Re: Slow speed

2020-02-20 Thread Paul Thornett
To those of you who suggested the --exclude-supplier bidi, much kudos.
Using this option now produces a 500% speed increase, which satisfies
me. Thank you very much.

Regards,

Paul Thornett

On Sun, 16 Feb 2020 at 00:14, Paul Thornett  wrote:
>
> It seems to me that downloads have become very slow, often not
> completing. Has anyone else noticed this phenomenon?
>
> Regards,
>
> Paul Thornett

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Re: Slow speed

2020-02-19 Thread Jeremy Nicoll - ml gip

On 2020-02-19 04:38, Paul Thornett wrote:

Unfortunately the problem certainly doesn't lie with my ISP. I say
unfortunately, because it's relatively easy to change ISP.


Your ISP, if it's a national company, have more than just the server
(or whatever it is) that your modem connects to.  They will likely
have an internal network over which they route traffic.

The CDNs you collect files from will be hosted on multiple servers
in someone else's network.

There's also servers between the CDN servers and your ISP's network.

To get an idea of where the bottleneck is, you need to try to pin
down which CDN servers are sending you data - it may vary a lot from
programme to programme, according to how the CDN has decided to
host content.

You also need to know (or have your ISP investigate on your behalf)
what the route between the CDNs and their network is, and once
inside their network what route is used there.

At all stages, the actual servers in use and routes in use can
change from moment to moment.



But my quoted speeds are 100Mbps/40Mbps,


Quoted by whom?


What speeds do you get if you use some of the online speed tests?
(Though note that the servers sending content may actually be
inside your ISP's own network, or traffic from them may be routed
differently from normal traffic.)


What do you get if you try to download large files from other
places?


--
Jeremy Nicoll - my opinions are my own

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Re: Slow speed

2020-02-19 Thread Geoff Smith
On 19/02/2020, David Cantrell  wrote:
> On Wed, Feb 19, 2020 at 03:38:36PM +1100, Paul Thornett wrote:
>
>> Unfortunately the problem certainly doesn't lie with my ISP. I say
>> unfortunately, because it's relatively easy to change ISP. But my
>> quoted speeds are 100Mbps/40Mbps, and on some sites I get my 10Mbps
>> per second. With get_iplayer I have in the past seen speeds up to
>> perhaps 8 Mb/s, but nowadays it's far lower. Right now I'm getting 1.1
>> Mb/s, and am poised to cancel the download as soon as I get an
>> "Unexpected size" error. Which has just occurred, not 2 minutes after
>> I wrote the previous sentence.
>
> How do you know that it's not being caused by your ISP? Perhaps they're
> throttling some types or sources of traffic.
>
On a 50Mb/s line my get_iplayer downloads typically show about 48. The
files the OP is having trouble with each downloaded yesterday at
around 50.
INFO: Downloading tv: 'The Split: Series 2 - 03. Episode 3 (p0818k20)
[editorial]'
INFO: Downloaded: 1306.17 MB (00:57:57) @ 50.72 Mb/s (hvfsd1/bi) [audio+video]
As he seems to be the only person having problems I agree that it is
most likely his ISP, or internal wiring.

Geoff Smith

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Re: Slow speed

2020-02-19 Thread RS

On 19/02/2020 04:38, Paul Thornett wrote:

Unfortunately the problem certainly doesn't lie with my ISP. I say
unfortunately, because it's relatively easy to change ISP. But my
quoted speeds are 100Mbps/40Mbps, and on some sites I get my 10Mbps
per second. With get_iplayer I have in the past seen speeds up to
perhaps 8 Mb/s, but nowadays it's far lower. Right now I'm getting 1.1
Mb/s, and am poised to cancel the download as soon as I get an
"Unexpected size" error. Which has just occurred, not 2 minutes after
I wrote the previous sentence.

I am a bit confused because you refer to quoted speeds of 
100Mbps/40Mbps, but in the next breath you say on some sites you get 10Mbps.


As far as I know the only ISP offering 100Mbit/s is Virgin Media.  With 
Virgin Media's 100Mbit/s service downloading from Limelight I have 
recently been getting download speeds up to 95Mbit/s.  That is not to 
say I don't get much slower downloads as well.


If you change your default tvmode from hvfsd or dvfsd to hvfxsd you will 
halve the amount of data you need to download.  Also try each of the the 
three CDNs expressly by specifying hvfxsd1, hvfxsd2 and hvfxsd3 in turn. 
 For me hvfxsd2 (limelight) now seems fastest.


How are you connecting to your router?  Speeds over WiFi will be a lot 
slower.  You will only get the full speed with an Ethernet cable.  If 
you move to the 200Mbit/s service make sure all your cables are Cat5e or 
above and that all switches and your LAN card support Gigabit LAN.


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Re: Slow speed

2020-02-19 Thread RS

On 19/02/2020 00:21, Ralph Corderoy wrote:

Hi,

RS wrote:

Your only real remedy is to complain, complain and complain again to
your ISP, or find a better ISP.


I'd have thought it's the CDN choice that's being made rather than ISP.
For example, having the line ‘exclude-supplier bidi’ in my
~/.get_iplayer/options fixed a problem for me a few months back.
The OP needs to investigate what CDN/supplier is being used when he's
having problems.


Hi Ralph

I did also suggest using the Limelight CDN.  It seems to me more logical 
to specify what I want rather than exclude what I don't want, but they 
both have the same effect.  If BIDI (the BBC's own CDN) is the first 
choice and you exclude it, you will get the second choice which is 
usually Limelight (but check that it is).


When BIDI was introduced it often had some healthy download speeds, but 
it may be more prone to overloading that Akamai and Limelight.  Older 
programmes which are not being requested very often may have fallen out 
of caches, resulting in slow downloads, so it is worth trying all the CDNs.


Best wishes
Richard


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Re: Slow speed

2020-02-19 Thread David Cantrell
On Wed, Feb 19, 2020 at 03:38:36PM +1100, Paul Thornett wrote:

> Unfortunately the problem certainly doesn't lie with my ISP. I say
> unfortunately, because it's relatively easy to change ISP. But my
> quoted speeds are 100Mbps/40Mbps, and on some sites I get my 10Mbps
> per second. With get_iplayer I have in the past seen speeds up to
> perhaps 8 Mb/s, but nowadays it's far lower. Right now I'm getting 1.1
> Mb/s, and am poised to cancel the download as soon as I get an
> "Unexpected size" error. Which has just occurred, not 2 minutes after
> I wrote the previous sentence.

How do you know that it's not being caused by your ISP? Perhaps they're
throttling some types or sources of traffic.

-- 
David Cantrell | top google result for "internet beard fetish club"

Compromise: n: lowering my standards so you can meet them

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Re: Slow speed

2020-02-18 Thread Paul Thornett
Unfortunately the problem certainly doesn't lie with my ISP. I say
unfortunately, because it's relatively easy to change ISP. But my
quoted speeds are 100Mbps/40Mbps, and on some sites I get my 10Mbps
per second. With get_iplayer I have in the past seen speeds up to
perhaps 8 Mb/s, but nowadays it's far lower. Right now I'm getting 1.1
Mb/s, and am poised to cancel the download as soon as I get an
"Unexpected size" error. Which has just occurred, not 2 minutes after
I wrote the previous sentence.

Regards,

Paul Thornett

On Sun, 16 Feb 2020 at 00:14, Paul Thornett  wrote:
>
> It seems to me that downloads have become very slow, often not
> completing. Has anyone else noticed this phenomenon?
>
> Regards,
>
> Paul Thornett

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Re: Slow speed

2020-02-18 Thread Nick Payne
On 19/02/2020 11:21 am, Ralph Corderoy wrote:
> RS wrote:
>> Your only real remedy is to complain, complain and complain again to 
>> your ISP, or find a better ISP.
> I'd have thought it's the CDN choice that's being made rather than ISP.
> For example, having the line ‘exclude-supplier bidi’ in my
> ~/.get_iplayer/options fixed a problem for me a few months back.
> The OP needs to investigate what CDN/supplier is being used when he's
> having problems.
Ditto here. I used to have fairly frequent problems with the "Unexpected
size for file segment" error, and downloads eventually failing, but
since I added 'exclude-supplier bidi' to my options file, I have not had
those errors, and the downloads are noticeably faster.

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Re: Slow speed

2020-02-18 Thread Ralph Corderoy
Hi,

RS wrote:
> Your only real remedy is to complain, complain and complain again to 
> your ISP, or find a better ISP.

I'd have thought it's the CDN choice that's being made rather than ISP.
For example, having the line ‘exclude-supplier bidi’ in my
~/.get_iplayer/options fixed a problem for me a few months back.
The OP needs to investigate what CDN/supplier is being used when he's
having problems.

-- 
Cheers, Ralph.

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Re: Slow speed

2020-02-18 Thread RS

On 18/02/2020 05:52, Paul Thornett wrote:

And the way I have got to 87.6% is by stopping the transfer every 10%
and doing a robocopy to a separate folder.


Your only real remedy is to complain, complain and complain again to 
your ISP, or find a better ISP.  Is there anywhere near you with a 
decent 4G signal?  Unlimited 4G is becoming viable.


In my experience the best error recovery is with HVF modes, so choose 
HVF rather than DVF.  If you are having problems, avoid 50fps modes, so 
choose hvfxsd rather than hvfsd.  I am finding Limelight is now the 
fastest and most reliable CDN.  In my case I usually get Limelight for 
TV programmes with a suffix 2, but you need to check.


In summary, try --tvmode=hvfxsd2

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Re: Slow speed

2020-02-17 Thread Geoff Smith
Just downloaded episodes 2 to 6, without problems.
Mode hvfsd1.

Geoff Smith

On 18/02/2020, Paul Thornett  wrote:
> The specifics of my repeated failures is:
> I'm trying to download the 2nd series of The Split. I used
>g --pid=p0818j9r --pid-recursive
> and got the 1st 3 episodes perfectly, followed by failed attempts at
> episodes 4-6.
>
> The I used this command
>g --pid p0818kjf,p0818l1y,p0818lfz
> to get the last 3 episodes - this has failed at least 10 times. And
> typidcal speeds I see vary between 0.3 to 1.1.
> I have tried at many different times throughout a 24-hour period.
>
> Errors I see are often like the following:
> INFO: Downloading tv: 'The Split: Series 2 - 05. Episode 5 (p0818l1y)
> [original]'
> WARNING: Using existing DASH audio file:
> D:\Downloads\BBCiPlayerDownloads\The_Split_Series_2_-_05._Episode_5_p0818l1y_original.dash.m4a
> WARNING: Use --overwrite to re-download
> INFO: Downloaded: 11.72 MB (00:00:38) @ 1.27 Mb/s (dvfsd1/bi) [video]
> WARNING: Unexpected size for file segment [18]
> WARNING: Expected: 1415668  Downloaded: 736248
> WARNING: This indicates a problem with your network connection to the
> media server
> WARNING: No streams available for 'original' version (p0818l42) -
> skipping (retry)
>
> My relevant preferences are as follows:
>tvmode = dvfsd,dvfxsd
>subtitles = 1
>subsmono = 1
>
> Today (at around 2am) I have got to 87.6% of Episode 4 (0.99GB) before
> failing again. If relevant, only Episode 1 is in the cache, hence my
> use of PIDs.
>
>
> Regards,
>
> Paul Thornett
>
> On Sun, 16 Feb 2020 at 00:14, Paul Thornett  wrote:
>>
>> It seems to me that downloads have become very slow, often not
>> completing. Has anyone else noticed this phenomenon?
>>
>> Regards,
>>
>> Paul Thornett
>
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Re: Slow speed

2020-02-17 Thread Paul Thornett
And the way I have got to 87.6% is by stopping the transfer every 10%
and doing a robocopy to a separate folder.

Regards,

Paul Thornett

On Tue, 18 Feb 2020 at 16:49, Paul Thornett  wrote:
>
> The specifics of my repeated failures is:
> I'm trying to download the 2nd series of The Split. I used
>g --pid=p0818j9r --pid-recursive
> and got the 1st 3 episodes perfectly, followed by failed attempts at
> episodes 4-6.
>
> The I used this command
>g --pid p0818kjf,p0818l1y,p0818lfz
> to get the last 3 episodes - this has failed at least 10 times. And
> typidcal speeds I see vary between 0.3 to 1.1.
> I have tried at many different times throughout a 24-hour period.
>
> Errors I see are often like the following:
> INFO: Downloading tv: 'The Split: Series 2 - 05. Episode 5 (p0818l1y)
> [original]'
> WARNING: Using existing DASH audio file:
> D:\Downloads\BBCiPlayerDownloads\The_Split_Series_2_-_05._Episode_5_p0818l1y_original.dash.m4a
> WARNING: Use --overwrite to re-download
> INFO: Downloaded: 11.72 MB (00:00:38) @ 1.27 Mb/s (dvfsd1/bi) [video]
> WARNING: Unexpected size for file segment [18]
> WARNING: Expected: 1415668  Downloaded: 736248
> WARNING: This indicates a problem with your network connection to the
> media server
> WARNING: No streams available for 'original' version (p0818l42) -
> skipping (retry)
>
> My relevant preferences are as follows:
>tvmode = dvfsd,dvfxsd
>subtitles = 1
>subsmono = 1
>
> Today (at around 2am) I have got to 87.6% of Episode 4 (0.99GB) before
> failing again. If relevant, only Episode 1 is in the cache, hence my
> use of PIDs.
>
>
> Regards,
>
> Paul Thornett
>
> On Sun, 16 Feb 2020 at 00:14, Paul Thornett  wrote:
> >
> > It seems to me that downloads have become very slow, often not
> > completing. Has anyone else noticed this phenomenon?
> >
> > Regards,
> >
> > Paul Thornett

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Re: Slow speed

2020-02-17 Thread Paul Thornett
The specifics of my repeated failures is:
I'm trying to download the 2nd series of The Split. I used
   g --pid=p0818j9r --pid-recursive
and got the 1st 3 episodes perfectly, followed by failed attempts at
episodes 4-6.

The I used this command
   g --pid p0818kjf,p0818l1y,p0818lfz
to get the last 3 episodes - this has failed at least 10 times. And
typidcal speeds I see vary between 0.3 to 1.1.
I have tried at many different times throughout a 24-hour period.

Errors I see are often like the following:
INFO: Downloading tv: 'The Split: Series 2 - 05. Episode 5 (p0818l1y)
[original]'
WARNING: Using existing DASH audio file:
D:\Downloads\BBCiPlayerDownloads\The_Split_Series_2_-_05._Episode_5_p0818l1y_original.dash.m4a
WARNING: Use --overwrite to re-download
INFO: Downloaded: 11.72 MB (00:00:38) @ 1.27 Mb/s (dvfsd1/bi) [video]
WARNING: Unexpected size for file segment [18]
WARNING: Expected: 1415668  Downloaded: 736248
WARNING: This indicates a problem with your network connection to the
media server
WARNING: No streams available for 'original' version (p0818l42) -
skipping (retry)

My relevant preferences are as follows:
   tvmode = dvfsd,dvfxsd
   subtitles = 1
   subsmono = 1

Today (at around 2am) I have got to 87.6% of Episode 4 (0.99GB) before
failing again. If relevant, only Episode 1 is in the cache, hence my
use of PIDs.


Regards,

Paul Thornett

On Sun, 16 Feb 2020 at 00:14, Paul Thornett  wrote:
>
> It seems to me that downloads have become very slow, often not
> completing. Has anyone else noticed this phenomenon?
>
> Regards,
>
> Paul Thornett

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Re: Slow speed

2020-02-17 Thread Nick Payne
On 16/02/2020 10:57 pm, RS wrote:
> I should have added that --audio-only, radio and the audio part of DVF
> downloads are much slower, at a maximum of 7Mbit/s.
I find the same with the audio part of DVF downloads - the speed of the
audio download is always at less than 10% of the speed of the video
download...

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Re: Slow speed

2020-02-16 Thread RS

On 16/02/2020 11:46, I wrote:



I have recently found downloads getting faster.  Since get_iplayer v3.24 
I have gone back to HVF modes.  I used to think Akamai was fastest, but 
now Limelight seems to be faster.  hvfhd3 (Akamia) used to be faster 
than hvfxsd3, but I am now getting up to 95Mbit/s downloads on a 
100Mbit/s connection with hvfxsd2 (Limelight).


I should have added that --audio-only, radio and the audio part of DVF 
downloads are much slower, at a maximum of 7Mbit/s.



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Re: Slow speed

2020-02-16 Thread RS

On 15/02/2020 17:05, MacFH - C E Macfarlane wrote:


On 15/02/2020 13:14, Paul Thornett wrote:

It seems to me that downloads have become very slow, often not
completing. Has anyone else noticed this phenomenon?



I've not noticed it using a 4G connection.  You don't give your 
broadband connection type, but perhaps bad weather has enabled water 
ingress into your landline somewhere along its route?





I have recently found downloads getting faster.  Since get_iplayer v3.24 
I have gone back to HVF modes.  I used to think Akamai was fastest, but 
now Limelight seems to be faster.  hvfhd3 (Akamia) used to be faster 
than hvfxsd3, but I am now getting up to 95Mbit/s downloads on a 
100Mbit/s connection with hvfxsd2 (Limelight).



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Re: Slow speed

2020-02-15 Thread MacFH - C E Macfarlane
Resending as the addressing of the original seemed questionable  - 
please see below ...


On 15/02/2020 13:14, Paul Thornett wrote:

It seems to me that downloads have become very slow, often not
completing. Has anyone else noticed this phenomenon?



I've not noticed it using a 4G connection.  You don't give your 
broadband connection type, but perhaps bad weather has enabled water 
ingress into your landline somewhere along its route?




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Slow speed

2020-02-15 Thread Paul Thornett
It seems to me that downloads have become very slow, often not
completing. Has anyone else noticed this phenomenon?

Regards,

Paul Thornett

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