Well, it's just like any other socmed page, they have the right to remove any
posting for any reason or without reason... it's their page, they can do what
they wish or allow what they wish on it... I don't' think there are any
legalities involved, I don't' even think that the rules have to be there...
Now that doesn't mean that you can't go ahead and say that their product or
service is a piece of steaming poop on YOUR page :-)
Michael P. Blanchard
Senior Security Engineer, CISSP, GCIH, CCSA-NGX, MCSE
Office of Information Security Risk Management
EMC ² Corporation
32 Coslin Drive
Southboro, MA 01772
-Original Message-
From: funsec-boun...@linuxbox.org [mailto:funsec-boun...@linuxbox.org] On
Behalf Of Rob, grandpa of Ryan, Trevor, Devon Hannah
Sent: Tuesday, January 17, 2012 7:15 PM
To: funsec@linuxbox.org
Subject: [funsec] Corporate social media rules
An item for discussion:
I've see this stuff in some recent reports of lawsuits. First people started
using
social media, for social things. Then corps decided that socmed was a great
way to
spam people without being accused of spamming. Then corps suddenly realized,
to
their horror, that, on socmed, people can talk back. And maybe alert other
people to the fact that you a) don't fulfill on your promises, b) make lousy
products, c) provide lousy service, and d) so on.
Gloria ran into this today and asked me about the legalities of it. I imagine
that it
has all the legality of any waiver: you can't sign away your rights, and a
waiver has
slightly less value than the paper it's printed on (or, slightly more, if a
fraudster
can copy your signature off it [Sorry, I'm a professional paranoid. My brain
just
works that way.]).
Anyway, what she ran into today (a Facebook page that was offering to let you
in
on a draw if you liked them) (don't worry, we've already discussed the
security
problems of likes):
We're honoured that you're a fan of [us], and we look forward to hearing what
you have to say. To ensure a positive online experience for the entire
community, we may monitor and remove certain postings. Be kind and have
fun is the short version of our rules. What follows is the longer version of
rules
for posts, communications and general behaviour on [our] Facebook page:
[fairly standard we're nice people marketing type bumpf - rms]
The following should not be posted on [our] Facebook pages:
Now, some of this is good:
Unauthorized commercial communications (such as spam)
Content meant to bully, intimidate or harass any user
Content that is hateful, threatening, discriminatory, pornographic, or that
contains nudity or graphic or gratuitous violence
Content that infringes or violates someone else's rights or otherwise
violates
the law
Personal, sensitive or financial information on this page (this includes
but is
not limited to email addresses, phone numbers, etc.)
Unlawful or misleading posts
Some of it is protecting their brand:
Competitor material such as pictures, videos, or site links
Some has to do with the fact that they are a franchise operation:
Links to personal [agent] websites, or invitations from [agents] to
connect
with them privately
But some it is limits freedom of expression:
Unconstructive, negative or derogatory comments
Repeat postings of unconstructive comments/statements
And, of course, the kicker:
[We] reserves the right to remove any postings deemed to be inappropriate or
in
violation of these rules.
Now, it's probably the case that they do have the right to manipulate the
content
on their site/page any way they want to. But, how far can these rules go?
== (quote inserted randomly by Pegasus Mailer)
rsl...@vcn.bc.ca sl...@victoria.tc.ca rsl...@computercrime.org
(sqrt(-1)) before (2.71828), except after (186,242 miles/sec)
victoria.tc.ca/techrev/rms.htm http://www.infosecbc.org/links
http://blogs.securiteam.com/index.php/archives/author/p1/
http://twitter.com/rslade
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