Re: [google-appengine] Premier support down?

2013-08-08 Thread Brett McCully
Aleem,

The specific issue is that the URL redirect mappings have changed on our 
side with a recent update.  We are in the process of pushing a fix that 
does not impact other recent improvements to the Support Center.

You should be able to access the the same area of the site by removing the 
trailing slash:

https://enterprise.google.com/supportcenter/managecases

If you have issues with any other URLs, please let us know.

Regards,

Brett McCully
Cloud Platform Support Manager



On Tuesday, August 6, 2013 10:15:01 PM UTC-7, Takashi Matsuo (Google) wrote:
>
>
> Hi Aleem,
>
> Sorry for the inconvenience. It's a known issue and we're working on a fix.
> I'll e-mail you for a workaround.
>
> -- Takashi
>
>
> On Mon, Aug 5, 2013 at 10:02 AM, Aleem Mawani 
> > wrote:
>
>> I noticed that this URL no longer seems to work:
>>
>> https://enterprise.google.com/supportcenter/managecases/
>>  
>> -- 
>> You received this message because you are subscribed to the Google Groups 
>> "Google App Engine" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to google-appengi...@googlegroups.com .
>> To post to this group, send email to 
>> google-a...@googlegroups.com
>> .
>> Visit this group at http://groups.google.com/group/google-appengine.
>> For more options, visit https://groups.google.com/groups/opt_out.
>>  
>>  
>>
>
>
>
> -- 
> Takashi Matsuo | Developers Programs Engineer | tma...@google.com
>  

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Re: [google-appengine] Premier support down?

2013-08-06 Thread Takashi Matsuo
Hi Aleem,

Sorry for the inconvenience. It's a known issue and we're working on a fix.
I'll e-mail you for a workaround.

-- Takashi


On Mon, Aug 5, 2013 at 10:02 AM, Aleem Mawani  wrote:

> I noticed that this URL no longer seems to work:
>
> https://enterprise.google.com/supportcenter/managecases/
>
> --
> You received this message because you are subscribed to the Google Groups
> "Google App Engine" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to google-appengine+unsubscr...@googlegroups.com.
> To post to this group, send email to google-appengine@googlegroups.com.
> Visit this group at http://groups.google.com/group/google-appengine.
> For more options, visit https://groups.google.com/groups/opt_out.
>
>
>



-- 
Takashi Matsuo | Developers Programs Engineer | tmat...@google.com

-- 
You received this message because you are subscribed to the Google Groups 
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To unsubscribe from this group and stop receiving emails from it, send an email 
to google-appengine+unsubscr...@googlegroups.com.
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[google-appengine] Premier support down?

2013-08-06 Thread Aleem Mawani
I noticed that this URL no longer seems to work:

https://enterprise.google.com/supportcenter/managecases/

-- 
You received this message because you are subscribed to the Google Groups 
"Google App Engine" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to google-appengine+unsubscr...@googlegroups.com.
To post to this group, send email to google-appengine@googlegroups.com.
Visit this group at http://groups.google.com/group/google-appengine.
For more options, visit https://groups.google.com/groups/opt_out.