Re: Unable to create reports

[Dave H]

Heather,

If my memory is correct there were some issues (I can't remember what they
were now) with the Windows version of 2.6.16 and there was a 2.6.16-1
release shortly afterwards that fixed the issues.  Perhaps you should just
download the current version 2.6.17 which was released a couple of days ago
and install that instead ?  The download link is -
https://sourceforge.net/projects/gnucash/files/

Cheers Dave H.


On 7 July 2017 at 16:14, Heather Stevens  wrote:

> Hi,
> I have installed gnu cash for the first tim and added all my accounts. I
> used GnuCash 2.6.16 and I have windows professional 7.
> My tree and all looks great but gnu cash will not create reports.   I
> get *Error
> opening file: No such file or directory*error.  Please assist.
> Regards
> Heather
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Re: Unable to create reports

[Dave H]

Heather,

John included a link in his email to the trace file instructions which I
also copied in my earlier reply to you :-)

Please use reply all so other users can assist if necessary.

Cheers Dave H.

On 7 Jul 2017 5:27 pm, "Heather Stevens"  wrote:

Hi,
Thanks for your response.
I have installed GnuCash 2.6.16
This happens with every report
This displays in the report tab when I select a report to run.
Where would I find a trace file - what is it called.
Regards
Heather


On Fri, Jul 7, 2017 at 9:15 AM, Dave H  wrote:

>
> On Fri, 7 Jul 2017 at 4:14 pm, Heather Stevens 
> wrote:
>
>> Hi,
>> I have installed gnu cash for the first tim and added all my accounts. I
>> used GnuCash 2.6.16 and I have windows professional 7.
>> My tree and all looks great but gnu cash will not create reports.   I
>> get *Error
>> opening file: No such file or directory*error.  Please assist.
>> Regards
>> Heather
>> ___
>> gnucash-user mailing list
>> gnucash-user@gnucash.org
>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>> -
>> Please remember to CC this list on all your replies.
>> You can do this by using Reply-To-List or Reply-All.
>>
>
> Have you done what was suggested by John Ralls in reply to your earlier
> posting as below ???
>
> Cheers Dave H.
> What version of GnuCash and what OS/Distro and version?
>
> Does this happen with every report or have you tried only one so far? Does
> the error message display in a dialog box or in the report tab?
>
> Please attach a trace file [1] from a session after encountering the error.
>
> Regards,
> John Ralls
>
> [1] https://wiki.gnucash.org/wiki/Tracefile
>
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Re: Unable to create reports

[Dave H]

On Fri, 7 Jul 2017 at 4:14 pm, Heather Stevens 
wrote:

> Hi,
> I have installed gnu cash for the first tim and added all my accounts. I
> used GnuCash 2.6.16 and I have windows professional 7.
> My tree and all looks great but gnu cash will not create reports.   I
> get *Error
> opening file: No such file or directory*error.  Please assist.
> Regards
> Heather
> ___
> gnucash-user mailing list
> gnucash-user@gnucash.org
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> -
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.
>

Have you done what was suggested by John Ralls in reply to your earlier
posting as below ???

Cheers Dave H.
What version of GnuCash and what OS/Distro and version?

Does this happen with every report or have you tried only one so far? Does
the error message display in a dialog box or in the report tab?

Please attach a trace file [1] from a session after encountering the error.

Regards,
John Ralls

[1] https://wiki.gnucash.org/wiki/Tracefile
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