Re: [google-appengine] HardDeadlineExceptions after the maintenance
I totally agree; sitting, waiting, and hoping is never a good feeling. Last I knew, production issues did get attention pretty fast. Robert On Sat, Jul 16, 2011 at 12:22, Waleed Abdulla wal...@ninua.com wrote: Thanks, Robert. Do you know if they treat these issues in an urgent manner? When your app is down and your hair is on fire, you tend to need immediate attention. The fact that we cannot do anything to bring our apps back up when GAE goes down puts more responsibility on the GAE team to be responsive and fix serious problems quickly. On Sat, Jul 16, 2011 at 7:05 AM, Robert Kluin robert.kl...@gmail.com wrote: Hey Waleed, Posting to the list is always good, but for this type of thing I'd also submit a prod issue (and ideally include a link to it in your groups post). http://code.google.com/p/googleappengine/issues/entry?template=Production%20issue Robert On Friday, July 15, 2011, Waleed Abdulla wal...@ninua.com wrote: Anyone know of a way to alert the GAE team? The status page doesn't show any problems so it's possible that they don't know that there is a problem. On Thu, Jul 14, 2011 at 11:04 PM, Waleed Abdulla wal...@ninua.com wrote: Confirming that the issue on the GAE's side. Some requests take a very long time and then timeout. App is completely down now for several hours. On Thu, Jul 14, 2011 at 10:44 PM, Black Snapper ja...@jecahill.com wrote: My users are extremely angry as well. We are getting negative reviews in our app thanks to this outage. -- You received this message because you are subscribed to the Google Groups Google App Engine group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/1rDpQ3I6_EYJ. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en. -- You received this message because you are subscribed to the Google Groups Google App Engine group. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en. -- -- Robert Kluin Ezox Systems, LLC -- You received this message because you are subscribed to the Google Groups Google App Engine group. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en. -- You received this message because you are subscribed to the Google Groups Google App Engine group. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en. -- You received this message because you are subscribed to the Google Groups Google App Engine group. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
Re: [google-appengine] HardDeadlineExceptions after the maintenance
Fast response to production issues has never been my experience. I would be lucky to get a response the same day sometimes. -- You received this message because you are subscribed to the Google Groups Google App Engine group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/NdBXdVgavl0J. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
Re: [google-appengine] HardDeadlineExceptions after the maintenance
Hey Waleed, Posting to the list is always good, but for this type of thing I'd also submit a prod issue (and ideally include a link to it in your groups post). http://code.google.com/p/googleappengine/issues/entry?template=Production%20issue Robert On Friday, July 15, 2011, Waleed Abdulla wal...@ninua.com wrote: Anyone know of a way to alert the GAE team? The status page doesn't show any problems so it's possible that they don't know that there is a problem. On Thu, Jul 14, 2011 at 11:04 PM, Waleed Abdulla wal...@ninua.com wrote: Confirming that the issue on the GAE's side. Some requests take a very long time and then timeout. App is completely down now for several hours. On Thu, Jul 14, 2011 at 10:44 PM, Black Snapper ja...@jecahill.com wrote: My users are extremely angry as well. We are getting negative reviews in our app thanks to this outage. -- You received this message because you are subscribed to the Google Groups Google App Engine group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/1rDpQ3I6_EYJ. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en. -- You received this message because you are subscribed to the Google Groups Google App Engine group. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en. -- -- Robert Kluin Ezox Systems, LLC -- You received this message because you are subscribed to the Google Groups Google App Engine group. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
Re: [google-appengine] HardDeadlineExceptions after the maintenance
Thanks, Robert. Do you know if they treat these issues in an urgent manner? When your app is down and your hair is on fire, you tend to need immediate attention. The fact that we cannot do anything to bring our apps back up when GAE goes down puts more responsibility on the GAE team to be responsive and fix serious problems quickly. On Sat, Jul 16, 2011 at 7:05 AM, Robert Kluin robert.kl...@gmail.comwrote: Hey Waleed, Posting to the list is always good, but for this type of thing I'd also submit a prod issue (and ideally include a link to it in your groups post). http://code.google.com/p/googleappengine/issues/entry?template=Production%20issue Robert On Friday, July 15, 2011, Waleed Abdulla wal...@ninua.com wrote: Anyone know of a way to alert the GAE team? The status page doesn't show any problems so it's possible that they don't know that there is a problem. On Thu, Jul 14, 2011 at 11:04 PM, Waleed Abdulla wal...@ninua.com wrote: Confirming that the issue on the GAE's side. Some requests take a very long time and then timeout. App is completely down now for several hours. On Thu, Jul 14, 2011 at 10:44 PM, Black Snapper ja...@jecahill.com wrote: My users are extremely angry as well. We are getting negative reviews in our app thanks to this outage. -- You received this message because you are subscribed to the Google Groups Google App Engine group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/1rDpQ3I6_EYJ. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en. -- You received this message because you are subscribed to the Google Groups Google App Engine group. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en. -- -- Robert Kluin Ezox Systems, LLC -- You received this message because you are subscribed to the Google Groups Google App Engine group. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en. -- You received this message because you are subscribed to the Google Groups Google App Engine group. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
[google-appengine] HardDeadlineExceptions after the maintenance
I'm seeing harddeadline exceptions everywhere on my app and it is expected considering not more than 30 instances are spun currently. On any given hour my app has 60 - 100 instances. Can someone from the appengine team please have a look at this? -- You received this message because you are subscribed to the Google Groups Google App Engine group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/FUQY2HrNG5EJ. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
