[google-appengine] Application stuck in traffic migration

2015-07-09 Thread Nick Clarey
Hi all,

I thought I'd try using traffic migration to shift versions of my appengine 
application, but it seems to now be jammed in the migrating state. I 
thought I'd leave it for a while but at 16 days and counting I'm thinking 
something fishy is going on.

Is there some way to force it to complete?

Best regards,

Nick

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Re: [google-appengine] Re: Application stuck in traffic migration

2015-07-09 Thread Nick Clarey
Hi Patrice,

It's a Python app, and yes warmup requests are enabled.

The app is stuck in the "migrating" state - the "traffic destination" has
been in the "Traffic move is in progress" for 16 days. The radio buttons to
change default versions are disabled so that I cannot change the default
version, which is still the "traffic source".

Best regards,

Nick

On 9 July 2015 at 16:58, Patrice (Cloud Platform Support) <
pvoutsi...@google.com> wrote:

> Hi Nick,
>
> If your app is in Python, Go or PHP, did you enable warmup requests?
>
> If you did, then you mean the app is in a migrated state because the new
> one isn't the default version yet? Or because your old version still
> serves? The older version should continue serving if your users type the
> version in your url.
>
> Cheers
>
> On Thursday, July 9, 2015 at 10:29:00 AM UTC-4, Nick Clarey wrote:
>>
>> Hi all,
>>
>> I thought I'd try using traffic migration to shift versions of my
>> appengine application, but it seems to now be jammed in the migrating
>> state. I thought I'd leave it for a while but at 16 days and counting I'm
>> thinking something fishy is going on.
>>
>> Is there some way to force it to complete?
>>
>> Best regards,
>>
>> Nick
>>
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>
> For more options, visit https://groups.google.com/d/optout.
>



-- 
Nick Clarey
CEO, Airsource Ltd.
Phone: +44-1223-708370
Fax : +44-1223-309814

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Re: [google-appengine] Re: Application stuck in traffic migration

2015-07-09 Thread Nick Clarey
Thanks Patrice, now raised as issue 12134.

Best regards,

Nick

On 9 July 2015 at 17:31, Patrice (Cloud Platform Support) <
pvoutsi...@google.com> wrote:

> Hey again Nick.
>
> This is definitely peculiar. What I would suggest at this point is to open
> a Defect report on this page
> <https://code.google.com/p/googleappengine/issues/entry>, and make sure
> to use the "Restrict-View-EditIssue" label. This way only you (the creator)
> and people from Google will be able to see it. On that issue, you can then
> give your appID, and we will be able to go investigate further and see what
> can be done.
>
> Cheers!
>
>
> On Thursday, July 9, 2015 at 12:05:22 PM UTC-4, Nick Clarey wrote:
>>
>> Hi Patrice,
>>
>> It's a Python app, and yes warmup requests are enabled.
>>
>> The app is stuck in the "migrating" state - the "traffic destination" has
>> been in the "Traffic move is in progress" for 16 days. The radio buttons to
>> change default versions are disabled so that I cannot change the default
>> version, which is still the "traffic source".
>>
>> Best regards,
>>
>> Nick
>>
>> On 9 July 2015 at 16:58, Patrice (Cloud Platform Support) <
>> pvoutsi...@google.com> wrote:
>>
>>> Hi Nick,
>>>
>>> If your app is in Python, Go or PHP, did you enable warmup requests?
>>>
>>> If you did, then you mean the app is in a migrated state because the new
>>> one isn't the default version yet? Or because your old version still
>>> serves? The older version should continue serving if your users type the
>>> version in your url.
>>>
>>> Cheers
>>>
>>> On Thursday, July 9, 2015 at 10:29:00 AM UTC-4, Nick Clarey wrote:
>>>>
>>>> Hi all,
>>>>
>>>> I thought I'd try using traffic migration to shift versions of my
>>>> appengine application, but it seems to now be jammed in the migrating
>>>> state. I thought I'd leave it for a while but at 16 days and counting I'm
>>>> thinking something fishy is going on.
>>>>
>>>> Is there some way to force it to complete?
>>>>
>>>> Best regards,
>>>>
>>>> Nick
>>>>
>>>  --
>>> You received this message because you are subscribed to a topic in the
>>> Google Groups "Google App Engine" group.
>>> To unsubscribe from this topic, visit
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>>> .
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>>> .
>>>
>>> For more options, visit https://groups.google.com/d/optout.
>>>
>>
>>
>>
>> --
>> Nick Clarey
>> CEO, Airsource Ltd.
>> Phone: +44-1223-708370
>> Fax : +44-1223-309814
>>
>  --
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>
> For more options, visit https://groups.google.com/d/optout.
>



-- 
Nick Clarey
CEO, Airsource Ltd.
Phone: +44-1223-708370
Fax : +44-1223-309814

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Re: [google-appengine] Re: Application stuck in traffic migration

2015-07-13 Thread Nick Clarey
I'm afraid no change that I can see - still listed as "traffic move is in
progress".

Best regards,

Nick

On 13 July 2015 at 15:29, Patrice (Cloud Platform Support) <
pvoutsi...@google.com> wrote:

> Hi Nick,
>
> We've been investigating, and it seems like it went through recently. Can
> you confirm that?
>
> We're looking at a root cause, but from what we can see, you should be
> done with the traffic migration.
>
> Cheers
>
>
> On Thursday, July 9, 2015 at 1:40:56 PM UTC-4, Nick Clarey wrote:
>>
>> Thanks Patrice, now raised as issue 12134.
>>
>> Best regards,
>>
>> Nick
>>
>> On 9 July 2015 at 17:31, Patrice (Cloud Platform Support) <
>> pvoutsi...@google.com> wrote:
>>
>>> Hey again Nick.
>>>
>>> This is definitely peculiar. What I would suggest at this point is to
>>> open a Defect report on this page
>>> <https://code.google.com/p/googleappengine/issues/entry>, and make sure
>>> to use the "Restrict-View-EditIssue" label. This way only you (the creator)
>>> and people from Google will be able to see it. On that issue, you can then
>>> give your appID, and we will be able to go investigate further and see what
>>> can be done.
>>>
>>> Cheers!
>>>
>>>
>>> On Thursday, July 9, 2015 at 12:05:22 PM UTC-4, Nick Clarey wrote:
>>>>
>>>> Hi Patrice,
>>>>
>>>> It's a Python app, and yes warmup requests are enabled.
>>>>
>>>> The app is stuck in the "migrating" state - the "traffic destination"
>>>> has been in the "Traffic move is in progress" for 16 days. The radio
>>>> buttons to change default versions are disabled so that I cannot change the
>>>> default version, which is still the "traffic source".
>>>>
>>>> Best regards,
>>>>
>>>> Nick
>>>>
>>>> On 9 July 2015 at 16:58, Patrice (Cloud Platform Support) <
>>>> pvoutsi...@google.com> wrote:
>>>>
>>>>> Hi Nick,
>>>>>
>>>>> If your app is in Python, Go or PHP, did you enable warmup requests?
>>>>>
>>>>> If you did, then you mean the app is in a migrated state because the
>>>>> new one isn't the default version yet? Or because your old version still
>>>>> serves? The older version should continue serving if your users type the
>>>>> version in your url.
>>>>>
>>>>> Cheers
>>>>>
>>>>> On Thursday, July 9, 2015 at 10:29:00 AM UTC-4, Nick Clarey wrote:
>>>>>>
>>>>>> Hi all,
>>>>>>
>>>>>> I thought I'd try using traffic migration to shift versions of my
>>>>>> appengine application, but it seems to now be jammed in the migrating
>>>>>> state. I thought I'd leave it for a while but at 16 days and counting I'm
>>>>>> thinking something fishy is going on.
>>>>>>
>>>>>> Is there some way to force it to complete?
>>>>>>
>>>>>> Best regards,
>>>>>>
>>>>>> Nick
>>>>>>
>>>>>  --
>>>>> You received this message because you are subscribed to a topic in the
>>>>> Google Groups "Google App Engine" group.
>>>>> To unsubscribe from this topic, visit
>>>>> https://groups.google.com/d/topic/google-appengine/pBPJ6g2WsZU/unsubscribe
>>>>> .
>>>>> To unsubscribe from this group and all its topics, send an email to
>>>>> google-appengine+unsubscr...@googlegroups.com.
>>>>> To post to this group, send email to google-appengine@googlegroups.com
>>>>> .
>>>>> Visit this group at http://groups.google.com/group/google-appengine.
>>>>> To view this discussion on the web visit
>>>>> https://groups.google.com/d/msgid/google-appengine/cefaf609-593f-400d-9302-f1d0e2669723%40googlegroups.com
>>>>> <https://groups.google.com/d/msgid/google-appengine/cefaf609-593f-400d-9302-f1d0e2669723%40googlegroups.com?utm_medium=email&utm_source=footer>
>>>>> .
>>>>>
>>>>> For more options, visit https://groups.google.com/d/optout.
>>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> Nick Clarey
>>>>

Re: [google-appengine] Re: Application stuck in traffic migration

2015-07-27 Thread Nick Clarey
Hi Patrice,

I'm going to need to update the application in the next week - is this
likely to be resolved by then? Will an update to the existing migration
destination work?

Best regards,

Nick

On 22 July 2015 at 19:54, Patrice (Cloud Platform Support) <
pvoutsi...@google.com> wrote:

> Hi Nick,
>
> Sorry for the lack of reply or updates. This is just to let you know you
> are not forgotten and we've tried to figure out what was happening. We now
> have a better understanding of what caused your traffic migration to stop
> and it should be fixed relatively shortly.
>
> I'll let you know whenever I have more news on that front.
>
> Cheers!
>
>
> On Monday, July 13, 2015 at 2:17:56 PM UTC-4, Patrice (Cloud Platform
> Support) wrote:
>>
>> Hi Nick,
>>
>> thank you for the quick replies. I just double-checked and I can confirm
>> that it seems okay on our end when we check. Do you mind including a
>> screenshot of what you see so we can investigate on how come there can be a
>> discrepancy?
>>
>> thank you in advance.
>>
>> On Monday, July 13, 2015 at 10:46:51 AM UTC-4, Nick Clarey wrote:
>>>
>>> I'm afraid no change that I can see - still listed as "traffic move is
>>> in progress".
>>>
>>> Best regards,
>>>
>>> Nick
>>>
>>> On 13 July 2015 at 15:29, Patrice (Cloud Platform Support) <
>>> pvoutsi...@google.com> wrote:
>>>
>>>> Hi Nick,
>>>>
>>>> We've been investigating, and it seems like it went through recently.
>>>> Can you confirm that?
>>>>
>>>> We're looking at a root cause, but from what we can see, you should be
>>>> done with the traffic migration.
>>>>
>>>> Cheers
>>>>
>>>>
>>>> On Thursday, July 9, 2015 at 1:40:56 PM UTC-4, Nick Clarey wrote:
>>>>>
>>>>> Thanks Patrice, now raised as issue 12134.
>>>>>
>>>>> Best regards,
>>>>>
>>>>> Nick
>>>>>
>>>>> On 9 July 2015 at 17:31, Patrice (Cloud Platform Support) <
>>>>> pvoutsi...@google.com> wrote:
>>>>>
>>>>>> Hey again Nick.
>>>>>>
>>>>>> This is definitely peculiar. What I would suggest at this point is to
>>>>>> open a Defect report on this page
>>>>>> <https://code.google.com/p/googleappengine/issues/entry>, and make
>>>>>> sure to use the "Restrict-View-EditIssue" label. This way only you (the
>>>>>> creator) and people from Google will be able to see it. On that issue, 
>>>>>> you
>>>>>> can then give your appID, and we will be able to go investigate further 
>>>>>> and
>>>>>> see what can be done.
>>>>>>
>>>>>> Cheers!
>>>>>>
>>>>>>
>>>>>> On Thursday, July 9, 2015 at 12:05:22 PM UTC-4, Nick Clarey wrote:
>>>>>>>
>>>>>>> Hi Patrice,
>>>>>>>
>>>>>>> It's a Python app, and yes warmup requests are enabled.
>>>>>>>
>>>>>>> The app is stuck in the "migrating" state - the "traffic
>>>>>>> destination" has been in the "Traffic move is in progress" for 16 days. 
>>>>>>> The
>>>>>>> radio buttons to change default versions are disabled so that I cannot
>>>>>>> change the default version, which is still the "traffic source".
>>>>>>>
>>>>>>> Best regards,
>>>>>>>
>>>>>>> Nick
>>>>>>>
>>>>>>> On 9 July 2015 at 16:58, Patrice (Cloud Platform Support) <
>>>>>>> pvoutsi...@google.com> wrote:
>>>>>>>
>>>>>>>> Hi Nick,
>>>>>>>>
>>>>>>>> If your app is in Python, Go or PHP, did you enable warmup requests?
>>>>>>>>
>>>>>>>> If you did, then you mean the app is in a migrated state because
>>>>>>>> the new one isn't the default version yet? Or because your old version
>>>>>>>> still serves? The older version should continue serving if your users 
>>>>>>>> type
>>>>>>>> the 

Re: [google-appengine] Re: Application stuck in traffic migration

2015-07-27 Thread Nick Clarey
Hi Patrice,

In the next week = by Friday 31/7.

Best regards,

Nick

On 27 July 2015 at 14:26, Patrice (Cloud Platform Support) <
pvoutsi...@google.com> wrote:

> Hi Nick,
>
> Thank you for your continued patience on this.
>
> Unfortunately, the precise change to get your application "unstuck" needs
> to be done on the back end directly. Therefore, I just sent the request up
> and I'm waiting to see what happens with it, so an ETA might be hard to
> get. I'll try to put some more pressure on it to see what can be done to
> fast forward the process.
>
> Do you have a precise date for your update next week? That'll help putting
> it within a more precise timeframe.
>
> Cheers!
>
>
> On Monday, July 27, 2015 at 9:02:10 AM UTC-4, Nick Clarey wrote:
>>
>> Hi Patrice,
>>
>> I'm going to need to update the application in the next week - is this
>> likely to be resolved by then? Will an update to the existing migration
>> destination work?
>>
>> Best regards,
>>
>> Nick
>>
>> On 22 July 2015 at 19:54, Patrice (Cloud Platform Support) <
>> pvoutsi...@google.com> wrote:
>>
>>> Hi Nick,
>>>
>>> Sorry for the lack of reply or updates. This is just to let you know you
>>> are not forgotten and we've tried to figure out what was happening. We now
>>> have a better understanding of what caused your traffic migration to stop
>>> and it should be fixed relatively shortly.
>>>
>>> I'll let you know whenever I have more news on that front.
>>>
>>> Cheers!
>>>
>>>
>>> On Monday, July 13, 2015 at 2:17:56 PM UTC-4, Patrice (Cloud Platform
>>> Support) wrote:
>>>>
>>>> Hi Nick,
>>>>
>>>> thank you for the quick replies. I just double-checked and I can
>>>> confirm that it seems okay on our end when we check. Do you mind including
>>>> a screenshot of what you see so we can investigate on how come there can be
>>>> a discrepancy?
>>>>
>>>> thank you in advance.
>>>>
>>>> On Monday, July 13, 2015 at 10:46:51 AM UTC-4, Nick Clarey wrote:
>>>>>
>>>>> I'm afraid no change that I can see - still listed as "traffic move is
>>>>> in progress".
>>>>>
>>>>> Best regards,
>>>>>
>>>>> Nick
>>>>>
>>>>> On 13 July 2015 at 15:29, Patrice (Cloud Platform Support) <
>>>>> pvoutsi...@google.com> wrote:
>>>>>
>>>>>> Hi Nick,
>>>>>>
>>>>>> We've been investigating, and it seems like it went through recently.
>>>>>> Can you confirm that?
>>>>>>
>>>>>> We're looking at a root cause, but from what we can see, you should
>>>>>> be done with the traffic migration.
>>>>>>
>>>>>> Cheers
>>>>>>
>>>>>>
>>>>>> On Thursday, July 9, 2015 at 1:40:56 PM UTC-4, Nick Clarey wrote:
>>>>>>>
>>>>>>> Thanks Patrice, now raised as issue 12134.
>>>>>>>
>>>>>>> Best regards,
>>>>>>>
>>>>>>> Nick
>>>>>>>
>>>>>>> On 9 July 2015 at 17:31, Patrice (Cloud Platform Support) <
>>>>>>> pvoutsi...@google.com> wrote:
>>>>>>>
>>>>>>>> Hey again Nick.
>>>>>>>>
>>>>>>>> This is definitely peculiar. What I would suggest at this point is
>>>>>>>> to open a Defect report on this page
>>>>>>>> <https://code.google.com/p/googleappengine/issues/entry>, and make
>>>>>>>> sure to use the "Restrict-View-EditIssue" label. This way only you (the
>>>>>>>> creator) and people from Google will be able to see it. On that issue, 
>>>>>>>> you
>>>>>>>> can then give your appID, and we will be able to go investigate 
>>>>>>>> further and
>>>>>>>> see what can be done.
>>>>>>>>
>>>>>>>> Cheers!
>>>>>>>>
>>>>>>>>
>>>>>>>> On Thursday, July 9, 2015 at 12:05:22 PM UTC-4, Nick Clarey wrote:
>>>>>>>>>
>>>>>>>>&

Re: [google-appengine] Re: Application stuck in traffic migration

2015-07-28 Thread Nick Clarey
Hi Patrice,

The application now appears to be fully migrated. Thanks!

Best regards,

Nick

On 28 July 2015 at 17:08, Patrice (Cloud Platform Support) <
pvoutsi...@google.com> wrote:

> Hi again Nick,
>
> After some discussions, I got traction on your issue and the backend team
> did some changes. On our end it now seems like it should be gone and your
> app should be fully migrated. Can you confirm if that is the case on your
> en as well?
>
> Thank you
>
> Cheers
>
>
> On Monday, July 27, 2015 at 9:31:30 PM UTC+8, Nick Clarey wrote:
>>
>> Hi Patrice,
>>
>> In the next week = by Friday 31/7.
>>
>> Best regards,
>>
>> Nick
>>
>> On 27 July 2015 at 14:26, Patrice (Cloud Platform Support) <
>> pvoutsi...@google.com> wrote:
>>
>>> Hi Nick,
>>>
>>> Thank you for your continued patience on this.
>>>
>>> Unfortunately, the precise change to get your application "unstuck"
>>> needs to be done on the back end directly. Therefore, I just sent the
>>> request up and I'm waiting to see what happens with it, so an ETA might be
>>> hard to get. I'll try to put some more pressure on it to see what can be
>>> done to fast forward the process.
>>>
>>> Do you have a precise date for your update next week? That'll help
>>> putting it within a more precise timeframe.
>>>
>>> Cheers!
>>>
>>>
>>> On Monday, July 27, 2015 at 9:02:10 AM UTC-4, Nick Clarey wrote:
>>>>
>>>> Hi Patrice,
>>>>
>>>> I'm going to need to update the application in the next week - is this
>>>> likely to be resolved by then? Will an update to the existing migration
>>>> destination work?
>>>>
>>>> Best regards,
>>>>
>>>> Nick
>>>>
>>>> On 22 July 2015 at 19:54, Patrice (Cloud Platform Support) <
>>>> pvoutsi...@google.com> wrote:
>>>>
>>>>> Hi Nick,
>>>>>
>>>>> Sorry for the lack of reply or updates. This is just to let you know
>>>>> you are not forgotten and we've tried to figure out what was happening. We
>>>>> now have a better understanding of what caused your traffic migration to
>>>>> stop and it should be fixed relatively shortly.
>>>>>
>>>>> I'll let you know whenever I have more news on that front.
>>>>>
>>>>> Cheers!
>>>>>
>>>>>
>>>>> On Monday, July 13, 2015 at 2:17:56 PM UTC-4, Patrice (Cloud Platform
>>>>> Support) wrote:
>>>>>>
>>>>>> Hi Nick,
>>>>>>
>>>>>> thank you for the quick replies. I just double-checked and I can
>>>>>> confirm that it seems okay on our end when we check. Do you mind 
>>>>>> including
>>>>>> a screenshot of what you see so we can investigate on how come there can 
>>>>>> be
>>>>>> a discrepancy?
>>>>>>
>>>>>> thank you in advance.
>>>>>>
>>>>>> On Monday, July 13, 2015 at 10:46:51 AM UTC-4, Nick Clarey wrote:
>>>>>>>
>>>>>>> I'm afraid no change that I can see - still listed as "traffic move
>>>>>>> is in progress".
>>>>>>>
>>>>>>> Best regards,
>>>>>>>
>>>>>>> Nick
>>>>>>>
>>>>>>> On 13 July 2015 at 15:29, Patrice (Cloud Platform Support) <
>>>>>>> pvoutsi...@google.com> wrote:
>>>>>>>
>>>>>>>> Hi Nick,
>>>>>>>>
>>>>>>>> We've been investigating, and it seems like it went through
>>>>>>>> recently. Can you confirm that?
>>>>>>>>
>>>>>>>> We're looking at a root cause, but from what we can see, you should
>>>>>>>> be done with the traffic migration.
>>>>>>>>
>>>>>>>> Cheers
>>>>>>>>
>>>>>>>>
>>>>>>>> On Thursday, July 9, 2015 at 1:40:56 PM UTC-4, Nick Clarey wrote:
>>>>>>>>>
>>>>>>>>> Thanks Patrice, now raised as issue 12134.
>>>>>>>>>
>>>>>>>>> Best