[google-appengine] Re: Could I recover the application that all associated developers account has deleted ?

2010-10-06 Thread hawkett
Enabling billing is one way to guard against this I think - as the
developer with associated billing details can't be removed.

On Oct 4, 8:05 pm, Ikai Lan (Google) ikai.l+gro...@google.com
wrote:
 My earlier email was incorrect - if all developers are removed, the
 application will serve for one month before it is permanently deleted, since
 this is the recovery period.

 I've reenabled the application. This application has not gone through the
 irreversible stage yet, so it's a good thing we recovered it now. I can
 readd you as a developer, but can you verify that you own the account? Email
 me the auth domain you are using (it's a very strange looking one) and I'll
 add this Gmail address you're using back to the list of developers.

 When you delete user accounts, there should be a warning in the domain
 dashboard about data/apps being deleted. How can we better warn developers
 of this behavior? We can't email the developers, since their accounts were
 deleted, and if you delete a developer account, you can't log into the admin
 console.

 --
 Ikai Lan
 Developer Programs Engineer, Google App Engine
 Blogger:http://googleappengine.blogspot.com
 Reddit:http://www.reddit.com/r/appengine
 Twitter:http://twitter.com/app_engine

 On Fri, Oct 1, 2010 at 12:03 PM, Ikai Lan (Google)
 ikai.l+gro...@google.comikai.l%2bgro...@google.com



  wrote:
  What's the application ID? I'll look into this for you to see if it's
  recoverable.

  Is the application deleted, or are just the developers deleted?

  More likely than not we garbage collect apps, so that might explain the
  delay. As far as I know, this shouldn't have been the case.

  --
  Ikai Lan
  Developer Programs Engineer, Google App Engine
  Blogger:http://googleappengine.blogspot.com
  Reddit:http://www.reddit.com/r/appengine
  Twitter:http://twitter.com/app_engine

  On Thu, Sep 30, 2010 at 9:57 PM, Masatoshi Iwasaki mstshiwas...@gmail.com
   wrote:

  Hi,

  Recently I became an administrator for Google Apps for our domain.
  Yesterday an application hosted on GAE for Google Apps of our domain
  suddenly got 404 error. I asked former administarator to tell me
  developer's account for the application, but he had already deleted
  developers' accounts from our domain about a month ago because of
  developers had left from the orgnization.

  My questions are:

  i) Could I recover our application?  When I access the url, It shows
  only 404 error. I have tried to recreate an developer's account with
  the same name of the deleted developer's account, but I couldn't get
  access to app engine admin console.

  ii) If this is caused by deleting accounts, why did it take more than
  one month to stop the application? If it immediately stops the
  application, we would have noticed this problem earlier.

  Any suggestions are welcome.

  Regards,
  Masatoshi

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[google-appengine] Re: Could I recover the application that all associated developers account has deleted ?

2010-10-06 Thread Masatoshi Iwasaki
How about disable deleting user if its developer account has enabled
applications ? This could prevent same situation like me but may be a
little bit complicated for non-technical administrator.

Another way is to send alerts to Google Apps domain administrator like
Your Google App Engine will be closed in a month. In this case, an
administrator could know the deletion of the app in advance. But this
still needs the way to associate the developer account if an
administrator wants to reenable the application.

On 10月5日, 午前4:05, Ikai Lan (Google) ikai.l+gro...@google.com
wrote:
 My earlier email was incorrect - if all developers are removed, the
 application will serve for one month before it is permanently deleted, since
 this is the recovery period.

 I've reenabled the application. This application has not gone through the
 irreversible stage yet, so it's a good thing we recovered it now. I can
 readd you as a developer, but can you verify that you own the account? Email
 me the auth domain you are using (it's a very strange looking one) and I'll
 add this Gmail address you're using back to the list of developers.

 When you delete user accounts, there should be a warning in the domain
 dashboard about data/apps being deleted. How can we better warn developers
 of this behavior? We can't email the developers, since their accounts were
 deleted, and if you delete a developer account, you can't log into the admin
 console.

 --
 Ikai Lan
 Developer Programs Engineer, Google App Engine
 Blogger:http://googleappengine.blogspot.com
 Reddit:http://www.reddit.com/r/appengine
 Twitter:http://twitter.com/app_engine

 On Fri, Oct 1, 2010 at 12:03 PM, Ikai Lan (Google)
 ikai.l+gro...@google.comikai.l%2bgro...@google.com



  wrote:
  What's the application ID? I'll look into this for you to see if it's
  recoverable.

  Is the application deleted, or are just the developers deleted?

  More likely than not we garbage collect apps, so that might explain the
  delay. As far as I know, this shouldn't have been the case.

  --
  Ikai Lan
  Developer Programs Engineer, Google App Engine
  Blogger:http://googleappengine.blogspot.com
  Reddit:http://www.reddit.com/r/appengine
  Twitter:http://twitter.com/app_engine

  On Thu, Sep 30, 2010 at 9:57 PM, Masatoshi Iwasaki mstshiwas...@gmail.com
   wrote:

  Hi,

  Recently I became an administrator for Google Apps for our domain.
  Yesterday an application hosted on GAE for Google Apps of our domain
  suddenly got 404 error. I asked former administarator to tell me
  developer's account for the application, but he had already deleted
  developers' accounts from our domain about a month ago because of
  developers had left from the orgnization.

  My questions are:

  i) Could I recover our application?  When I access the url, It shows
  only 404 error. I have tried to recreate an developer's account with
  the same name of the deleted developer's account, but I couldn't get
  access to app engine admin console.

  ii) If this is caused by deleting accounts, why did it take more than
  one month to stop the application? If it immediately stops the
  application, we would have noticed this problem earlier.

  Any suggestions are welcome.

  Regards,
  Masatoshi

  --
  You received this message because you are subscribed to the Google Groups
  Google App Engine group.
  To post to this group, send email to google-appeng...@googlegroups.com.
  To unsubscribe from this group, send email to
  google-appengine+unsubscr...@googlegroups.comgoogle-appengine%2Bunsubscrib
   e...@googlegroups.com
  .
  For more options, visit this group at
 http://groups.google.com/group/google-appengine?hl=en.

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