[google-appengine] Re: GCP App Engine Standard shows zero instances after deployment

2021-01-21 Thread 'Elliott (Cloud Platform Support)' via Google App Engine
Hello,

To better serve you, I am directing you to Google Issue Tracker, where you 
may report common issues. Since Google Groups is meant for general 
discussions, the tracker is the best option for non-paid memberships to 
Google Cloud Platform. Please note that if the issue is determined to be 
related to your project specifically, you would need to go through the 
regular support channel as described in the previous post.

Thank you.
On Thursday, January 21, 2021 at 3:14:46 PM UTC-5 Elliott (Cloud Platform 
Support) wrote:

> Hello Sadanand,
>
> I create a Google Issue tracker for you. Please check your email and 
> respond in that forum. 
>
> On Thursday, January 21, 2021 at 10:42:06 AM UTC-5 Sadanand wrote:
>
>> Thank you for the quick response,
>> however it was working app , we have not even updated it recently, all 
>> off a sudden how come a working app will stop ?
>> and once its stopped , we thought or re-deployed again absolutely no 
>> change in code , we did that because restarting app engine didn't solve 
>>
>> so it is looking a strange issue
>>
>> On Wednesday, January 20, 2021 at 11:54:22 PM UTC+5:30 Elliott (Cloud 
>> Platform Support) wrote:
>>
>>> Hello,
>>>
>>> I understand that your NodeJS App Engine Standard application is not 
>>> working. To replicate your issue, I used the code found in the Google 
>>> Quickstart 
>>> 
>>>  
>>> with the app.yaml you provided in the Google Groups thread. I removed the 
>>> package.json file then deployed the application. It deployed well and the 
>>> web page is running.
>>>
>>> I cannot find a common issue at this time. So, it appears to me that 
>>> there is something going on in your project that is causing this 
>>> inconvenience. In this case, I would suggest for you to use the regular 
>>> channel of support here .
>>>
>>> I hope this helps.
>>>
>>>
>>> On Wednesday, January 20, 2021 at 10:46:35 AM UTC-5 Sadanand wrote:
>>>
 Dear All,

 we are using GCP App Engine, Flex for multiple apps since 3+ years and 
 they are working with no issues
 and we have one small app for which we are using App Engine , Standard 
 , that was working fine since 3+ years, 

 All off a sudden App Engine , Standard instance stopped working, we 
 tried restarting the engine but it still fails.

 We re-deployed the app but it stills fails. Interesting observation is 
 the deployment is successful however it always show number of instances as 
 zero. 

 Kindly help me to resolve this as early as possible, because our 
 production instance is down now.

 app.yaml file content is as follows
 runtime: nodejs10
 env: standard
 instance_class: B2
 handlers:
   - url: /.*
 script: auto
 basic_scaling:
   max_instances: 2

 Thanks
 Sadanand
 Co-Founder, SociallyGood




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[google-appengine] Re: GCP App Engine Standard shows zero instances after deployment

2021-01-21 Thread 'Elliott (Cloud Platform Support)' via Google App Engine
Hello Sadanand,

I create a Google Issue tracker for you. Please check your email and 
respond in that forum. 

On Thursday, January 21, 2021 at 10:42:06 AM UTC-5 Sadanand wrote:

> Thank you for the quick response,
> however it was working app , we have not even updated it recently, all off 
> a sudden how come a working app will stop ?
> and once its stopped , we thought or re-deployed again absolutely no 
> change in code , we did that because restarting app engine didn't solve 
>
> so it is looking a strange issue
>
> On Wednesday, January 20, 2021 at 11:54:22 PM UTC+5:30 Elliott (Cloud 
> Platform Support) wrote:
>
>> Hello,
>>
>> I understand that your NodeJS App Engine Standard application is not 
>> working. To replicate your issue, I used the code found in the Google 
>> Quickstart 
>> 
>>  
>> with the app.yaml you provided in the Google Groups thread. I removed the 
>> package.json file then deployed the application. It deployed well and the 
>> web page is running.
>>
>> I cannot find a common issue at this time. So, it appears to me that 
>> there is something going on in your project that is causing this 
>> inconvenience. In this case, I would suggest for you to use the regular 
>> channel of support here .
>>
>> I hope this helps.
>>
>>
>> On Wednesday, January 20, 2021 at 10:46:35 AM UTC-5 Sadanand wrote:
>>
>>> Dear All,
>>>
>>> we are using GCP App Engine, Flex for multiple apps since 3+ years and 
>>> they are working with no issues
>>> and we have one small app for which we are using App Engine , Standard , 
>>> that was working fine since 3+ years, 
>>>
>>> All off a sudden App Engine , Standard instance stopped working, we 
>>> tried restarting the engine but it still fails.
>>>
>>> We re-deployed the app but it stills fails. Interesting observation is 
>>> the deployment is successful however it always show number of instances as 
>>> zero. 
>>>
>>> Kindly help me to resolve this as early as possible, because our 
>>> production instance is down now.
>>>
>>> app.yaml file content is as follows
>>> runtime: nodejs10
>>> env: standard
>>> instance_class: B2
>>> handlers:
>>>   - url: /.*
>>> script: auto
>>> basic_scaling:
>>>   max_instances: 2
>>>
>>> Thanks
>>> Sadanand
>>> Co-Founder, SociallyGood
>>>
>>>
>>>

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[google-appengine] Re: GCP App Engine Standard shows zero instances after deployment

2021-01-21 Thread Sadanand
Thank you for the quick response,
however it was working app , we have not even updated it recently, all off 
a sudden how come a working app will stop ?
and once its stopped , we thought or re-deployed again absolutely no change 
in code , we did that because restarting app engine didn't solve 

so it is looking a strange issue

On Wednesday, January 20, 2021 at 11:54:22 PM UTC+5:30 Elliott (Cloud 
Platform Support) wrote:

> Hello,
>
> I understand that your NodeJS App Engine Standard application is not 
> working. To replicate your issue, I used the code found in the Google 
> Quickstart 
> 
>  
> with the app.yaml you provided in the Google Groups thread. I removed the 
> package.json file then deployed the application. It deployed well and the 
> web page is running.
>
> I cannot find a common issue at this time. So, it appears to me that there 
> is something going on in your project that is causing this inconvenience. 
> In this case, I would suggest for you to use the regular channel of support 
> here .
>
> I hope this helps.
>
>
> On Wednesday, January 20, 2021 at 10:46:35 AM UTC-5 Sadanand wrote:
>
>> Dear All,
>>
>> we are using GCP App Engine, Flex for multiple apps since 3+ years and 
>> they are working with no issues
>> and we have one small app for which we are using App Engine , Standard , 
>> that was working fine since 3+ years, 
>>
>> All off a sudden App Engine , Standard instance stopped working, we tried 
>> restarting the engine but it still fails.
>>
>> We re-deployed the app but it stills fails. Interesting observation is 
>> the deployment is successful however it always show number of instances as 
>> zero. 
>>
>> Kindly help me to resolve this as early as possible, because our 
>> production instance is down now.
>>
>> app.yaml file content is as follows
>> runtime: nodejs10
>> env: standard
>> instance_class: B2
>> handlers:
>>   - url: /.*
>> script: auto
>> basic_scaling:
>>   max_instances: 2
>>
>> Thanks
>> Sadanand
>> Co-Founder, SociallyGood
>>
>>
>>

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[google-appengine] Re: GCP App Engine Standard shows zero instances after deployment

2021-01-20 Thread 'Elliott (Cloud Platform Support)' via Google App Engine
Hello,

I understand that your NodeJS App Engine Standard application is not 
working. To replicate your issue, I used the code found in the Google 
Quickstart 

 
with the app.yaml you provided in the Google Groups thread. I removed the 
package.json file then deployed the application. It deployed well and the 
web page is running.

I cannot find a common issue at this time. So, it appears to me that there 
is something going on in your project that is causing this inconvenience. 
In this case, I would suggest for you to use the regular channel of support 
here .

I hope this helps.


On Wednesday, January 20, 2021 at 10:46:35 AM UTC-5 Sadanand wrote:

> Dear All,
>
> we are using GCP App Engine, Flex for multiple apps since 3+ years and 
> they are working with no issues
> and we have one small app for which we are using App Engine , Standard , 
> that was working fine since 3+ years, 
>
> All off a sudden App Engine , Standard instance stopped working, we tried 
> restarting the engine but it still fails.
>
> We re-deployed the app but it stills fails. Interesting observation is the 
> deployment is successful however it always show number of instances as 
> zero. 
>
> Kindly help me to resolve this as early as possible, because our 
> production instance is down now.
>
> app.yaml file content is as follows
> runtime: nodejs10
> env: standard
> instance_class: B2
> handlers:
>   - url: /.*
> script: auto
> basic_scaling:
>   max_instances: 2
>
> Thanks
> Sadanand
> Co-Founder, SociallyGood
>
>
>

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