Re: iTunes Music Store issue

2009-04-11 Thread Kris Tilford

 At 7:16 PM -0700 4/10/2009, M. Hammad wrote:

 I use a G4 MDD all day (10 hours) without any issues. OS 10.4.11
 Since I've updated iTunes to 8.1 ( now 8.1.1), I have a severe
 slowdown of the Finder after I listen to 3 or 4 Podcasts (each about
 30MB). It seems that the Finder loses control of the memory. I  
 cannot
 get back to the Finder or Dock but Firefox continues to function
 normally
 I tried all that came to mind but found no other solution but  
 reboot.
 Regular iTunes music does not seem to affect the Finder. Even for
 hours. But Podcasts do.

 I would appreciate any suggestions. I tried Onyx with a Restart. A
 simple Restart achieves the same result.

 On Apr 10, 2009, at 10:09 PM, Dan wrote:

 What does the Finder crash log say?

On Apr 11, 2009, at 12:18 AM, M. Hammad wrote:

 Finder does not crash. When I move the mouse to the Desktop, iTunes
 remains active. The Dock remains invisible. I simply cannot do other
 tasks.

Reinstall iTunes from here:
http://www.apple.com/itunes/download/

If this behavior continues, look in Activity Monitor to see what's  
happening.

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iTunes Music Store issue

2009-04-10 Thread joe
I recently downloaded the latest version of iTunes 8.  I was about to  
play a track that I bought via the Music Store some time ago, and got  
a popup saying that my computer wasn't authorized, so I entered my  
password.  After it communicated with Music Store for a long time, it  
reported back that my computer is already authorized, but did not  
continue to play the track.  When I tried to play the track again,  
the same procedure happened again.  After restarting iTunes, and  
trying it again--around the 5th or 6th time rather than saying my  
computer was already authorized, it reported that some component is  
missing.

I plan to download iTunes all over again, but my bandwidth is  
currently tied up with something else.  Anyone have any other  
suggestions I could try in the meanwhile?

BTW--I don't know that this problem coincided with the latest  
download.  I very rarely play the small handful of tracks I bought  
from the iTunes Store.  This may have been a problem that existed for  
a long time.

Joe

==
Joe the Juggler
4148 Wyoming St.
St. Louis, MO 63116
(314) 771-3243
http://joethejuggler.com
==




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Re: iTunes Music Store issue

2009-04-10 Thread Kris Tilford

On Apr 10, 2009, at 11:23 AM, joe wrote:

 it iTunes reported that some component is missing.

Some component?

Please, do better.

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Re: iTunes Music Store issue

2009-04-10 Thread joe

On Apr 10, 2009, at 12:10 PM, Kris Tilford wrote:


 On Apr 10, 2009, at 11:23 AM, joe wrote:

 it iTunes reported that some component is missing.

 Some component?

 Please, do better.

OK  a required iTunes component.  The exact wording is:

We could not complete your iTunes Store request.  A required iTunes  
component is not installed. (-42403)

And in smaller print:
There was an error in the iTunes Store.  Please try again later.

I expect re-installing iTunes will do it, but I still have to put  
that off a while.  I was wondering if someone had any other ideas?
(I'm running most recent update of iTunes 8 on OS 10.4.11 on a G4 AGP  
upgraded to 1.4 GHz.  I also use Libra to manage multiple iTunes  
libraries.)


==
Joe the Juggler
4148 Wyoming St.
St. Louis, MO 63116
(314) 771-3243
http://joethejuggler.com
==




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Re: iTunes Music Store issue

2009-04-10 Thread Dan

At 1:56 PM -0500 4/10/2009, joe wrote:
We could not complete your iTunes Store request.  A required iTunes 
component is not installed. (-42403)

I expect re-installing iTunes will do it

Yes.  Googling finds a number of people have experienced this exact 
error, and it was fixed by re-installing iTunes.  The problem seems 
to be a corrupted update.  Very bad design, that Apple doesn't check 
things such as this, before installing.

- Dan.
-- 
- Psychoceramic Emeritus; South Jersey, USA, Earth

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Re: iTunes Music Store issue

2009-04-10 Thread joe

On Apr 10, 2009, at 2:28 PM, Dan wrote:


 At 1:56 PM -0500 4/10/2009, joe wrote:
 We could not complete your iTunes Store request.  A required iTunes
 component is not installed. (-42403)

 I expect re-installing iTunes will do it

 Yes.  Googling finds a number of people have experienced this exact
 error, and it was fixed by re-installing iTunes.  The problem seems
 to be a corrupted update.  Very bad design, that Apple doesn't check
 things such as this, before installing.


Yep--that did it.

I was finally able to download and re-install iTunes, and it just  
asked for my password once to verify that my computer is authorized.   
Now it's playing purchased music.


==
Joe the Juggler
4148 Wyoming St.
St. Louis, MO 63116
(314) 771-3243
http://joethejuggler.com
==




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Re: iTunes Music Store issue

2009-04-10 Thread Kris Tilford

On Apr 10, 2009, at 2:28 PM, Dan wrote:

 At 1:56 PM -0500 4/10/2009, joe wrote:
 We could not complete your iTunes Store request.  A required iTunes
 component is not installed. (-42403)

 I expect re-installing iTunes will do it

 Yes.  Googling finds a number of people have experienced this exact
 error, and it was fixed by re-installing iTunes.  The problem seems
 to be a corrupted update.  Very bad design, that Apple doesn't check
 things such as this, before installing.

The version provided by Software Update comes as 4 separate packages;  
AppleMobileDeviceSupport.pkg, CoreFP.pkg, iTunesAccess.pkg, and  
iTunesX.pkg. If one package was missing or not installed correctly,  
that would probably be a required component. I don't understand why  
Software Update would offer a 4 package version when the Apple iTunes  
site has a single package version?


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Re: iTunes Music Store issue

2009-04-10 Thread M. Hammad

I use a G4 MDD all day (10 hours) without any issues. OS 10.4.11
Since I've updated iTunes to 8.1 ( now 8.1.1), I have a severe  
slowdown of the Finder after I listen to 3 or 4 Podcasts (each about  
30MB). It seems that the Finder loses control of the memory. I cannot  
get back to the Finder or Dock but Firefox continues to function  
normally
I tried all that came to mind but found no other solution but reboot.
Regular iTunes music does not seem to affect the Finder. Even for  
hours. But Podcasts do.

I would appreciate any suggestions. I tried Onyx with a Restart. A  
simple Restart achieves the same result.


Mo Hammad
San Diego, CA 92117




On Apr 10, 2009, at 7:05 PM, Kris Tilford wrote:


 On Apr 10, 2009, at 2:28 PM, Dan wrote:

 At 1:56 PM -0500 4/10/2009, joe wrote:
 We could not complete your iTunes Store request.  A required iTunes
 component is not installed. (-42403)

 I expect re-installing iTunes will do it

 Yes.  Googling finds a number of people have experienced this exact
 error, and it was fixed by re-installing iTunes.  The problem seems
 to be a corrupted update.  Very bad design, that Apple doesn't check
 things such as this, before installing.

 The version provided by Software Update comes as 4 separate packages;
 AppleMobileDeviceSupport.pkg, CoreFP.pkg, iTunesAccess.pkg, and
 iTunesX.pkg. If one package was missing or not installed correctly,
 that would probably be a required component. I don't understand why
 Software Update would offer a 4 package version when the Apple iTunes
 site has a single package version?


 


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Re: iTunes Music Store issue

2009-04-10 Thread joe

On Apr 10, 2009, at 9:05 PM, Kris Tilford wrote:


 On Apr 10, 2009, at 2:28 PM, Dan wrote:

 At 1:56 PM -0500 4/10/2009, joe wrote:
 We could not complete your iTunes Store request.  A required iTunes
 component is not installed. (-42403)

 I expect re-installing iTunes will do it

 Yes.  Googling finds a number of people have experienced this exact
 error, and it was fixed by re-installing iTunes.  The problem seems
 to be a corrupted update.  Very bad design, that Apple doesn't check
 things such as this, before installing.

 The version provided by Software Update comes as 4 separate packages;
 AppleMobileDeviceSupport.pkg, CoreFP.pkg, iTunesAccess.pkg, and
 iTunesX.pkg. If one package was missing or not installed correctly,
 that would probably be a required component. I don't understand why
 Software Update would offer a 4 package version when the Apple iTunes
 site has a single package version?


Thanks for the info.  That does seem weird. In the future, I may just  
forgo the Software Update of iTunes and just reinstall the whole thing.
==
Joe the Juggler
4148 Wyoming St.
St. Louis, MO 63116
(314) 771-3243
http://joethejuggler.com
==




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Re: iTunes Music Store issue

2009-04-10 Thread Dan

At 7:16 PM -0700 4/10/2009, M. Hammad wrote:
I use a G4 MDD all day (10 hours) without any issues. OS 10.4.11
Since I've updated iTunes to 8.1 ( now 8.1.1), I have a severe 
slowdown of the Finder after I listen to 3 or 4 Podcasts (each about 
30MB). It seems that the Finder loses control of the memory. I cannot 
get back to the Finder or Dock but Firefox continues to function 
normally
I tried all that came to mind but found no other solution but reboot.
Regular iTunes music does not seem to affect the Finder. Even for 
hours. But Podcasts do.

I would appreciate any suggestions. I tried Onyx with a Restart. A
simple Restart achieves the same result.

What does the Finder crash log say?

- Dan.
-- 
- Psychoceramic Emeritus; South Jersey, USA, Earth

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Re: iTunes Music Store issue

2009-04-10 Thread M. Hammad

Finder does not crash. When I move the mouse to the Desktop, iTunes  
remains active. The Dock remains invisible. I simply cannot do other  
tasks.


Mo Hammad
San Diego, CA 92117




On Apr 10, 2009, at 10:09 PM, Dan wrote:


 At 7:16 PM -0700 4/10/2009, M. Hammad wrote:
 I use a G4 MDD all day (10 hours) without any issues. OS 10.4.11
 Since I've updated iTunes to 8.1 ( now 8.1.1), I have a severe
 slowdown of the Finder after I listen to 3 or 4 Podcasts (each about
 30MB). It seems that the Finder loses control of the memory. I cannot
 get back to the Finder or Dock but Firefox continues to function
 normally
 I tried all that came to mind but found no other solution but reboot.
 Regular iTunes music does not seem to affect the Finder. Even for
 hours. But Podcasts do.

 I would appreciate any suggestions. I tried Onyx with a Restart. A
 simple Restart achieves the same result.

 What does the Finder crash log say?

 - Dan.
 -- 
 - Psychoceramic Emeritus; South Jersey, USA, Earth

 


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