Hi Jim
Answers to your questions
Q: what exactly do you see that is not working for you? What do you see
that makes you say, "[GnuCash] looks for the attached document in the
windows document folder"?
Ans: Error box pops up with following message
GnuCash could not find the linked document.:
C:\Users\jscmu\Documents\Globird Gas 220728.pdf
See attached screenshot
Q: When you open your GnuCash accounts book, and find a transaction with
an attached document, what GnuCash operations do you do, in order to
open or find that document?
Ans: I go to a register for the account from where the payment was made and
beneath
the column headed "R" (for reconcile) click on the icon that signifies the
document is present.
Also included in attached screenshot
Q: In that transaction, what does GnuCash display as the location of the
document? (This is important, because the exact spelling will show us if
the document path is relative or absolute.)
Ans: C:\Users\jscmu\Documents\-document name-
Q: What specifically did you try in GnuCash to point to the correct
location of the documents? What do you mean by "editing the preferences"?
Ans: In top menu bar selected
edit/preferencesthen selected General from left hand options panel
In that screen I then selected "Linked files" from the options displayed to
the right
I used the dropdown arrow in this option and navigated to the folder where
copies of
my invoices reside. See attached screenshot "Linked files".
Q: What did the preferences say before you made this change?
Ans: Good question. Not exactly sure what it said before I changed it. But
when I
now click the "Clear" button (to the right of the dropdown arrow) I see a
message
as per screenshot "Change linked Docs".
Q: What do the preferences say now?
Ans: As per "linked files" screenshot
"Path Head for linked files Relative Path" with option "GNU Invoices" (the
name of my
invoices folder)
Q: What version of GnuCash are you using?
Ans: I am using ver 4.11 Build ID: 4.11 (2022-06-25)
Thanks for taking the time to look at this
Geoff
On Sat, Sep 3, 2022 at 6:46 AM Jim DeLaHunt wrote:
> Geoff:
>
> On 2022-09-01 20:04, Geoff Storer wrote:
> > Ok, thanks.
> >
> > This is my first post!!
> >
> > On Fri, Sep 2, 2022 at 8:16 AM Jim DeLaHunt
> wrote:
> >
> >> Geoff:
> >>
> >> One tenet of GnuCash-user email list etiquette is to cc the gnucash-user
> >> email list on all replies. We want this discussion to take place on the
> >> list.
> >>
> >> Thus I am replying to you, and cc'ing the list, so that the thread stays
> >> on the list. I will reply to this message from the email that reaches
> me
> >> via the list.
> >> —Jim DeLaHunt
>
> Thank you for replying to the list. I will carry on the conversation via
> a reply to the list.
>
> Back in your initial message, you said,
>
> >> ...My problem now is that [GnuCash] looks for the attached document in
> >> the windows document folder on the C Drive. ...
>
> Let's dig into that a little bit.
>
> Q: what exactly do you see that is not working for you? What do you see
> that makes you say, "[GnuCash] looks for the attached document in the
> windows document folder"?
>
> Q: When you open your GnuCash accounts book, and find a transaction with
> an attached document, what GnuCash operations do you do, in order to
> open or find that document?
>
> Q: In that transaction, what does GnuCash display as the location of the
> document? (This is important, because the exact spelling will show us if
> the document path is relative or absolute.)
>
>
> >> I have tried editing the preferences in [GnuCash] to point to the
> correct location of the
> >> documents on the alternate partition but this doesn't automatically
> link to the
> >> document.
> >>
> >> ...I did try a feature as per the attached screenshot [of the Change
> Linked Document path head dialogue] without any success.
>
> Q: What specifically did you try in GnuCash to point to the correct
> location of the documents? What do you mean by "editing the preferences"?
>
> Q: What did the preferences say before you made this change?
>
> Q: What do the preferences say now?
>
> And, because I forgot the first time:
>
> Q: What version of GnuCash are you using? (I suspect it is not 4.9,
> because I have 4.9 and I do not see a UI like you posted in the
> screenshot of your earlier message.)
>
>
> >> On 2022-09-01 03:57, Geoff Storer wrote:
> >>
> >> Hi Jim
> >>
> >> Thanks for coming back to me. Sorry I hav