Re: Disputing a donation to the gnucash project?
On 09/15/2010 06:06 PM, Derek Atkins wrote: Michael, I received an email from your donation, and then received a message from paypal that you are disputing your donation. What's up with that? I'm sorry for bringing this up publically, but frankly in the years we've been accepting donations you are the first to dispute it! -derek Derek, The paypal receipt I received states that my donation payment went to IHTFP Consulting, Inc. Intrigued, I went to IHTFP's website, and there's no mention of gnucash there. I only learned that IHTFP is *your* consulting group. Not at all what I expected. My previous gnucash donation paypal payments list give-to-proj...@sourceforge.net as the "seller", with "gnucash" in the description. I disputed the transaction because I thought it was being misdirected to something other than a gnucash donation. Seems like a reasonable move to make given the above. Also, the paypal dispute email that was sent to you lists the following comment: "I was attempting to donate $20.00 to gnucash at sourceforge.net, and instead the donation was sent to IHTFP Consulting, Inc., the *wrong* recipient. I would like my donation refunded, so that I can apply it to the intended recipient. Thanks." You could have simply responded to the dispute and clarified that the donation was in fact going to the right place and saved gnucash-devel this exchange. Although that would have meant you would have missed the chance to publicly humiliate me. Mike ___ gnucash-devel mailing list gnucash-devel@gnucash.org https://lists.gnucash.org/mailman/listinfo/gnucash-devel
Re: Disputing a donation to the gnucash project?
Hi, "Michael W. Carney" writes: [snip] > You could have simply responded to the dispute and clarified that the > donation was in fact going to the right place and saved gnucash-devel > this exchange. Although that would have meant you would have missed > the chance to publicly humiliate me. I'm sorry for bringing this up publically. As I said this is the first PayPal dispute ever (after a few years of the tip jar being up), so I was both surprised at it and unsure how to deal. The message I got from paypal was pretty long (it's a 2-3 page email) and your message was hidden in there. Not your fault, but definitely confusing for someone who gets dozens of paypal phishing attempts a day but many fewer actual paypal notices. I've responded within paypal; we can keep further communications about the transaction there. To keep this confusion from happening in the future, I propose that we put something on the website to let people know what to expect with their donation. Do you have any wording that you would recommend (what would have helped you)? Also, where would you propose that we add this additional verbiage (what pages did you look at prior to donating)? Thanks!! > Mike -derek -- Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory Member, MIT Student Information Processing Board (SIPB) URL: http://web.mit.edu/warlord/PP-ASEL-IA N1NWH warl...@mit.eduPGP key available ___ gnucash-devel mailing list gnucash-devel@gnucash.org https://lists.gnucash.org/mailman/listinfo/gnucash-devel
Disputing a donation to the gnucash project?
Michael, I received an email from your donation, and then received a message from paypal that you are disputing your donation. What's up with that? I'm sorry for bringing this up publically, but frankly in the years we've been accepting donations you are the first to dispute it! -derek -- Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory Member, MIT Student Information Processing Board (SIPB) URL: http://web.mit.edu/warlord/PP-ASEL-IA N1NWH warl...@mit.eduPGP key available ___ gnucash-devel mailing list gnucash-devel@gnucash.org https://lists.gnucash.org/mailman/listinfo/gnucash-devel
