Re: [Geoserver-users] GeoServer community support improvements

2022-04-02 Thread Vera Green 
Wow, all these years on geoServer and I didn't realize it worked that way!
Totally bookmarking this as I do agree with Erhhung that the  SourceForge
mailing list archive for GeoServer isn't the best format.
Maybe just add this to the standard footer and or guidelines:

User List Archives
 or GeoServer
tagged stackexchange


Vera

On Sat, Apr 2, 2022 at 2:39 AM mark  wrote:

> Op 30-03-2022 om 22:01 schreef Yuan, Erhhung:
> > I know running a forum requires server resources, but should be minimal
> > alongside the main site itself?
>
> Actually, it requires people to monitor, maintain and manage a forum and
> then you have to entice developers and other knowledgeable people to
> visit the forum to be successful.
>
> BTW what is wrong with
> https://gis.stackexchange.com/questions/tagged/geoserver even some of
> the developers visit that forum.
>
>
> ___
> Geoserver-users mailing list
>
> Please make sure you read the following two resources before posting to
> this list:
> - Earning your support instead of buying it, but Ian Turton:
> http://www.ianturton.com/talks/foss4g.html#/
> - The GeoServer user list posting guidelines:
> http://geoserver.org/comm/userlist-guidelines.html
>
> If you want to request a feature or an improvement, also see this:
> https://github.com/geoserver/geoserver/wiki/Successfully-requesting-and-integrating-new-features-and-improvements-in-GeoServer
>
>
> Geoserver-users@lists.sourceforge.net
> https://lists.sourceforge.net/lists/listinfo/geoserver-users
>
___
Geoserver-users mailing list

Please make sure you read the following two resources before posting to this 
list:
- Earning your support instead of buying it, but Ian Turton: 
http://www.ianturton.com/talks/foss4g.html#/
- The GeoServer user list posting guidelines: 
http://geoserver.org/comm/userlist-guidelines.html

If you want to request a feature or an improvement, also see this: 
https://github.com/geoserver/geoserver/wiki/Successfully-requesting-and-integrating-new-features-and-improvements-in-GeoServer


Geoserver-users@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/geoserver-users

Re: [Geoserver-users] GeoServer community support improvements

2022-04-02 Thread mark 

Op 30-03-2022 om 22:01 schreef Yuan, Erhhung:
I know running a forum requires server resources, but should be minimal 
alongside the main site itself?


Actually, it requires people to monitor, maintain and manage a forum and 
then you have to entice developers and other knowledgeable people to 
visit the forum to be successful.


BTW what is wrong with 
https://gis.stackexchange.com/questions/tagged/geoserver even some of 
the developers visit that forum.



___
Geoserver-users mailing list

Please make sure you read the following two resources before posting to this 
list:
- Earning your support instead of buying it, but Ian Turton: 
http://www.ianturton.com/talks/foss4g.html#/
- The GeoServer user list posting guidelines: 
http://geoserver.org/comm/userlist-guidelines.html

If you want to request a feature or an improvement, also see this: 
https://github.com/geoserver/geoserver/wiki/Successfully-requesting-and-integrating-new-features-and-improvements-in-GeoServer


Geoserver-users@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/geoserver-users

Re: [Geoserver-users] GeoServer community support improvements

2022-03-30 Thread Rahkonen Jukka (MML) 
Hi,

About the mail archive, the SourceForge is indeed horrible. This is much better 
https://www.mail-archive.com/geoserver-users%40lists.sourceforge.net/index.html 
but I do not know how to make Google to prioritize that.

-Jukka Rahkonen-

Lähettäjä: Yuan, Erhhung 
Lähetetty: keskiviikko 30. maaliskuuta 2022 23.02
Vastaanottaja: Rahkonen Jukka (MML) 
Kopio: geoserver-users@lists.sourceforge.net; erhhung.y...@mobileye.com
Aihe: Re: GeoServer community support improvements

Hi Jukka,

Just wanted to give my 2 cents on improvements to the support system since 
you're asking for them and I have only recently been subscribed to the mailing 
list.

Instead of immediately subscribing to the mailing list-assuming they can easily 
find instructions to do so-and post for help, most people are trained, as 
proper etiquette, to search for past discussions first.
So, most people will use a search engine and likely end up on the SourceForge 
mailing list archive for GeoServer, but the interface to drill down by month is 
pretty horrible in this day and age, and most of what you scroll through are 
longer and longer inlined replies in an email thread.

There are many free forum platforms available: would it be possible to set one 
up for GeoServer?
For example, Flarum (e.g. https://discuss.flarum.org), or even phpBB (e.g. 
http://forums.mozillazine.org)?
I know running a forum requires server resources, but should be minimal 
alongside the main site itself?

Erhhung

From: Rahkonen Jukka (MML) 
mailto:jukka.rahko...@maanmittauslaitos.fi>>
Date: Wednesday, March 30, 2022 at 4:16 AM
To: Alexander, Colin mailto:calexan...@sanborn.com>>, 
geoserver-users@lists.sourceforge.net
 
mailto:geoserver-users@lists.sourceforge.net>>
Subject: Re: [Geoserver-users] LDAP past version 15.2
EXTERNAL EMAIL: Do not click any links or open any attachments unless you trust 
the sender and know the content is safe.

Hi,

Unfortunately I cannot help with LDAP but I would be interested in another 
issue that you faced: "took me 2 hours to figure out this support system".

Two hours for that is too long a time and I would like to know how did you 
spend it. We are probably blind to guess where new users try to find the 
contact information because we know how our web site has been looking like for 
several years. Therefore the path to go first into the main site 
http://geoserver.org/ and follow the Community tab into page 
http://geoserver.org/comm/ feels natural. Other Open Source GIS sites have 
rather similar paths: https://gdal.org, https://qgis.org, 
https://mapserver.org, https://postgis.net, https://postgresql.org

What was the hardest part for you? Was it to find the web site geoserver.org, 
that the support channels are listed in the "Community" menu, or to join to the 
mailing list? I know mailing lists are not so common than they used to be 
couple of decades ago.
Do you have any suggestions about how to improve our site so that next new 
users would not need to spend too long time for finding the support channels 
and get irritated?

Regards,

-Jukka Rahkonen-

___
Geoserver-users mailing list

Please make sure you read the following two resources before posting to this 
list:
- Earning your support instead of buying it, but Ian Turton: 
http://www.ianturton.com/talks/foss4g.html#/
- The GeoServer user list posting guidelines: 
http://geoserver.org/comm/userlist-guidelines.html

If you want to request a feature or an improvement, also see this: 
https://github.com/geoserver/geoserver/wiki/Successfully-requesting-and-integrating-new-features-and-improvements-in-GeoServer


Geoserver-users@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/geoserver-users

Re: [Geoserver-users] GeoServer community support improvements

2022-03-30 Thread Yuan, Erhhung 
Hi Jukka,

Just wanted to give my 2 cents on improvements to the support system since 
you’re asking for them and I have only recently been subscribed to the mailing 
list.

Instead of immediately subscribing to the mailing list—assuming they can easily 
find instructions to do so—and post for help, most people are trained, as 
proper etiquette, to search for past discussions first.
So, most people will use a search engine and likely end up on the SourceForge 
mailing list archive for GeoServer, but the interface to drill down by month is 
pretty horrible in this day and age, and most of what you scroll through are 
longer and longer inlined replies in an email thread.

There are many free forum platforms available: would it be possible to set one 
up for GeoServer?
For example, Flarum (e.g. https://discuss.flarum.org), or even phpBB (e.g. 
http://forums.mozillazine.org)?
I know running a forum requires server resources, but should be minimal 
alongside the main site itself?

Erhhung

From: Rahkonen Jukka (MML) 
Date: Wednesday, March 30, 2022 at 4:16 AM
To: Alexander, Colin , 
geoserver-users@lists.sourceforge.net 
Subject: Re: [Geoserver-users] LDAP past version 15.2
EXTERNAL EMAIL: Do not click any links or open any attachments unless you trust 
the sender and know the content is safe.
Hi,

Unfortunately I cannot help with LDAP but I would be interested in another 
issue that you faced: “took me 2 hours to figure out this support system”.

Two hours for that is too long a time and I would like to know how did you 
spend it. We are probably blind to guess where new users try to find the 
contact information because we know how our web site has been looking like for 
several years. Therefore the path to go first into the main site 
http://geoserver.org/ and follow the Community tab into page 
http://geoserver.org/comm/ feels natural. Other Open Source GIS sites have 
rather similar paths: https://gdal.org, https://qgis.org, 
https://mapserver.org, https://postgis.net, https://postgresql.org

What was the hardest part for you? Was it to find the web site geoserver.org, 
that the support channels are listed in the “Community” menu, or to join to the 
mailing list? I know mailing lists are not so common than they used to be 
couple of decades ago.
Do you have any suggestions about how to improve our site so that next new 
users would not need to spend too long time for finding the support channels 
and get irritated?

Regards,

-Jukka Rahkonen-

___
Geoserver-users mailing list

Please make sure you read the following two resources before posting to this 
list:
- Earning your support instead of buying it, but Ian Turton: 
http://www.ianturton.com/talks/foss4g.html#/
- The GeoServer user list posting guidelines: 
http://geoserver.org/comm/userlist-guidelines.html

If you want to request a feature or an improvement, also see this: 
https://github.com/geoserver/geoserver/wiki/Successfully-requesting-and-integrating-new-features-and-improvements-in-GeoServer


Geoserver-users@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/geoserver-users