[google-appengine] Google checkout must die

2012-04-06 Thread Jeff Schnitzer
Seriously, this is ridiculous.

We've been trying to enable billing on our sandbox/demo appid for the
last two hours.  We have a customer waiting for a demo and we can't
give it.

Please, PLEASE do something about this abomination.  I love appengine,
but the billing system is retarded.  It makes the Phone Company look
high tech.

Every time we enable billing, it says "ok" and status goes to
Activating Billing.  After some random amount of time it goes back to
Free mode with no error messages.  Trying toenable it again emails
a nastygram: Comments from Google Services: "This inactive
subscription has been canceled" ...and goes back to Activating
Billing.  Round and round we go.

Appid is voosttest.  Yes we've filed a request at the billing form.

Put this in context.  I can walk up to a janky ATM in Guatemala, put
in a card, and get money out of it immediately.  I can whip out a
credit card in nearly any store in the world, buy thousands of dollars
of merchandise, and walk out with it.  And yet the most technically
sophisticated corporation in the world needs 30+ minutes to process a
simple sale - when it works at all?  I struggle to imagine what could
make this so complicated.

Jeff

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Re: [google-appengine] Google checkout must die

2012-04-06 Thread Stefano Ciccarelli
You are blessed!!! 
I agree with every word!!!

-- 
Stefano Ciccarelli
Sent with Sparrow (http://www.sparrowmailapp.com/?sig)


On Friday 6 April 2012 at 21:10, Jeff Schnitzer wrote:

> Seriously, this is ridiculous.
> 
> We've been trying to enable billing on our sandbox/demo appid for the
> last two hours. We have a customer waiting for a demo and we can't
> give it.
> 
> Please, PLEASE do something about this abomination. I love appengine,
> but the billing system is retarded. It makes the Phone Company look
> high tech.
> 
> Every time we enable billing, it says "ok" and status goes to
> Activating Billing. After some random amount of time it goes back to
> Free mode with no error messages. Trying to enable it again emails
> a nastygram: Comments from Google Services: "This inactive
> subscription has been canceled" ...and goes back to Activating
> Billing. Round and round we go.
> 
> Appid is voosttest. Yes we've filed a request at the billing form.
> 
> Put this in context. I can walk up to a janky ATM in Guatemala, put
> in a card, and get money out of it immediately. I can whip out a
> credit card in nearly any store in the world, buy thousands of dollars
> of merchandise, and walk out with it. And yet the most technically
> sophisticated corporation in the world needs 30+ minutes to process a
> simple sale - when it works at all? I struggle to imagine what could
> make this so complicated.
> 
> Jeff
> 
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> "Google App Engine" group.
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> 
> 


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Re: [google-appengine] Google checkout must die

2012-04-12 Thread Chris Ramsdale
Hey Jeff,

Thanks for venting, this is a vicious cycle that needs to be fixed.  We've
addressed several issues that land people in the 'Free' => 'Activating...'
=> 'Free' bucket.  These fixes will be rolled out with 1.6.5.

Next?  Look into speeding up Checkout all together.

-- Chris

On Fri, Apr 6, 2012 at 12:10 PM, Jeff Schnitzer  wrote:

> Seriously, this is ridiculous.
>
> We've been trying to enable billing on our sandbox/demo appid for the
> last two hours.  We have a customer waiting for a demo and we can't
> give it.
>
> Please, PLEASE do something about this abomination.  I love appengine,
> but the billing system is retarded.  It makes the Phone Company look
> high tech.
>
> Every time we enable billing, it says "ok" and status goes to
> Activating Billing.  After some random amount of time it goes back to
> Free mode with no error messages.  Trying toenable it again emails
> a nastygram: Comments from Google Services: "This inactive
> subscription has been canceled" ...and goes back to Activating
> Billing.  Round and round we go.
>
> Appid is voosttest.  Yes we've filed a request at the billing form.
>
> Put this in context.  I can walk up to a janky ATM in Guatemala, put
> in a card, and get money out of it immediately.  I can whip out a
> credit card in nearly any store in the world, buy thousands of dollars
> of merchandise, and walk out with it.  And yet the most technically
> sophisticated corporation in the world needs 30+ minutes to process a
> simple sale - when it works at all?  I struggle to imagine what could
> make this so complicated.
>
> Jeff
>
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> "Google App Engine" group.
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>
>

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Re: [google-appengine] Google checkout must die

2012-04-12 Thread Jeff Schnitzer
Thanks for making the billing UX a priority - it's not a Big Feature
Item, but it will make a lot of people very happy (or not upset).

Jeff

On Thu, Apr 12, 2012 at 3:24 PM, Chris Ramsdale  wrote:
> Hey Jeff,
>
> Thanks for venting, this is a vicious cycle that needs to be fixed.  We've
> addressed several issues that land people in the 'Free' => 'Activating...'
> => 'Free' bucket.  These fixes will be rolled out with 1.6.5.
>
> Next?  Look into speeding up Checkout all together.
>
> -- Chris
>
> On Fri, Apr 6, 2012 at 12:10 PM, Jeff Schnitzer  wrote:
>>
>> Seriously, this is ridiculous.
>>
>> We've been trying to enable billing on our sandbox/demo appid for the
>> last two hours.  We have a customer waiting for a demo and we can't
>> give it.
>>
>> Please, PLEASE do something about this abomination.  I love appengine,
>> but the billing system is retarded.  It makes the Phone Company look
>> high tech.
>>
>> Every time we enable billing, it says "ok" and status goes to
>> Activating Billing.  After some random amount of time it goes back to
>> Free mode with no error messages.  Trying to    enable it again emails
>> a nastygram: Comments from Google Services: "This inactive
>> subscription has been canceled" ...and goes back to Activating
>> Billing.  Round and round we go.
>>
>> Appid is voosttest.  Yes we've filed a request at the billing form.
>>
>> Put this in context.  I can walk up to a janky ATM in Guatemala, put
>> in a card, and get money out of it immediately.  I can whip out a
>> credit card in nearly any store in the world, buy thousands of dollars
>> of merchandise, and walk out with it.  And yet the most technically
>> sophisticated corporation in the world needs 30+ minutes to process a
>> simple sale - when it works at all?  I struggle to imagine what could
>> make this so complicated.
>>
>> Jeff
>>
>> --
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>> "Google App Engine" group.
>> To post to this group, send email to google-appengine@googlegroups.com.
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>> google-appengine+unsubscr...@googlegroups.com.
>> For more options, visit this group at
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>>
>
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