Re: [GNC] Can't get v3.8 to work, Nor generate Expense Over Time Report on v2.6.21

2020-02-28 Thread LEO BOLTA
 Thanks Geert and all who responded to my plea for help!  Got 3.8 working and 
everything seems to be working fine now including the - Stacked Bar Expense 
Graph.  All the charts look much more polished in this version and will have to 
look into what other new features have been added since 2.6.18...Leo

On Friday, February 28, 2020, 3:33:19 p.m. EST, Geert Janssens 
 wrote:  
 
 Hi Leo,

The warning you get is because gnucash can't find the last file you opened in 
the location it expected.
From the path is suggests this is somewhere on your desktop.

You can ignore the warning. When you get the empty gnucash page, use File-
>Open to locate your date file again. File->Open works like it does on any 
other windows program. Your gnucash data file will have the extension 
.gnucash.

I will add that from the warning message I infer you have last opened a 
gnucash backup file rather than your real data file. I can see this because of 
the special format of the file name:
...
A normal gnucash file it typically called
.

I can't tell whether you did this already in gnucash 2.6 or not. It will be up 
to you to verify the different gnucash data files and see which one you 
modified last (you can compare their modified dates for that).

Regards,

Geert

Op vrijdag 28 februari 2020 21:11:58 CET schreef LEO BOLTA:
>  Hi Geert,
> Thanks for going to the trouble to load the 2.6.21 to confirm that that
> version would not generate the Expense Stacked Bar Graph and for giving me
> a list of options to best resolve my issues. I've decided to dispense with
> the old version altogether and give another attempt to download the 3.8
> version, which I attempted from the GnuCash site - which upon hitting the
> download button, transported me to site called SOURCEFORCE for the actual
> download (it seems). After downloading, all appeared problem free but upon
> clicking the GnuCash icon in my file manager desktop, the process came to a
> stop with a pop-up message which read: "The File
> c:\user\ownerA\desktop\GnuCash.gnucash.2020025185342.gnucash could not be
> found.  The file is in the history list, do you want to remove it? I
> elected the option Yes at first (assuming that it would transport the file
> to the correct location) but got another pop-up titled "Unsaved Book" but
> the contents listed no files in the body of that window, so I closed the
> program not knowing what to do next.
> 
> I started the program again but this time selecting the No option on
> 'removing' the said file but it still didn't get me any further into
> starting the program correctly.  BTW, using Windows 10.
> 
> Would you have any more suggestions which I could try?
> Thanks very much,
> Leo
> p.s., Should I need to resort to going back to v. 2.6.18 temperately...where
> could I obtain that specific version?  I was only able to locate the 2.6.21
> version in my initial search.
> 
>    On Friday, February 28, 2020, 10:54:23 a.m. EST, Geert Janssens
>  wrote:
> 
>  Hi Leo,
> 
> Based on your trace file, I see you are on Windows. So I have now installed
> the old 2.6.21 release on my Windows test machine and I see the same error
> message.
> 
> I have searched around in the code a bit and it looks like there was a
> change in that report between version 2.6.19 and 2.6.20. Unfortunately that
> change is incompatible with guile 1.8.8 (which is the version of guile used
> in gnucash 2.6.x on Windows). That means this report is broken on gnucash
> 2.6.20 and 2.6.21 on Windows.
> 
> So your options are as follows:
> 1. Go back to gnucash 2.6.18 if you need the report and can't make 3.8 to
> work 2. Continue with 2.6.21, not using this report.
> 3. Fix what's causing your 3.8 install to fail and move to that version.
> 
> Option 1 and 2 are pretty much without support. The 2.6 series is not seeing
> any updates any more.
> 
> As for the 3.8 upgrade path, I don't find any details on what went wrong in
> your previous messages. Can you give more details ?
> 
> Regards,
> 
> Geert
> 
> Op woensdag 26 februari 2020 20:02:32 CET schreef LEO BOLTA:
> >  Hello Geert,I tried to follow the path of instructions from the link that
> >
> > you provided and found this trace file which appear to record errors so
> > hope this is relevant to resolving the problem of generating the stacked
> > bar, expense report.Thank you,Leo p.s. My plan is to correct my current
> > problem using the 2.26.1 version, and if troubleshooting goes well and I
> > feel comfortable - give another attempt at downloading the latest 3.8.
> > 
> > * 09:30:49  WARN  Could not spawn perl: Failed to execute
> > child process (No such file or directory)* 09:30:58  CRIT 
> > g_key_file_free: assertion 'key_file != NULL' failed * 09:33:38  WARN
> >  In C:\Program Files (x86)\gnucash\share\gnucash/scm/report.scm:
> > 755:  2* [gnc:backtrace-if-exception #]
> >
> > In unknown file:
> >    ?:  3  (letrec ((dumper #)) (catch (quote ignore) (lambda () #) (lambda
> >#>
> > #f))) In C:\Program Files
> 

Re: [GNC] Can't get v3.8 to work, Nor generate Expense Over Time Report on v2.6.21

2020-02-28 Thread Geert Janssens
Hi Leo,

The warning you get is because gnucash can't find the last file you opened in 
the location it expected.
>From the path is suggests this is somewhere on your desktop.

You can ignore the warning. When you get the empty gnucash page, use File-
>Open to locate your date file again. File->Open works like it does on any 
other windows program. Your gnucash data file will have the extension 
.gnucash.

I will add that from the warning message I infer you have last opened a 
gnucash backup file rather than your real data file. I can see this because of 
the special format of the file name:
...
A normal gnucash file it typically called
.

I can't tell whether you did this already in gnucash 2.6 or not. It will be up 
to you to verify the different gnucash data files and see which one you 
modified last (you can compare their modified dates for that).

Regards,

Geert

Op vrijdag 28 februari 2020 21:11:58 CET schreef LEO BOLTA:
>  Hi Geert,
> Thanks for going to the trouble to load the 2.6.21 to confirm that that
> version would not generate the Expense Stacked Bar Graph and for giving me
> a list of options to best resolve my issues. I've decided to dispense with
> the old version altogether and give another attempt to download the 3.8
> version, which I attempted from the GnuCash site - which upon hitting the
> download button, transported me to site called SOURCEFORCE for the actual
> download (it seems). After downloading, all appeared problem free but upon
> clicking the GnuCash icon in my file manager desktop, the process came to a
> stop with a pop-up message which read: "The File
> c:\user\ownerA\desktop\GnuCash.gnucash.2020025185342.gnucash could not be
> found.  The file is in the history list, do you want to remove it? I
> elected the option Yes at first (assuming that it would transport the file
> to the correct location) but got another pop-up titled "Unsaved Book" but
> the contents listed no files in the body of that window, so I closed the
> program not knowing what to do next.
> 
> I started the program again but this time selecting the No option on
> 'removing' the said file but it still didn't get me any further into
> starting the program correctly.  BTW, using Windows 10.
> 
> Would you have any more suggestions which I could try?
> Thanks very much,
> Leo
> p.s., Should I need to resort to going back to v. 2.6.18 temperately...where
> could I obtain that specific version?  I was only able to locate the 2.6.21
> version in my initial search.
> 
> On Friday, February 28, 2020, 10:54:23 a.m. EST, Geert Janssens
>  wrote:
> 
>  Hi Leo,
> 
> Based on your trace file, I see you are on Windows. So I have now installed
> the old 2.6.21 release on my Windows test machine and I see the same error
> message.
> 
> I have searched around in the code a bit and it looks like there was a
> change in that report between version 2.6.19 and 2.6.20. Unfortunately that
> change is incompatible with guile 1.8.8 (which is the version of guile used
> in gnucash 2.6.x on Windows). That means this report is broken on gnucash
> 2.6.20 and 2.6.21 on Windows.
> 
> So your options are as follows:
> 1. Go back to gnucash 2.6.18 if you need the report and can't make 3.8 to
> work 2. Continue with 2.6.21, not using this report.
> 3. Fix what's causing your 3.8 install to fail and move to that version.
> 
> Option 1 and 2 are pretty much without support. The 2.6 series is not seeing
> any updates any more.
> 
> As for the 3.8 upgrade path, I don't find any details on what went wrong in
> your previous messages. Can you give more details ?
> 
> Regards,
> 
> Geert
> 
> Op woensdag 26 februari 2020 20:02:32 CET schreef LEO BOLTA:
> >  Hello Geert,I tried to follow the path of instructions from the link that
> >
> > you provided and found this trace file which appear to record errors so
> > hope this is relevant to resolving the problem of generating the stacked
> > bar, expense report.Thank you,Leo p.s. My plan is to correct my current
> > problem using the 2.26.1 version, and if troubleshooting goes well and I
> > feel comfortable - give another attempt at downloading the latest 3.8.
> > 
> > * 09:30:49  WARN  Could not spawn perl: Failed to execute
> > child process (No such file or directory)* 09:30:58  CRIT 
> > g_key_file_free: assertion 'key_file != NULL' failed * 09:33:38  WARN
> >  In C:\Program Files (x86)\gnucash\share\gnucash/scm/report.scm:
> > 755:  2* [gnc:backtrace-if-exception #]
> >
> > In unknown file:
> >?:  3  (letrec ((dumper #)) (catch (quote ignore) (lambda () #) (lambda
> >#>
> > #f))) In C:\Program Files
> > (x86)\gnucash\share\gnucash/scm/gnucash/main.scm:
> > 114:  4  [catch ignore # #] In
> >
> > unknown file:
> >?:  5* [#]
> >
> > In C:\Program Files (x86)\gnucash\share\gnucash/scm/gnucash/main.scm:
> >  117:  6* [lazy-catch #t # # >
> > args)>] In unknown file:
> >?:  7* [#]
> >
> > In C:\Program Files (x86)\gnucash\share\gnucash/scm/gnucash/main.scm:
> >  118:  8* [apply 

Re: [GNC] Can't get v3.8 to work, Nor generate Expense Over Time Report on v2.6.21

2020-02-28 Thread LEO BOLTA
 Hi Geert,
Thanks for going to the trouble to load the 2.6.21 to confirm that that version 
would not generate the Expense Stacked Bar Graph and for giving me a list of 
options to best resolve my issues.
I've decided to dispense with the old version altogether and give another 
attempt to download the 3.8 version, which I attempted from the GnuCash site - 
which upon hitting the download button, transported me to site called 
SOURCEFORCE for the actual download (it seems).
After downloading, all appeared problem free but upon clicking the GnuCash icon 
in my file manager desktop, the process came to a stop with a pop-up message 
which read:
"The File c:\user\ownerA\desktop\GnuCash.gnucash.2020025185342.gnucash could 
not be found.  The file is in the history list, do you want to remove it?
I elected the option Yes at first (assuming that it would transport the file to 
the correct location) but got another pop-up titled "Unsaved Book" but the 
contents listed no files in the body of that window, so I closed the program 
not knowing what to do next.  

I started the program again but this time selecting the No option on 'removing' 
the said file but it still didn't get me any further into starting the program 
correctly.  BTW, using Windows 10.

Would you have any more suggestions which I could try?
Thanks very much,
Leo
p.s., Should I need to resort to going back to v. 2.6.18 temperately...where 
could I obtain that specific version?  I was only able to locate the 2.6.21 
version in my initial search.

On Friday, February 28, 2020, 10:54:23 a.m. EST, Geert Janssens 
 wrote:  
 
 Hi Leo,

Based on your trace file, I see you are on Windows. So I have now installed 
the old 2.6.21 release on my Windows test machine and I see the same error 
message.

I have searched around in the code a bit and it looks like there was a change 
in that report between version 2.6.19 and 2.6.20. Unfortunately that change is 
incompatible with guile 1.8.8 (which is the version of guile used in gnucash 
2.6.x on Windows). That means this report is broken on gnucash 2.6.20 and 
2.6.21 on Windows.

So your options are as follows:
1. Go back to gnucash 2.6.18 if you need the report and can't make 3.8 to work
2. Continue with 2.6.21, not using this report.
3. Fix what's causing your 3.8 install to fail and move to that version.

Option 1 and 2 are pretty much without support. The 2.6 series is not seeing 
any updates any more.

As for the 3.8 upgrade path, I don't find any details on what went wrong in 
your previous messages. Can you give more details ?

Regards,

Geert

Op woensdag 26 februari 2020 20:02:32 CET schreef LEO BOLTA:
>  Hello Geert,I tried to follow the path of instructions from the link that
> you provided and found this trace file which appear to record errors so
> hope this is relevant to resolving the problem of generating the stacked
> bar, expense report.Thank you,Leo p.s. My plan is to correct my current
> problem using the 2.26.1 version, and if troubleshooting goes well and I
> feel comfortable - give another attempt at downloading the latest 3.8.
> 
> * 09:30:49  WARN  Could not spawn perl: Failed to execute
> child process (No such file or directory)* 09:30:58  CRIT 
> g_key_file_free: assertion 'key_file != NULL' failed * 09:33:38  WARN
>  In C:\Program Files (x86)\gnucash\share\gnucash/scm/report.scm:
> 755:  2* [gnc:backtrace-if-exception #]
> In unknown file:
>    ?:  3  (letrec ((dumper #)) (catch (quote ignore) (lambda () #) (lambda #
> #f))) In C:\Program Files (x86)\gnucash\share\gnucash/scm/gnucash/main.scm:
> 114:  4  [catch ignore # #] In
> unknown file:
>    ?:  5* [#]
> In C:\Program Files (x86)\gnucash\share\gnucash/scm/gnucash/main.scm:
>  117:  6* [lazy-catch #t # # args)>] In unknown file:
>    ?:  7* [#]
> In C:\Program Files (x86)\gnucash\share\gnucash/scm/gnucash/main.scm:
>  118:  8* [apply # ()]
> In unknown file:
>    ?:  9  [#]
> In C:\Program Files (x86)\gnucash\share\gnucash/scm/report.scm:
>    ...
>  758: 10  (begin (set! html #) (set! html #) (set! html #))
>  759: 11* (set! html (gnc:report-render-html report #t))
>  759: 12* [gnc:report-render-html # #t]
>  718: 13  (if (and (not #) (gnc:report-ctext report)) (gnc:report-ctext
> report) ...) 726: 14  (let ((template #) (doc #f)) (set! doc (if template #
> #f)) doc) 729: 15* (set! doc (if template (let* (# # # ...) (if # # ...)
> ...) ...)) 729: 16* (if template (let* (# # # ...) (if # # ...) ...) ...)
>  730: 17  (let* (# # # #) (if # # #) (gnc:report-set-ctext! report html)
> ...) 732: 18* [# #]
> In C:\Program Files
> (x86)\gnucash\share\gnucash/scm/gnucash/report/standard-reports/category-ba
> rchart.scm: 691: 19  [category-barchart-renderer # "Expense Over Time" ...]
> In unknown file:
>    ...
>    ?: 20  (letrec (# # #) (if # # #) (gnc:report-finished) ...)
> In C:\Program Files
> (x86)\gnucash\share\gnucash/scm/gnucash/report/standard-reports/category-ba
> rchart.scm: 272: 21* [account-destination-alist (# # # # 

Re: [GNC] Can't get v3.8 to work, Nor generate Expense Over Time Report on v2.6.21

2020-02-28 Thread Geert Janssens
Hi Leo,

Based on your trace file, I see you are on Windows. So I have now installed 
the old 2.6.21 release on my Windows test machine and I see the same error 
message.

I have searched around in the code a bit and it looks like there was a change 
in that report between version 2.6.19 and 2.6.20. Unfortunately that change is 
incompatible with guile 1.8.8 (which is the version of guile used in gnucash 
2.6.x on Windows). That means this report is broken on gnucash 2.6.20 and 
2.6.21 on Windows.

So your options are as follows:
1. Go back to gnucash 2.6.18 if you need the report and can't make 3.8 to work
2. Continue with 2.6.21, not using this report.
3. Fix what's causing your 3.8 install to fail and move to that version.

Option 1 and 2 are pretty much without support. The 2.6 series is not seeing 
any updates any more.

As for the 3.8 upgrade path, I don't find any details on what went wrong in 
your previous messages. Can you give more details ?

Regards,

Geert

Op woensdag 26 februari 2020 20:02:32 CET schreef LEO BOLTA:
>  Hello Geert,I tried to follow the path of instructions from the link that
> you provided and found this trace file which appear to record errors so
> hope this is relevant to resolving the problem of generating the stacked
> bar, expense report.Thank you,Leo p.s. My plan is to correct my current
> problem using the 2.26.1 version, and if troubleshooting goes well and I
> feel comfortable - give another attempt at downloading the latest 3.8.
> 
> * 09:30:49  WARN  Could not spawn perl: Failed to execute
> child process (No such file or directory)* 09:30:58  CRIT 
> g_key_file_free: assertion 'key_file != NULL' failed * 09:33:38  WARN
>  In C:\Program Files (x86)\gnucash\share\gnucash/scm/report.scm:
> 755:  2* [gnc:backtrace-if-exception #]
> In unknown file:
>?:  3  (letrec ((dumper #)) (catch (quote ignore) (lambda () #) (lambda #
> #f))) In C:\Program Files (x86)\gnucash\share\gnucash/scm/gnucash/main.scm:
> 114:  4  [catch ignore # #] In
> unknown file:
>?:  5* [#]
> In C:\Program Files (x86)\gnucash\share\gnucash/scm/gnucash/main.scm:
>  117:  6* [lazy-catch #t # # args)>] In unknown file:
>?:  7* [#]
> In C:\Program Files (x86)\gnucash\share\gnucash/scm/gnucash/main.scm:
>  118:  8* [apply # ()]
> In unknown file:
>?:  9  [#]
> In C:\Program Files (x86)\gnucash\share\gnucash/scm/report.scm:
> ...
>  758: 10  (begin (set! html #) (set! html #) (set! html #))
>  759: 11* (set! html (gnc:report-render-html report #t))
>  759: 12* [gnc:report-render-html # #t]
>  718: 13  (if (and (not #) (gnc:report-ctext report)) (gnc:report-ctext
> report) ...) 726: 14  (let ((template #) (doc #f)) (set! doc (if template #
> #f)) doc) 729: 15* (set! doc (if template (let* (# # # ...) (if # # ...)
> ...) ...)) 729: 16* (if template (let* (# # # ...) (if # # ...) ...) ...)
>  730: 17  (let* (# # # #) (if # # #) (gnc:report-set-ctext! report html)
> ...) 732: 18* [# #]
> In C:\Program Files
> (x86)\gnucash\share\gnucash/scm/gnucash/report/standard-reports/category-ba
> rchart.scm: 691: 19  [category-barchart-renderer # "Expense Over Time" ...]
> In unknown file:
> ...
>?: 20  (letrec (# # #) (if # # #) (gnc:report-finished) ...)
> In C:\Program Files
> (x86)\gnucash\share\gnucash/scm/gnucash/report/standard-reports/category-ba
> rchart.scm: 272: 21* [account-destination-alist (# # # # ...) (9) ...
> C:\Program Files
> (x86)\gnucash\share\gnucash/scm/gnucash/report/standard-reports/category-ba
> rchart.scm:272:7: While evaluating arguments to account-destination-alist in
> expression (account-destination-alist accounts account-types ...):
> C:\Program Files
> (x86)\gnucash\share\gnucash/scm/gnucash/report/standard-reports/category-ba
> rchart.scm:272:7: Variable used before given a value: tree-depth
> 
> 
> 
> On Wednesday, February 26, 2020, 4:12:00 a.m. EST, Geert Janssens
>  wrote:
>  Op woensdag 26 februari 2020 10:01:52 CET schreef Colin Law:
> > On Wed, 26 Feb 2020 at 00:59, David Cousens 
> 
> wrote:
> > > Leo,
> > > 
> > > There were changes in the storage locations of configuration files
> > > between
> > > 2.6 and 3.x described on this page on the wiki
> > 
> > If the OP ran 3.8 and then went back to an older version could this
> > have messed things up?
> > 
> > Colin
> 
> It depends. The old configuration files are left in place and untouched. So
> after a conversion there are two copies of the configuration data: one for
> 2.6.x and older (which are completely unchanged) and one for 3.x.
> 
> On the other hand there are a few changes to the data file format of the
> gnucash book itself. So if the user successfully ran gnucash 3.8 and made
> changes to the book itself, there is a chance gnucash 2.6.19 or older won't
> be able to open it anymore. This depends on which data the user has
> exactly. However gnucash 2.6.21 should still be able to work with this
> book.
> 
> Regards,
> 
> Geert
> 
> 
> ___
> 

Re: [GNC] Can't get v3.8 to work, Nor generate Expense Over Time Report on v2.6.21

2020-02-26 Thread LEO BOLTA
 Hello Geert,I tried to follow the path of instructions from the link that you 
provided and found this trace file which appear to record errors so hope this 
is relevant to resolving the problem of generating the stacked bar, expense 
report.Thank you,Leo
p.s. My plan is to correct my current problem using the 2.26.1 version, and if 
troubleshooting goes well and I feel comfortable - give another attempt at 
downloading the latest 3.8.

* 09:30:49  WARN  Could not spawn perl: Failed to execute child 
process (No such file or directory)* 09:30:58  CRIT  g_key_file_free: 
assertion 'key_file != NULL' failed
* 09:33:38  WARN  In C:\Program Files 
(x86)\gnucash\share\gnucash/scm/report.scm:
 755:  2* [gnc:backtrace-if-exception #]
In unknown file:
   ?:  3  (letrec ((dumper #)) (catch (quote ignore) (lambda () #) (lambda # 
#f)))
In C:\Program Files (x86)\gnucash\share\gnucash/scm/gnucash/main.scm:
 114:  4  [catch ignore # #]
In unknown file:
   ?:  5* [#]
In C:\Program Files (x86)\gnucash\share\gnucash/scm/gnucash/main.scm:
 117:  6* [lazy-catch #t # #]
In unknown file:
   ?:  7* [#]
In C:\Program Files (x86)\gnucash\share\gnucash/scm/gnucash/main.scm:
 118:  8* [apply # ()]
In unknown file:
   ?:  9  [#]
In C:\Program Files (x86)\gnucash\share\gnucash/scm/report.scm:
    ...
 758: 10  (begin (set! html #) (set! html #) (set! html #))
 759: 11* (set! html (gnc:report-render-html report #t))
 759: 12* [gnc:report-render-html # #t]
 718: 13  (if (and (not #) (gnc:report-ctext report)) (gnc:report-ctext report) 
...)
 726: 14  (let ((template #) (doc #f)) (set! doc (if template # #f)) doc)
 729: 15* (set! doc (if template (let* (# # # ...) (if # # ...) ...) ...))
 729: 16* (if template (let* (# # # ...) (if # # ...) ...) ...)
 730: 17  (let* (# # # #) (if # # #) (gnc:report-set-ctext! report html) ...)
 732: 18* [# #]
In C:\Program Files 
(x86)\gnucash\share\gnucash/scm/gnucash/report/standard-reports/category-barchart.scm:
 691: 19  [category-barchart-renderer # "Expense Over Time" ...]
In unknown file:
    ...
   ?: 20  (letrec (# # #) (if # # #) (gnc:report-finished) ...)
In C:\Program Files 
(x86)\gnucash\share\gnucash/scm/gnucash/report/standard-reports/category-barchart.scm:
 272: 21* [account-destination-alist (# # # # ...) (9) ...
C:\Program Files 
(x86)\gnucash\share\gnucash/scm/gnucash/report/standard-reports/category-barchart.scm:272:7:
 While evaluating arguments to account-destination-alist in expression 
(account-destination-alist accounts account-types ...):
C:\Program Files 
(x86)\gnucash\share\gnucash/scm/gnucash/report/standard-reports/category-barchart.scm:272:7:
 Variable used before given a value: tree-depth



On Wednesday, February 26, 2020, 4:12:00 a.m. EST, Geert Janssens 
 wrote:  
 
 Op woensdag 26 februari 2020 10:01:52 CET schreef Colin Law:
> On Wed, 26 Feb 2020 at 00:59, David Cousens  
wrote:
> > Leo,
> > 
> > There were changes in the storage locations of configuration files between
> > 2.6 and 3.x described on this page on the wiki
> 
> If the OP ran 3.8 and then went back to an older version could this
> have messed things up?
> 
> Colin

It depends. The old configuration files are left in place and untouched. So 
after a conversion there are two copies of the configuration data: one for 
2.6.x and older (which are completely unchanged) and one for 3.x.

On the other hand there are a few changes to the data file format of the 
gnucash book itself. So if the user successfully ran gnucash 3.8 and made 
changes to the book itself, there is a chance gnucash 2.6.19 or older won't be 
able to open it anymore. This depends on which data the user has exactly. 
However gnucash 2.6.21 should still be able to work with this book. 

Regards,

Geert


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Re: [GNC] Can't get v3.8 to work, Nor generate Expense Over Time Report on v2.6.21

2020-02-26 Thread Geert Janssens
Op woensdag 26 februari 2020 10:01:52 CET schreef Colin Law:
> On Wed, 26 Feb 2020 at 00:59, David Cousens  
wrote:
> > Leo,
> > 
> > There were changes in the storage locations of configuration files between
> > 2.6 and 3.x described on this page on the wiki
> 
> If the OP ran 3.8 and then went back to an older version could this
> have messed things up?
> 
> Colin

It depends. The old configuration files are left in place and untouched. So 
after a conversion there are two copies of the configuration data: one for 
2.6.x and older (which are completely unchanged) and one for 3.x.

On the other hand there are a few changes to the data file format of the 
gnucash book itself. So if the user successfully ran gnucash 3.8 and made 
changes to the book itself, there is a chance gnucash 2.6.19 or older won't be 
able to open it anymore. This depends on which data the user has exactly. 
However gnucash 2.6.21 should still be able to work with this book. 

Regards,

Geert


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Re: [GNC] Can't get v3.8 to work, Nor generate Expense Over Time Report on v2.6.21

2020-02-26 Thread Geert Janssens
Op dinsdag 25 februari 2020 22:19:01 CET schreef LEO BOLTA:
> Any help to get the latest 3.8 version
> working and the program being able to generate my favorite Expense Over
> Time Report would be much appreciated. Leo


In order to help you with installing the latest version you will have to 
provide more details, like what is your operating system, where did you get 
gnucash 3.8 from, how did you try to install it, what errors do you get,... ?

Regards,

Geert


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Re: [GNC] Can't get v3.8 to work, Nor generate Expense Over Time Report on v2.6.21

2020-02-26 Thread Geert Janssens
Op woensdag 26 februari 2020 01:30:20 CET schreef LEO BOLTA:
>  Thanks, I was not aware of the "Quit" feature and closing the program down
> properly has now stopped that error message from appearing on subsequent
> start-ups.  However, the program will still not generate the "Expense Over
> Time or Expense Bar Chart" report.  It will generate a page with this
> message only: "Report error
> An error occurred while running the report."
> I tried making a new entry in the General Ledger, then saving before doing a
> proper exit but upon start-up and attempting to generate that specific
> report, I get that error message. Any more ideas would be appreciated.
> Thanks,
> Leo

Hi Leo,

The gnucash trace file will likely have more details of why this report fails.
This link will tell you where you can find your trace file:
http://wiki.gnucash.org/wiki/Tracefile

I suspect there will be a guile error in there. Can you post the contents of 
the trace file here ?

Regards,

Geert


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Re: [GNC] Can't get v3.8 to work, Nor generate Expense Over Time Report on v2.6.21

2020-02-26 Thread Colin Law
On Wed, 26 Feb 2020 at 00:59, David Cousens  wrote:
>
> Leo,
>
> There were changes in the storage locations of configuration files between
> 2.6 and 3.x described on this page on the wiki

If the OP ran 3.8 and then went back to an older version could this
have messed things up?

Colin
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Re: [GNC] Can't get v3.8 to work, Nor generate Expense Over Time Report on v2.6.21

2020-02-25 Thread David Cousens
Leo,

There were changes in the storage locations of configuration files between
2.6 and 3.x described on this page on the wiki
(https://wiki.gnucash.org/wiki/Configuration_Locations). This would affect
stored reports but I don't think it should have affected the default
reports. GnuCash 3.x should run a conversion procedure on its first run
which should transfer the files but there were some problems with reports
which had been saved which required renaming the saved-reports file. If you
look back through the archives to around 3.0-3.2 there should be some
discusion of the problem with reports and how to fix it if that is the
problem you are encountering. 

David Cousens



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Re: [GNC] Can't get v3.8 to work, Nor generate Expense Over Time Report on v2.6.21

2020-02-25 Thread LEO BOLTA
 Thanks, I was not aware of the "Quit" feature and closing the program down 
properly has now stopped that error message from appearing on subsequent 
start-ups.  However, the program will still not generate the "Expense Over Time 
or Expense Bar Chart" report.  It will generate a page with this message only:
"Report error
An error occurred while running the report."
I tried making a new entry in the General Ledger, then saving before doing a 
proper exit but upon start-up and attempting to generate that specific report, 
I get that error message.
Any more ideas would be appreciated.
Thanks,
Leo


On Tuesday, February 25, 2020, 6:25:05 p.m. EST, Robert Heller 
 wrote:  
 
 At Tue, 25 Feb 2020 21:19:01 + (UTC) LEO BOLTA  wrote:

> 
> Greetings,
> I could not get the latest 3.8 update to work at all, so had to uninstall and 
> go back to the earlier stable version of 2.6.21.  Unfortunately, I don't 
> recall the version that I was using before trying to upgrade to the latest 
> but I believe it was possibly 2.6.18?  The version 2.6.21 works almost 
> flawlessly but cannot generate the report "Expenses Over Time" and only get a 
> "Report Error - An error occurred while running the report" message.
> 
> I should also mention that for some time now, while running my older version 
> (2.6.18?) and the current (2.6.21), I continuously get an error message like 
> the one below on each start-up of the program: 
> 
> "GnuCash could not obtain the lock for file://C:\Users\Ownerà
> \Desktop\GnuCash.gnucash.  That database may be in use by another user, in 
> which case you should not open the database. What would you like to do?"
> I have always chosen the option to "Open Anyway", to get started in using the 
> program.

You will get that error if you don't properly exit GnuCash. If you *always*
log out or shut down the computer with GnuCash still running, you will always 
get that error.  You need to go to GnuCash's file menu and select "Quit" 
before you log out or shut down the computer.  Then that error will go away.

> Any help to get the latest 3.8 version working and the program being able to 
> generate my favorite Expense Over Time Report would be much appreciated.
> Leo
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>                                                          

-- 
Robert Heller            -- 978-544-6933 Cell: 413-658-7953
Deepwoods Software        -- Custom Software Services
http://www.deepsoft.com/  -- Linux Administration Services
hel...@deepsoft.com      -- Webhosting Services
                                                                                
                            
  
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Re: [GNC] Can't get v3.8 to work, Nor generate Expense Over Time Report on v2.6.21

2020-02-25 Thread Robert Heller
At Tue, 25 Feb 2020 21:19:01 + (UTC) LEO BOLTA  wrote:

> 
> Greetings,
> I could not get the latest 3.8 update to work at all, so had to uninstall and 
> go back to the earlier stable version of 2.6.21.  Unfortunately, I don't 
> recall the version that I was using before trying to upgrade to the latest 
> but I believe it was possibly 2.6.18?  The version 2.6.21 works almost 
> flawlessly but cannot generate the report "Expenses Over Time" and only get a 
> "Report Error - An error occurred while running the report" message.
> 
> I should also mention that for some time now, while running my older version 
> (2.6.18?) and the current (2.6.21), I continuously get an error message like 
> the one below on each start-up of the program: 
> 
> "GnuCash could not obtain the lock for file://C:\Users\Ownerà
> \Desktop\GnuCash.gnucash.  That database may be in use by another user, in 
> which case you should not open the database. What would you like to do?"
> I have always chosen the option to "Open Anyway", to get started in using the 
> program.

You will get that error if you don't properly exit GnuCash. If you *always*
log out or shut down the computer with GnuCash still running, you will always 
get that error.  You need to go to GnuCash's file menu and select "Quit" 
before you log out or shut down the computer.  Then that error will go away.

> Any help to get the latest 3.8 version working and the program being able to 
> generate my favorite Expense Over Time Report would be much appreciated.
> Leo
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>   

-- 
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Deepwoods Software-- Custom Software Services
http://www.deepsoft.com/  -- Linux Administration Services
hel...@deepsoft.com   -- Webhosting Services

 
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