Re: [GNC] Big problem GC 4.6 wiping history list? Mac OS Big Sur

2021-07-03 Thread David H
Same here no problems on both Macs running Big Sur.  No point in referring
us to your screenshot - remember as per John Ralls' reply it never made it
to the mailing list - in-line images don't work, you need to save it as a
file on your desktop and attach it to an email, that seems to work ok.
Also I think if you paste it into your email as the very last thing it will
also survive the journey :-)

Cheers David H.


On Sat, 3 Jul 2021 at 23:54, Peter West  wrote:

> Same here so far, and I’m on M1 as well.
>
> There’s some other variable in your setup.
>
> peter
> —
> Peter West
> p...@ehealth.id.au
> And he said to them, “Go.”
>
> > On 3 Jul 2021, at 9:29 pm, Robert Kesterson  wrote:
> >
> > FYI I’m running GnuCash 4.6 on Big Sur and not having any issues.   All
> I did was download it, open the DMG, and drag the GnuCash icon into the
> applications folder.  It asked if I wanted to replace the existing version,
> I said yes, it installed, and has been working fine since.
> >
> >> On Jul 3, 2021, at 6:14 AM, Anita Graves 
> wrote:
> >>
> >> Hello everyone,
> >>
> >> All I did to deserve this situation is download the latest version of
> GC 4.6 on my mac using OS Big Sur.  That is all I did.  Now GC crashes and
> gives me the window you see.
> >>
> >> I back up to Time Machine but will that also include GC?  I haven’t
> checked to see if I can find the file on Time Machine but I will do so.
> Meanwhile, I want to know if anyone else has experienced the same result
> from the simple innocent download of GC onto Mac Big Sur.
> >>
> >> Thanks to everyone for any help you can possibly give.  I even deleted
> the GC4.6 and re-installed my 4.1 GC but I still receive the same as the
> attached screenshot.
> >>
> >> For sure, I do not know what I did to deserve this!
> >>
> >> Anita
> >>
>  On 1 Jul 2021, at 7:36 PM, John Ralls  wrote:
> 
> 
> 
> > On Jun 28, 2021, at 11:52 PM, Anita Graves <
> anitagra...@primehome.com> wrote:
> 
>  Please see the attached screenshot:
> 
>  I don’t know what to do but I refuse to delete the file I need to
> work with, or any of the other files in the history list.  This all
> happened to me when I installed GC 4.6.  Before I was using 4.1.  Now, when
> I try to import a log file it gives the same screen.   Then GC crashes!
> 
>  I am afraid to wipe all my history and all my work!
> 
>  Thanks for your help and suggestions.
> >>>
> >>> Your screenshot didn't make it onto the list, but if GnuCash is asking
> if you want to delete a file from the history list that means that it can't
> find the file. You'll want to investigate why that is, but rest assured
> that GnuCash isn't offering to delete the file, just to remove it from the
> history list.
> >>>
> >>> For the crash, please open a bug and attach the crash report from
> Console. You can find instructions for finding the crash report at
> https://wiki.gnucash.org/wiki/Stack_Trace#MacOSX. Write out what you did
> leading up to the crash in the bug description.
> >>>
> >>> Regards,
> >>> John Ralls
> >>>
> >>
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Re: [GNC] Big problem GC 4.6 wiping history list? Mac OS Big Sur

2021-07-03 Thread Peter West
Same here so far, and I’m on M1 as well.

There’s some other variable in your setup.

peter
—
Peter West
p...@ehealth.id.au
And he said to them, “Go.”

> On 3 Jul 2021, at 9:29 pm, Robert Kesterson  wrote:
> 
> FYI I’m running GnuCash 4.6 on Big Sur and not having any issues.   All I did 
> was download it, open the DMG, and drag the GnuCash icon into the 
> applications folder.  It asked if I wanted to replace the existing version, I 
> said yes, it installed, and has been working fine since. 
> 
>> On Jul 3, 2021, at 6:14 AM, Anita Graves  wrote:
>> 
>> Hello everyone,
>> 
>> All I did to deserve this situation is download the latest version of GC 4.6 
>> on my mac using OS Big Sur.  That is all I did.  Now GC crashes and gives me 
>> the window you see.  
>> 
>> I back up to Time Machine but will that also include GC?  I haven’t checked 
>> to see if I can find the file on Time Machine but I will do so.  Meanwhile, 
>> I want to know if anyone else has experienced the same result from the 
>> simple innocent download of GC onto Mac Big Sur.
>> 
>> Thanks to everyone for any help you can possibly give.  I even deleted the 
>> GC4.6 and re-installed my 4.1 GC but I still receive the same as the 
>> attached screenshot. 
>> 
>> For sure, I do not know what I did to deserve this!
>> 
>> Anita
>> 
 On 1 Jul 2021, at 7:36 PM, John Ralls  wrote:
 
 
 
> On Jun 28, 2021, at 11:52 PM, Anita Graves  
> wrote:
 
 Please see the attached screenshot:
 
 I don’t know what to do but I refuse to delete the file I need to work 
 with, or any of the other files in the history list.  This all happened to 
 me when I installed GC 4.6.  Before I was using 4.1.  Now, when I try to 
 import a log file it gives the same screen.   Then GC crashes!
 
 I am afraid to wipe all my history and all my work!
 
 Thanks for your help and suggestions.
>>> 
>>> Your screenshot didn't make it onto the list, but if GnuCash is asking if 
>>> you want to delete a file from the history list that means that it can't 
>>> find the file. You'll want to investigate why that is, but rest assured 
>>> that GnuCash isn't offering to delete the file, just to remove it from the 
>>> history list. 
>>> 
>>> For the crash, please open a bug and attach the crash report from Console. 
>>> You can find instructions for finding the crash report at 
>>> https://wiki.gnucash.org/wiki/Stack_Trace#MacOSX. Write out what you did 
>>> leading up to the crash in the bug description.
>>> 
>>> Regards,
>>> John Ralls
>>> 
>> 
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Re: [GNC] Big problem GC 4.6 wiping history list? Mac OS Big Sur

2021-07-03 Thread Robert Kesterson
FYI I’m running GnuCash 4.6 on Big Sur and not having any issues.   All I did 
was download it, open the DMG, and drag the GnuCash icon into the applications 
folder.  It asked if I wanted to replace the existing version, I said yes, it 
installed, and has been working fine since. 

> On Jul 3, 2021, at 6:14 AM, Anita Graves  wrote:
> 
> Hello everyone,
> 
> All I did to deserve this situation is download the latest version of GC 4.6 
> on my mac using OS Big Sur.  That is all I did.  Now GC crashes and gives me 
> the window you see.  
> 
> I back up to Time Machine but will that also include GC?  I haven’t checked 
> to see if I can find the file on Time Machine but I will do so.  Meanwhile, I 
> want to know if anyone else has experienced the same result from the simple 
> innocent download of GC onto Mac Big Sur.
> 
> Thanks to everyone for any help you can possibly give.  I even deleted the 
> GC4.6 and re-installed my 4.1 GC but I still receive the same as the attached 
> screenshot. 
> 
> For sure, I do not know what I did to deserve this!
> 
> Anita
> 
>>> On 1 Jul 2021, at 7:36 PM, John Ralls  wrote:
>>> 
>>> 
>>> 
 On Jun 28, 2021, at 11:52 PM, Anita Graves  
 wrote:
>>> 
>>> Please see the attached screenshot:
>>> 
>>> I don’t know what to do but I refuse to delete the file I need to work 
>>> with, or any of the other files in the history list.  This all happened to 
>>> me when I installed GC 4.6.  Before I was using 4.1.  Now, when I try to 
>>> import a log file it gives the same screen.   Then GC crashes!
>>> 
>>> I am afraid to wipe all my history and all my work!
>>> 
>>> Thanks for your help and suggestions.
>> 
>> Your screenshot didn't make it onto the list, but if GnuCash is asking if 
>> you want to delete a file from the history list that means that it can't 
>> find the file. You'll want to investigate why that is, but rest assured that 
>> GnuCash isn't offering to delete the file, just to remove it from the 
>> history list. 
>> 
>> For the crash, please open a bug and attach the crash report from Console. 
>> You can find instructions for finding the crash report at 
>> https://wiki.gnucash.org/wiki/Stack_Trace#MacOSX. Write out what you did 
>> leading up to the crash in the bug description.
>> 
>> Regards,
>> John Ralls
>> 
> 
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Re: [GNC] Big problem GC 4.6 wiping history list? Mac OS Big Sur

2021-07-03 Thread Anita Graves
Hello everyone,

All I did to deserve this situation is download the latest version of GC 4.6 on 
my mac using OS Big Sur.  That is all I did.  Now GC crashes and gives me the 
window you see.  

I back up to Time Machine but will that also include GC?  I haven’t checked to 
see if I can find the file on Time Machine but I will do so.  Meanwhile, I want 
to know if anyone else has experienced the same result from the simple innocent 
download of GC onto Mac Big Sur.

Thanks to everyone for any help you can possibly give.  I even deleted the 
GC4.6 and re-installed my 4.1 GC but I still receive the same as the attached 
screenshot. 

For sure, I do not know what I did to deserve this!

Anita

> On 1 Jul 2021, at 7:36 PM, John Ralls  wrote:
> 
> 
> 
>> On Jun 28, 2021, at 11:52 PM, Anita Graves  wrote:
>> 
>> Please see the attached screenshot:
>> 
>> I don’t know what to do but I refuse to delete the file I need to work with, 
>> or any of the other files in the history list.  This all happened to me when 
>> I installed GC 4.6.  Before I was using 4.1.  Now, when I try to import a 
>> log file it gives the same screen.   Then GC crashes!
>> 
>> I am afraid to wipe all my history and all my work!
>> 
>> Thanks for your help and suggestions.
> 
> Your screenshot didn't make it onto the list, but if GnuCash is asking if you 
> want to delete a file from the history list that means that it can't find the 
> file. You'll want to investigate why that is, but rest assured that GnuCash 
> isn't offering to delete the file, just to remove it from the history list. 
> 
> For the crash, please open a bug and attach the crash report from Console. 
> You can find instructions for finding the crash report at 
> https://wiki.gnucash.org/wiki/Stack_Trace#MacOSX. Write out what you did 
> leading up to the crash in the bug description.
> 
> Regards,
> John Ralls
> 

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Re: [GNC] Big problem GC 4.6 wiping history list? Mac OS Big Sur

2021-07-02 Thread John Ralls
Please remember to copy the list on all replies.

Windows and Linux users wish they had Console. It's very much a Mac thing; it's 
in Applications:Utilities. There are more detailed instructions in the wiki 
link I gave you.

Regards,
John Ralls


> On Jul 2, 2021, at 9:35 AM, Anita Graves  wrote:
> 
> John,
> 
> What is ‘Console’?  Is that a PC thing?  I don’t think we have that on Mac.
> 
> Anita
> 
>> On 1 Jul 2021, at 7:36 PM, John Ralls  wrote:
>> 
>> 
>> 
>>> On Jun 28, 2021, at 11:52 PM, Anita Graves  
>>> wrote:
>>> 
>>> Please see the attached screenshot:
>>> 
>>> I don’t know what to do but I refuse to delete the file I need to work 
>>> with, or any of the other files in the history list.  This all happened to 
>>> me when I installed GC 4.6.  Before I was using 4.1.  Now, when I try to 
>>> import a log file it gives the same screen.   Then GC crashes!
>>> 
>>> I am afraid to wipe all my history and all my work!
>>> 
>>> Thanks for your help and suggestions.
>> 
>> Your screenshot didn't make it onto the list, but if GnuCash is asking if 
>> you want to delete a file from the history list that means that it can't 
>> find the file. You'll want to investigate why that is, but rest assured that 
>> GnuCash isn't offering to delete the file, just to remove it from the 
>> history list. 
>> 
>> For the crash, please open a bug and attach the crash report from Console. 
>> You can find instructions for finding the crash report at 
>> https://wiki.gnucash.org/wiki/Stack_Trace#MacOSX. Write out what you did 
>> leading up to the crash in the bug description.
>> 
>> Regards,
>> John Ralls
>> 
> 

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Re: [GNC] Big problem GC 4.6 wiping history list? Mac OS Big Sur

2021-07-01 Thread John Ralls


> On Jun 28, 2021, at 11:52 PM, Anita Graves  wrote:
> 
> Please see the attached screenshot:
> 
> I don’t know what to do but I refuse to delete the file I need to work with, 
> or any of the other files in the history list.  This all happened to me when 
> I installed GC 4.6.  Before I was using 4.1.  Now, when I try to import a log 
> file it gives the same screen.   Then GC crashes!
> 
> I am afraid to wipe all my history and all my work!
> 
> Thanks for your help and suggestions.

Your screenshot didn't make it onto the list, but if GnuCash is asking if you 
want to delete a file from the history list that means that it can't find the 
file. You'll want to investigate why that is, but rest assured that GnuCash 
isn't offering to delete the file, just to remove it from the history list. 

For the crash, please open a bug and attach the crash report from Console. You 
can find instructions for finding the crash report at 
https://wiki.gnucash.org/wiki/Stack_Trace#MacOSX. Write out what you did 
leading up to the crash in the bug description.

Regards,
John Ralls

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Re: [GNC] Big problem GC 4.6 wiping history list? Mac OS Big Sur

2021-07-01 Thread Michael Hendry
> On 29 Jun 2021, at 07:52, Anita Graves  wrote:
> 
> Please see the attached screenshot:
> 
> I don’t know what to do but I refuse to delete the file I need to work with, 
> or any of the other files in the history list.  This all happened to me when 
> I installed GC 4.6.  Before I was using 4.1.  Now, when I try to import a log 
> file it gives the same screen.   Then GC crashes!
> 
> I am afraid to wipe all my history and all my work!
> 
> Thanks for your help and suggestions.
> 
> Anita

That’s disappointing, to say the least!

I’m shortly going to be forced to use Big Sur when I upgrade my elderly iMac, 
and have confirmed through a friend who has a more recent iMac version with Big 
Sur, that he can install and run 4.6 without difficulty - but of course this 
was a clean installation with no data files, history, etc.

Unfortunately, your screenshot didn’t survive the journey to my inbox, so I 
can’t see the warning you received.

IIUC, the history list is there for convenience only, and if you allow it to be 
deleted you can still open your accounts by using File=>Open and then choosing 
the book you want - you have to do this anyway, if you are managing more than 
the maximum number of books the history list can handle (4 by default, max 6).

I hope you have all your important files backed up - easy to do if you use Time 
Machine on your Mac, but you might also want to copy everything you need into a 
local directory.

I don’t think I’ve ever imported a log file, except perhaps as a 
what-does-this-do? experiment. Did something go wrong before you did this? 


Best of luck!

Michael
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Re: [GNC] Big problem GC 4.6 wiping history list? Mac OS Big Sur

2021-06-30 Thread Adrian Yong
Hi Anita,

That is my greatest fear... Hope you managed to resolve the issues.. Please
share your experience...

Regards,
Adrian

On Wed, Jun 30, 2021 at 12:07 PM Anita Graves 
wrote:

> Please see the attached screenshot:
>
> I don’t know what to do but I refuse to delete the file I need to work
> with, or any of the other files in the history list.  This all happened to
> me when I installed GC 4.6.  Before I was using 4.1.  Now, when I try to
> import a log file it gives the same screen.   Then GC crashes!
>
> I am afraid to wipe all my history and all my work!
>
> Thanks for your help and suggestions.
>
> Anita
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