Re: Wireless router woes

2005-01-15 Thread Bob
The National Enquirer reports at 12:53 AM -0600 1/15/05, Claire Hart wrote:

We have five computers connected through a Netgear wireless router to
DSL.  The wireless computers are my PowerBook and my son's PC laptop.
The wired computers are my iMac and my sons' PC towers.  Last summer
when we made the switch to DSL, everyone said, Get a Netgear router!
While the wired computers are always able to be online, the wireless
connection sometimes doesn't work.  The fix was to disconnect the
router's power for a moment, then plug it back in, and the two wireless
computers would have the signal restored.  Since mid-December, the
wireless part hasn't worked at all.  Well, let me take that back:  one
day out of the clear blue it did work.  Of course, now everyone is
telling us, Why did you get a Netgear? You should have gotten a
Linksys!  Our ISP suggested looking for firmware updates on the
router, which we did.  Netgear's tech support explained a fix, which
didn't help, then sent us to critical care tech support and they
recommended the same fix as the first group.  We are currently
ping-ponging emails back and forth trying to determine the problem.  I
am really thinking of buying an Airport Extreme base (or that pre-N
router with the three antennas)  for the wireless computers, and
leaving the wired computers on the existing system.  However, I hate to
have to buy another router when we already have one.  (Planned
obsolescence?)

Does anyone have a suggestion?

Sorry about your troubles with the Netgear router, Claire. Without 
trying to rub it in, I'm afraid I agree with Kyle. Not everyone 
experiences problems when they use a router from a company that is 
not really Apple oriented. But it seems to be too frequent.

Let me be the first to warn you away from LinkSys. A number of local 
user's in my area have had their (LinkSys) router fail on them after 
a year or so.

If Apple's ABS options (even used ones) are out of your price range, 
Kyle's suggestion of a Buffalo unit would be my second recommendation 
as well. They have been Mac supporters for some time and their 
equipment is good. My only question would be if you need to use an 
AppleTalk printer on your network. I don't remember off the top of my 
head whether the Buffalo router passes AppleTalk or not.

I hope you have better luck with your next router,


Bob
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Re: Wireless router woes

2005-01-15 Thread [EMAIL PROTECTED]
On 1/15/05 1:53 AM, Claire Hart [EMAIL PROTECTED] wrote:

 Of course, now everyone is
 telling us, Why did you get a Netgear? You should have gotten a
 Linksys! 
 
 Does anyone have a suggestion?
 
I think each region has its own refrain. At the college computer club it is,
You should never have bought a Linksuck! Get Netgear or Buffalo. I suspect
whichever router is most popular in a particular area that's the one that
gets dissed. I also suspect that all consumer wireless stations are
marginally specced and marginally crafted to be as cheap as possible.
Remember, two years ago the going price was about $150 and now it is $40 at
WalMart. (And that's a rant for another day.)

Suggestions? If it is still under warranty start making noises at customer
service for a replacement. When a unit has been working and then suddenly
stops (and no configuration changes preceded the failure) a firmware update
isn't likely to fix it. The most likely fix is a powerdown or resetting to
defaults. You've tried the first, have you tried the second? If so,
beginning demanding warranty replacement.

If the unit is out of warranty then it is time to buy a new one. I'd been
buying Airports for personal use mostly for the convenience factor but next
time around I'll buy a Buffalo unit unless Apple's has dropped below $100.
Why Buffalo? I bought several Buffalo printer servers this summer and had a
couple problems. Tech and customer service were beyond good.

david





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Re: Wireless router woes

2005-01-15 Thread Kathryn Odell

While the wired computers are always able to be online, the wireless 
connection sometimes doesn't work.  The fix was to disconnect the 
router's power for a moment, then plug it back in, and the two 
wireless computers would have the signal restored
Yeah, mine does that too. I have an Airport Extreme base unit waiting 
for me to get round to slotting it into place instead of the netgear 
router.

I've had a Netgear router for 3 years now. It's worked well for me, 
both with my Pismo and my new 15 AlBook. I rarely wireless problems, 
but when I do, a computer restart usually solves it.
Kate

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Re: Wireless router woes

2005-01-14 Thread Kyle Hansen
On 1/14/05 10:53 PM, Claire Hart [EMAIL PROTECTED] Spew into the
Cybertrough:

 We have five computers connected through a Netgear wireless router to
 DSL.  The wireless computers are my PowerBook and my son's PC laptop.
 The wired computers are my iMac and my sons' PC towers.  Last summer
 when we made the switch to DSL, everyone said, Get a Netgear router!
 While the wired computers are always able to be online, the wireless
 connection sometimes doesn't work.  The fix was to disconnect the
 router's power for a moment, then plug it back in, and the two wireless
 computers would have the signal restored.  Since mid-December, the
 wireless part hasn't worked at all.  Well, let me take that back:  one
 day out of the clear blue it did work.  Of course, now everyone is
 telling us, Why did you get a Netgear? You should have gotten a
 Linksys!  Our ISP suggested looking for firmware updates on the
 router, which we did.  Netgear's tech support explained a fix, which
 didn't help, then sent us to critical care tech support and they
 recommended the same fix as the first group.  We are currently
 ping-ponging emails back and forth trying to determine the problem.  I
 am really thinking of buying an Airport Extreme base (or that pre-N
 router with the three antennas)  for the wireless computers, and
 leaving the wired computers on the existing system.  However, I hate to
 have to buy another router when we already have one.  (Planned
 obsolescence?)
 
 Does anyone have a suggestion?

Yes.  Dump the Netgear and get a Buffalo.  Either that or an Apple Branded
base station, but they are expensive.

Kyle Hansen
-- 
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Re: Wireless router woes

2005-01-14 Thread mlh/home
Claire Hart wrote:
While the wired computers are always able to be online, the wireless 
connection sometimes doesn't work.  The fix was to disconnect the 
router's power for a moment, then plug it back in, and the two wireless 
computers would have the signal restored
Yeah, mine does that too. I have an Airport Extreme base unit waiting 
for me to get round to slotting it into place instead of the netgear router.

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