Re: [GNC-dev] A non-techie in need of help
On Tue, 30 Jul 2019 23:23:15 -0400 "Ellen S. Dunlap" wrote: > I'm a long-time satisfied Gnucash user, but have hit a technical snag > that is far beyond my ability to understand or remediate. Please join the gnucash-user list because that is the appropriate list for your query. Liz Moderator ___ gnucash-devel mailing list gnucash-devel@gnucash.org https://lists.gnucash.org/mailman/listinfo/gnucash-devel
Re: [GNC-dev] A non-techie in need of help
Hi Ellen, I wonder if you are encountering the same issue I had when updating Win 10 Pro from version 1809 to 1903. My old Lenovo laptop circa 2010 was originally running Win 7 Enterprise which I updated to Win 10 Pro when Microsoft were offering the free upgrade to Win 10. Not long ago I had a message under updates to the affect that my pc wasn't quite ready for 1903 , then a bit later got some interim updates which must have readied it as shortly after that I got the actual 1903 updates. After the update to 1903 and subsequent reboot all seemed ok except that Dropbox, OneDrive and Google Drive or Backup and Sync suddenly couldn't find their local folders under C:\Users\David. Looking under C:\Users I found that the update seemed to have duplicated my User Name and I now also had a C:\Users\David.000 user folder in addition to the original C:\Users\David folder. There were a few files remaining in the C:\Users\David folder but the bulk of them had been moved over to under the newly created C:\Users\David.000 folder and also the registry seemed to have been updated in many cases (perhaps all ?) to point to C:\Users\David.000. I suggest you take a look in C:\Users to see if the update to version 1903 has done the same thing to your C:\Users folder as it did to me. If so check the Desktop folder - it's in your user folder, in my case it's in C:\Users\David\Desktop but it got moved/renamed to C:\Users\David.000\Desktop as part of the update. If you find it there, as David Cousens mentioned in his reply you can just start GnuCash and use File >> Open in GnuCash to navigate to the file and open it. Failing that if you have a backup in the cloud you may have to copy your backup file down to your desktop. Hope this helps, Regards David H. On Wed, 31 Jul 2019 at 13:23, Ellen S. Dunlap wrote: > I'm a long-time satisfied Gnucash user, but have hit a technical snag that > is far beyond my ability to understand or remediate. > > I am using Gnucash 3.5+ (2019-03-30) and recently upgraded my Win10Pro to > version 1903. After the upgrade, when I open Gnucash I get a popup telling > me my current Gnucash file "could not be found. The file is in the history > list; do you want to remove it? Yes/No." I've tried yes and no, but seem > to be getting nowhere. > > I keep my Gnucash files on my desktop (and also backup to the cloud), and > when I open the desktop folder I see that the most recent Gnucash > transactions aren't there with the earlier sessions. > > Can some nice person on this list walk me (gently) through the proper fix? > Thanks. > > Grandma Ellen > ___ > gnucash-devel mailing list > gnucash-devel@gnucash.org > https://lists.gnucash.org/mailman/listinfo/gnucash-devel > ___ gnucash-devel mailing list gnucash-devel@gnucash.org https://lists.gnucash.org/mailman/listinfo/gnucash-devel
Re: [GNC-dev] A non-techie in need of help
Ellen, The cure for this is usually to use File->Open from the menu, navigate to where your data file is located, i.e. your Desktop,and open the file from the dialog. If you then save it once GnuCash is open.Hopefully Gnucash then will remember the location next time it is opened. The other way is to navigate to the data file in the File Explorer, right click and the use the Open with option to select GnuCash to open it. Once you have opened it either of these ways GnuCash should remember the correct location. If not it is something more specific then come back to the list. David Cousens On Tue, 2019-07-30 at 23:23 -0400, Ellen S. Dunlap wrote: > I'm a long-time satisfied Gnucash user, but have hit a technical snag that > is far beyond my ability to understand or remediate. > > I am using Gnucash 3.5+ (2019-03-30) and recently upgraded my Win10Pro to > version 1903. After the upgrade, when I open Gnucash I get a popup telling > me my current Gnucash file "could not be found. The file is in the history > list; do you want to remove it? Yes/No." I've tried yes and no, but seem > to be getting nowhere. > > I keep my Gnucash files on my desktop (and also backup to the cloud), and > when I open the desktop folder I see that the most recent Gnucash > transactions aren't there with the earlier sessions. > > Can some nice person on this list walk me (gently) through the proper fix? > Thanks. > > Grandma Ellen > ___ > gnucash-devel mailing list > gnucash-devel@gnucash.org > https://lists.gnucash.org/mailman/listinfo/gnucash-devel -- Dr David R Cousens B.Sc, M.Prof. Acc., Ph.D., G.C.Ed ___ gnucash-devel mailing list gnucash-devel@gnucash.org https://lists.gnucash.org/mailman/listinfo/gnucash-devel
Re: [GNC-dev] A non-techie in need of help
Hello Am 31.07.19 um 05:23 schrieb Ellen S. Dunlap: > > I keep my Gnucash files on my desktop (and also backup to the cloud), You have your accounting data on a foreign computer from other peoples? Kind regards -- Mechtilde Stehmann ## Apache OpenOffice ## Freie Office Suite für Linux, MacOSX, Windows ## Debian Developer ## PGP encryption welcome ## F0E3 7F3D C87A 4998 2899 39E7 F287 7BBA 141A AD7F signature.asc Description: OpenPGP digital signature ___ gnucash-devel mailing list gnucash-devel@gnucash.org https://lists.gnucash.org/mailman/listinfo/gnucash-devel
[GNC-dev] A non-techie in need of help
I'm a long-time satisfied Gnucash user, but have hit a technical snag that is far beyond my ability to understand or remediate. I am using Gnucash 3.5+ (2019-03-30) and recently upgraded my Win10Pro to version 1903. After the upgrade, when I open Gnucash I get a popup telling me my current Gnucash file "could not be found. The file is in the history list; do you want to remove it? Yes/No." I've tried yes and no, but seem to be getting nowhere. I keep my Gnucash files on my desktop (and also backup to the cloud), and when I open the desktop folder I see that the most recent Gnucash transactions aren't there with the earlier sessions. Can some nice person on this list walk me (gently) through the proper fix? Thanks. Grandma Ellen ___ gnucash-devel mailing list gnucash-devel@gnucash.org https://lists.gnucash.org/mailman/listinfo/gnucash-devel