gateway (sofia/gateway/pstn/ or sofia/gateway/skype/ or
sofia/gateway/gtalk/ ). More important, if one FS (say FS-skype) behaves
abnormally or crashes, we can easily change to another FS-skype server (we
run other servers located in various places in China and HK for
redundancy).

FS --|
 |---PSTN gateways
 |--- FS-skype
 |--- FS-gtalk
 |--- FS-skype2
 |--- more ...



COMMUNITY:

The community's commitment cannot be undervalued.  The insightful, modular
design of FreeSWITCH allows anyone to contribute, whereever their skills
lie.  It also allows us to easily make modifications to the underlying code
to suit our specific use-cases  We want to highlight a few key people and
modules in the FS ecosystem:

mod_sofia: SIP is how we connect to our PSTN gateways and to our teachers
clients.  PSTN is zero-conf for the user and mitigates troubles with the end
users network/microphone, etc (which is significant with our user base).
 However, cheap providers fail randomly and FreeSWITCH's ability to control
routing, use multiple endpoints all while clearly seeing what is going on is
key.
Most importantly, anthm and the core team have been super helpful in getting
SIP to work with us.  Back in the pre 1.0 days 

Re: [Freeswitch-users] In the spirit of ClueCon: Our FreeSWITCH Story

2009-08-04 Thread Giovanni Maruzzelli
Cool!



On Tue, Aug 4, 2009 at 9:17 AM, Seven Dudujinf...@gmail.com wrote:
 Hello All -
    In the spirit of ClueCon (which we are missing this year, but hopefully
 not next), we wanted to document our FreeSWITCH Story.  We've posted it to
 the
 wiki(http://wiki.freeswitch.org/wiki/FreeSWITCH_Testimonial_on_Idapted.com)
 and it is copied below.
 Thank you all and enjoy a good conference!
 Seven Du (seven)
 Jonathan Palley (jpalley_idapted)
 Idapted Ltd.

 How FreeSWITCH has created hundreds of job opportunities and changed lives.
 We want to share our experience working with FreeSWITCH.  FreeSWITCH has
 been a key enabler of our business.  We hope this story can be a small way
 to say a very big THANK YOU ALL.
 Changing lives is an over-used cliche, but in this case, FreeSWITCH has
 really allowed us to do just that.
 What We Do:
 We are not a telephony business; we are an educational technology and
 service business. In Asia (China, in our case) students must pass English
 examinations to study or work abroad and gain new experiences.  However,
 there is limited access to native English speakers and the access students
 can gain is typically very expensive.  At the same time, in the U.S., there
 are many professionals looking for work-at-home opportunities - people who
 need jobs and would create great teachers.  Through our technology and
 content we empower these people to be effective English teachers.  Does it
 work?  Yes.  The majority of our students are getting test scores that many
 failed for years to get.  Just hours ago one student called one of our sales
 agents crying with joy.  And for our teachers, they are now working in an
 industry that was previously unavailable to those living in the U.S.
  http://www.idapted.com
 Why FreeSWITCH Enables This:
 FreeSWITCH has been a key enabler of our business.  Recording calls,
 controlling routing, integrating with various web-based interfaces, enabling
 multiple endpoints - these are all key features of what we must do.  Most
 importantly, setting up various servers and routes to mitigate cross-Pacific
 and country-specific network challenges is key.  Doing what we are doing
 with commercial solutions would have made the business unworkable.
 Our Experiences with FreeSWITCH:
 We started using FreeSWITCH as our VoIP Platform in April 2008, after
 receiving unsatisfactory results with other open source solutions.  It took
 one day of reading through the FreeSWITCH source code to know, this is it.
  This is the VoIP platform we build our business on.  It took a few days of
 working with the extremely competent and focused community to re-affirm this
 commitment.
 Our Setup:
 Our teachers use a custom software that integrates a VoIP client with our
 web based platform. Students connect to our teachers on-demand.  Simply
 put, on a web-based comet interface the student enters a phone number (or a
 skype name or a gtalk account) and our platform bridges the best available
 trainer and the student.  At the same time a web-based interface is being
 updated.
 The challenge for us is the connection between teachers and students over a
 cross-continent network. For example, we experienced problems earlier this
 year when a Asis-Pacific communication fiber broken... So, we've learned to
 setup multi servers in multiple datacenters for redundancy.

 We run multi instances of FreeSWITCH so we can always use the cutting edge
 and mitigate the effects of bugs. A main, stable FreeSWITCH(FS) instance
 connect to other FreeSWITCHes - Fs-skype only loads mod_skypiax and FS-gtalk
 only loads mod_dingaling. Here is one beauty of FS: We just had to create
 different conf dirs (/usr/local/freeswitch, /usr/local/skype,
 /usr/local/gtalk etc). This allows us to run the same code base over
 different configurations, and call skype and gtalk accounts just like a
 normal PSTN gateway (sofia/gateway/pstn/ or sofia/gateway/skype/ or
 sofia/gateway/gtalk/ ). More important, if one FS (say FS-skype) behaves
 abnormally or crashes, we can easily change to another FS-skype server (we
 run other servers located in various places in China and HK for
 redundancy).
 FS --|
      |---PSTN gateways
      |--- FS-skype
      |--- FS-gtalk
      |--- FS-skype2
      |--- more ...


 COMMUNITY:
 The community's commitment cannot be undervalued.  The insightful, modular
 design of FreeSWITCH allows anyone to contribute, whereever their skills
 lie.  It also allows us to easily make modifications to the underlying code
 to suit our specific use-cases  We want to highlight a few key people and
 modules in the FS ecosystem:
 mod_sofia: SIP is how we connect to our PSTN gateways and to our teachers
 clients.  PSTN is zero-conf for the user and mitigates troubles with the end
 users network/microphone, etc (which is significant with our user base).
  However, cheap providers fail randomly and FreeSWITCH's ability to control
 routing, use multiple endpoints all while clearly seeing what 

Re: [Freeswitch-users] In the spirit of ClueCon: Our FreeSWITCH Story

2009-08-04 Thread João Mesquita
If this is good for me to hear, I would imagine to the core team.

Despite of this not being a group support meeting, I have to say that: Thank
you for sharing, Seven.

jmesquita

On Tue, Aug 4, 2009 at 4:17 AM, Seven Du dujinf...@gmail.com wrote:

 Hello All -   In the spirit of ClueCon (which we are missing this year,
 but hopefully not next), we wanted to document our FreeSWITCH Story.
  We've posted it to the wiki(
 http://wiki.freeswitch.org/wiki/FreeSWITCH_Testimonial_on_Idapted.com) and
 it is copied below.

 Thank you all and enjoy a good conference!

 Seven Du (seven)
 Jonathan Palley (jpalley_idapted)
 Idapted Ltd.


 *How FreeSWITCH has created hundreds of job opportunities and changed
 lives. *

 We want to share our experience working with FreeSWITCH.  FreeSWITCH has
 been a key enabler of our business.  We hope this story can be a small way
 to say a very big THANK YOU ALL.

 Changing lives is an over-used cliche, but in this case, FreeSWITCH has
 really allowed us to do just that.

 What We Do:
 We are not a telephony business; we are an educational technology and
 service business. In Asia (China, in our case) students must pass English
 examinations to study or work abroad and gain new experiences.  However,
 there is limited access to native English speakers and the access students
 can gain is typically very expensive.  At the same time, in the U.S., there
 are many professionals looking for work-at-home opportunities - people who
 need jobs and would create great teachers.  Through our technology and
 content we empower these people to be effective English teachers.  Does it
 work?  Yes.  The majority of our students are getting test scores that many
 failed for years to get.  Just hours ago one student called one of our sales
 agents crying with joy.  And for our teachers, they are now working in an
 industry that was previously unavailable to those living in the U.S.
 http://www.idapted.com

 Why FreeSWITCH Enables This:
 FreeSWITCH has been a key enabler of our business.  Recording calls,
 controlling routing, integrating with various web-based interfaces, enabling
 multiple endpoints - these are all key features of what we must do.  Most
 importantly, setting up various servers and routes to mitigate cross-Pacific
 and country-specific network challenges is key.  Doing what we are doing
 with commercial solutions would have made the business unworkable.

 Our Experiences with FreeSWITCH:
 We started using FreeSWITCH as our VoIP Platform in April 2008, after
 receiving unsatisfactory results with other open source solutions.  It took
 one day of reading through the FreeSWITCH source code to know, this is it.
  This is the VoIP platform we build our business on.  It took a few days of
 working with the extremely competent and focused community to re-affirm this
 commitment.

 Our Setup:
 Our teachers use a custom software that integrates a VoIP client with our
 web based platform. Students connect to our teachers on-demand.  Simply
 put, on a web-based comet interface the student enters a phone number (or a
 skype name or a gtalk account) and our platform bridges the best available
 trainer and the student.  At the same time a web-based interface is being
 updated.

 The challenge for us is the connection between teachers and students over a
 cross-continent network. For example, we experienced problems earlier this
 year when a Asis-Pacific communication fiber broken... So, we've learned to
 setup multi servers in multiple datacenters for redundancy.

 We run multi instances of FreeSWITCH so we can always use the cutting edge
 and mitigate the effects of bugs. A main, stable FreeSWITCH(FS) instance
 connect to other FreeSWITCHes - Fs-skype only loads mod_skypiax and FS-gtalk
 only loads mod_dingaling. Here is one beauty of FS: We just had to create
 different conf dirs (/usr/local/freeswitch, /usr/local/skype,
 /usr/local/gtalk etc). This allows us to run the same code base over
 different configurations, and call skype and gtalk accounts just like a
 normal PSTN gateway (sofia/gateway/pstn/ or sofia/gateway/skype/ or
 sofia/gateway/gtalk/ ). More important, if one FS (say FS-skype) behaves
 abnormally or crashes, we can easily change to another FS-skype server (we
 run other servers located in various places in China and HK for
 redundancy).

 FS --|
  |---PSTN gateways
  |--- FS-skype
  |--- FS-gtalk
  |--- FS-skype2
  |--- more ...



 COMMUNITY:

 The community's commitment cannot be undervalued.  The insightful, modular
 design of FreeSWITCH allows anyone to contribute, whereever their skills
 lie.  It also allows us to easily make modifications to the underlying code
 to suit our specific use-cases  We want to highlight a few key people and
 modules in the FS ecosystem:

 mod_sofia: SIP is how we connect to our PSTN gateways and to our teachers
 clients.  PSTN is zero-conf for the user and mitigates troubles with the end
 users 

Re: [Freeswitch-users] In the spirit of ClueCon: Our FreeSWITCH Story

2009-08-04 Thread Diego Viola
Maybe you can link your testimonial or put it here also? :D

http://wiki.freeswitch.org/wiki/Testimonials

On Tue, Aug 4, 2009 at 8:54 PM, Diego Viola diego.vi...@gmail.com wrote:

 Very cool, and yes, FreeSWITCH does rock =D

 Both the software and the community ;)

 2009/8/4 João Mesquita jmesqu...@gmail.com

 If this is good for me to hear, I would imagine to the core team.

 Despite of this not being a group support meeting, I have to say that:
 Thank you for sharing, Seven.

 jmesquita

 On Tue, Aug 4, 2009 at 4:17 AM, Seven Du dujinf...@gmail.com wrote:

  Hello All -   In the spirit of ClueCon (which we are missing this year,
 but hopefully not next), we wanted to document our FreeSWITCH Story.
  We've posted it to the wiki(
 http://wiki.freeswitch.org/wiki/FreeSWITCH_Testimonial_on_Idapted.com)
 and it is copied below.

 Thank you all and enjoy a good conference!

 Seven Du (seven)
 Jonathan Palley (jpalley_idapted)
 Idapted Ltd.


 *How FreeSWITCH has created hundreds of job opportunities and changed
 lives. *

 We want to share our experience working with FreeSWITCH.  FreeSWITCH has
 been a key enabler of our business.  We hope this story can be a small way
 to say a very big THANK YOU ALL.

 Changing lives is an over-used cliche, but in this case, FreeSWITCH has
 really allowed us to do just that.

 What We Do:
 We are not a telephony business; we are an educational technology and
 service business. In Asia (China, in our case) students must pass English
 examinations to study or work abroad and gain new experiences.  However,
 there is limited access to native English speakers and the access students
 can gain is typically very expensive.  At the same time, in the U.S., there
 are many professionals looking for work-at-home opportunities - people who
 need jobs and would create great teachers.  Through our technology and
 content we empower these people to be effective English teachers.  Does it
 work?  Yes.  The majority of our students are getting test scores that many
 failed for years to get.  Just hours ago one student called one of our sales
 agents crying with joy.  And for our teachers, they are now working in an
 industry that was previously unavailable to those living in the U.S.
 http://www.idapted.com

 Why FreeSWITCH Enables This:
 FreeSWITCH has been a key enabler of our business.  Recording calls,
 controlling routing, integrating with various web-based interfaces, enabling
 multiple endpoints - these are all key features of what we must do.  Most
 importantly, setting up various servers and routes to mitigate cross-Pacific
 and country-specific network challenges is key.  Doing what we are doing
 with commercial solutions would have made the business unworkable.

 Our Experiences with FreeSWITCH:
 We started using FreeSWITCH as our VoIP Platform in April 2008, after
 receiving unsatisfactory results with other open source solutions.  It took
 one day of reading through the FreeSWITCH source code to know, this is it.
  This is the VoIP platform we build our business on.  It took a few days of
 working with the extremely competent and focused community to re-affirm this
 commitment.

 Our Setup:
 Our teachers use a custom software that integrates a VoIP client with our
 web based platform. Students connect to our teachers on-demand.  Simply
 put, on a web-based comet interface the student enters a phone number (or a
 skype name or a gtalk account) and our platform bridges the best available
 trainer and the student.  At the same time a web-based interface is being
 updated.

 The challenge for us is the connection between teachers and students over
 a cross-continent network. For example, we experienced problems earlier this
 year when a Asis-Pacific communication fiber broken... So, we've learned to
 setup multi servers in multiple datacenters for redundancy.

 We run multi instances of FreeSWITCH so we can always use the cutting
 edge and mitigate the effects of bugs. A main, stable FreeSWITCH(FS)
 instance connect to other FreeSWITCHes - Fs-skype only loads mod_skypiax and
 FS-gtalk only loads mod_dingaling. Here is one beauty of FS: We just had to
 create different conf dirs (/usr/local/freeswitch, /usr/local/skype,
 /usr/local/gtalk etc). This allows us to run the same code base over
 different configurations, and call skype and gtalk accounts just like a
 normal PSTN gateway (sofia/gateway/pstn/ or sofia/gateway/skype/ or
 sofia/gateway/gtalk/ ). More important, if one FS (say FS-skype) behaves
 abnormally or crashes, we can easily change to another FS-skype server (we
 run other servers located in various places in China and HK for
 redundancy).

 FS --|
  |---PSTN gateways
  |--- FS-skype
  |--- FS-gtalk
  |--- FS-skype2
  |--- more ...



 COMMUNITY:

 The community's commitment cannot be undervalued.  The insightful,
 modular design of FreeSWITCH allows anyone to contribute, whereever their
 skills lie.  It also allows us to easily make 

Re: [Freeswitch-users] In the spirit of ClueCon: Our FreeSWITCH Story

2009-08-04 Thread Diego Viola
Very cool, and yes, FreeSWITCH does rock =D

Both the software and the community ;)

2009/8/4 João Mesquita jmesqu...@gmail.com

 If this is good for me to hear, I would imagine to the core team.

 Despite of this not being a group support meeting, I have to say that:
 Thank you for sharing, Seven.

 jmesquita

 On Tue, Aug 4, 2009 at 4:17 AM, Seven Du dujinf...@gmail.com wrote:

 Hello All -   In the spirit of ClueCon (which we are missing this year,
 but hopefully not next), we wanted to document our FreeSWITCH Story.
  We've posted it to the wiki(
 http://wiki.freeswitch.org/wiki/FreeSWITCH_Testimonial_on_Idapted.com)
 and it is copied below.

 Thank you all and enjoy a good conference!

 Seven Du (seven)
 Jonathan Palley (jpalley_idapted)
 Idapted Ltd.


 *How FreeSWITCH has created hundreds of job opportunities and changed
 lives. *

 We want to share our experience working with FreeSWITCH.  FreeSWITCH has
 been a key enabler of our business.  We hope this story can be a small way
 to say a very big THANK YOU ALL.

 Changing lives is an over-used cliche, but in this case, FreeSWITCH has
 really allowed us to do just that.

 What We Do:
 We are not a telephony business; we are an educational technology and
 service business. In Asia (China, in our case) students must pass English
 examinations to study or work abroad and gain new experiences.  However,
 there is limited access to native English speakers and the access students
 can gain is typically very expensive.  At the same time, in the U.S., there
 are many professionals looking for work-at-home opportunities - people who
 need jobs and would create great teachers.  Through our technology and
 content we empower these people to be effective English teachers.  Does it
 work?  Yes.  The majority of our students are getting test scores that many
 failed for years to get.  Just hours ago one student called one of our sales
 agents crying with joy.  And for our teachers, they are now working in an
 industry that was previously unavailable to those living in the U.S.
 http://www.idapted.com

 Why FreeSWITCH Enables This:
 FreeSWITCH has been a key enabler of our business.  Recording calls,
 controlling routing, integrating with various web-based interfaces, enabling
 multiple endpoints - these are all key features of what we must do.  Most
 importantly, setting up various servers and routes to mitigate cross-Pacific
 and country-specific network challenges is key.  Doing what we are doing
 with commercial solutions would have made the business unworkable.

 Our Experiences with FreeSWITCH:
 We started using FreeSWITCH as our VoIP Platform in April 2008, after
 receiving unsatisfactory results with other open source solutions.  It took
 one day of reading through the FreeSWITCH source code to know, this is it.
  This is the VoIP platform we build our business on.  It took a few days of
 working with the extremely competent and focused community to re-affirm this
 commitment.

 Our Setup:
 Our teachers use a custom software that integrates a VoIP client with our
 web based platform. Students connect to our teachers on-demand.  Simply
 put, on a web-based comet interface the student enters a phone number (or a
 skype name or a gtalk account) and our platform bridges the best available
 trainer and the student.  At the same time a web-based interface is being
 updated.

 The challenge for us is the connection between teachers and students over
 a cross-continent network. For example, we experienced problems earlier this
 year when a Asis-Pacific communication fiber broken... So, we've learned to
 setup multi servers in multiple datacenters for redundancy.

 We run multi instances of FreeSWITCH so we can always use the cutting edge
 and mitigate the effects of bugs. A main, stable FreeSWITCH(FS) instance
 connect to other FreeSWITCHes - Fs-skype only loads mod_skypiax and FS-gtalk
 only loads mod_dingaling. Here is one beauty of FS: We just had to create
 different conf dirs (/usr/local/freeswitch, /usr/local/skype,
 /usr/local/gtalk etc). This allows us to run the same code base over
 different configurations, and call skype and gtalk accounts just like a
 normal PSTN gateway (sofia/gateway/pstn/ or sofia/gateway/skype/ or
 sofia/gateway/gtalk/ ). More important, if one FS (say FS-skype) behaves
 abnormally or crashes, we can easily change to another FS-skype server (we
 run other servers located in various places in China and HK for
 redundancy).

 FS --|
  |---PSTN gateways
  |--- FS-skype
  |--- FS-gtalk
  |--- FS-skype2
  |--- more ...



 COMMUNITY:

 The community's commitment cannot be undervalued.  The insightful, modular
 design of FreeSWITCH allows anyone to contribute, whereever their skills
 lie.  It also allows us to easily make modifications to the underlying code
 to suit our specific use-cases  We want to highlight a few key people and
 modules in the FS ecosystem:

 mod_sofia: SIP is how we connect to our 

Re: [Freeswitch-users] In the spirit of ClueCon: Our FreeSWITCH Story

2009-08-04 Thread Jonathan Palley
Diego -   Already done.  See the bottom of the page (we linked to another
page because of its length)!

:)
Jonathan Palley
Idapted Ltd.

On Wed, Aug 5, 2009 at 8:56 AM, Diego Viola diego.vi...@gmail.com wrote:

 Maybe you can link your testimonial or put it here also? :D

 http://wiki.freeswitch.org/wiki/Testimonials


 On Tue, Aug 4, 2009 at 8:54 PM, Diego Viola diego.vi...@gmail.com wrote:

 Very cool, and yes, FreeSWITCH does rock =D

 Both the software and the community ;)

 2009/8/4 João Mesquita jmesqu...@gmail.com

 If this is good for me to hear, I would imagine to the core team.

 Despite of this not being a group support meeting, I have to say that:
 Thank you for sharing, Seven.

 jmesquita

 On Tue, Aug 4, 2009 at 4:17 AM, Seven Du dujinf...@gmail.com wrote:

  Hello All -   In the spirit of ClueCon (which we are missing this
 year, but hopefully not next), we wanted to document our FreeSWITCH 
 Story.
  We've posted it to the wiki(
 http://wiki.freeswitch.org/wiki/FreeSWITCH_Testimonial_on_Idapted.com)
 and it is copied below.

 Thank you all and enjoy a good conference!

 Seven Du (seven)
 Jonathan Palley (jpalley_idapted)
 Idapted Ltd.


 *How FreeSWITCH has created hundreds of job opportunities and changed
 lives. *

 We want to share our experience working with FreeSWITCH.  FreeSWITCH has
 been a key enabler of our business.  We hope this story can be a small way
 to say a very big THANK YOU ALL.

 Changing lives is an over-used cliche, but in this case, FreeSWITCH
 has really allowed us to do just that.

 What We Do:
 We are not a telephony business; we are an educational technology and
 service business. In Asia (China, in our case) students must pass English
 examinations to study or work abroad and gain new experiences.  However,
 there is limited access to native English speakers and the access students
 can gain is typically very expensive.  At the same time, in the U.S., there
 are many professionals looking for work-at-home opportunities - people who
 need jobs and would create great teachers.  Through our technology and
 content we empower these people to be effective English teachers.  Does it
 work?  Yes.  The majority of our students are getting test scores that many
 failed for years to get.  Just hours ago one student called one of our 
 sales
 agents crying with joy.  And for our teachers, they are now working in an
 industry that was previously unavailable to those living in the U.S.
 http://www.idapted.com

 Why FreeSWITCH Enables This:
 FreeSWITCH has been a key enabler of our business.  Recording calls,
 controlling routing, integrating with various web-based interfaces, 
 enabling
 multiple endpoints - these are all key features of what we must do.  Most
 importantly, setting up various servers and routes to mitigate 
 cross-Pacific
 and country-specific network challenges is key.  Doing what we are doing
 with commercial solutions would have made the business unworkable.

 Our Experiences with FreeSWITCH:
 We started using FreeSWITCH as our VoIP Platform in April 2008, after
 receiving unsatisfactory results with other open source solutions.  It took
 one day of reading through the FreeSWITCH source code to know, this is it.
  This is the VoIP platform we build our business on.  It took a few days 
 of
 working with the extremely competent and focused community to re-affirm 
 this
 commitment.

 Our Setup:
 Our teachers use a custom software that integrates a VoIP client with
 our web based platform. Students connect to our teachers on-demand.
  Simply put, on a web-based comet interface the student enters a phone
 number (or a skype name or a gtalk account) and our platform bridges the
 best available trainer and the student.  At the same time a web-based
 interface is being updated.

 The challenge for us is the connection between teachers and students
 over a cross-continent network. For example, we experienced problems 
 earlier
 this year when a Asis-Pacific communication fiber broken... So, we've
 learned to setup multi servers in multiple datacenters for redundancy.

 We run multi instances of FreeSWITCH so we can always use the cutting
 edge and mitigate the effects of bugs. A main, stable FreeSWITCH(FS)
 instance connect to other FreeSWITCHes - Fs-skype only loads mod_skypiax 
 and
 FS-gtalk only loads mod_dingaling. Here is one beauty of FS: We just had to
 create different conf dirs (/usr/local/freeswitch, /usr/local/skype,
 /usr/local/gtalk etc). This allows us to run the same code base over
 different configurations, and call skype and gtalk accounts just like a
 normal PSTN gateway (sofia/gateway/pstn/ or sofia/gateway/skype/ or
 sofia/gateway/gtalk/ ). More important, if one FS (say FS-skype) 
 behaves
 abnormally or crashes, we can easily change to another FS-skype server (we
 run other servers located in various places in China and HK for
 redundancy).

 FS --|
  |---PSTN gateways
  |--- FS-skype
  |--- FS-gtalk
  |--- 

Re: [Freeswitch-users] In the spirit of ClueCon: Our FreeSWITCH Story

2009-08-04 Thread Seven Du
And I  added this on the wiki page:
mod_conference and mod_fifo: We also use FreeSWITCH in our office
environment as a PBX for call center and customer service connected with
VoIP and PSTN(openzap) gateways. It is integrated into our CRM system
naturally and just made sales process, business logic and world wide
conference much more simpler and easier.

:)

7

2009/8/5 Jonathan Palley jpal...@idapted.com

 Diego -   Already done.  See the bottom of the page (we linked to another
 page because of its length)!

 :)
 Jonathan Palley
 Idapted Ltd.


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Re: [Freeswitch-users] In the spirit of ClueCon: Our FreeSWITCH Story

2009-08-04 Thread Diego Viola
Very cool, thanks guys, you make FreeSWITCH even better =D

Your story rocks!

On Wed, Aug 5, 2009 at 12:41 AM, Seven Dudujinf...@gmail.com wrote:
 And I  added this on the wiki page:
 mod_conference and mod_fifo: We also use FreeSWITCH in our office
 environment as a PBX for call center and customer service connected with
 VoIP and PSTN(openzap) gateways. It is integrated into our CRM system
 naturally and just made sales process, business logic and world wide
 conference much more simpler and easier.
 :)
 7

 2009/8/5 Jonathan Palley jpal...@idapted.com

 Diego -
   Already done.  See the bottom of the page (we linked to another page
 because of its length)!
 :)
 Jonathan Palley
 Idapted Ltd.

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