Re: Bad RAM Stick?

2009-01-02 Thread insightinmind


On Jan 1, 2009, at 11:26 PM, Anne Keller-Smith wrote:


 Wonder why it says your RAM is probably fine?

 I've heard good things about OWC, so I think they will prolly
 send me a new one. I did not remove the sticker that sez
 don't remove.

Its probably a mistake/misleading comment inserted by the Applejack  
author. According to Memtest OS X folks, its not a part of memtest.

It confused me, too, when I was testing my RAM using Applejack/ 
memtest, finding 2 bad 512MB sticks in my QS ... non-OWC brands. :(

Just call  give OWC the Serial Number on the sticker(s), and they'll  
issue an RMA.

AFAIK ... When you remove the battery, I don't believe you need to  
also push the CUDA.

Good Luck.

Bill Connelly
artsite: http://mysite.verizon.net/moonstoneartstudio
myspace: http://www.myspace.com/moonstoneartstudio




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Re: Bad RAM Stick? Done them tests ...

2009-01-02 Thread Bruce Johnson


On Jan 1, 2009, at 3:28 PM, insightinmind wrote:


 Did not yet zap the pram, etc. because things be fine with the old
 chip.

 I believe every time your replace a RAM stick, you need to zap the  
 PRAM.

No you don't.

--
Bruce Johnson

No matter where you go, there you are, B. Banzai


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Re: Bad RAM Stick? Done them tests ...

2009-01-02 Thread insightinmind


On Jan 2, 2009, at 10:50 AM, Bruce Johnson wrote:



 On Jan 1, 2009, at 3:28 PM, insightinmind wrote:


 Did not yet zap the pram, etc. because things be fine with the old
 chip.

 I believe every time your replace a RAM stick, you need to zap the
 PRAM.

 No you don't.

That's good to know.

Nevertheless, doesn't that force a RAM Check at Startup in PPCs if  
you do?

Bill Connelly
artsite: http://mysite.verizon.net/moonstoneartstudio
myspace: http://www.myspace.com/moonstoneartstudio




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Re: Bad RAM Stick?

2009-01-02 Thread Dan

At 6:49 AM -0500 1/2/2009, insightinmind wrote:

AFAIK ... When you remove the battery, I don't believe you need to
also push the CUDA.

Correct, IF the main power to the computer is removed.

When the main power is AWOL, the Power Management Unit (PMU) and the 
PRAM run off the battery.  If you hit the CUDA button, it reboots the 
PMU.  If you pull the battery (while the main power is also gone), 
the PMU crashes and the PRAM looses its data.  When you re-insert the 
battery, the PMU is booted.  It notices that the PRAM is in a bad 
state, and resets the values to their defaults (the equivalent of 
zapping the PRAM).

FWIW,
- Dan.
-- 
- Psychoceramic Emeritus; South Jersey, USA, Earth

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Re: Bad RAM Stick? Done them tests ...

2009-01-01 Thread insightinmind


On Jan 1, 2009, at 4:33 PM, Anne Keller-Smith wrote:


 Thanks Dan, Wallace, McGrude ~

 Yanked the stick, put old one back in, Mac worked fine for several
 days. Just reinstalled the stick, made sure well seated, made sure no
 dust with newly purchased air can.

 In two minutes, Firefox crashed yet again.

 D/l and ran Applejack Memtest, it said FAILURE many times, but I
 can't find the Applejack.log. Would like to read the specifics. Where
 is it?

 Also found ye olde Apple Hardware Test and that said Error Code mem_/
 2/4.

 Did not yet zap the pram, etc. because things be fine with the old  
 chip.

I believe every time your replace a RAM stick, you need to zap the PRAM.

 Did not do the Qtip with Isopropyl Alcohol yet (what is this, a
 Ninendo64?) but if you guys think I should do it, okay.

 Somehow I think it is contacting all right, or the Tests would have
 remarked absence, but what do I know.

 Is it time to contact OWC for a replacement or is there something
 else to do? Oh, right, look in System logs.

 But are the two failures in the memory hardware tests definitive?

 Thanks and Happy New Year,

IMO, If you replaced the suspected bad stick, with one that works for  
awhile (in the same RAM slot  tested with Memtest), then put the  
suspected bad one back in the same RAM slot, and Memtest fails, I'd  
say it was a bad stick.

OWC might test it again ... but get them to replace it, as long as  
you have its serial number, you're good for replacement, AFAIK.

Bill Connelly
artsite: http://mysite.verizon.net/moonstoneartstudio
myspace: http://www.myspace.com/moonstoneartstudio




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Re: Bad RAM Stick? Done them tests ...

2009-01-01 Thread Anne Keller-Smith

On Jan 1, 2009, at 5:28 PM, insightinmind wrote:
 IMO, If you replaced the suspected bad stick, with one that works for
 awhile (in the same RAM slot  tested with Memtest), then put the
 suspected bad one back in the same RAM slot, and Memtest fails, I'd
 say it was a bad stick.

Hey, there - I didn't test the good old 256 stick yet - just the suspect
512. It seems better at the moment, no crashes yet (about 15 mins
and several programs open).

Sometimes fooling around with things gets them to work.

I'll check out the PRAM. I thought the PPCs didn't need to do that
anymore, that was just the older machines. Guess I stand
corrected.



Anne Keller Smith
Down to Earth Web Design

G4 Quicksilver 733mHz Tower
896 MB RAM, 40 GB hard drive, OS 10.4.11

Intel iMac 2.4gHz Core 2 Duo
1GB RAM, 250GB Hard Drive, OS 10.5.5

mailto:earth...@ptd.net
http://www.downtoearthweb.com


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Re: Bad RAM Stick? Done them tests ...- addendum PRAM ZAP post RAM upgrade?

2009-01-01 Thread MIKO ..


On Jan 1, 2009, at 2:55 PM, Anne Keller-Smith wrote:

 I'll check out the PRAM. I thought the PPCs didn't need to do that
 anymore, that was just the older machines. Guess I stand
 corrected.

The PRAM point appears debatable (and my personal experience shows no  
need in a Macbook but that's not this list):

http://forums.cnet.com/5208-4_102-0.html?threadID=54735
http://discussions.apple.com/thread.jspa?threadID=1051823tstart=855
http://forums.macrumors.com/showthread.php?t=89736page=4

There's a lot less stored in PRAM in OS X:

http://support.apple.com/kb/HT1242

The old Apple support document lists virtual RAM and RAM disk and disk  
cache and 32-bit addressing as being stored in PRAM which hints at the  
connection to newly installed RAM but the connection to the hardware  
itself is not clearly stated:

http://support.apple.com/kb/HT1379?viewlocale=en_US







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Re: Bad RAM Stick? Done them tests ...

2009-01-01 Thread insightinmind


On Jan 1, 2009, at 7:01 PM, Clark Martin wrote:



 What you do need to do when changing memory is push the button to
 reset the CUDA button on those machines that have it.  I don't know
 off hand which do and don't.

Could also just remove battery for a few minutes (Apple suggested 10).

Bill Connelly
artsite: http://mysite.verizon.net/moonstoneartstudio
myspace: http://www.myspace.com/moonstoneartstudio




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Re: Bad RAM Stick? Looking at the logs

2009-01-01 Thread Anne Keller-Smith

On Dec 29, 2008, at 1:45 AM, Dan wrote:
 What is the exact error message?

As AppleJack memtest ran, I could see it writing FAILURE over and over
again, but I couldn't really understanding what it was saying  
specifically.
I thought I'd look at the logs, but I couldn't access them by searching
once I'd booted up my machine.

I also ran Apple Hardware Test, and this is what it said:
Error Code mem_/2/4

 When the app crashes, what does it say about it in system log?  in
 console log?  in the app's crash log?

Okay, I'm looking for these - search for system logid cough up  
console log, not
sure how ... I am still getting used to the new Sherlock (Spotlight?)

This is Console Log:
Mac OS X Version 10.4.11 (Build 8S165)
2009-01-01 18:35:09 -0500
2009-01-01 18:35:25.500 SystemUIServer[210] lang is:en
2009-01-01 19:22:20.556 crashreporter[319] CFLog (0): CFMessagePort:  
bootstrap_register(): failed 1103 (0x44f), port = 0x3103, name =  
'org.mozilla.crashreporter.ServiceProvider'
See /usr/include/servers/bootstrap_defs.h for the error codes.
2009-01-01 19:22:20.563 crashreporter[319] CFLog (99):  
CFMessagePortCreateLocal(): failed to name Mach port  
(org.mozilla.crashreporter.ServiceProvider)

Insightinmind suggested maybe the 256 stick which was working fine  
might not be good, but I've put it back and the computer works fine.  
As soon as I reinstall the new 512, the computer gets flaky again.

Will check if the QS has a CUDA button - or remove the battery (which  
battery?) - OWC didn't say to do any of these things, I followed  
their directions very carefully.

Thanks for any input.



Anne Keller Smith
Down to Earth Web Design

G4 Quicksilver 733mHz Tower
896 MB RAM, 40 GB hard drive, OS 10.4.11

Intel iMac 2.4gHz Core 2 Duo
1GB RAM, 250GB Hard Drive, OS 10.5.5

mailto:earth...@ptd.net
http://www.downtoearthweb.com


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Re: Bad RAM Stick? Done them tests ...

2009-01-01 Thread Al Poulin


On Jan 1, 2009, at 4:35 PM, g3-5-list group wrote:

 == 1 of 1 ==
 Date: Thurs, Jan 1 2009 1:33 pm
 From: Anne Keller-Smith

 Is it time to contact OWC for a replacement or is there something
 else to do? Oh, right, look in System logs.

Hi Anne:

I would call OWC, describe what you've done, run through any  
additional protocol they may have, and they will likely exchange with  
little or no quibble.

Al Poulin


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Re: Bad RAM Stick?

2009-01-01 Thread Anne Keller-Smith

On Dec 29, 2008, at 1:45 AM, Dan wrote:
 When the app crashes, what does it say about it in system log?  in
 console log?  in the app's crash log?

Okay, I finally found this. Do you want me to paste in these results?  
Lotsa
dense text.


Anne Keller Smith
Down to Earth Web Design

G4 Quicksilver 733mHz Tower
896 MB RAM, 40 GB hard drive, OS 10.4.11

Intel iMac 2.4gHz Core 2 Duo
1GB RAM, 250GB Hard Drive, OS 10.5.5

mailto:earth...@ptd.net
http://www.downtoearthweb.com


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Re: Bad RAM Stick? Hi, Al!

2009-01-01 Thread Anne Keller-Smith


On Jan 1, 2009, at 7:48 PM, Al Poulin wrote:
 Hi Anne:

 I would call OWC, describe what you've done, run through any
 additional protocol they may have, and they will likely exchange with
 little or no quibble.

 Al Poulin

Happy New Year Al!

Since I guess I won't call OWC until tomorrow (you suggest using
the telephone as opposed to email?) do you think I should look for
the CUDA button or yank the battery? Or leave well enough alone?

One other thing I might do just to assuage my curiosity, altho I'm
not sure my back will take it, is swap the RAM cards again and run
AppleJack one more time, see what it says on the stick that's been
in there for about 8 years already and never caused any trouble ...

What I mean about my back is lifting the Quicksilver is a challenge
with my bad back, all that Lucite ~ it's pretty but heavy as
heck.

Well when I get sick of all the crashing I'll have to.

Anne Keller Smith
Down to Earth Web Design

G4 Quicksilver 733mHz Tower
896 MB RAM, 40 GB hard drive, OS 10.4.11

Intel iMac 2.4gHz Core 2 Duo
1GB RAM, 250GB Hard Drive, OS 10.5.5

mailto:earth...@ptd.net
http://www.downtoearthweb.com


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Re: Bad RAM Stick?

2009-01-01 Thread MIKO ..


On Jan 1, 2009, at 4:58 PM, Anne Keller-Smith wrote:

 *** Address Test Failed ***  One or more DIMM address lines are non-
 functional.

Sounds like a raw hardware issue and other web sites agree.

http://discussions.apple.com/thread.jspa?messageID=6091706
http://forums.macosxhints.com/archive/index.php/t-59143.html

However, be sure to check the modules separately - was this a lone  
module during the test?

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Re: Bad RAM Stick?

2009-01-01 Thread insightinmind


On Jan 1, 2009, at 7:58 PM, Anne Keller-Smith wrote:



 *** Address Test Failed ***  One or more DIMM address lines are non-
 functional.
 *** Memory Test Failed ***  Please check logfile for details.
 Memory test was successfull. Your RAM is probably fine.
 Done. -0-
 Exiting the script.
 Restarting localhost
 *** GOODBYE FROM APPLEJACK ***

 What does this mean?

 Nearly all the lines above the end synopsis said FAILURE.

Memory test was successfull. Your RAM is probably fine.

That confused me, too.

I finally let go and assumed the RAM was bad ... but I couldn't  
return mine to anyone ...

2 512MB sticks for my QS (not from OWC or DMS).

Bill Connelly
artsite: http://mysite.verizon.net/moonstoneartstudio
myspace: http://www.myspace.com/moonstoneartstudio




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Re: Bad RAM Stick? Done them tests ...

2009-01-01 Thread dorayme

 From: Anne Keller-Smith

 Yanked the stick, put old one back in, Mac worked fine for several
 days. Just reinstalled the stick, made sure well seated, made sure no
 dust with newly purchased air can.

 In two minutes, Firefox crashed yet again.

That would be enough for me to conclude it is the stick.

--
dorayme




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Re: Bad RAM Stick?

2009-01-01 Thread MIKO ..


On Jan 1, 2009, at 6:52 PM, insightinmind wrote:

 On Jan 1, 2009, at 7:58 PM, Anne Keller-Smith wrote:

 *** Address Test Failed ***  One or more DIMM address lines are non-
 functional.
 *** Memory Test Failed ***  Please check logfile for details.
 Memory test was successfull. Your RAM is probably fine.
 Done. -0-
 Exiting the script.
 Restarting localhost
 *** GOODBYE FROM APPLEJACK  
 ***

 What does this mean?

 Nearly all the lines above the end synopsis said FAILURE.

 Memory test was successfull. Your RAM is probably fine.

 That confused me, too.

The TEST was successful!  The RAM failed!

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Re: Bad RAM Stick?

2009-01-01 Thread insightinmind


On Jan 1, 2009, at 10:05 PM, MIKO .. wrote:



 On Jan 1, 2009, at 6:52 PM, insightinmind wrote:

 On Jan 1, 2009, at 7:58 PM, Anne Keller-Smith wrote:

 *** Address Test Failed ***  One or more DIMM address lines are non-
 functional.
 *** Memory Test Failed ***  Please check logfile for details.
 Memory test was successfull. Your RAM is probably fine.
 Done. -0-
 Exiting the script.
 Restarting localhost
 *** GOODBYE FROM APPLEJACK
 ***

 What does this mean?

 Nearly all the lines above the end synopsis said FAILURE.

 Memory test was successfull. Your RAM is probably fine.

 That confused me, too.

 The TEST was successful!  The RAM failed!

This Just Back from Memtest OS X Support:
http://www.memtestosx.org/joomla/index.php

Are you running memtest from some other program? That last line about  
the ram probably being fine is not in my version of memtest.  
Obviously, the memory is bad, it failed two tests.


Bill Connelly
artsite: http://mysite.verizon.net/moonstoneartstudio
myspace: http://www.myspace.com/moonstoneartstudio




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Re: Bad RAM Stick?

2009-01-01 Thread Anne Keller-Smith

Wonder why it says your RAM is probably fine?

I've heard good things about OWC, so I think they will prolly
send me a new one. I did not remove the sticker that sez
don't remove.

On Jan 1, 2009, at 9:52 PM, insightinmind wrote:



 On Jan 1, 2009, at 7:58 PM, Anne Keller-Smith wrote:



 *** Address Test Failed ***  One or more DIMM address lines are non-
 functional.
 *** Memory Test Failed ***  Please check logfile for details.
 Memory test was successfull. Your RAM is probably fine.
 Done. -0-
 Exiting the script.
 Restarting localhost
 *** GOODBYE FROM APPLEJACK  
 ***

 What does this mean?

 Nearly all the lines above the end synopsis said FAILURE.

 Memory test was successfull. Your RAM is probably fine.

 That confused me, too.

 I finally let go and assumed the RAM was bad ... but I couldn't
 return mine to anyone ...

 2 512MB sticks for my QS (not from OWC or DMS).

 Bill Connelly
 artsite: http://mysite.verizon.net/moonstoneartstudio
 myspace: http://www.myspace.com/moonstoneartstudio




 





Anne Keller Smith
Down to Earth Web Design

G4 Quicksilver 733mHz Tower
896 MB RAM, 40 GB hard drive, OS 10.4.11

Intel iMac 2.4gHz Core 2 Duo
1GB RAM, 250GB Hard Drive, OS 10.5.5

mailto:earth...@ptd.net
http://www.downtoearthweb.com


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Bad RAM Stick?

2008-12-28 Thread Anne Keller-Smith

Just got and installed a RAM stick from OWC and it makes the Mac run  
like a Dream. However, Firefox and Dreamweaver keep quitting  
unexpectedly, behavior unknown before the install. What do you all  
think?

:@(


Anne Keller Smith
Down to Earth Web Design

G4 Quicksilver 733mHz Tower
896 MB RAM, 40 GB hard drive, OS 10.4.11

mailto:earth...@ptd.net
http://www.downtoearthweb.com


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Re: Bad RAM Stick?

2008-12-28 Thread McGrude

Remove the stick and observe.  If the behavior changes, then yes, it
may be a bad stick.

On Sun, Dec 28, 2008 at 9:45 PM, Anne Keller-Smith earth...@ptd.net wrote:

 Just got and installed a RAM stick from OWC and it makes the Mac run
 like a Dream. However, Firefox and Dreamweaver keep quitting
 unexpectedly, behavior unknown before the install. What do you all
 think?

 :@(


 Anne Keller Smith
 Down to Earth Web Design

 G4 Quicksilver 733mHz Tower
 896 MB RAM, 40 GB hard drive, OS 10.4.11

 mailto:earth...@ptd.net
 http://www.downtoearthweb.com


 


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Re: Bad RAM Stick?

2008-12-28 Thread Wallace Adrian D'Alessio

On Mon, Dec 29, 2008 at 12:45 AM, Anne Keller-Smith earth...@ptd.net wrote:

 Just got and installed a RAM stick from OWC and it makes the Mac run
 like a Dream. However, Firefox and Dreamweaver keep quitting
 unexpectedly, behavior unknown before the install. What do you all
 think?

 :@(




Was the slot clean?

Is the RAM fully seated?

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Re: Bad RAM Stick?

2008-12-28 Thread Dan

At 12:45 AM -0500 12/29/2008, Anne Keller-Smith wrote:
G4 Quicksilver 733mHz Tower
896 MB RAM, 40 GB hard drive, OS 10.4.11

Just got and installed a RAM stick from OWC and it makes the Mac run 
like a Dream. However,

After installing the stick, did you run any diagnostics - AHT or Memtest?

Firefox and Dreamweaver keep quitting unexpectedly, behavior unknown 
before the install.

What is the exact error message?

When the app crashes, what does it say about it in system log?  in 
console log?  in the app's crash log?

...IOW, typical memory related failures don't just happen quietly. 
When the system detects the errors, it spews all over the logs...

If you're worried about the stick, run Memtest overnight.

Memtest is included with AppleJack, as an install option...

- Dan.
-- 
- Psychoceramic Emeritus; South Jersey, USA, Earth

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