Re: [GNU-linux-libre] How do you handle references to non-free software in public forums?

2011-07-13 Thread Karl Goetz
On Tue, 12 Jul 2011 08:53:29 +0200
Koko Koala kokotheko...@gmail.com wrote:

 2011/7/9 Karl Goetz k...@kgoetz.id.au
 
  On Thu, 7 Jul 2011 18:43:33 +0200
  Koko Koala kokotheko...@gmail.com wrote:
 
   2011/7/6 Henry Jensen hjen...@gmx.de

All right, but in case of many new users or a high-traffic
forum a small team wouldn't be able to discourage every
reference to non-free software because of their limited
resources.
   
   
   What we did on another forum was having a pre-made text
   explaining the purpose of the forum that we posted on every topic
   of persons that didn't understand it. We can adapt it for free
   software : something like making a wiki page (or even a full
   wiki) about all the
 
  Perhaps a resources page on libreplanet for such things, we could
  put a template community guidelines there too.
 
   free alternatives to proprietary software, a list of working
   hardware with linux-libre and only post this link (with a little
   comment) on the concerned post. I know that some sites already
   exist about this, maybe centralizing it would be a good idea
 
  centralising the references maybe, but i doubt we can pull all that
  information into one place - it just never seems to work out that
  way.
 
 
 Maybe through a wiki, or a simple page that lists all useful links

I doubt its workable, but i've been proved wrong before - good luck if
you decide to create said page :)
kk

-- 
Karl Goetz, (Kamping_Kaiser / VK5FOSS)
Debian contributor / gNewSense Maintainer
http://www.kgoetz.id.au
No, I won't join your social networking group


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Re: [GNU-linux-libre] How do you handle references to non-free software in public forums?

2011-07-12 Thread Koko Koala
2011/7/9 Karl Goetz k...@kgoetz.id.au

 On Thu, 7 Jul 2011 18:43:33 +0200
 Koko Koala kokotheko...@gmail.com wrote:

  2011/7/6 Henry Jensen hjen...@gmx.de
 
   Hello,
  
   If it occurs at the forum of a FSDG compliant distro that now and
   then non-free software is mentioned, how do you handle this?
  
 
  Here at BLAG, we have a non-free forum. But noone uses it (in fact,
  the forum is not that much used), and I doubt of its usefulness

 I'm surprised its not considered an endorsement of proprietary software.


Well, I don't agree with this forum either, but we didn't think about the
website yet. And it might be a solution.


   All right, but in case of many new users or a high-traffic forum a
   small team wouldn't be able to discourage every reference to
   non-free software because of their limited resources.
  
  
  What we did on another forum was having a pre-made text explaining
  the purpose of the forum that we posted on every topic of persons
  that didn't understand it. We can adapt it for free software :
  something like making a wiki page (or even a full wiki) about all the

 Perhaps a resources page on libreplanet for such things, we could put a
 template community guidelines there too.

  free alternatives to proprietary software, a list of working hardware
  with linux-libre and only post this link (with a little comment) on
  the concerned post. I know that some sites already exist about this,
  maybe centralizing it would be a good idea

 centralising the references maybe, but i doubt we can pull all that
 information into one place - it just never seems to work out that way.


Maybe through a wiki, or a simple page that lists all useful links


 thanks,
 kk

 --
 Karl Goetz, (Kamping_Kaiser / VK5FOSS)
 Debian contributor / gNewSense Maintainer
 http://www.kgoetz.id.au
 No, I won't join your social networking group



Re: [GNU-linux-libre] How do you handle references to non-free software in public forums?

2011-07-08 Thread Brett Smith
On 07/07/2011 12:43 PM, Koko Koala wrote:
 If it occurs at the forum of a FSDG compliant distro that now and then
 non-free software is mentioned, how do you handle this?
 
 Here at BLAG, we have a non-free forum. But noone uses it (in fact, the
 forum is not that much used), and I doubt of its usefulness

Hmm.  While I appreciate that the goal here is to cordon off discussions
about nonfree software out of the main forums, I'm worried that this
might give people the wrong idea that BLAG legitimizes nonfree software.
 I'm not sure this is the direction that I'd like to see us going.

I agree with many of the other sentiments here that going so far as to
delete every post that mentions nonfree software is going unnecessarily
far.  I think individualized responses like we've been discussing are a
good way to handle the issue generally.

-- 
Brett Smith
License Compliance Engineer, Free Software Foundation

Support the FSF by becoming an Associate Member: http://fsf.org/jf



Re: [GNU-linux-libre] How do you handle references to non-free software in public forums?

2011-07-07 Thread Henry Jensen
Hello Sam,

On Wed, 06 Jul 2011 20:51:50 +0200
Sam Geeraerts sam...@elmundolibre.be wrote:

  Non-free software should be discouraged if someone brings them up.
  All right, but in case of many new users or a high-traffic forum a
  small team wouldn't be able to discourage every reference to non-free
  software because of their limited resources.
 
 In case of many new users I would first of all get suspicious. It means 
 you either excel at marketing (in which case you're welcome to do the 
 same trick for gNewSense ;) ) or you suck at it and nobody knows that 
 the distro is supposed to be fully free.

Well, I don't know if I am good at marketing or if I suck. I get
constantly new users, some are blaming me for using linux-libre because
their hardware won't work. Some are requesting that I use the vanilla
kernel. I regularly respond to such posts, pointing them to h-node.com
and try to explain why it is important to use free and avoid non-free
software. Some people understand this, but some are not. Well, I heard
rumors that there might be a external NON-FSDG repo or even a NON-FSDG
fork in the planning. If it will happen I have no means or the will to
stop it. It is free software, after all.

But: I regularly read the suggestion use non-free at Debian help forums.
How can I respond to the same suggestion from arbitrary users posting at
the forum?

 Or not, and then your community implodes and all your 
 worries are over. :)

Let's hope not ...




Re: [GNU-linux-libre] How do you handle references to non-free software in public forums?

2011-07-07 Thread Sam Geeraerts

Henry Jensen wrote:

Well, I don't know if I am good at marketing or if I suck. I get
constantly new users, some are blaming me for using linux-libre because
their hardware won't work. Some are requesting that I use the vanilla
kernel. I regularly respond to such posts, pointing them to h-node.com
and try to explain why it is important to use free and avoid non-free
software. Some people understand this, but some are not.


You tried to help them. If they don't like it, ignore them and spend 
your time on people who do.



Well, I heard
rumors that there might be a external NON-FSDG repo or even a NON-FSDG
fork in the planning. If it will happen I have no means or the will to
stop it. It is free software, after all.


Indeed.


But: I regularly read the suggestion use non-free at Debian help forums.
How can I respond to the same suggestion from arbitrary users posting at
the forum?


I don't know the vibe there, but I assume that keeping on explaining the 
importance of software freedom and helping people with free software 
won't get you banned. Remain friendly and calm, even if some people may 
not like what you're doing and want you to stop doing it. Avoid 
religious flamewars.




Re: [GNU-linux-libre] How do you handle references to non-free software in public forums?

2011-07-07 Thread Karl Goetz
On Thu, 7 Jul 2011 20:23:50 +0200
Henry Jensen hjen...@gmx.de wrote:

 Hello Sam,
 
 On Wed, 06 Jul 2011 20:51:50 +0200
 Sam Geeraerts sam...@elmundolibre.be wrote:
 
   Non-free software should be discouraged if someone brings them
   up. All right, but in case of many new users or a high-traffic
   forum a small team wouldn't be able to discourage every reference
   to non-free software because of their limited resources.
  
  In case of many new users I would first of all get suspicious. It
  means you either excel at marketing (in which case you're welcome
  to do the same trick for gNewSense ;) ) or you suck at it and
  nobody knows that the distro is supposed to be fully free.

 But: I regularly read the suggestion use non-free at Debian help
 forums. How can I respond to the same suggestion from arbitrary users
 posting at the forum?

If they want the GCC man pages 'use non-free' is perfectly valid advice
on a debian system ...

thanks,
kk

-- 
Karl Goetz, (Kamping_Kaiser / VK5FOSS)
Debian contributor / gNewSense Maintainer
http://www.kgoetz.id.au
No, I won't join your social networking group


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[GNU-linux-libre] How do you handle references to non-free software in public forums?

2011-07-06 Thread Henry Jensen
Hello,

If it occurs at the forum of a FSDG compliant distro that now and then
non-free software is mentioned, how do you handle this?

The question came to my mind because of
http://libreplanet.org/wiki/Free_System_Distribution_Checklist#Only_Suggests_Free_Software

Deleting the posts would be censorship and I think this would be not
good.

Non-free software should be discouraged if someone brings them up.
All right, but in case of many new users or a high-traffic forum a
small team wouldn't be able to discourage every reference to non-free
software because of their limited resources.

What about references of NON-FSDG software? Let's say if someone would
post instructions how to install a Linux kernel with included blobs or
any other software mentioned on
http://libreplanet.org/wiki/List_of_software_that_does_not_respect_the_Free_System_Distribution_Guidelines?

I can imagine that there is a situation where such posts are overseen by a 
small team.

Henry






Re: [GNU-linux-libre] How do you handle references to non-free software in public forums?

2011-07-06 Thread Sam Geeraerts

Henry Jensen wrote:

Hello,

If it occurs at the forum of a FSDG compliant distro that now and then
non-free software is mentioned, how do you handle this?


I think general forum good practices apply:
- Make sure you have clear rules about what is allowed, not just with 
regards to software freedom but also about the use of the forum in general.
- Make sure it's clear what consequences can be expected when someone 
crosses the line (which doesn't mean you have to be zero-tolerant about 
it, honey works better than vinegar).
- Be on the look-out for potential moderators to whom you could trust 
some responsibility and don't be afraid to give them that.



The question came to my mind because of
http://libreplanet.org/wiki/Free_System_Distribution_Checklist#Only_Suggests_Free_Software

Deleting the posts would be censorship and I think this would be not
good.


I agree, unless it's deliberate trolling about non-free software.


Non-free software should be discouraged if someone brings them up.
All right, but in case of many new users or a high-traffic forum a
small team wouldn't be able to discourage every reference to non-free
software because of their limited resources.


In case of many new users I would first of all get suspicious. It means 
you either excel at marketing (in which case you're welcome to do the 
same trick for gNewSense ;) ) or you suck at it and nobody knows that 
the distro is supposed to be fully free.


Eitherway, the problem probably solves itself over time. In the latter 
case the users go away again once they realize the nature of the distro. 
In the former case you hopefully also get more moderators to keep things 
under control. Or not, and then your community implodes and all your 
worries are over. :)


Discouraging doesn't always have to be a whole essay about the 
importance of software freedom. You can usually assume forum members 
have some understanding of the concept and then a short (standard) 
explanation is enough. But a link to the forum rules or one of the 
philosophy articles on gnu.org is often sufficient, I imagine.



What about references of NON-FSDG software? Let's say if someone would
post instructions how to install a Linux kernel with included blobs or
any other software mentioned on
http://libreplanet.org/wiki/List_of_software_that_does_not_respect_the_Free_System_Distribution_Guidelines?

I can imagine that there is a situation where such posts are overseen by a 
small team.


As long as there's not a structural problem of condoning such 
references, it's fine, IMO. I think the mistakes are ok part of the 
Commitment to Correct Mistakes section of the guidelines applies here.