Re: SMTP question. Sendmail, RH 7.3

2004-01-22 Thread Bruce Dawson
On Thu, 2004-01-22 at 14:29, Jason wrote:
 I have a client in MN who uses qwest as his isp. I host his site and email
 and until yesterday at 3 pm he was able to send and receive just fine. His
 POP address is domain.com and his smtp address was something.qwest.net. In
 his calls to qwest he is getting the usual runaround you can't just use our
 smtp server, you have to have a qwest email account and send/receive from
 that account. What has changed? is there anything I can do aside from open
 my server up to relay for every qwest customer in MN? Please help quick!
 Sorry if this is OT, running RH 7 with sendmail. Please forgive any
 misterminology.

I'm not sure what QWEST's set up is, but it sounds bug-ridden -
especially if they want him to upgrade his Outlook client. However, if
you have him point his SMTP server to your server, and put his IP
address in your /etc/mail/access file with RELAY, then he should be able
to use your SMTP server. (Don't forget to run 'make').

Also, if your /etc/mail/sendmail.mc file has FEATURE(`genericstable') in
it, then you can probably masquerade his outgoing mail as his domain.
You'll have to read the genericstable entry in
/usr/share/doc/sendmail/README.cf for more details - let me know if you
have any questions.

--Bruce


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RE: SMTP question. Sendmail, RH 7.3

2004-01-22 Thread Travis Roy

 I have a client in MN who uses qwest as his isp. I host his site and email
 and until yesterday at 3 pm he was able to send and receive just fine. His
 POP address is domain.com and his smtp address was something.qwest.net. In
 his calls to qwest he is getting the usual runaround you can't
 just use our
 smtp server, you have to have a qwest email account and send/receive from
 that account. What has changed? is there anything I can do aside
 from open
 my server up to relay for every qwest customer in MN? Please help quick!
 Sorry if this is OT, running RH 7 with sendmail. Please forgive any
 misterminology.

There's a couple things you can do. First is he can get a quest email
account and only use it to send. Probably just needs SMTP Auth.

You can set up Pop-Auth or pop before smtp on your sever. That is they check
their email via pop (or imap) and then it allows his IP address for the next
15mins to send mail via your smtp server (I used to do this myself)

The best way is probably to set up SMTP auth on your server, with SSL if
possible. That way they have to pass you a user name a password to send mail
(this is what I currently do)


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Re: SMTP question. Sendmail, RH 7.3

2004-01-22 Thread Larry Cook
Hi Jason,

I'd like to ask some questions to clarify the situation and make it easier for 
the experts on this list to help you.  My knowledge is limited to getting my 
RH 8 sendmail configured to send email via my local ISP's SMTP server.  It 
seems there is more and more checking being added to SMTP configurations.

I have a client in MN who uses qwest as his isp. I host his site and email
and until yesterday at 3 pm he was able to send and receive just fine.
Can he still get email, but just not send it?  Does his email client get an 
error?  Does sendmail log any errors?

In
his calls to qwest he is getting the usual runaround you can't just use our
smtp server, you have to have a qwest email account and send/receive from
that account.
If they are his ISP, I would think he has at least one email account.  That 
should qualify him to use their SMTP server, even if he doesn't use their POP 
server.  Although he should still check his qwest POP account so he knows 
about any maintenance downtime or system changes.  Who knows, maybe they 
emailed him about changes to their SMTP servers! ;-)

What has changed?
Good questions.  Has anything changed on your client's system?  Maybe qwest 
has tighted up the checking done by their SMTP server.  I guess you first need 
to determine if the client's machine is connecting to the qwest SMTP server, 
and if it's accepting his email or giving an error.  All of this should be in 
the sendmail log file on his system.

Sorry if this is OT, running RH 7 with sendmail.
Hopefully you meant the customer is running RH 7.  Is that correct?

Larry
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