[google-appengine] Re: Maintenance Timing
I second Jeff's call for some transparency here. Ben On Aug 18, 10:17 am, Jeff wrote: > Sometimes more warning isn't possible if maintenance is necessary to > avoid the system tipping over because of a problem. But of course, if > it wasn't an emergency maintenance, then 22 hours of warning is > definitely insufficient. > > But in spite of the comments above, I'll be quiet about this when > Google says they scheduled the downtime at the best time they could > based on customer usage and not for their own convenience. I can > hardly imagine that noon EST and 9am PST could possibly be the optimum > time ... except for the convenience of the west coast Google employees > that did not want to work during the night. Yes I know there is usage > worldwide, but ... > > How about it Google, a response defending this seemingly very poor > scheduling choice? Tell us why it wasn't possible to provide more > notice or schedule this at a lower usage time and why we can expect in > the future you are striving to minimize downtime impact to your > customers. > > On Aug 18, 9:54 am, BenNevile wrote: > > > > > +1 for more advance warning, please. > > > Ben > > > On Aug 17, 11:52 am, Joshua Smith wrote: > > > > I really appreciate that you are warning us about the maintenance. > > > However, next time, I'd ask: > > > > 1) More warning, if possible; and, > > > > 2) Do it sometime other than the middle of the day in the United > > > States! > > > > It is customary for service providers to do maintenance activities in > > > the wee hours, to minimize impacting users. > > > > -Joshua- Hide quoted text - > > > - Show quoted text - --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to google-appengine@googlegroups.com To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en -~--~~~~--~~--~--~---
[google-appengine] Re: Maintenance Timing
Sometimes more warning isn't possible if maintenance is necessary to avoid the system tipping over because of a problem. But of course, if it wasn't an emergency maintenance, then 22 hours of warning is definitely insufficient. But in spite of the comments above, I'll be quiet about this when Google says they scheduled the downtime at the best time they could based on customer usage and not for their own convenience. I can hardly imagine that noon EST and 9am PST could possibly be the optimum time ... except for the convenience of the west coast Google employees that did not want to work during the night. Yes I know there is usage worldwide, but ... How about it Google, a response defending this seemingly very poor scheduling choice? Tell us why it wasn't possible to provide more notice or schedule this at a lower usage time and why we can expect in the future you are striving to minimize downtime impact to your customers. On Aug 18, 9:54 am, Ben Nevile wrote: > +1 for more advance warning, please. > > Ben > > On Aug 17, 11:52 am, Joshua Smith wrote: > > > > > I really appreciate that you are warning us about the maintenance. > > However, next time, I'd ask: > > > 1) More warning, if possible; and, > > > 2) Do it sometime other than the middle of the day in the United > > States! > > > It is customary for service providers to do maintenance activities in > > the wee hours, to minimize impacting users. > > > -Joshua- Hide quoted text - > > - Show quoted text - --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to google-appengine@googlegroups.com To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en -~--~~~~--~~--~--~---
[google-appengine] Re: Maintenance Timing
+1 for more advance warning, please. Ben On Aug 17, 11:52 am, Joshua Smith wrote: > I really appreciate that you are warning us about the maintenance. > However, next time, I'd ask: > > 1) More warning, if possible; and, > > 2) Do it sometime other than the middle of the day in the United > States! > > It is customary for service providers to do maintenance activities in > the wee hours, to minimize impacting users. > > -Joshua --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to google-appengine@googlegroups.com To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en -~--~~~~--~~--~--~---
[google-appengine] Re: Maintenance Timing
Who knows if your latte is the time in that low usage? Or u think they just 'decide' to do maintance and do it with no further studies of how the applications will be affected by that. One thing we have to think too is the applications that pays for storage. If the most part of the applications have the current time different then yours, then they won't even consider changing the schedule just for the free hosts. (assuming, of course, that u use free storage and processing.[if not, disconsider this.]) On 17 ago, 16:21, Joshua Smith wrote: > Fair enough, but I bet they could look at their own big-picture > dashboards and find the low point of usage. And I *bet* that time > will not just happen to be when the CA employees have finished their > first latte. :) --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to google-appengine@googlegroups.com To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en -~--~~~~--~~--~--~---
[google-appengine] Re: Maintenance Timing
Fair enough, but I bet they could look at their own big-picture dashboards and find the low point of usage. And I *bet* that time will not just happen to be when the CA employees have finished their first latte. :) --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to google-appengine@googlegroups.com To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en -~--~~~~--~~--~--~---
[google-appengine] Re: Maintenance Timing
I think they are in a rock and a hard place, especially if it is critical work - Your late night is my early morning - it is a global service that could quite possibly have more developers in the rest of the world than there are in the US. Paul 2009/8/17 Joshua Smith > > I really appreciate that you are warning us about the maintenance. > However, next time, I'd ask: > > 1) More warning, if possible; and, > > 2) Do it sometime other than the middle of the day in the United > States! > > It is customary for service providers to do maintenance activities in > the wee hours, to minimize impacting users. > > -Joshua > > > > --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to google-appengine@googlegroups.com To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en -~--~~~~--~~--~--~---
