[google-appengine] Consistent 503 errors while updating Go app
Folks, We are getting persistent 503 errors (see below) while running appcfg update. 02:33 PM Error 503: --- begin server output --- Try Again (503) An unexpected failure has occurred. Please try again. --- end server output --- This began yesterday and is still persistent. Consistent failure over 24 hours on a major function seems like a problem, yet the AppEngine system status page is all 'green.' Are we the only ones? Is there a place we can learn more than "unexpected failure?" I'm completely willing to accept that it may be our fault, but I don't have any feedback on what that problem may be. This seems completely unacceptable and a non-starter for any real business application. Are we missing something? Is there a workaround? Is there another communication forum we can use to learn more about this? Do people simply accept this poor level of service? Can we pay more to get better service?We are using Go which is labelled experimental. Is that the issue? If we used Python (for example), would this NOT be an issue? Thanks, Todd -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/groups/opt_out.
Re: [google-appengine] Consistent 503 errors while updating Go app
On Sat, Jan 25, 2014 at 1:51 PM, Todd Olson wrote: > Consistent failure over 24 hours on a major function seems like a problem, > yet the AppEngine system status page is all 'green.' Are we the only ones? > Deployment issues occasionally crop up, but they tend to fix themselves sooner or later. You can try running the *appcfg rollback* command to see if that fixes the issue: https://developers.google.com/appengine/docs/go/tools/uploadinganapp#Go_Command-line_arguments On Sat, Jan 25, 2014 at 1:51 PM, Todd Olson wrote: > Can we pay more to get better service? > Yes. You can purchase a silver, gold, or platinum service account from https://cloud.google.com/support/ On Sat, Jan 25, 2014 at 1:51 PM, Todd Olson wrote: > We are using Go which is labelled experimental. Is that the issue? > Not necessarily, but it's a good idea in general for Go users to subscribe to the *google-appengine-go* mailing list. In particular, you may be interested in this message: https://groups.google.com/d/msg/google-appengine-go/0M51vZx8YQc/4xsYCXodLaMJ - -Vinny P Technology & Media Advisor Chicago, IL App Engine Code Samples: http://www.learntogoogleit.com -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/groups/opt_out.
Re: [google-appengine] Consistent 503 errors while updating Go app
Thanks for the response. It cleared up around 4PM ET on Saturday and was working fine until around 1:30PM ET today. It's down for 90 minutes again (and counting). I simply cannot imagine that we are the only ones encountering these issues, yet I cannot find any information/announcement. What are we doing wrong? We are subscribed to the google-appengine-go mailing list. On Monday, January 27, 2014 1:51:17 PM UTC-5, Vinny P wrote: > > On Sat, Jan 25, 2014 at 1:51 PM, Todd Olson > > wrote: > >> Consistent failure over 24 hours on a major function seems like a >> problem, yet the AppEngine system status page is all 'green.' Are we the >> only ones? >> > > > Deployment issues occasionally crop up, but they tend to fix themselves > sooner or later. You can try running the *appcfg rollback* command to see > if that fixes the issue: > https://developers.google.com/appengine/docs/go/tools/uploadinganapp#Go_Command-line_arguments > > > On Sat, Jan 25, 2014 at 1:51 PM, Todd Olson > > wrote: > >> Can we pay more to get better service? >> > > > Yes. You can purchase a silver, gold, or platinum service account from > https://cloud.google.com/support/ > > > On Sat, Jan 25, 2014 at 1:51 PM, Todd Olson > > wrote: > >> We are using Go which is labelled experimental. Is that the issue? >> > > > Not necessarily, but it's a good idea in general for Go users to subscribe > to the *google-appengine-go* mailing list. In particular, you may be > interested in this message: > https://groups.google.com/d/msg/google-appengine-go/0M51vZx8YQc/4xsYCXodLaMJ > > > > - > -Vinny P > Technology & Media Advisor > Chicago, IL > > App Engine Code Samples: http://www.learntogoogleit.com > > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/groups/opt_out.
Re: [google-appengine] Consistent 503 errors while updating Go app
In my python deployment I found out that turning off precompilation during upload works around the issue. I am not familiar with GO. Is something similar an option? I share your frustration. Do open a production ticket for the record and update it but unless you have paid support nobody from Google will ever get back to you, even if you are a paying customer. Sometimes I wonder if anybody from Google even reads this list any more. PK http://www.gae123.com > On Jan 27, 2014, at 12:08 PM, Todd Olson wrote: > > Thanks for the response. It cleared up around 4PM ET on Saturday and was > working fine until around 1:30PM ET today. It's down for 90 minutes again > (and counting). > > I simply cannot imagine that we are the only ones encountering these issues, > yet I cannot find any information/announcement. What are we doing wrong? > > We are subscribed to the google-appengine-go mailing list. > >> On Monday, January 27, 2014 1:51:17 PM UTC-5, Vinny P wrote: >>> On Sat, Jan 25, 2014 at 1:51 PM, Todd Olson wrote: >>> Consistent failure over 24 hours on a major function seems like a problem, >>> yet the AppEngine system status page is all 'green.' Are we the only ones? >> >> >> Deployment issues occasionally crop up, but they tend to fix themselves >> sooner or later. You can try running the appcfg rollback command to see if >> that fixes the issue: >> https://developers.google.com/appengine/docs/go/tools/uploadinganapp#Go_Command-line_arguments >> >> >>> On Sat, Jan 25, 2014 at 1:51 PM, Todd Olson wrote: >>> Can we pay more to get better service? >> >> >> Yes. You can purchase a silver, gold, or platinum service account from >> https://cloud.google.com/support/ >> >> >> On Sat, Jan 25, 2014 at 1:51 PM, Todd Olson wrote: >>> We are using Go which is labelled experimental. Is that the issue? >> >> >> Not necessarily, but it's a good idea in general for Go users to subscribe >> to the google-appengine-go mailing list. In particular, you may be >> interested in this message: >> https://groups.google.com/d/msg/google-appengine-go/0M51vZx8YQc/4xsYCXodLaMJ >> >> >> >> - >> -Vinny P >> Technology & Media Advisor >> Chicago, IL >> >> App Engine Code Samples: http://www.learntogoogleit.com > > -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to google-appengine+unsubscr...@googlegroups.com. > To post to this group, send email to google-appengine@googlegroups.com. > Visit this group at http://groups.google.com/group/google-appengine. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/groups/opt_out.
Re: [google-appengine] Consistent 503 errors while updating Go app
On Mon, Jan 27, 2014 at 2:08 PM, Todd Olson wrote: > I simply cannot imagine that we are the only ones encountering these > issues, yet I cannot find any information/announcement. What are we doing > wrong? > Well, that's a bit of an open-ended question. If you can narrow it down (i.e. instance startup issues, optimization, etc) I can help with specific questions. If your issue is more of a general architecture design problem, it would probably be better idea to pay for a support package and contact Google directly. Google can access your application, data, and much more profiling information than I have access to. - -Vinny P Technology & Media Advisor Chicago, IL App Engine Code Samples: http://www.learntogoogleit.com -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/groups/opt_out.
Re: [google-appengine] Consistent 503 errors while updating Go app
There definitely seems to be an intermittent issue around precompilation. Also, is anyone seeing wildly varying speed of writes and reads of the datastore? On 28 January 2014 15:26, Vinny P wrote: > On Mon, Jan 27, 2014 at 2:08 PM, Todd Olson wrote: > >> I simply cannot imagine that we are the only ones encountering these >> issues, yet I cannot find any information/announcement. What are we doing >> wrong? > > > > Well, that's a bit of an open-ended question. If you can narrow it down > (i.e. instance startup issues, optimization, etc) I can help with specific > questions. > > If your issue is more of a general architecture design problem, it would > probably be better idea to pay for a support package and contact Google > directly. Google can access your application, data, and much more profiling > information than I have access to. > > > - > -Vinny P > Technology & Media Advisor > Chicago, IL > > App Engine Code Samples: http://www.learntogoogleit.com > > -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to google-appengine+unsubscr...@googlegroups.com. > To post to this group, send email to google-appengine@googlegroups.com. > Visit this group at http://groups.google.com/group/google-appengine. > For more options, visit https://groups.google.com/groups/opt_out. -- Emlyn http://point7.wordpress.com - My blog https://plus.google.com/u/0/100281903174934656260 - Google+ -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/groups/opt_out.
Re: [google-appengine] Consistent 503 errors while updating Go app
Just a quick update to folks on this thread. We upgraded to Silver support and filed a ticket. They acknowledged it was a problem on their side and fixed it within 24 hours. Everything is awesome now. If you are using this for a product application, I can now recommend purchasing Silver support. I feel much better :) On Wednesday, January 29, 2014 5:09:44 AM UTC-5, Emlyn wrote: > > There definitely seems to be an intermittent issue around precompilation. > > Also, is anyone seeing wildly varying speed of writes and reads of the > datastore? > > On 28 January 2014 15:26, Vinny P > > wrote: > > On Mon, Jan 27, 2014 at 2:08 PM, Todd Olson > > wrote: > > > >> I simply cannot imagine that we are the only ones encountering these > >> issues, yet I cannot find any information/announcement. What are we > doing > >> wrong? > > > > > > > > Well, that's a bit of an open-ended question. If you can narrow it down > > (i.e. instance startup issues, optimization, etc) I can help with > specific > > questions. > > > > If your issue is more of a general architecture design problem, it would > > probably be better idea to pay for a support package and contact Google > > directly. Google can access your application, data, and much more > profiling > > information than I have access to. > > > > > > - > > -Vinny P > > Technology & Media Advisor > > Chicago, IL > > > > App Engine Code Samples: http://www.learntogoogleit.com > > > > -- > > You received this message because you are subscribed to the Google > Groups > > "Google App Engine" group. > > To unsubscribe from this group and stop receiving emails from it, send > an > > email to google-appengi...@googlegroups.com . > > To post to this group, send email to > > google-a...@googlegroups.com. > > > Visit this group at http://groups.google.com/group/google-appengine. > > For more options, visit https://groups.google.com/groups/opt_out. > > > > -- > Emlyn > > http://point7.wordpress.com - My blog > https://plus.google.com/u/0/100281903174934656260 - Google+ > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/groups/opt_out.
Re: [google-appengine] Consistent 503 errors while updating Go app
Todd, thank you so much for the update. Right now I can also report that python precompilation works and is really fast. PK http://www.gae123.com On January 29, 2014 at 6:46:18 AM, Todd Olson (t...@pendo.io) wrote: Just a quick update to folks on this thread. We upgraded to Silver support and filed a ticket. They acknowledged it was a problem on their side and fixed it within 24 hours. Everything is awesome now. If you are using this for a product application, I can now recommend purchasing Silver support. I feel much better :) On Wednesday, January 29, 2014 5:09:44 AM UTC-5, Emlyn wrote: There definitely seems to be an intermittent issue around precompilation. Also, is anyone seeing wildly varying speed of writes and reads of the datastore? On 28 January 2014 15:26, Vinny P wrote: > On Mon, Jan 27, 2014 at 2:08 PM, Todd Olson wrote: > >> I simply cannot imagine that we are the only ones encountering these >> issues, yet I cannot find any information/announcement. What are we doing >> wrong? > > > > Well, that's a bit of an open-ended question. If you can narrow it down > (i.e. instance startup issues, optimization, etc) I can help with specific > questions. > > If your issue is more of a general architecture design problem, it would > probably be better idea to pay for a support package and contact Google > directly. Google can access your application, data, and much more profiling > information than I have access to. > > > - > -Vinny P > Technology & Media Advisor > Chicago, IL > > App Engine Code Samples: http://www.learntogoogleit.com > > -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to google-appengi...@googlegroups.com. > To post to this group, send email to google-a...@googlegroups.com. > Visit this group at http://groups.google.com/group/google-appengine. > For more options, visit https://groups.google.com/groups/opt_out. -- Emlyn http://point7.wordpress.com - My blog https://plus.google.com/u/0/100281903174934656260 - Google+ -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/groups/opt_out.
Re: [google-appengine] Consistent 503 errors while updating Go app
But now precompilation is broken again… Todd I hear you about support, but I really do not feel like paying silver support or even worse the more expensive options, so that I can tell Google when their precompilation feature is broken, which lately is every few hours. I already pay 4 figure annual bills for the service and I have the expectation that the service is running and they monitor it and they proactively fix it. Having developed my project with GAE since almost day 1, I now realize that the introduction of paid support with the simultaneous disappearance of Google personnel in these forums, is essentially the second huge price hike that Google introduced since the launch of the service. (The first being the transition from counting actual CPU time to counting instance up time). PK http://www.gae123.com On January 29, 2014 at 9:34:23 AM, PK (p...@gae123.com) wrote: Todd, thank you so much for the update. Right now I can also report that python precompilation works and is really fast. PK http://www.gae123.com On January 29, 2014 at 6:46:18 AM, Todd Olson (t...@pendo.io) wrote: Just a quick update to folks on this thread. We upgraded to Silver support and filed a ticket. They acknowledged it was a problem on their side and fixed it within 24 hours. Everything is awesome now. If you are using this for a product application, I can now recommend purchasing Silver support. I feel much better :) On Wednesday, January 29, 2014 5:09:44 AM UTC-5, Emlyn wrote: There definitely seems to be an intermittent issue around precompilation. Also, is anyone seeing wildly varying speed of writes and reads of the datastore? On 28 January 2014 15:26, Vinny P wrote: > On Mon, Jan 27, 2014 at 2:08 PM, Todd Olson wrote: > >> I simply cannot imagine that we are the only ones encountering these >> issues, yet I cannot find any information/announcement. What are we doing >> wrong? > > > > Well, that's a bit of an open-ended question. If you can narrow it down > (i.e. instance startup issues, optimization, etc) I can help with specific > questions. > > If your issue is more of a general architecture design problem, it would > probably be better idea to pay for a support package and contact Google > directly. Google can access your application, data, and much more profiling > information than I have access to. > > > - > -Vinny P > Technology & Media Advisor > Chicago, IL > > App Engine Code Samples: http://www.learntogoogleit.com > > -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to google-appengi...@googlegroups.com. > To post to this group, send email to google-a...@googlegroups.com. > Visit this group at http://groups.google.com/group/google-appengine. > For more options, visit https://groups.google.com/groups/opt_out. -- Emlyn http://point7.wordpress.com - My blog https://plus.google.com/u/0/100281903174934656260 - Google+ -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to google-appengine+unsubscr...@googlegroups.com. To post to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/groups/opt_out.
