Re: [google-appengine] Re: "The server encountered an error" ?

2010-10-27 Thread Sundar
Would a state of "elevated" for datastor or task queues affect deployments?
I'm unable to deploy my app.

On Wed, Oct 27, 2010 at 11:02 PM, blackpawn wrote:

> yep me too.  system status says there is an Anomaly with the Datastore that
> is being investigated.  :O
>
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Re: [google-appengine] Re: "The server encountered an error" ?

2010-10-27 Thread Sundar
And now it's all ok. It's amazing how well it works when it does, and how I
have crazy anxiety when things go wonky on GAE :)

On Wed, Oct 27, 2010 at 11:04 PM, Sundar  wrote:

> Would a state of "elevated" for datastor or task queues affect deployments?
> I'm unable to deploy my app.
>
>
> On Wed, Oct 27, 2010 at 11:02 PM, blackpawn wrote:
>
>> yep me too.  system status says there is an Anomaly with the Datastore
>> that is being investigated.  :O
>>
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[google-appengine] DataStore statistics clarification needed

2010-11-03 Thread Sundar
I'm confused about the numbers that are provided in my dashboard:

   - Datastore Statistics says: Size of all entities = 12 MB
   - Datastore Admin gives me all my entity kinds, and the total is 11.112MB
   - Dashboard says that "Total Stored Data" is 2.04GB

Is there a way to determine what exactly "Total Stored Data" refers to? I've
seen a lot of forum posts that say this is linked to indexes. But my "number
of indexes" is 0. But even otherwise, 1.9GB of indexes on a 12MB data-set
seems wrong.

So what exactly is taking up all the storage? Is there a way to get a
break-down of the storage for this TSD value? It would be very helpful to
dave details since I'm being billing for this amount, and right now it's a
bit of a black-box.

Also it seems there are a lot of posts over the last few months about
understanding what the Total Stored Data value means. So it might be
worthwhile for google to clarify this in the documentation.

The appid is fpgamesserver.

PS. I realize more info on my entities might be necessary for getting a
better sense of what's going on, but I'll wait for the question before
posting details of my app.

On Wed, Nov 3, 2010 at 9:58 AM, sahid  wrote:

> Hello,
>
> Since this morning, i do not receive emails in my handler.
> So maybe somebody has a same problem?
>
> APPID: devel-inchallah
>
> Thanks,
> Sahid
>
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Re: [google-appengine] DataStore statistics clarification needed

2010-11-03 Thread Sundar
Nothing in the blobstore. It's possible that this was as a result of the
per-property index - the Total Stored Data size is now 0.06GB = 60MB, which
is still high, but more reasonably in tune with per-property indexes.

And nothing changed on my side. If the TSD stats are hours behind it's
really hard to figure out when there are problems. And I've starred that
ticket.

Googlers - is there some way to get a better sense of TSD or a better view
of the index usage? Also there was obviously a mistake in the calculation of
my usage (because how else could the storage amount go down so drastically).
So is there an explanation of why it was wrong and what happened to have it
corrected?


On Thu, Nov 4, 2010 at 12:15 AM, Robert Kluin wrote:

> Figuring out what is contributing to the stored data numbers can be
> pretty tricky.  Like Steve notes, an important part of that is the
> indexes.  You might want to star issue 2740.
>  http://code.google.com/p/googleappengine/issues/detail?id=2740
>
>
>
> Robert
>
>
>
>
>
> On Wed, Nov 3, 2010 at 20:09, Stephen Johnson 
> wrote:
> > Hi,
> > Have you put anything in the blobstore? That counts toward your billable
> > quota size. What about your task queues? They also count although they
> > aren't enforced as of yet as far as I know. Check this document for
> further
> > help: http://code.google.com/appengine/docs/quotas.html
> >
> > Also, as other replier stated, you always have indexes. At the very least
> > you will have a primary key index and any properties that are not
> explicitly
> > marked as unindexed will have an index built for them automatically. And
> be
> > careful of exploding indexes which can really cause your data usage to
> > explode which shouldn't be your problem here since as you state you don't
> > have any composite indexes configured.
> >
> > Steve
> >
> > On Wed, Nov 3, 2010 at 7:46 AM, Sundar  wrote:
> >>
> >> I'm confused about the numbers that are provided in my dashboard:
> >>
> >> Datastore Statistics says: Size of all entities = 12 MB
> >> Datastore Admin gives me all my entity kinds, and the total is 11.112MB
> >> Dashboard says that "Total Stored Data" is 2.04GB
> >>
> >> Is there a way to determine what exactly "Total Stored Data" refers to?
> >> I've seen a lot of forum posts that say this is linked to indexes. But
> my
> >> "number of indexes" is 0. But even otherwise, 1.9GB of indexes on a 12MB
> >> data-set seems wrong.
> >> So what exactly is taking up all the storage? Is there a way to get a
> >> break-down of the storage for this TSD value? It would be very helpful
> to
> >> dave details since I'm being billing for this amount, and right now it's
> a
> >> bit of a black-box.
> >> Also it seems there are a lot of posts over the last few months about
> >> understanding what the Total Stored Data value means. So it might be
> >> worthwhile for google to clarify this in the documentation.
> >> The appid is fpgamesserver.
> >> PS. I realize more info on my entities might be necessary for getting a
> >> better sense of what's going on, but I'll wait for the question before
> >> posting details of my app.
> >> On Wed, Nov 3, 2010 at 9:58 AM, sahid 
> wrote:
> >>>
> >>> Hello,
> >>>
> >>> Since this morning, i do not receive emails in my handler.
> >>> So maybe somebody has a same problem?
> >>>
> >>> APPID: devel-inchallah
> >>>
> >>> Thanks,
> >>> Sahid
> >>>
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[google-appengine] Unable to deploy due to "500 server error"

2010-11-18 Thread Sundar
Trying to deploy I keep getting:
"The server encountered an error and could not complete your request. If the
problem persists, please report your problem and mention this error message
and the query that caused it."
I don't see any outage in the GAE status page. Is anyone else having this
problem? I deployed earlier today without any problem.

I tried to deploy several times in the last 30 minutes.

If support needs the appid please let me know. Thanks much.

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Re: [google-appengine] Re: Unable to deploy due to "500 server error"

2010-11-18 Thread Sundar
Server: appengine.google.com.
Scanning files on local disk.
Initiating update.
Password for cyberto...@gmail.com:
Error 500: --- begin server output ---



500 Server Error


Error: Server Error
The server encountered an error and could not complete your
request.If the problem persists, please http://code.google.com/appengine/community.html";>report your problem and
mention this error message and the query that caused it.


--- end server output ---


On Thu, Nov 18, 2010 at 6:22 PM, Felippe Bueno wrote:

> (admin is working now)
>
> On Thu, Nov 18, 2010 at 9:19 PM, Ikai Lan (Google)
> > wrote:
> > What error are you guys seeing? I am seeing this log:
> >
> > Creating staging directory
> >
> > Scanning for jsp files.
> >
> > Scanning files on local disk.
> >
> > Initiating update.
> >
> > java.lang.RuntimeException: Bad authentication response: 500 Internal
> Server
> > Error
> >
> > I just want to verify that we are all seeing the same error.
> > --
> > Ikai Lan
> > Developer Programs Engineer, Google App Engine
> > Blogger: http://googleappengine.blogspot.com
> > Reddit: http://www.reddit.com/r/appengine
> > Twitter: http://twitter.com/app_engine
> >
> >
> > On Thu, Nov 18, 2010 at 3:07 PM, Felippe Bueno 
> > wrote:
> >>
> >> same here for the admin
> >>
> >> On Thu, Nov 18, 2010 at 9:06 PM, Alexander W.
> >>  wrote:
> >> > here too...
> >> >
> >> > --
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Re: [google-appengine] Re: Unable to deploy due to "500 server error"

2010-11-18 Thread Sundar
It's been over an hour and there has been no change to the appengine status
page. It says everything is "Normal". I realize the GAE guys are
under-resourced, but this is quite disappointing - especially when there are
production apps at stake.

Is there any update on what's going on Google Guys? Really not trying to
rant, but I've got others breathing down my neck (as I'm sure more devs on
this group do as well).

On Thu, Nov 18, 2010 at 7:00 PM, Peter Warren  wrote:

> +1
>
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Re: [google-appengine] Re: Unable to deploy due to "500 server error"

2010-11-18 Thread Sundar
Now that it's back to working order, I'm curious about what happened. I'm
sure I'm asking prematurely and that Ikai/Google-Guys will update in a few
mins.

On Thu, Nov 18, 2010 at 7:57 PM, Dai Decheng  wrote:

> +1
> And I also can not use appcfg.py to download data.
>
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Re: [google-appengine] Re: Unable to deploy due to "500 server error"

2010-11-18 Thread Sundar
Thanks Ikai. And you get the credit since you're the (email) face of
AppEngine and you get to have the blame as well ;)

Cheers

On Thu, Nov 18, 2010 at 8:38 PM, Ikai Lan (Google)

> wrote:

> I wish I could take credit for this, but you have the other members of our
> excellent production team to thank. Here are some more details:
>
>
> http://groups.google.com/group/google-appengine-downtime-notify/browse_thread/thread/474b9ae7a7c32013
>
>
> --
> Ikai Lan
> Developer Programs Engineer, Google App Engine
> Blogger: http://googleappengine.blogspot.com
> Reddit: http://www.reddit.com/r/appengine
> Twitter: http://twitter.com/app_engine
>
>
>
> On Thu, Nov 18, 2010 at 5:21 PM, Riley  wrote:
>
>> Deploy works for me again.  Thanks Ikai!
>>
>> On Nov 18, 6:31 pm, Sergio Lopes  wrote:
>> > java.lang.RuntimeException: Bad authentication response: 500 Internal
>> > Server Error
>> > Unable to update app: Bad authentication response: 500 Internal Server
>> > Error
>>
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[google-appengine] Log inconsistencies starting at 11.30am (EST) [critical]

2010-12-01 Thread Sundar
We're having a problem with our logs on one appid. Since 12-01 08:46AM
31.565 we have no debug logs. And all our other logs are truncated. We're
having problems that seem to be related to the datastore and memcache, but
are unable to figure out what's going on since the logs are incorrect.

This is only on one appid (fpgamesserver-stage) and not on others (which are
code-copies of this one)

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[google-appengine] appengine.google.com returns 500 error

2010-12-01 Thread Sundar
Since around 2pm CST appengine.google.com keeps giving me:

Error: Server Error
The server encountered an error and could not complete your request.
If the problem persists, please report your problem and mention this error
message and the query that caused it.

Basically this means I can't get to my dashboard, can't create new apps, and
can't really do anything administrative. My apps seem to be running fine,
but it's hard to say since I can't get to my logs!

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[google-appengine] appengine.google.com returns 500 error

2010-12-01 Thread Sundar
Since around 2pm CST appengine.google.com keeps giving me:

Error: Server Error
The server encountered an error and could not complete your request.
If the problem persists, please report your problem and mention this error
message and the query that caused it.

Basically this means I can't get to my dashboard, can't create new apps, and
can't really do anything administrative. My apps seem to be running fine,
but it's hard to say since I can't get to my logs!

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Re: [google-appengine] appengine.google.com returns 500 error

2010-12-01 Thread Sundar
It's 100% unavailable for me at present.

On Wed, Dec 1, 2010 at 2:44 PM, dloomer  wrote:

> Looks like for some of us, this isn't intermittent: it happens 100% of the
> time :)
>
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[google-appengine] Errors trying to deploy (503 - try again)

2010-12-07 Thread Sundar
For the last 30 minutes (starting around 3.50pm EST) I've been unable to
deploy to a couple of my appid's. I noticed there was a an elevated state
for the Python service, but things seem to be back to normal. Is anyone else
experiencing deployment difficulties?

Cloning 23 static files.
Cloning 235 application files.
Cloned 100 files.
Cloned 200 files.
Precompilation starting.
Rolling back the update.
Error 503: --- begin server output ---

Try Again (503)
An unexpected failure has occurred. Please try again.
--- end server output ---

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Re: [google-appengine] Re: Errors trying to deploy (503 - try again)

2010-12-07 Thread Sundar
I thought this might be a problem with 1.3.8 deploying, but after updating
to 1.4.0 I still have the same problem. So basically cannot update my
application right now with fixes. Any ideas on what might be going on would
be very helpful. I was able to deploy at 3.40 EST without a problem.

The appid is fpgamesserver-test, in case it's helpful to app-engine support
staff.

On Tue, Dec 7, 2010 at 4:48 PM, InspiradoGames wrote:

> Same here... Really need to get an update through today.
>
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Re: [google-appengine] Re: Errors trying to deploy (503 - try again)

2010-12-07 Thread Sundar
Something appears to have changed in the last 10 minutes. Deployment works
even with pre-compilation. I could try with precompilation disabled but it's
a bad test since things are working now :(

On Tue, Dec 7, 2010 at 8:03 PM, Ikai Lan (Google)

> wrote:

> When you see a 503, try disabling precompilation. We've been having issues
> with that service recently that we're trying to hammer out:
>
> Java:
>
> http://code.google.com/appengine/docs/java/config/appconfig.html#Disabling_Precompilation
>
> Python:
>
> http://code.google.com/appengine/docs/python/config/appconfig.html#Precompilation
>
> Can you let us know if this works for you?
>
> --
> Ikai Lan
> Developer Programs Engineer, Google App Engine
> Blogger: http://googleappengine.blogspot.com
> Reddit: http://www.reddit.com/r/appengine
> Twitter: http://twitter.com/app_engine
>
>
>
> On Tue, Dec 7, 2010 at 2:42 PM, Sundar  wrote:
>
>> I thought this might be a problem with 1.3.8 deploying, but after updating
>> to 1.4.0 I still have the same problem. So basically cannot update my
>> application right now with fixes. Any ideas on what might be going on would
>> be very helpful. I was able to deploy at 3.40 EST without a problem.
>>
>> The appid is fpgamesserver-test, in case it's helpful to app-engine
>> support staff.
>>
>>
>> On Tue, Dec 7, 2010 at 4:48 PM, InspiradoGames 
>> wrote:
>>
>>> Same here... Really need to get an update through today.
>>>
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Re: [google-appengine] Re: Errors trying to deploy (503 - try again)

2010-12-07 Thread Sundar
hi David, are you sure it failed with the precompilation? I ask because I
don't have the 503 error any more and can't verify that precompilation was
the culprit. thanks
On Dec 7, 2010 10:24 PM, "David Tucker"  wrote:
> I was finally able to successfully deploy when I did the following:
>
> 1. remove the precompiled option from app.yaml (i.e. remove the following
> two lines):
>
> derived_file_type:
>
> - python_precompiled
>
> 2. Execute appcfg.py with the --no_precompilation option
>
> Previously I had been trying to deploy with just the --no_precompilation
> flag but the lines must be removed from app.yaml as well
>
> Dave
>
> On Tue, Dec 7, 2010 at 7:03 PM, Ikai Lan (Google)
> <
ikai.l%2bgro...@google.com >
>> wrote:
>
>> When you see a 503, try disabling precompilation. We've been having
issues
>> with that service recently that we're trying to hammer out:
>>
>> Java:
>>
>>
http://code.google.com/appengine/docs/java/config/appconfig.html#Disabling_Precompilation
>>
>> Python:
>>
>>
http://code.google.com/appengine/docs/python/config/appconfig.html#Precompilation
>>
>> Can you let us know if this works for you?
>>
>> --
>> Ikai Lan
>> Developer Programs Engineer, Google App Engine
>> Blogger: http://googleappengine.blogspot.com
>> Reddit: http://www.reddit.com/r/appengine
>> Twitter: http://twitter.com/app_engine
>>
>>
>>
>> On Tue, Dec 7, 2010 at 2:42 PM, Sundar  wrote:
>>
>>> I thought this might be a problem with 1.3.8 deploying, but after
updating
>>> to 1.4.0 I still have the same problem. So basically cannot update my
>>> application right now with fixes. Any ideas on what might be going on
would
>>> be very helpful. I was able to deploy at 3.40 EST without a problem.
>>>
>>> The appid is fpgamesserver-test, in case it's helpful to app-engine
>>> support staff.
>>>
>>>
>>> On Tue, Dec 7, 2010 at 4:48 PM, InspiradoGames wrote:
>>>
>>>> Same here... Really need to get an update through today.
>>>>
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>>>
>>
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[google-appengine] Unable to deploy due to "500 server error" since 5.45pm EST

2010-12-12 Thread Sundar
Attempting to deploy, I get:

Cloning 22 static files.
Cloning 241 application files.
Cloned 100 files.
Cloned 200 files.
Precompilation starting.
Rolling back the update.
Error 500: --- begin server output ---



500 Server Error


Error: Server Error
The server encountered an error and could not complete your
request.If the problem persists, please http://code.google.com/appengine/community.html";>report your problem and
mention this error message and the query that caused it.


--- end server output ---

Same happened whether with or without --no_precompilation.

Started working again around 6.09pm EST. No indication anywhere in GAE stats
that anything was wrong, but deploying from different networks to different
appids all failed.

Any status or information from google on what happened would be nice.
Thanks.

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[google-appengine] Unable to deploy since 3.10pm EST

2010-12-22 Thread Sundar
I keep getting the following from about 3.10pm EST, when trying to deploy my
application:

Error 500: --- begin server output ---



500 Server Error


Error: Server Error
The server encountered an error and could not complete your
request.If the problem persists, please http://code.google.com/appengine/community.html";>report your problem and
mention this error message and the query that caused it.


--- end server output ---

I was able to deploy to one application just fine, then the second failed,
and now the first also fails.

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Re: [google-appengine] Re: Unable to deploy since 3.10pm EST

2010-12-22 Thread Sundar
Ikai,
I appreciate the response. But please could you give us more detail - what
happened to cause the problem and what was fixed? Thanks.

On Wed, Dec 22, 2010 at 4:20 PM, Ikai Lan (Google)

> wrote:

> This has been fixed.
>
> --
> Ikai Lan
> Developer Programs Engineer, Google App Engine
> Blogger: http://googleappengine.blogspot.com
> Reddit: http://www.reddit.com/r/appengine
> Twitter: http://twitter.com/app_engine
>
>
>
> On Wed, Dec 22, 2010 at 12:26 PM, Philip wrote:
>
>> Please star this issue (usually the fastest way to get help) if you
>> are also affected.
>>
>> http://code.google.com/p/googleappengine/issues/detail?id=4293
>>
>> On Dec 22, 9:23 pm, kamens  wrote:
>> > If it helps: App ID: khanexercises
>> >
>> > On Dec 22, 3:22 pm, kamens  wrote:
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> > > Same exact situation/error here.
>> >
>> > > On Dec 22, 3:20 pm, Sundar  wrote:
>> >
>> > > > I keep getting the following from about 3.10pm EST, when trying to
>> deploy my
>> > > > application:
>> >
>> > > > Error 500: --- begin server output ---
>> >
>> > > > 
>> > > > 
>> > > > 500 Server Error
>> > > > 
>> > > > 
>> > > > Error: Server Error
>> > > > The server encountered an error and could not complete your
>> > > > request.If the problem persists, please http://code.google.com/appengine/community.html";>report your problem
>> and
>> > > > mention this error message and the query that caused it.
>> > > > 
>> > > > 
>> > > > --- end server output ---
>> >
>> > > > I was able to deploy to one application just fine, then the second
>> failed,
>> > > > and now the first also fails.
>>
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[google-appengine] 500 Server Error trying to deploy

2011-01-05 Thread Sundar
I'm unable to deploy to my applications due to 500 Server Error. Cloning
starts, then fails:

Cloning 24 static files.
Cloning 247 application files.
Rolling back the update.
Error 500: --- begin server output ---


This started at 4.10pm EST

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Re: [google-appengine] Re: Console 500 error and Datastore timeout

2011-01-05 Thread Sundar
And unable to deploy

On Wed, Jan 5, 2011 at 4:26 PM, NickFranceschina  wrote:

> same here...
>
> On Jan 5, 4:22 pm, John  wrote:
> > At about 13:15 PT on 5-Jan, started getting Datastore timeout from one of
> my
> > apps. Tried looking at GAE console and got 500 error.
>
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[google-appengine] Repeated (daily) captcha verification for authentication

2011-02-10 Thread Sundar
Since about 2 days ago every time I try to deploy using appcfg.py I receive:

Scanning files on local disk.
Initiating update.
Please go to
https://www.google.com/accounts/DisplayUnlockCaptcha
and verify you are a human. Then try again.
Error 401: --- begin server output ---
Must authenticate first.
--- end server output ---
)
Email was triggered for: Failure


I seem to be forced to validate that I'm human every day. But more
importantly, by deployment script is NOT human - I've got it running as part
of a Hudson job.

So how can I disable this after I've initially verified? I need to be able
to have my deployment script do its work.

To be clear, I did NOT have this authentication/captcha request for weeks,
and it has suddenly started in the last couple of days

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[google-appengine] Re: Repeated (daily) captcha verification for authentication

2011-03-03 Thread Sundar
I'm still having this problem over 2 weeks later. (Neither Google Apps
support nor Google API support seem to have any solution).

Does anyone else have this problem - i.e., repeated requests to "verify you
are a human", irrespective of unlocking the captcha? Is there any reason
this would be triggered on a specific account? Since I auto-login
(command-line params) with this account for my deployments I wonder if
there's some reason this triggers the problem. I never have an
authentication problem for gmail or other google-apps services from this
account.

There seems to be nothing consistent about when or why this happens - it's
at different times of day and sometimes within seconds of having deployed
(I've had many instances where I can update my app, but setting the default
version a few seconds later results in the captcha trigger).

I pretty much always deploy from the same network so it can't be a
connection from too many networks issue. Just wondering if there are some
things I should *not* do that cause the captcha to be triggered, or if
anyone has some suggestions I could try.

Thanks for any help/suggestions to resolve this issue.

References:

   - Stack overflow:
   
http://stackoverflow.com/questions/5123009/google-appengine-asks-me-daily-to-verify-you-are-human
   - Google API forum:
   
http://groups.google.com/group/google-apps-mgmt-apis/browse_thread/thread/a5ab1e2c9e5fb0f3


On Thu, Feb 10, 2011 at 6:39 PM, Sundar  wrote:

> Since about 2 days ago every time I try to deploy using appcfg.py I
> receive:
>
> Scanning files on local disk.
> Initiating update.
> Please go to
> https://www.google.com/accounts/DisplayUnlockCaptcha
> and verify you are a human. Then try again.
> Error 401: --- begin server output ---
> Must authenticate first.
> --- end server output ---
> )
> Email was triggered for: Failure
>
>
> I seem to be forced to validate that I'm human every day. But more
> importantly, by deployment script is NOT human - I've got it running as part
> of a Hudson job.
>
> So how can I disable this after I've initially verified? I need to be able
> to have my deployment script do its work.
>
> To be clear, I did NOT have this authentication/captcha request for weeks,
> and it has suddenly started in the last couple of days
>

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