Re: [GNC] Difficulty with online price retrieval (John Ralls)

2020-07-21 Thread Samantha Payn
   Thank you for your response, John, and I am sorry for the long delay
   but I have had an avalanche of work to do.

   My problem is that when I go to post an invoice the "fetch rate" button
   is greyed out so I cannot use the online currency rate retrieval that I
   used to be able to before I upgraded my hardware.

   After installing the current version of gnucash on my new PC, I clicked
   on "Install Online Price Retrieval" from the Gnucash list in my start
   menu and I have entered the Alfa Vantage API key in my gnucash
   preferences.

   I have checked for the presence of the perl software using the
   Troubleshooting method you directed me to and received the response
   that I should install the Finance::Quote. The only way I have done this
   in the past is by clicking on "Install Online Price Retrieval" from the
   Gnucash list in my start menu and this is what I have done several
   times now. So I have done this again and after a run of code in the cmd
   window the final lines are:

   "C:\Strawberry\perl\bin\perl.exe" -MExtUtils::Command -e cp - -
   examples/dm_zdump blib\script\dm_zdump pl2bat.bat blib\script\dm_dump
   SBECK/Date-Manip-6.82.tar.gz
   C:\STRAWB~1\c\bin\gmake.exe - -OK

   When I look in the Windows list of apps installed it says I have
   installed Strawberry Perl on 3rd July (when I first tried installing it
   on my new PC).

   I am running the latest version of Gnucash and I find that in the help
   window it says

   "Version: 4.0
   Build ID: 4.0+(2020-06-27)
   Finance::Quote: -"

   Please let me know what other information you need in order to be able
   to help me. I am stepping way out of my comfort zone when I enter the
   cmd window but willing to give it a go.

   Best regards

   Samantha

   On 16 July 2020 18:14 John Ralls < [1]jra...@ceridwen.us> wrote:

   Samantha,

   Have you tried price retrieval from the command line as explained in
   [2]https://wiki.gnucash.org/wiki/Online_Quotes#Trouble_Shooting? Does
   that work?

   You haven't actually told us exactly what doesn't work. Please
   elaborate.

   Note that trading accounts has nothing to do with it, nor do previously
   created prices. Note that while rates used for transactions are
   recorded in the pricedb to ensure that there's an entry to make reports
   work properly, each foreign currency split has its own exchange rate,
   the ratio between the amount in the foreign currency and the value in
   the home currency, so the only thing you'd affect by clearing the
   pricedb is reports on past dates, especially time series reports.

   You may also enter prices manually as a temporary measure until you get
   online quotes working properly.

   Regards,

   John Ralls

   On Jul 16, 2020, at 5:08 AM, Samantha Payn <
   [3]saman...@boorertranslations.com> wrote:

   Thanks for your comments John and Eric.

   I have again reviewed the gnucash help documentation and cannot see

   where I am going wrong. In addition to having installed Online Price

   Retrieval and entered my API key, I have now also double checked that

   the "use trading accounts" option is checked which it is.

   In the price database window the currencies I use are listed. There is

   an option to delete all previous prices but I presume I don't want to

   do that as they record the currency exchange rates used for each of my

   past transactions.

   I am beginning to think I must take a backward step and use manual

   price entry ... where am I going wrong, when I used to be able to use

   the automatic option and all seems to be set up as before?

   All help gratefully received.

References

   1. mailto:jra...@ceridwen.us
   2. https://wiki.gnucash.org/wiki/Online_Quotes#Trouble_Shooting
   3. mailto:saman...@boorertranslations.com
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Re: [GNC] Difficulty with online price retrieval (John Ralls)

2020-07-16 Thread John Ralls
Samantha,

Have you tried price retrieval from the command line as explained in 
https://wiki.gnucash.org/wiki/Online_Quotes#Trouble_Shooting? Does that work?

You haven't actually told us exactly what doesn't work. Please elaborate.

Note that trading accounts has nothing to do with it, nor do previously created 
prices. Note that while rates used for transactions are recorded in the pricedb 
to ensure that there's an entry to make reports work properly, each foreign 
currency split has its own exchange rate, the ratio between the amount in the 
foreign currency and the value in the home currency, so the only thing you'd 
affect by clearing the pricedb is reports on past dates, especially time series 
reports.

You may also enter prices manually as a temporary measure until you get online 
quotes working properly.

Regards,
John Ralls



> On Jul 16, 2020, at 5:08 AM, Samantha Payn  
> wrote:
> 
>   Thanks for your comments John and Eric.
> 
>   I have again reviewed the gnucash help documentation and cannot see
>   where I am going wrong. In addition to having installed Online Price
>   Retrieval and entered my API key, I have now also double checked that
>   the "use trading accounts" option is checked which it is.
> 
>   In the price database window the currencies I use are listed. There is
>   an option to delete all previous prices but I presume I don't want to
>   do that as they record the currency exchange rates used for each of my
>   past transactions.
> 
>   I am beginning to think I must take a backward step and use manual
>   price entry ... where am I going wrong, when I used to be able to use
>   the automatic option and all seems to be set up as before?
> 
>   All help gratefully received.
> 

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[GNC] Difficulty with online price retrieval (John Ralls)

2020-07-16 Thread Samantha Payn
   Thanks for your comments John and Eric.

   I have again reviewed the gnucash help documentation and cannot see
   where I am going wrong. In addition to having installed Online Price
   Retrieval and entered my API key, I have now also double checked that
   the "use trading accounts" option is checked which it is.

   In the price database window the currencies I use are listed. There is
   an option to delete all previous prices but I presume I don't want to
   do that as they record the currency exchange rates used for each of my
   past transactions.

   I am beginning to think I must take a backward step and use manual
   price entry ... where am I going wrong, when I used to be able to use
   the automatic option and all seems to be set up as before?

   All help gratefully received.

   --
   Samantha Payn

   On 16 July 2020 11:38 [1]gnucash-user-requ...@gnucash.org wrote:

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   Today's Topics:

   1. Difficulty with online price retrieval (Samantha Payn)

   2. Re: Reconcile also opens Interest Payment box? (Jean Laroche)

   3. Re: Difficulty with online price retrieval (Eric Coates)

   4. GnuCash 4.0 printing on MacOS (Flyeta)

   5. Re: Difficulty with online price retrieval (John Ralls)

   6. Re: GnuCash 4.0 printing on MacOS (John Ralls)

   7. Get Online Quotes (Ruaraidh Sackville Hamilton)

   8. gnucash cannot see printer (Gio Bacareza)

   --

   Message: 1

   Date: Wed, 15 Jul 2020 17:24:49 +0100 (BST)

   From: Samantha Payn < [6]saman...@boorertranslations.com>

   To: " [7]gnucash-user@gnucash.org" < [8]gnucash-user@gnucash.org>

   Subject: [GNC] Difficulty with online price retrieval

   Message-ID: < [9]1218599278.968.1594830289...@privateemail.com>

   Content-Type: text/plain; charset="UTF-8"

   I did post this question before but am still having the same problem.

   I have successfully used Gnucash for a couple of years for

   multicurrency invoice processing using the Strawberry perl plug in (by

   clicking on Install online price retrieval in the Gnucash section of

   the start menu) and an #Alpha Vantage access key. I use Windows 10.

   Recently I had to upgrade my hardware and since installing gnucash on

   the new machine I've not been able to make the price retrieval work.

   I have tried installing gnucash, adding the API key, and then adding

   Strawberry perl; and I have tried uninstalling everything and then

   installing gnucash, adding Strawberry perl and then adding the API key.

   No joy.

   Where am I going wrong?

   All help gratefully received.

   Thanks.

   --

   Message: 2

   Date: Wed, 15 Jul 2020 09:39:43 -0700

   From: Jean Laroche < [10]rip...@gmail.com>

   To: [11]gnucash-user@gnucash.org

   Subject: Re: [GNC] Reconcile also opens Interest Payment box?

   Message-ID: < [12]40aabd76-e146-8fab-b54a-56beeb731...@gmail.com>

   Content-Type: text/plain; charset=utf-8; format=flowed

   I'd like a preference somewhere to activate/inactivate the Interest
   Payment

   pop-up appearing automatically on an account by account basis. I'd like
   the

   "Enter Interest Payment ..." button to remain as I have used it a
   couple of

   times, but that when it has been used it won't then mean it appears

   automatically the next time, which would remove the need for the "No

   Automatic Interest Payment" button.

   Just my two penny worth.

   Alan A Holmes

   BTW, that's exactly what the current Pull Request implements: per

   account option, and the option isn't set silently if you decide to
   click

   "enter interest payment".

   [13]https://github.com/Gnucash/gnucash/pull/753

   I think it's a reasonable compromise that keeps the feature around, but

   much better behaved.

   --

   Message: 3

   Date: Wed, 15 Jul 2020 17:44:33 +0100

   From: Eric Coates < [14]twistedw...@talktalk.net>

   To: [15]gnucash-user@gnucash.org

   Subject: Re: [GNC] Difficulty with online price retrieval

   Message-ID: < [16]a9519fec-f78e-9ca9-83e0-4277468c6...@talktalk.net>

   Content-Type: text/plain; charset=utf-8; format=flowed

   A few days ago it was reported that AlphaVantage was no longer serving

   price information (something to do with them not having the appropriate

   licences apparently). The general advice seems to be use Yahoo as JSON?

   which works fine for me perhaps it would for you.