Re: Help: Maxter ext HD stopped responding

2003-08-04 Thread Lewin Edwards
You are correct. But after you have done the data recovery this should 
be the next logical step. No?
Your point...? He will send his HD in to Maxtor, they will replace it 
and KEEP THE OLD ONE, he will have a blank drive and no data.

Anyhow, it may simply be corrupted, not actually failed.

-- Lewin A.R.W. Edwards http://www.zws.com/
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Re: Help: Maxter ext HD stopped responding

2003-08-04 Thread Peter Nacken
on 8/4/03 9:59 PM, Lewin Edwards at [EMAIL PROTECTED] wrote:

 You are correct. But after you have done the data recovery this should
 be the next logical step. No?
 
 Your point...? He will send his HD in to Maxtor, they will replace it
 and KEEP THE OLD ONE, he will have a blank drive and no data.
 
 Anyhow, it may simply be corrupted, not actually failed.
 
And that can be fixed HOW ?  In addition I tried now Drive 10, still no
results ... :( 


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Help: Maxter ext HD stopped responding

2003-08-03 Thread Peter Nacken
Hello people, 

One problem chases the other,  my 153 GB maxtor FW drive said hasta con bye
bye !

I am running 10.2.6 on a 1 GHZ Tibook, that HD is connected through FW.

It does not mount ...

Diskwarrior sees the drive and the right size, but declines doing anything
because... trying to access drive (::3, ::4).

Disc Utilities First Aid sees the drive as well, but the only option is
offers is verify disk  when I do that, I get

Verify Disk .
Volume %@ needs to be repaired.
Verify complete

But still the option for repair is grayed out, as are disk permissions ..

Pretty clueless on what to do now, but not willing to give up on 153 GB  of
data .. 

Any help what else I can use to fix this ?

Thanks 


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Re: Help: Maxter ext HD stopped responding

2003-08-03 Thread Hugo Trottier
Maxtor is a reputable Hard Disk manufacturer. Go to the website and 
fill the forms and get a RMA (return merchandise authorization) and 
they will fix it for free, or exchange it for you.
Hope that help,

Hugo Trottier
The Digital Dispatch
Canada
On Sunday, August 3, 2003, at 05:31 AM, Peter Nacken wrote:
Hello people,

One problem chases the other,  my 153 GB maxtor FW drive said hasta 
con bye
bye !

I am running 10.2.6 on a 1 GHZ Tibook, that HD is connected through FW.

It does not mount ...

Diskwarrior sees the drive and the right size, but declines doing 
anything
because... trying to access drive (::3, ::4).

Disc Utilities First Aid sees the drive as well, but the only option is
offers is verify disk  when I do that, I get
Verify Disk .
Volume %@ needs to be repaired.
Verify complete
But still the option for repair is grayed out, as are disk permissions 
..

Pretty clueless on what to do now, but not willing to give up on 153 
GB  of
data ..

Any help what else I can use to fix this ?

Thanks

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Re: Help: Maxter ext HD stopped responding

2003-08-03 Thread Lewin Edwards
Maxtor is a reputable Hard Disk manufacturer. Go to the website and 
fill the forms and get a RMA (return merchandise authorization) and 
they will fix it for free, or exchange it for you.
But they won't do the data recovery (at least, not for free).

-- Lewin A.R.W. Edwards http://www.zws.com/
Learn how to build high-performance embedded systems on a budget!
http://www.amazon.com/exec/obidos/ASIN/0750676094/zws-20
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Re: Help: Maxter ext HD stopped responding

2003-08-03 Thread Peter Nacken
on 8/4/03 5:00 AM, Lewin Edwards at [EMAIL PROTECTED] wrote:

 Maxtor is a reputable Hard Disk manufacturer. Go to the website and
 fill the forms and get a RMA (return merchandise authorization) and
 they will fix it for free, or exchange it for you.
 
 But they won't do the data recovery (at least, not for free).
 
And I doubt that RMA works from Fiji (where I am stranded :)


But thanks for the tips

P 

(I hear drive 10 may be of help ?)


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Re: Help: Maxter ext HD stopped responding

2003-08-03 Thread Hugo Trottier
You are correct. But after you have done the data recovery this should 
be the next logical step. No?

Hugo Trottier
On Sunday, August 3, 2003, at 01:00 PM, Lewin Edwards wrote:
Maxtor is a reputable Hard Disk manufacturer. Go to the website and 
fill the forms and get a RMA (return merchandise authorization) and 
they will fix it for free, or exchange it for you.
But they won't do the data recovery (at least, not for free).

-- Lewin A.R.W. Edwards http://www.zws.com/
Learn how to build high-performance embedded systems on a budget!
http://www.amazon.com/exec/obidos/ASIN/0750676094/zws-20
--
G-Books is sponsored by http://lowendmac.com/ and...
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|
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|

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Re: Help: Maxter ext HD stopped responding

2003-08-03 Thread Hugo Trottier
It will work from anywhere in the world.

Hugo Trottier
On Sunday, August 3, 2003, at 02:06 PM, Peter Nacken wrote:
on 8/4/03 5:00 AM, Lewin Edwards at [EMAIL PROTECTED] wrote:

Maxtor is a reputable Hard Disk manufacturer. Go to the website and
fill the forms and get a RMA (return merchandise authorization) and
they will fix it for free, or exchange it for you.
But they won't do the data recovery (at least, not for free).

And I doubt that RMA works from Fiji (where I am stranded :)

But thanks for the tips

P

(I hear drive 10 may be of help ?)

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Re: Help: Maxter ext HD stopped responding

2003-08-03 Thread Peter Nacken
on 8/4/03 2:59 PM, Hugo Trottier at [EMAIL PROTECTED] wrote:

 It will work from anywhere in the world.

Not for external HDs

PLEASE NOTE: The online RMA return option is currently not available for
External Hard Drives (Personal Storage). You must contact technical support
directly by either telephone or email for troubleshooting and RMA processing
(see contact listings for your region below). 


From http://maxtor.com/en/support/service/warranty_external.htm


Next place is NZ .. Costs like 1$ a minute to call there ...

But thanks ;) 


 
 Hugo Trottier
 On Sunday, August 3, 2003, at 02:06 PM, Peter Nacken wrote:
 
 on 8/4/03 5:00 AM, Lewin Edwards at [EMAIL PROTECTED] wrote:
 
 Maxtor is a reputable Hard Disk manufacturer. Go to the website and
 fill the forms and get a RMA (return merchandise authorization) and
 they will fix it for free, or exchange it for you.
 
 But they won't do the data recovery (at least, not for free).
 
 And I doubt that RMA works from Fiji (where I am stranded :)
 
 
 But thanks for the tips
 
 P
 
 (I hear drive 10 may be of help ?)
 
 
 -- 
 G-Books is sponsored by http://lowendmac.com/ and...
 
  Small Dog Electronicshttp://www.smalldog.com  | Refurbished
 Drives |
  -- Check our web site for refurbished PowerBooks  |   CDRWs on Sale!
  |
 
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