Re: [galaxy-dev] admin_user not being seen

[Paul-Michael Agapow]

> A peculiar quirk - I'm configuring a new Galaxy system for production
> use and can't get it to recognise my account as an admin, i.e. the admin
> menu doesn't appear after I've added my email address to the admin_user
> line in the universe file. Of course, I've restarted the instance
> multiple times, checked spelling and so forth. It's just not happening.

> Complication: we're using one Galaxy instance as the webserver with
> another as a job runner. I don't know if this might cause issues.

Thanks to Hans-Rudolf & Peter for possible solutions. The answer actually 
turned out to be my fault - as said, we're running Galaxy as a one db / two 
installation with a webserver/job runner ... and I was putting the admin_user 
in the wrong universe file. Mea culpa, mea maxima culpa.

--
Paul Agapow (paul-michael.aga...@hpa.org.uk)
Bioinformatics, Health Protection Agency (UK)



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Re: [galaxy-dev] admin_user not being seen

[Hans-Rudolf Hotz]

Hi Paul

what version of Galaxy are you using? In older versions, it was 
important, that there was no blanc space between the email adress' 
(although, as far as IO know, this has been fixed).


Regards, Hans

On 08/21/2012 12:47 PM, Paul-Michael Agapow wrote:

A peculiar quirk – I’m configuring a new Galaxy system for production
use and can’t get it to recognise my account as an admin, i.e. the admin
menu doesn’t appear after I’ve added my email address to the admin_user
line in the universe file. Of course, I’ve restarted the instance
multiple times, checked spelling and so forth. It’s just not happening.

Complication: we’re using one Galaxy instance as the webserver with
another as a job runner. I don’t know if this might cause issues.

Okay, any ideas what I might have missed?

--

Paul Agapow (paul-michael.aga...@hpa.org.uk
)

Bioinformatics, Health Protection Agency (UK)


**
The information contained in the EMail and any attachments is
confidential and intended solely and for the attention and use of the
named addressee(s). It may not be disclosed to any other person without
the express authority of the HPA, or the intended recipient, or both. If
you are not the intended recipient, you must not disclose, copy,
distribute or retain this message or any part of it. This footnote also
confirms that this EMail has been swept for computer viruses by
Symantec.Cloud, but please re-sweep any attachments before opening or
saving. HTTP://www.HPA.org.uk
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Re: [galaxy-dev] admin_user not being seen

[Peter Cock]

On Tue, Aug 21, 2012 at 11:47 AM, Paul-Michael Agapow
 wrote:
> A peculiar quirk – I’m configuring a new Galaxy system for production use
> and can’t get it to recognise my account as an admin, i.e. the admin menu
> doesn’t appear after I’ve added my email address to the admin_user line in
> the universe file. Of course, I’ve restarted the instance multiple times,
> checked spelling and so forth. It’s just not happening.
>
> Complication: we’re using one Galaxy instance as the webserver with another
> as a job runner. I don’t know if this might cause issues.
>
> Okay, any ideas what I might have missed?

Remove any whitespace in the universe setting line (I think this was fixed,
but it used to cause problems), and double check which case you are using
(I personally consider it to be a bug that Galaxy compares email address in
a case sensitive way - not sure if this has been filed as an issue or not).

Regards,

Peter

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